Try our new research platform with insights from 80,000+ expert users

IBM Maximo vs Salesforce Quote-to-Cash comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Maximo
Ranking in Billing Software
5th
Average Rating
8.0
Number of Reviews
27
Ranking in other categories
Enterprise Asset Management (EAM) (1st)
Salesforce Quote-to-Cash
Ranking in Billing Software
11th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Billing Software category, the mindshare of IBM Maximo is 2.2%, down from 7.8% compared to the previous year. The mindshare of Salesforce Quote-to-Cash is 2.5%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software Market Share Distribution
ProductMarket Share (%)
IBM Maximo2.2%
Salesforce Quote-to-Cash2.5%
Other95.3%
Billing Software
 

Featured Reviews

reviewer2796087 - PeerSpot reviewer
Développement Fullstack at a computer software company with 1,001-5,000 employees
Asset workflows have become highly customizable and have delivered significant downtime savings
IBM Maximo can be improved by providing developers with more documentation. I think IBM lacks a lot of documentation and hopefully the community who uses IBM Maximo can help if other developers have questions, but we really need official documentation because what is available on the internet is not official and we don't have strong documentation from IBM. I would also note that around usability, we see some lack of real custom needs in the applications of IBM Maximo Mobile. For example, in applications such as inspections, we cannot really sort by specific field and the search or filtering methods are not very clear, making it difficult to easily find what we are looking for.
reviewer1873569 - PeerSpot reviewer
Systems Engineer 2 at a security firm with 10,001+ employees
Solution for quoting customers, but could be faster
We use this solution internally mostly for quoting for customers. There are over 10,000 employees in my organization.  There are other modules that we use to do everything, like SteelBrick, but the UI is clunky. It could be the way the solution was implemented. The solution is a little bit slow…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the ability to create work orders and preventative maintenance."
"There are not many enterprise asset management systems on the market and not many that have the categories that IBM Maximo has."
"The large range of configurability of the product is great, since everyone has a different way of doing things."
"Has a powerful audit combination that helps achieve high accuracy."
"IBM Maximo is a very strong and powerful tool in the market…Scalability-wise, I rate the solution a ten out of ten."
"We can manage, organize, and track incidents, claims, jobs, tasks, preventive and corrective maintenance, locations, and assets."
"The most valuable features of IBM Maximo are the overall power and interface, and there are a lot of different modules that we use that are helpful. Additionally, it's an integrated solution and it has a lot of capabilities."
"The ability to configure and integrate it with other solutions for ERP."
"The stability is pretty solid."
 

Cons

"The latest version is slow due to the power it requires."
"​Maximo is a big system, so the initial setup is complex."
"Although you can create notifications with Maximo, the configuration and options could be improved."
"Areas for improvement include: an enhanced Service Catalog on Mobile; Agent intelligence; better dashboards for KPIs."
"It's quite reliable, but new versions often are not too stable. They bring in enhancements but they break other stuff."
"You can get lost using the application"
"IBM Maximo can improve the financial support and financial application, to make it more similar to an ERP as opposed to an EAM. Overall they can improve the financial processes."
"The mobile solution has a lot of room for improvement, especially in geopositioning capabilities, tracking capabilities, and configuration capabilities, in order to let the tech operate online and offline.​"
"The solution is a little bit slow sometimes."
 

Pricing and Cost Advice

"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
"IBM Maximo offers a licensing application, and you have to comply with the license."
"$USD700 per agent user."
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
"The price of IBM Maximo could reduce, it is expensive."
"I do not know about the price of the solution. However, this has been an expensive project overall."
Information not available
report
Use our free recommendation engine to learn which Billing Software solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
12%
Government
12%
Energy/Utilities Company
7%
Computer Software Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise2
Large Enterprise19
No data available
 

Questions from the Community

What needs improvement with IBM Maximo?
IBM Maximo could be improved if they added a comprehensive finance module, as that would make it a more complete standalone application. Currently, if you need specific finance software, you need t...
What is your primary use case for IBM Maximo?
My main use case for IBM Maximo is managing maintenance. I used it first as an end user, and later joined the implementation team. Now I'm administrating and implementing IBM Maximo. The transition...
What advice do you have for others considering IBM Maximo?
There are many good implemented functions in IBM Maximo, but I see these two functions as the most valuable ones from my point of view. My advice to others considering IBM Maximo is that top manage...
Ask a question
Earn 20 points
 

Also Known As

Maximo
SteelBrick Billing, Salesforce QTC
 

Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
Birst, Bluecat, Cloudera, Deltek, Touring, Mitsubishi Electric, Mulesoft, Telus
Find out what your peers are saying about Zuora, Intuit, NetSuite and others in Billing Software. Updated: January 2026.
881,082 professionals have used our research since 2012.