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IBM Maximo vs Salesforce Quote-to-Cash comparison

 

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Maximo
Ranking in Billing Software
5th
Average Rating
8.2
Number of Reviews
29
Ranking in other categories
Enterprise Asset Management (EAM) (1st)
Salesforce Quote-to-Cash
Ranking in Billing Software
11th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Billing Software category, the mindshare of IBM Maximo is 2.1%, down from 7.8% compared to the previous year. The mindshare of Salesforce Quote-to-Cash is 2.5%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software Market Share Distribution
ProductMarket Share (%)
IBM Maximo2.1%
Salesforce Quote-to-Cash2.5%
Other95.4%
Billing Software
 

Featured Reviews

DM
Maximo Developer at Volvo Cars
Centralized asset tracking has reduced paperwork and now improves maintenance efficiency
The best features IBM Maximo offers are that it is a comprehensive tool where we can get the purchasing of assets or spare parts in the same application. The reports are also very good. Additionally, the barcodes are valuable. We can print barcodes for all things we need. The UI also has a very strong appearance. We use the reporting feature very often. We have multiple reports, not just one. For each module, there are multiple reports and we can customize the reports based on our needs. For example, for a work order, we can print a report which gives all the details so that it is easy to carry out the steps required to fix the issue. There are also barcodes for items which we can paste on a bin or the item so it can be scanned with a barcode scanner, which is very easy. IBM Maximo has positively impacted my organization because it reduced a lot of time and has saved a lot of cost. For example, prior to IBM Maximo, we were doing only paperwork. Now that we have IBM Maximo in place, it is useful for tracking all assets and everything in a single solution with no data loss. Previously, multiple people handled this work, but now very few people do. This has helped us significantly.
reviewer1873569 - PeerSpot reviewer
Systems Engineer 2 at a security firm with 10,001+ employees
Solution for quoting customers, but could be faster
We use this solution internally mostly for quoting for customers. There are over 10,000 employees in my organization.  There are other modules that we use to do everything, like SteelBrick, but the UI is clunky. It could be the way the solution was implemented. The solution is a little bit slow…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They have a real strength of tracking the asset itself along with the condition of the asset, the maintenance of the asset and who has access to the asset, etc."
"IBM Maximo is the best software for assets management."
"The most powerful features are the database and integration with CMDB."
"The large range of configurability of the product is great, since everyone has a different way of doing things."
"We were doing all kinds of paperwork for every type of order and to maintain our assets but with the use of the IBM Maximo application, we can automate a lot of the processes."
"Provides great flexibility."
"The ability to configure and integrate it with other solutions for ERP."
"We were able to scale perfectly.​"
"The stability is pretty solid."
 

Cons

"On a scale of one to ten, where ten is easy and one is difficult, I rate the setup process a two since it is very complicated."
"It's quite reliable, but new versions often are not too stable. They bring in enhancements but they break other stuff."
"The latest version is slow due to the power it requires."
"It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning."
"The initial setup was complex, because it is a complex product."
"IBM is a big company and they have a lot of products. Level One, the first level of tech support, is the one that is used to stop the tsunami. For everyone, it's always work to get past that."
"Areas for improvement would be the user interface and support for Arabic. They could also be more customer-oriented."
"The standard reports that shipped with the package need to be enriched with more advanced reports, especially for the Inventory Management sections."
"The solution is a little bit slow sometimes."
 

Pricing and Cost Advice

"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
"I do not know about the price of the solution. However, this has been an expensive project overall."
"On a scale from one to ten, where one is low and ten is high, I rate the pricing a nine. The price is very high."
"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"The price of IBM Maximo could reduce, it is expensive."
"Where available, concurrent licenses can be more cost efficient and provide more flexibility."
"IBM Maximo offers a licensing application, and you have to comply with the license."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Government
11%
Energy/Utilities Company
7%
Computer Software Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise2
Large Enterprise19
No data available
 

Questions from the Community

What needs improvement with IBM Maximo?
IBM Maximo can be improved by providing developers with more documentation. I think IBM lacks a lot of documentation and hopefully the community who uses IBM Maximo can help if other developers hav...
What is your primary use case for IBM Maximo?
My main use case for IBM Maximo is as a technical consultant, so I help companies to use IBM Maximo. A quick, specific example of how I've helped a company use IBM Maximo is that it is quite generi...
What advice do you have for others considering IBM Maximo?
IBM Maximo in their last version includes mobility functionalities which can use the offline mode for technicians that do not have internet connection, and that is really helpful for them. Addition...
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Also Known As

Maximo
SteelBrick Billing, Salesforce QTC
 

Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
Birst, Bluecat, Cloudera, Deltek, Touring, Mitsubishi Electric, Mulesoft, Telus
Find out what your peers are saying about Zuora, Intuit, Sage and others in Billing Software. Updated: January 2026.
881,757 professionals have used our research since 2012.