Pega Platform vs Temporal comparison

Pega and Temporal Technologies are both solutions in the Process Automation category. Pega is ranked #2 with an average rating of 8.2, while Temporal Technologies is ranked #7 with an average rating of 8.6. Additionally, 91% of Pega users are willing to recommend the solution, compared to 94% of Temporal Technologies users who would recommend it.

Pega Platform

Read 82 Pega Platform reviews

4,259 Views
3,321 Comparison Views

91% willing to recommend

Temporal

Read 17 Temporal reviews

1,417 Views
1,108 Comparison Views

94% willing to recommend

Pega Platform

Temporal

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Executive SummaryUpdated on Jan 12, 2025

Pega Platform and Temporal are competitors in workflow management and automation. Pega appears to have an advantage in robust enterprise features, while Temporal shines in open-source accessibility and developer-centric capabilities.

Features: Pega Platform is noted for its comprehensive case management, robust integration services, and low-code capabilities, supporting agile development with features like Pega Cloud. Temporal offers strong long-running workflow handling, distributed transaction management, and open-source accessibility, ideal for developers in microservice environments.

Room for Improvement: Pega users seek streamlined UX and better cloud capabilities, facing challenges with its complex interface and high licensing fees. Temporal requires improved documentation and community support, alongside better workflow visualization and enhanced data storage features.

Ease of Deployment and Customer Service: Pega supports deployment on-premises and in the cloud but has mixed reviews on setup complexity and customer service responsiveness. Temporal, largely open-source, offers simpler deployment yet presents a learning curve and limited community support.

Pricing and ROI: Pega's pricing is viewed as expensive by SMEs, but it offers high ROI with full utilization. Temporal provides cost savings with a free open-source model, appealing to those seeking reduced workflow management costs, with scaling considerations for cloud environments.

To learn more, read our detailed Pega Platform vs. Temporal Report (Updated: March 2025).

Buyer's Guide

Pega Platform vs. Temporal

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Pega Platform

Ranking in Process Automation

2nd

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Business Process Management (BPM) (4th), Rapid Application Development Software (6th), Low-Code Development Platforms (7th)

Temporal

Ranking in Process Automation

7th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Mallik-Kesavaraju

Independent Consultant at Selfemployed

Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow

The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.

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AbhishekDash

Senior Software Engineer at A.P. Moller - Maersk

Orchestrates infrastructure tasks like deployment, deletion, and management

Temporal focus on developers rather than business users. In contrast to older workflow orchestration engines like Camunda, which are more business-oriented and strongly emphasize UI and workflow authoring, Temporal is geared toward developers. It provides extensive capabilities for building complex workflows. A standout feature of Temporal is its handling of long-running workflows, a significant advantage over many other solutions. Temporal excels in managing distributed transactions and application state durability, especially in microservice environments where transactions might fail due to network issues. Temporal simplifies these challenges by managing retries, fail-safes, and circuit breakers. As a result, developers don't need to implement these features manually; Temporal handles them implicitly, though it also allows for tuning based on specific needs.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"In certain circumstances, it can be fairly straightforward to execute and deploy new modifications."

"The technical support of Pega BPM is very good."

"Fast prototyping."

"The tool reduces our costs."

"Pega is a local platform that has evolved from a BPM perspective. This allows teams using this solution to address complexities without having deep knowledge in a specific development area."

"The most valuable features are case management and integration services."

"When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information."

"The most valuable feature of Pega BPM is its architecture."

More Pega Platform pros

"The solution's most valuable feature is its ability to retry from an interrupted state."

"The most valuable thing about Temporal is that we can create multiple and child workflows. We can segregate work as we want, which is good for work organization. It's also easy to maintain. We're trying to generate and fill PDF forms with custom data, including digital signatures. We call AWS and do all activities through Temporal, like calling and saving data in buckets. We do this because we have a lot of load, with multiple users requesting data. We have two types of users: admin and customer. The admin creates forms, and employees or customers fill them out. When admin gets a form, it's stored in Temporal."

"The most valuable feature is its ability to manage and automate workflows without manual intervention efficiently."

"Temporal provides visibility into workflow progress and analytics and supports scheduled tasks with customizable settings, making it very convenient."

"Temporal focus on developers rather than business users."

"The initial setup is easy."

"The tool is easy for a beginner to learn. The documentation covers activities, workflows, workers, servers, and more. While more examples could be beneficial, the existing resources are good enough to help you get started. There are also YouTube videos available that can provide additional context. The Slack community for Temporal is very active and helpful, similar to Stack Overflow, where you can find answers to a wide range of questions from basic to advanced levels. If you have a unique question, the community is responsive and provides knowledgeable support."

"We like the fact that the whole process is durable, which is very useful to us."

More Temporal pros

Cons

"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."

