Try our new research platform with insights from 80,000+ expert users

IBM BPM vs Newgen OmniFlow comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM BPM
Ranking in Business Process Management (BPM)
5th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
113
Ranking in other categories
Application Infrastructure (6th), Process Automation (5th)
Newgen OmniFlow
Ranking in Business Process Management (BPM)
34th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of IBM BPM is 4.1%, down from 7.3% compared to the previous year. The mindshare of Newgen OmniFlow is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
IBM BPM4.1%
Newgen OmniFlow0.9%
Other95.0%
Business Process Management (BPM)
 

Featured Reviews

Ateeq Rehman - PeerSpot reviewer
Unit Head System Implementor at Allied Bank Limited
Automation platforms streamline processes and offer flexibility, but AI integration and version upgrades pose challenges
In the technology world, there is always room for improvement. Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models. Although IBM BPM is a substantial product, adopting and integrating new technologies quickly is not easy due to the migration and upgrade paths involved. Every time new versions are released, we face business and production challenges that make rapid adoption challenging. The main concern bothering me today regarding IBM BPM is the integration of AI components.
CD
Senior Manager at Infoedge India Ltd.,
Enabled us to consolidate workflows and reduce time spent searching for transactions
We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail. So, we've consolidated and arranged some alerts and have done some segregation. The user is benefited, and the time spent on searching a transaction is reduced.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We made the transformation to agile. Altogether with BPM, it is the total package."
"I think the best way it can be it improved, is to make it easier to install. It's a very complicated piece of software, and there are a lot of things you have to do to get it set up. It's not just running an installer. You install WebSphere. You install the BPM product, and there's a large host of other steps you have to do: run queries against the database, you have to manually configure a bunch of properties files for your environment. I think if they could streamline all that, so it wasn't a considerable effort to install, that would be very useful. Because from an engineering point of view, you want to spend as little time as possible actually installing a product."
"IBM BPM is stable."
"It has improved my organization quite a bit. It brought awareness to what the business processes are, even to the business side, who did not necessarily know what they are."
"With the tester coach wherein you can interact with the interface while you're designing the process."
"One of the most notable things is how you can develop use cases with the customers, internal customers, but directly within. The software process model that BPM supports is really exciting in that aspect."
"Good user interface and good add option."
"The platform's most valuable features are its process automation capabilities and its ability to provide a comprehensive view of business operations."
"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."
"The integration capabilities of Newgen OmniFlow are excellent due to its ready APIs, enabling easy API creation for consumption across different systems."
"They are a good team that is proactive, and they are trying to accommodate all of our requirements."
"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."
"The UI is easy. It's not very code based, so you can make certain changes on your end."
"The most valuable feature is the flexibility in using it."
"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."
"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."
 

Cons

"The analysis reports could be much better."
"All our clients are changing to microservice and cloud service. However, BPM does not have a solution for microservice and cloud service."
"You must have good experience to work with it. It is not that easy. Its installation is complex, especially in the new version for business automation, and it could be improved. It has a safety application embedded inside it, and you need to do a lot of configuration to install it. I have been working for two days to resolve an issue."
"There is room for improvement in the stability."
"Could increase vulnerability and security patches to make it more robust."
"We had a weird problem that whenever the database would go down, even for a few seconds, it broke the connection. It would not come back up as it was supposed to. However, working with IBM, we were able to figure out a fix, then it came back up, even after an interruption of the database."
"I would like to see a lot more case studies."
"I would like it more documentation during the design phase."
"I would like to see more automated analytics built into the solution."
"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."
"In terms of stability, like every product it has its issues."
"The development teams should be more agile and they need to have more team members."
"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."
"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."
"Improvement is needed in supporting the partner ecosystem."
 

Pricing and Cost Advice

"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a ten."
"Starting out with Express can also help reduce the cost for adopting the product."
"When considering the features of the solution the price is expensive compared to competitors."
"Due to its extensive features and capabilities, the product pricing is more aligned with medium—to large enterprises."
"The cloud and license of the subscription model for IBM BPM can be complex. There are a lot of alternatives to choose from."
"IBM BPM cannot be considered a cheaply priced product. IBM BPM is a really expensive product compared to other companies. One needs to opt for the perpetual licensing model offered by IBM."
"I think it's a reasonably priced tool, but it's important to consider which customers should buy this solution. It's designed for enterprise customers, not small ones."
"I wish it was less expensive. I don't know why their pricing model is so high for a piece of software that could benefit so many. It just seems to me that they could have a lower cost, maybe with fewer features or whatever, but it should be possible to do a lower cost workflow software that uses the same interface and underlying engine but does not cost so much that you have to be a Fortune 50 company to buy it. It is annoying to me. There are a lot of solutions that IBM has that are really powerful but nobody can afford them. They know their business, but I still feel that there are a lot of customers who would benefit from this sort of thing. I don't know what this elitism is all about. I am sure they have people doing the money numbers, but it seems like you can make a lot more money by selling it to way more people for a little bit less."
"The price of Newgen OmniFlow is priced reasonably."
"Overall, this solution is very cost effective when compared to other solutions in the market."
"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."
"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."
report
Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
25%
Manufacturing Company
8%
Computer Software Company
8%
Insurance Company
6%
Financial Services Firm
19%
Government
11%
Import And Exporter
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise19
Large Enterprise72
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
What is your experience regarding pricing and costs for Newgen OmniFlow?
The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.
What needs improvement with Newgen OmniFlow?
Improvement is needed in supporting the partner ecosystem.
What is your primary use case for Newgen OmniFlow?
Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.
 

Comparisons

 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
OmniFlow
 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Rak Bank, Bank Dhofar
Find out what your peers are saying about IBM BPM vs. Newgen OmniFlow and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.