Try our new research platform with insights from 80,000+ expert users
Pega Platform Logo

Pega Platform Reviews

Vendor: Pega
4.1 out of 5
Badge Ranked 1

What is Pega Platform?

Featured Pega Platform reviews

Pega Platform mindshare

As of August 2025, the mindshare of Pega Platform in the Business Process Management (BPM) category stands at 5.6%, down from 6.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
Pega Platform5.6%
Camunda19.1%
SAP Signavio Process Manager7.6%
Other67.69999999999999%
Business Process Management (BPM)

PeerResearch reports based on Pega Platform reviews

TypeTitleDate
CategoryBusiness Process Management (BPM)Aug 28, 2025Download
ProductReviews, tips, and advice from real usersAug 28, 2025Download
ComparisonPega Platform vs CamundaAug 28, 2025Download
ComparisonPega Platform vs Automation AnywhereAug 28, 2025Download
ComparisonPega Platform vs Apache AirflowAug 28, 2025Download
Suggested products
TitleRatingMindshareRecommending
ServiceNow4.2N/A91%223 interviewsAdd to research
Camunda4.119.1%89%77 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
Company SizeCount
Small Business8
Midsize Enterprise10
Large Enterprise51
By reviewers
By visitors reading reviews
Company SizeCount
Small Business386
Midsize Enterprise177
Large Enterprise1315
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
12%
Manufacturing Company
8%
Government
7%
Insurance Company
5%
Healthcare Company
5%
Retailer
4%
Educational Organization
4%
Comms Service Provider
3%
Energy/Utilities Company
3%
Outsourcing Company
2%
Construction Company
2%
Real Estate/Law Firm
2%
Non Profit
2%
University
2%
Performing Arts
2%
Media Company
1%
Hospitality Company
1%
Transportation Company
1%
Legal Firm
1%
Wholesaler/Distributor
1%
Recreational Facilities/Services Company
1%
Logistics Company
1%
Marketing Services Firm
1%
Consumer Goods Company
1%
Pharma/Biotech Company
1%

Compare Pega Platform with alternative products

Learn more about Pega Platform

Pega Platform customers

Related questions

 
Pega Platform Reviews Summary
Author infoRatingReview Summary
Global Head of Digital, Process Automation at a computer software company with 51-200 employees4.5I've extensively used Pega Platform across industries for intelligent case management and customer service, seeing strong scalability and efficiency gains, though the UI and AI agent adoption face challenges, especially in regulated sectors due to external LLM concerns.
Quality Assurance Team Lead at Value Labs5.0I use Pega Platform primarily for case management and process automation due to its efficiency in operations and effective management tools like dashboards. It's cost-effective, albeit with high licensing costs, and I find robotics challenging. I previously used Flowable.
Architect at American Express4.0I primarily use the Pega Platform for BPM and automation, valuing its flexibility and industry-specific frameworks. While its UI could improve, Pega's efforts with Constellation are promising. I've found it more effective than Appian or KISSFLOW for complex projects.
Independent Consultant at Selfemployed4.0I use Pega BPM in consulting for customer service and decision systems. Its standout features are case management, low-code development, and agility. However, its complexity demands significant learning effort. Recent updates aim to enhance ROI by easing version upgrades.
MEA Head at Aaseya IT Services Pvt. Ltd.4.0Pega Platform serves as a versatile enterprise solution for various ministries in the Middle East, integrating case management and decision-making functionalities. While user experience initially faced challenges, improvements with Constellation enhance engagement. Pega is preferred over alternatives for comprehensive features.
Pega Developer at Virignia Bank4.0We use Pega Platform for business process management in our bank, valuing its adaptability due to its Java-based architecture. While its AI capabilities need enhancement, we see significant ROI. We switched from another tool for better flexibility.
Chief Information Officer at a government with 10,001+ employees3.5Our main use of Pega Platform is currently stable but limited by poor technical support, rated one to two out of ten, and a weak local developer presence. Consequently, we're considering switching to another solution to better address these challenges.
Software Architect at Stelantis4.5I use Pega in the automobile industry for automating regulations and warranties. It's an all-in-one digital transformation tool with modern features, but its native UI is limiting. Resources are scarce, yet it outperforms previous solutions. ROI is under six months.