IBM BPM and Temporal compete in the business process management category. IBM BPM appears to have the upper hand due to its enterprise-grade features and customer support, although Temporal is gaining traction due to its open-source model and cost efficiency.
Features: IBM BPM offers process simulation, integration tools, and robust dashboard capabilities. Additionally, it provides strong version control and compliance with BPMN standards, ensuring thorough process management. Temporal, on the other hand, focuses on developer-friendly features for complex workflows and distributed transactions. It supports reliable long-running workflows, retry mechanisms, and requires minimal boilerplate code.
Room for Improvement: IBM BPM could improve by offering more intuitive interface customization, better scalability, and enhanced integration with non-IBM technologies. Users are also looking for improved automation and process monitoring tools. Temporal can enhance its workflow state visualization, documentation, user-friendliness for beginners, and integrate data storage more effectively for workflows.
Ease of Deployment and Customer Service: IBM BPM supports On-premises, Hybrid, and Public Cloud deployments, offering flexibility for various business needs. Its customer service is rated highly by users, though there's a desire for faster response times. Temporal supports On-premises and Cloud deployments with a flexible open-source model. Its community and support network are developing, reflecting its maturing status.
Pricing and ROI: IBM BPM's high licensing costs may deter small businesses, but it provides significant process efficiency and reduced cycle times for large enterprises. Temporal, as an open-source tool, offers a cost-effective solution with no licensing fees unless choosing the cloud version. It helps enterprise clients manage costs effectively, particularly in infrastructure and AWS expenses, while offering flexibility and efficiency.
The ROI is apparent in terms of business case automation; previously, a bunch of people filled in data in NetSuite or managed stocks between warehouses and Amazon, but now everything is automated, saving time.
The customer service is outstanding.
On a scale from 1 to 10, support deserves a rating of 7 to 8.
We had a contract that provided on-site support, which was very satisfactory.
The solution has scalability issues; on a scale, I would rate it at eight out of ten.
The architecture of the solution offers scalability; we can scale both vertically and horizontally.
I found IBM BPM to be scalable to a certain level but it struggled with large volumes of concurrent transactions.
IBM BPM also lacks smaller solutions, so I must purchase multiple solutions to start with workflows and applications.
Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models.
SAP is more expensive, but IBM BPM is very expensive.
The integration capabilities of IBM BPM are excellent.
The deployment process is quite straightforward as it provides both Kubernetes and Docker Compose versions, allowing us to run it in ECS containers.
IBM BPM is a business process management tool that provides a robust set of tools to author, test, and deploy business processes, as well as full visibility and insight to managing those business processes. The solution provides tooling and run time for process design, execution, monitoring, and optimization, along with basic system integration support. To support various levels of complexity and involvement with business process management, there are two different editions of the product: IBM BPM and IBM BPM Express.
IBM BPM Features
IBM BPM has many valuable key features. Some of the most useful ones include:
IBM BPM Benefits
There are many benefits to implementing IBM BPM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
IBM BPM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s good for developing complex apps, is robust, and has helpful team management and process performance features.
Zoran C., Owner/CEO at IT SPHERE, says, “It is perfect if you have to develop complex apps without much coding (only java script). It is also good if you don't have much IT resources in your company and would like to involve business analysts in the process of developing apps. My opinion is that it can do about 50% of all developers' work.”
Suhas V., BPM Architect at GBM, mentions, “Overall the solution is robust and has the ability to integrate with any product for complex workflows."
A BPM Consultant at a financial services firm comments, "Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."
A Digital Banking & Innovation Director at a financial services firm expresses, “The processing functionality makes it easy to change processes and workflows easily.”
Temporal automates and manages workflows efficiently, offering resilience in distributed systems with features like retry and fault tolerance. Its capabilities in handling complex workflows and integrating with programming languages make it a valuable tool for managing diverse business logic.
Temporal excels in workflow orchestration, automating tasks across multiple platforms, and ensuring durability in asynchronous operations. It supports long-running workflows and simplifies handling distributed transactions, reducing boilerplate code. Temporal is noted for its durable execution and built-in retry policies, enhancing resilience. Despite its complexity and steep learning curve, it is valued for its integration with popular programming languages and relatively easy setup process, though it requires improvements in user-friendly features, documentation, community support, and security.
What are Temporal's key features?Temporal is implemented in sectors requiring robust workflow orchestration, such as managing data pipelines, API integration, and scheduling tasks. Organizations in a Kubernetes environment leverage it for its scalability and infrastructure management capabilities, securing integrations and enhancing reliability across IT operations.
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