"Pega should work on redefining their model and creating a demand for their skills."

"There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues."

"The licensing costs are high, and the cost varies between clients."

"The UI part needs improvement."

"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."

"What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works."

"Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved."

More Pega Platform cons

"Temporal doesn't have built-in data storage to store the state of the ongoing execution."

"I don't like the limitations on data flow, particularly the difficulty of passing large amounts of data between different activities."

"Temporal's debugging is a bit complex."

"One issue is that we don't have enough resources in the community to get answers when we face problems. We once had a cross-cluster persistence issue, which we solved using different keys. I think Temporal is good right now, but I'm part of the community and will let you know if I think of any improvements."

"We previously faced issues with the solution's patch system."

"While the tool can be a bit daunting initially, especially if you're not used to async programming models, it's generally a pleasure. There's always room for improvement, though. I've noticed some limitations with the .NET SDK regarding dynamic workflows, but this might have been improved in recent versions. Overall, I think Temporal could be more open about implementing features in a more—.NET-friendly way, especially in how you add workers and clients."

"Temporal lacks many resources, like YouTube videos, which users can use to learn or refer to if they get stuck with the solution."

"One area for the product improvement is the learning curve."

More Temporal cons

Pricing and Cost Advice

"I would rate the product's pricing a six out of ten."

"Pricing is good."

"Users have to pay a yearly license cost for Pega BPM, which is expensive."

"In terms of the pricing for Pega BPM, other solutions may be cheaper, but it doesn't matter if Pega BPM has a higher price tag because what's important is that it's the best solution, and that is what people look for. If I would rate the pricing for the solution, I'd give it three out of five. You have to pay extra for additional features in Pega BPM."

"I rate Pega BPM a seven out of ten."

"Licensing is expensive. You need to wisely select between per user and per case."

"The licensing model for Pega BPM needs to be improved."

"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."

More Pega Platform pricing and cost advice

"Temporal is open-source and free to use, which is great. We didn't have to pay for any premium features."

"The tool is open source under the MIT license, so there are no hidden fees. You can freely use everything on their GitHub and Docker images."

"The savings weren't as big as we initially expected, but they were pretty great from a developer's perspective."

"Temporal is a free, open-source tool."

"It is worth the price."

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Top Industries

By visitors reading reviews

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

Government

Financial Services Firm

28%

Computer Software Company

19%

Retailer

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

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When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

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What is your experience regarding pricing and costs for Temporal?

Temporal OSS is expensive in infrastructure, but it brings back the reliability that companies need.

See all answers

What needs improvement with Temporal?

The actual user interface is still in its early stages. It’s very basic. Users don’t really have a complex permission model yet. Users don’t really have ways to automate things like, for example, p...

See all answers

What is your primary use case for Temporal?

We [my company] use it to run a large workload. We have a set of security scans we want to perform, and we distribute them over a full day, that’s over 24 hours. We use it to orchestrate all the st...

See all answers

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Product Reports

Buyer's Guide

Pega Platform

March 2025

Download Pega Platform product report

Buyer's Guide

Temporal

March 2025

Download Temporal product report

Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES

No data available

Overview

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega

Temporal automates and manages workflows efficiently, offering resilience in distributed systems with features like retry and fault tolerance. Its capabilities in handling complex workflows and integrating with programming languages make it a valuable tool for managing diverse business logic.

Temporal excels in workflow orchestration, automating tasks across multiple platforms, and ensuring durability in asynchronous operations. It supports long-running workflows and simplifies handling distributed transactions, reducing boilerplate code. Temporal is noted for its durable execution and built-in retry policies, enhancing resilience. Despite its complexity and steep learning curve, it is valued for its integration with popular programming languages and relatively easy setup process, though it requires improvements in user-friendly features, documentation, community support, and security.

What are Temporal's key features?

Automation and Efficient Management: Automatically handles workflows without manual intervention.
Resilience and Fault Tolerance: Features built-in retry policies for increased reliability.
Integration: Supports various programming languages, easing development.
Distributed Transactions: Simplifies complex transaction handling with reduced boilerplate code.
Durable Execution: Ensures long-running workflows are reliably managed.

What benefits or ROI should users evaluate?

Scalability and Reliability: Enhances IT environments through robust workflow management.
Ease of Integration: Supports seamless multi-platform automation.
Improved Operational Efficiency: Reduces need for extensive coding, streamlining processes.
Durability and Fault Tolerance: Provides reliable asynchronous operations.

Temporal is implemented in sectors requiring robust workflow orchestration, such as managing data pipelines, API integration, and scheduling tasks. Organizations in a Kubernetes environment leverage it for its scalability and infrastructure management capabilities, securing integrations and enhancing reliability across IT operations.

Temporal Technologies

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Information Not Available

Buyer's Guide

Pega Platform vs. Temporal

March 2025

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