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IBM Maximo vs Infor CloudSuite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Maximo
Ranking in Enterprise Asset Management (EAM)
1st
Average Rating
8.0
Number of Reviews
27
Ranking in other categories
Billing Software (5th)
Infor CloudSuite
Ranking in Enterprise Asset Management (EAM)
3rd
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
CRM (17th), ERP (14th), Local Government CRM (6th), Product Configuration and Quoting (7th), Warehouse Management (4th), Cloud HCM (7th), Financial Close Software (7th)
 

Mindshare comparison

As of January 2026, in the Enterprise Asset Management (EAM) category, the mindshare of IBM Maximo is 16.0%, down from 27.4% compared to the previous year. The mindshare of Infor CloudSuite is 5.9%, up from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Asset Management (EAM) Market Share Distribution
ProductMarket Share (%)
IBM Maximo16.0%
Infor CloudSuite5.9%
Other78.1%
Enterprise Asset Management (EAM)
 

Featured Reviews

reviewer2796087 - PeerSpot reviewer
Développement Fullstack at a computer software company with 1,001-5,000 employees
Asset workflows have become highly customizable and have delivered significant downtime savings
IBM Maximo can be improved by providing developers with more documentation. I think IBM lacks a lot of documentation and hopefully the community who uses IBM Maximo can help if other developers have questions, but we really need official documentation because what is available on the internet is not official and we don't have strong documentation from IBM. I would also note that around usability, we see some lack of real custom needs in the applications of IBM Maximo Mobile. For example, in applications such as inspections, we cannot really sort by specific field and the search or filtering methods are not very clear, making it difficult to easily find what we are looking for.
AA
Project Manager, Program at SPTLabtech
Integrated planning has improved document automation but reporting and user experience still need work
There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user experience can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable. Another area is user experience; it takes several clicks to get to the information, and the user interface isn't that intuitive. Compared to other solutions, such as top-tier options such as Oracle or SAP, this stands out as an area needing improvement. When it comes to integration, Infor CloudSuite does offer a great deal of flexibility. It comes with APIs, so you can integrate with any third-party systems you may use. On that front, it's sufficient; however, it does require some specialized resources, as it's not a layman's job, and developers need to help with the integration. This is generally the case for any ERP. The user interface could indeed be better, and there is a steep learning curve for users; it takes time for them to get accustomed to Infor CloudSuite's interface and forms. However, once users adapt, it becomes easier and smoother to navigate. There are great features associated with Infor CloudSuite, such as DataViews and Birst as a business intelligence tool, which can be integrated with the basic product. Implementing Birst isn't plug-and-play; it requires a team of technical resources to execute. Additionally, there is a feature that allows integration with Excel, which can be installed by your IT team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Preventive maintenance management."
"The incident management feature is good because it allows you to keep track of and classify issues."
"We are very thankful to have IBM integrated with our own Legacy cloud-based system"
"The most powerful features are the database and integration with CMDB."
"The most valuable feature is asset management maintenance as well as asset management overall."
"They have a real strength of tracking the asset itself along with the condition of the asset, the maintenance of the asset and who has access to the asset, etc."
"Work order management and scalability enables the businesses' needs to be met."
"It is configurable, where you can add extra fields to screens and to the database."
"The product's most valuable feature is production planning. It is one of the core features."
"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"The employee interface, specifically the UI, is one of the most valuable features in Infor CloudSuite, and after implementing it, I have seen numerous improvements in the UI space, including simplified navigation that has become easier with every CU, which is positive."
"It offers a facility to get data quickly."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"What I appreciate most about Infor CloudSuite is the out-of-box standard functionality; it really can function to meet the needs of any company."
"It is a complete wave management system to increase processing efficiency."
 

Cons

"Areas for improvement would be the user interface and support for Arabic. They could also be more customer-oriented."
"Areas for improvement include: an enhanced Service Catalog on Mobile; Agent intelligence; better dashboards for KPIs."
"You can get lost using the application"
"The standard reports that shipped with the package need to be enriched with more advanced reports, especially for the Inventory Management sections."
"Although you can create notifications with Maximo, the configuration and options could be improved."
"Coding can be complex when customization is required."
"I feel that the interface is a little too complicated with a large number of fields to enter."
"This solution could improve by integrating or embedding finances, charts of accounts, and invoicing."
"The price of the solution is not good."
"There are areas where Infor CloudSuite can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long."
"The price of the solution is not good. In Europe, it's difficult to find people who already know Infor, which was a problem during implementation."
"They could include marketing automation for the product."
"It takes time to properly learn what the product can do."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
 

Pricing and Cost Advice

"I do not know about the price of the solution. However, this has been an expensive project overall."
"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
"​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
"The price of IBM Maximo could reduce, it is expensive."
"On a scale from one to ten, where one is low and ten is high, I rate the pricing a nine. The price is very high."
"Where available, concurrent licenses can be more cost efficient and provide more flexibility."
"$USD700 per agent user."
"IBM Maximo offers a licensing application, and you have to comply with the license."
"For on-premise installations, the licensing is yearly."
"I feel it is not very cheap, very economical but also not very expensive."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"The pricing is not built on a standard model."
"The product is expensive. I rate the pricing a five out of ten."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"It is a cost-effective solution."
"The platform's pricing depends on the specific number of users."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Government
12%
Energy/Utilities Company
7%
Computer Software Company
7%
Manufacturing Company
13%
Healthcare Company
9%
University
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise2
Large Enterprise19
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise10
Large Enterprise4
 

Questions from the Community

What needs improvement with IBM Maximo?
IBM Maximo could be improved if they added a comprehensive finance module, as that would make it a more complete standalone application. Currently, if you need specific finance software, you need t...
What is your primary use case for IBM Maximo?
My main use case for IBM Maximo is managing maintenance. I used it first as an end user, and later joined the implementation team. Now I'm administrating and implementing IBM Maximo. The transition...
What advice do you have for others considering IBM Maximo?
There are many good implemented functions in IBM Maximo, but I see these two functions as the most valuable ones from my point of view. My advice to others considering IBM Maximo is that top manage...
What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
 

Also Known As

Maximo
SyteLine
 

Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
PRIDE Industries
Find out what your peers are saying about IBM Maximo vs. Infor CloudSuite and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.