Pega Platform and Microsoft Power Apps compete in the low-code development and business process management space. Pega holds an advantage in enterprise-level solutions, while Power Apps is favored for affordability and accessibility.
Features: Pega Platform offers enterprise-level solutions with robust integration, case management, and low-code development. Its cloud and BPM solutions enable rapid deployment and digital agility. Microsoft Power Apps is easy to use, integrates well, offers low-code capabilities, and is cost-effective, empowering non-technical users to develop apps efficiently.
Room for Improvement: Pega Platform faces criticism for complexity, high licensing costs, integration challenges, and limited AI features. Microsoft Power Apps could improve integration with non-Microsoft services, provide clearer pricing, enhance error handling, and expand its documentation. Pega requires expertise, whereas Power Apps lacks advanced functionality but is user-friendly.
Ease of Deployment and Customer Service: Pega offers diverse deployment options, including public, private, hybrid, and on-premises clouds, with generally positive but variable customer support. Power Apps is primarily cloud-based, praised for ease of use and community support, though technical support experiences are mixed regarding responsiveness and issue understanding.
Pricing and ROI: Pega's pricing is high, which is challenging for smaller enterprises, but its extensive features underline significant ROI. Microsoft Power Apps is more affordable, with flexible pricing options suitable for smaller businesses. Despite varied cost feedback, both solutions provide notable ROI, with Power Apps' lower initial investment requirements being a key advantage.
The connection between Power Apps and Power BI simplifies generating and presenting reports, alleviating the workload and enhancing productivity.
The aim is to create a cleaner interface to replace spreadsheets, thus standardizing processes and improving efficiency.
Their assistance was crucial as we developed the solutions.
Community support is closer to an eight or nine since there's a big enough community that someone has likely faced the same problem and posted about it, improving the community overall.
Microsoft's technical support is around a seven to eight.
I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.
The technical support from Pega is very low, rating a one or two out of ten.
Pega's technical support team is very helpful.
If it is flexible and includes premium connectors, scalability is easy.
It is quite scalable, though there are some limitations regarding the number of records.
Currently, big banking providers and insurance providers, even the members for healthcare payers, are using more than millions of operations on a daily or weekly basis.
I would rate the stability of Microsoft Power Apps as a nine out of ten.
This would assist business process users who lack coding knowledge.
These tools should be intuitive for business users who will need at least a week of training to use them effectively.
In many use cases, applications might require importing data exceeding two thousand records, potentially reaching one hundred thousand.
Pega introduced Constellation, which allows a user to build a more engaging visual experience.
For customer interactions, while the Pega Platform's AI-based decisioning and predictive analytics are great, the Process AI is not very popular yet, as it works on process data rather than customer data.
My learning curve in robotics has been challenging.
For small to medium enterprises, it is affordable, especially with Microsoft Enterprise licensing.
For more elaborate work, an upgrade to an enterprise license, costing around $35 per license, is needed.
It is in the middle range and considered reasonable given the current price.
Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.
The pricing is expensive, and this is an issue.
From a licensing perspective, it is higher than the competition.
It integrates seamlessly with Power Automate for process automation and connects with email, SharePoint, Power BI, and MS Teams, facilitating everyday processes.
Canvas Apps provide complete user design flexibility with many connectors to integrate into Microsoft Power Apps, making it efficient to fetch and update information from various data sources such as Dataverse, Excel, SharePoint, and Azure.
I run a couple of SQL Servers, which are premium connectors in Microsoft Power Apps, and that requires a different licensing model than what a standard E5 license covers.
Management capabilities such as dashboards.
Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.
| Product | Market Share (%) |
|---|---|
| Microsoft Power Apps | 12.5% |
| Pega Platform | 6.5% |
| Other | 81.0% |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 17 |
| Large Enterprise | 50 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 15 |
| Large Enterprise | 68 |
Microsoft Power Apps is a rapid application development software and low-code development platform. The solution consists of a suite of apps, services, connectors, and a data platform. It provides an environment for building custom apps which is suitable for different businesses.
Microsoft Power Apps allows users to not only build applications, but also connect them to Microsoft's other sources, including the underlying data platform Microsoft Dataverse, as well as online and on-premise sources such as SharePoint, Dynamics 365, and Microsoft 365. The applications built using Microsoft Power Apps have a responsive design that makes them suitable for work in browsers and on mobile applications on different devices.
The no-code side of the product makes it suitable for complete beginners to app building, allowing them to easily create fully functional applications with many features. The solution also has a specialized platform for developers where specialists can access data and metadata, create custom connectors, integrate with external data, and apply business logic. The solution allows users to create three types of apps: canvas, model-driven, and portal. They are made using:
Microsoft Power Apps Features
The three different design tools of the solution, Power Apps Studio, App Designer, and Power Apps Portals Studio, come with various features which allow users to utilize the tools. Some of these features include:
Microsoft Power Apps Benefits
The product brings various benefits to organizations and individuals who utilize it. Some of the biggest advantages of Microsoft Power Apps include:
Reviews from Real Users
An IT Specialist (INFOSEC) at a government appreciates this tool because it is low-code, low learning curve, and reduces manpower.
Rafael T., a data engineer at NTT Security, likes Microsoft Power Apps, because it is great for making apps quickly, has helpful support, and integrates with Power BI.
Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.
Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.
What are the key features of Pega Platform?In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.
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