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IBM Maximo vs Infor CloudSuite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Maximo
Ranking in Enterprise Asset Management (EAM)
1st
Average Rating
8.0
Number of Reviews
23
Ranking in other categories
Billing Software (5th)
Infor CloudSuite
Ranking in Enterprise Asset Management (EAM)
3rd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
17
Ranking in other categories
CRM (19th), ERP (13th), Local Government CRM (7th), Product Configuration and Quoting (5th), Warehouse Management (3rd), Cloud HCM (6th), Financial Close Software (3rd)
 

Mindshare comparison

As of August 2025, in the Enterprise Asset Management (EAM) category, the mindshare of IBM Maximo is 24.5%, down from 26.2% compared to the previous year. The mindshare of Infor CloudSuite is 6.6%, up from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Asset Management (EAM)
 

Featured Reviews

Jose Pedro Muñoz - PeerSpot reviewer
A very strong and powerful tool in the market preferred by a variety of industries
I rate the technical support a seven out of ten. Three levels of support in IBM. The first one is a fixed level, while levels two and three are very good. Here, level one is not very good, as it takes time to go from level one to level two and from level two to level three. So, level one is of low capacity.
Dietmar Müller - PeerSpot reviewer
Provides integrated solutions for international business operations
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities. It does not require hardware or extensive IT expertise, which are standard advantages for cloud solutions. Its integration capabilities with Microsoft features are notable. Additionally, it is a highly scalable and stable solution, useful for large enterprises engaged in international business. It is also easy to maintain compared to other ERP solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"​Maximo is very stable. We really do not have problem with stability.​"
"They have a real strength of tracking the asset itself along with the condition of the asset, the maintenance of the asset and who has access to the asset, etc."
"The most valuable feature is asset management maintenance as well as asset management overall."
"Preventive maintenance management."
"Work order management and scalability enables the businesses' needs to be met."
"The Preventive Maintenance feature, especially in its inspection routines and KPI abilities, is valuable."
"The most valuable features are the ability to create work orders and preventative maintenance."
"IBM Maximo is the best software for assets management."
"The customization capabilities of CloudSuite Industrial are also there."
"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."
"The stability of the solution is perfect. I rate it a ten out of ten."
"It is a complete wave management system to increase processing efficiency."
"It is a very scalable solution."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"The product's most valuable feature is production planning. It is one of the core features."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
 

Cons

"This solution could improve by integrating or embedding finances, charts of accounts, and invoicing."
"I feel that the interface is a little too complicated with a large number of fields to enter."
"IBM Maximo can improve the financial support and financial application, to make it more similar to an ERP as opposed to an EAM. Overall they can improve the financial processes."
"IBM is a big company and they have a lot of products. Level One, the first level of tech support, is the one that is used to stop the tsunami. For everyone, it's always work to get past that."
"The standard reports that shipped with the package need to be enriched with more advanced reports, especially for the Inventory Management sections."
"Could use some alignment regarding some standards and the tracking of the IT assets. Even though they have all of the information (i.e. where are the assets, who owns the asset, etc.), they were not mapping it to different cyber standards."
"Vendor management needs enhancement."
"It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning."
"Pricing is always an area where there is room for improvement."
"The disadvantages of Infor CloudSuite are related to Absence Management. There are too many setups for users to establish absence plans, formulas, and calculations."
"The solution's support service could be better."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"The price of the solution is not good."
"In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"It takes time to properly learn what the product can do."
 

Pricing and Cost Advice

"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
"The price of IBM Maximo could reduce, it is expensive."
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"IBM Maximo offers a licensing application, and you have to comply with the license."
"$USD700 per agent user."
"Where available, concurrent licenses can be more cost efficient and provide more flexibility."
"On a scale from one to ten, where one is low and ten is high, I rate the pricing a nine. The price is very high."
"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
"The product is expensive. I rate the pricing a five out of ten."
"I feel it is not very cheap, very economical but also not very expensive."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"The pricing is not built on a standard model."
"The platform's pricing depends on the specific number of users."
"For on-premise installations, the licensing is yearly."
"It is a cost-effective solution."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Government
12%
Energy/Utilities Company
10%
Computer Software Company
8%
Manufacturing Company
12%
Healthcare Company
11%
Computer Software Company
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
 

Also Known As

Maximo
SyteLine
 

Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
PRIDE Industries
Find out what your peers are saying about IBM Maximo vs. Infor CloudSuite and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.