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IBM FileNet vs Microsoft OneDrive for Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
IBM FileNet boosts productivity and efficiency, reduces costs, and enhances document management, yielding significant financial gains and competitive advantage.
Sentiment score
1.5
Microsoft OneDrive for Business boosts productivity and financial gains by simplifying document sharing and synchronizing files across devices.
There is a significant ROI from IBM FileNet because before its introduction, the company needed to do all the work manually.
 

Customer Service

Sentiment score
7.1
IBM FileNet's support is praised for responsiveness and partnerships, despite occasional delays and challenges like database implementation issues.
Sentiment score
2.6
Microsoft OneDrive for Business support experiences vary, with some satisfied users and others frustrated by responsiveness and resolution effectiveness.
People come from all over the world, and they have specialists at the other end of the world to help if needed.
IBM has a different division that provides consultation to end users, and most customers utilize consultation from IBM, which costs approximately $100k USD to $200k USD.
The product-level support is better now than before.
I have not dealt with Microsoft support related to Microsoft OneDrive for Business, but I would rate their customer service in the range of seven or eight at least.
 

Scalability Issues

Sentiment score
8.3
IBM FileNet excels in scalability and adaptability, supporting extensive users and data, suitable for multinational enterprises with diverse needs.
Sentiment score
4.9
Microsoft OneDrive for Business is scalable, supporting thousands, with SharePoint integration, though free storage capacity could improve.
With Kubernetes, we can simply add instances of the worker, CPU, or memory without needing deployment.
The bigger products like IBM FileNet can handle billions of documents and thousands of users.
The solution is scalable.
Microsoft has provided the extended version of SharePoint alongside Microsoft OneDrive for Business.
It should be increased for the free version users, making it more reachable to many people.
 

Stability Issues

Sentiment score
7.7
IBM FileNet is valued for its reliable performance and stability, with improvements noted in recent upgrades and infrastructure configurations.
Sentiment score
5.9
Microsoft OneDrive for Business is stable and secure but has minor file migration and search issues with acknowledged historical connectivity improvements.
In terms of stability, we haven't experienced any big technical issues or downtime with IBM FileNet.
FileNet was restricted to DB2's enterprise edition instead of the standard edition, causing complications.
As a certified Microsoft product, it maintains high security standards.
I would rate the stability of Microsoft OneDrive for Business an eight out of ten as it has improved significantly since I started using it from the very initial days of Skydrive.
 

Room For Improvement

IBM FileNet needs enhanced hybrid cloud support, integration, automation, analytics, mobile experience, simplifying APIs, and reducing costs.
Microsoft OneDrive for Business needs better sync, sharing, interface, file handling, tutorials, support, accessibility, and integration enhancements.
The response time and resolution of issues by technical support need improvement.
From the beginning, we cannot use a REST API; we have to use the IBM FileNet native API, which is quite outdated.
There are only a few products large enterprises can choose from, and it doesn't really matter which one as it often depends on the consultants and the team implementing the solution.
I have experience with multiple version controls, including Git, TFS (Team Foundation Server), and GitHub.
Microsoft OneDrive for Business currently lacks AI integration for management and collaboration, which is an area of interest for me.
 

Setup Cost

IBM FileNet's high pricing affects licensing, with costs manageable for large enterprises but challenging for smaller businesses.
Microsoft OneDrive for Business pricing varies by user experiences, with perceptions influenced by usage and organizational requirements.
Though the license cost is somewhat expensive, it remains manageable.
The product has become more expensive and requires significant investment for enterprise solutions.
The price is high, with yearly subscriptions increasing day by day.
 

Valuable Features

IBM FileNet provides scalability, robust document management, and seamless integration with extensive automation, governance, and workflow tools for efficient operations.
Microsoft OneDrive for Business enhances collaboration and accessibility with integration, cloud storage, security, global access, and robust sharing features.
There is a significant ROI from IBM FileNet because before its introduction, the company needed to do all the work manually.
The main features we find impactful are the workflow and document management along with FileNet file stores.
The best part of FileNet includes its advantages and most valuable features, which are its scalability and stability.
I appreciate the feature in SharePoint where it's difficult to permanently delete a file, as you can always recover files very easily.
Sometimes when we work on PowerPoint or large Word documents, there is a chance that the document gets rolled back to a previous version, and you lose your work.
 

