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IBM BPM vs Newgen OmniFlow comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM BPM
Ranking in Business Process Management (BPM)
5th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
113
Ranking in other categories
Application Infrastructure (6th), Process Automation (5th)
Newgen OmniFlow
Ranking in Business Process Management (BPM)
34th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of IBM BPM is 4.1%, down from 7.3% compared to the previous year. The mindshare of Newgen OmniFlow is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
IBM BPM4.1%
Newgen OmniFlow0.9%
Other95.0%
Business Process Management (BPM)
 

Featured Reviews

Ateeq Rehman - PeerSpot reviewer
Unit Head System Implementor at Allied Bank Limited
Automation platforms streamline processes and offer flexibility, but AI integration and version upgrades pose challenges
In the technology world, there is always room for improvement. Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models. Although IBM BPM is a substantial product, adopting and integrating new technologies quickly is not easy due to the migration and upgrade paths involved. Every time new versions are released, we face business and production challenges that make rapid adoption challenging. The main concern bothering me today regarding IBM BPM is the integration of AI components.
CD
Senior Manager at Infoedge India Ltd.,
Enabled us to consolidate workflows and reduce time spent searching for transactions
We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail. So, we've consolidated and arranged some alerts and have done some segregation. The user is benefited, and the time spent on searching a transaction is reduced.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One thing that I love about them is that they make it easier to integrate with other systems, especially with the use of smaller files."
"It is a stale solution."
"Integration is a big plus for me."
"Previously, our company's business automation process was slow. IBM BPM's schedule and response functionalities are excellent...There are countless use cases in which IBM BPM proves to be a valuable tool for my clients."
"Automating the whole workflow process to give our data steward the ability to take actions rapidly, and making sure we have all the data synced within the different platforms that we are using."
"I like the APIs and the BPM coach is a good tool. But if I had to pick one, it would be the API."
"The most valuable feature for the organization is the Document Store."
"I rate the technical support a ten out of ten...The product's installation was easy."
"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."
"They are a good team that is proactive, and they are trying to accommodate all of our requirements."
"The UI is easy. It's not very code based, so you can make certain changes on your end."
"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."
"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."
"The integration capabilities of Newgen OmniFlow are excellent due to its ready APIs, enabling easy API creation for consumption across different systems."
"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."
"The most valuable feature is the flexibility in using it."
 

Cons

"Initial setup is very complex. Too many steps need to be done at the database and server levels, and complex configurations. From what I see, a lot of these steps can be and should be automated."
"Where it can be improved is Integration. I think that the direction that IBM is taking now, to have something that is much more integrated, that can be seen as one single solution, is clearly the right way."
"I believe that if the license were cheaper, it would have a greater impact."
"From the testing perspective and minor enhancements perspective, customization is something that is a little tedious as compared to new tools. In addition, various open-source tools that are available are not working with IBM BPM."
"The business would like to use the product with a lot less IT and equipment involvement."
"Consider an admin console during deployment. I would like to migrate single instances, not the whole bunch at once."
"The analysis reports could be much better."
"If the processing gets better, it would be more efficient."
"Improvement is needed in supporting the partner ecosystem."
"In terms of stability, like every product it has its issues."
"The development teams should be more agile and they need to have more team members."
"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."
"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."
"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."
"I would like to see more automated analytics built into the solution."
 

Pricing and Cost Advice

"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a ten."
"Starting out with Express can also help reduce the cost for adopting the product."
"Price wise, IBM BPM is cheaper than other similar solutions and has excellent pricing."
"The cloud and license of the subscription model for IBM BPM can be complex. There are a lot of alternatives to choose from."
"The pricing is quite high, I would rate it two out of five."
"Licensing is managed by the client, but we know it is yearly. Camunda is relatively cheaper. There is not much difference in pricing of IBM and PEGA. For large licensing, there are discounts as well."
"The solution is expensive since it is an enterprise application."
"We have a yearly licensing model. It is not expensive. There are no addition costs to the standard license."
"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."
"The price of Newgen OmniFlow is priced reasonably."
"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."
"Overall, this solution is very cost effective when compared to other solutions in the market."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Manufacturing Company
8%
Computer Software Company
8%
Insurance Company
6%
Financial Services Firm
19%
Government
11%
Import And Exporter
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise19
Large Enterprise72
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
What is your experience regarding pricing and costs for Newgen OmniFlow?
The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.
What needs improvement with Newgen OmniFlow?
Improvement is needed in supporting the partner ecosystem.
What is your primary use case for Newgen OmniFlow?
Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.
 

Comparisons

 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
OmniFlow
 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Rak Bank, Bank Dhofar
Find out what your peers are saying about IBM BPM vs. Newgen OmniFlow and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.