Categories and Ranking

IBM FileNet
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
102
Ranking in other categories
Enterprise Content Management (4th)
Microsoft OneDrive for Busi...
Average Rating
8.4
Reviews Sentiment
3.7
Number of Reviews
32
Ranking in other categories
Content Collaboration Platforms (6th)
 

Mindshare comparison

IBM FileNet and Microsoft OneDrive for Business aren’t in the same category and serve different purposes. IBM FileNet is designed for Enterprise Content Management and holds a mindshare of 9.1%, down 10.2% compared to last year.
Microsoft OneDrive for Business, on the other hand, focuses on Content Collaboration Platforms, holds 9.5% mindshare, down 12.6% since last year.
Enterprise Content Management
Content Collaboration Platforms
 

Featured Reviews

Emad Rizki - PeerSpot reviewer
Facilitates seamless integration for large enterprises with strong deployment capabilities
FileNet was scalable and could be implemented into big multinational organizations. However, it has become very expensive recently. Compared to low-code solutions such as Appian and outsystems, FileNet has gaps, mainly because it requires coding, which is not preferred by clients due to pricing concerns in Pakistan. We transitioned clients to cloud solutions, although FileNet has been strongly integrated with on-prem deployments.
Richard Griggs - PeerSpot reviewer
Long-term data security and automatic saving features improve efficiency with smooth setup and deployment processes
Some of the best features of Microsoft OneDrive for Business are the ability to ensure automatic saving. I've been in IT for over thirty years and have seen plenty of times when people forgot to hit file save and lost data, and having this automatically saved constantly is a very nice feature set. The synchronization capabilities of Microsoft OneDrive for Business certainly support my work as it is handy if you're concerned about people writing data on their local PCs and the laptops getting stolen or crashing, to have it sync everything up to your Microsoft OneDrive for Business account so that you're not having to worry about backing up locally. You try to make sure that people are putting things in the right folder to ensure they'll get backed up. Before using Microsoft OneDrive for Business, we were actually storing things locally and had shared folders or home folders out on the network. They made the change to Microsoft OneDrive for Business because they wanted to put it out in the cloud and get better performance, automatic backups, and all the rest of it.
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
10%
Government
10%
Insurance Company
9%
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM FileNet?
The product is robust and can process a lot of documents for enterprise content management.
What is your experience regarding pricing and costs for IBM FileNet?
From the company's perspective, the licensing cost for IBM FileNet is still affordable. Though the license cost is somewhat expensive, it remains manageable. The company rates it between 3 and 5 be...
What needs improvement with IBM FileNet?
The API provided by IBM FileNet is a very out-of-date implementation. From the beginning, we cannot use a REST API; we have to use the IBM FileNet native API, which is quite outdated.
What needs improvement with Microsoft OneDrive?
Regarding Microsoft OneDrive for Business's versioning control, sometimes there are syncing problems. Microsoft OneDrive for Business is available on the cloud as well as on my local machine. When ...
What is your primary use case for Microsoft OneDrive?
I have been working with Microsoft OneDrive for Business for three years; I started my job in that industry when I came and began with the Office 365 technology.
What is your experience regarding pricing and costs for Microsoft OneDrive?
The pricing for Microsoft OneDrive for Business would be average. If we analyze deeper or require extra storage apart from other products in the market, I would rate it at 4 or 4.5 concerning the p...
 

Also Known As

No data available
MS OneDrive
 

Overview

 

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
Chevron, Accenture, Booz Allen Hamilton, DBS, Nestle, Lowe's, MGM Resorts, Textron, MGM Resorts
Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: August 2025.
865,295 professionals have used our research since 2012.