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IBM Maximo vs NetSuite ERP comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Maximo
Ranking in Billing Software
4th
Average Rating
8.0
Number of Reviews
23
Ranking in other categories
Enterprise Asset Management (EAM) (1st)
NetSuite ERP
Ranking in Billing Software
3rd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
35
Ranking in other categories
Activity Based Costing Software (6th), Cloud ERP (2nd)
 

Mindshare comparison

As of July 2025, in the Billing Software category, the mindshare of IBM Maximo is 4.5%, down from 10.0% compared to the previous year. The mindshare of NetSuite ERP is 5.6%, down from 9.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software
 

Featured Reviews

Jose Pedro Muñoz - PeerSpot reviewer
A very strong and powerful tool in the market preferred by a variety of industries
I rate the technical support a seven out of ten. Three levels of support in IBM. The first one is a fixed level, while levels two and three are very good. Here, level one is not very good, as it takes time to go from level one to level two and from level two to level three. So, level one is of low capacity.
Haggit Russo - PeerSpot reviewer
Effective financial management with real-time analytics and a straightforward setup
Reports are good but not perfect. The custom reports could be improved. The initial setup process for reports can be a bit complicated and may require more user-friendly options. My previous company faced difficulty with reporting when it was too complicated to find proper reports. Overall, improving the reporting feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The large range of configurability of the product is great, since everyone has a different way of doing things."
"IBM Maximo is the best software for assets management."
"We were doing all kinds of paperwork for every type of order and to maintain our assets but with the use of the IBM Maximo application, we can automate a lot of the processes."
"Work order management and scalability enables the businesses' needs to be met."
"Has a powerful audit combination that helps achieve high accuracy."
"The incident management feature is good because it allows you to keep track of and classify issues."
"The Preventive Maintenance feature, especially in its inspection routines and KPI abilities, is valuable."
"Reliable, very configurable, and it's all integrated in the same database."
"I like the ease of setup and customization of forms."
"The initial setup is easy."
"We leverage the core platform but are able to add additional functionality for ease of use, tailored processes, and industry related reporting."
"I recommend this product to professional services companies and those with complex international financial requirements. NetSuite ERP has strong capabilities in the finance domain that other ERPs may lack."
"It's integrated into everything well so you can navigate and use it in a very simple way."
"NetSuite is a better value than some competing solutions. The fee structure is simpler, and other ERP solutions don't offer as many options for configuration."
"The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules."
"The most valuable aspect of NetSuite ERP is the multi-subsidiary portion, it is the strongest across all the other ERPs. If you want to do consolidations, it works a lot better than other tools."
 

Cons

"This solution could improve by integrating or embedding finances, charts of accounts, and invoicing."
"Could use some alignment regarding some standards and the tracking of the IT assets. Even though they have all of the information (i.e. where are the assets, who owns the asset, etc.), they were not mapping it to different cyber standards."
"It needs full-service visibility. There are a lot of things that are hard for users to find out. For example, the Service Catalog is not too friendly. You really have to know what you're looking for."
"Coding can be complex when customization is required."
"The standard reports that shipped with the package need to be enriched with more advanced reports, especially for the Inventory Management sections."
"There are always ways to improve and make things better."
"The solution is not stable. We can have one day when it is stable and another day it is not. Sometimes it crashes or becomes very slow, and there are times we are not even able to download all the databases. Without the database, we cannot work on that application. These are the small glitches, and stability issues we are facing."
"Areas for improvement would be the user interface and support for Arabic. They could also be more customer-oriented."
"As with any system offering large volumes of data, there are limitations on processing large volumes of data in custom ways."
"The product should improve its warehouse management solution."
"The manufacturing and planning side could be improved. That part isn't up to date. NetSuite could be easier to integrate in general."
"The solution could be more stable."
"Improvement-wise, it should be more customizable. Currently, you can't enhance the product yourself in terms of development for any applications unless you've got a very strong and big development team. Those are the skills that are in very short supply."
"The solution's initial setup process was complex."
"An area for improvement in NetSuite ERP is its accounting functionality because it has certain limitations. You can't maintain sub-ledgers or post accrued expenses in sub-ledger forms, so you'll need to post in journals. The pricing is another area that can be improved in NetSuite ERP because the pricing was lower when it wasn't part of Oracle, but after Oracle acquired Netsuite and NetSuite ERP was offered as a cloud service, the price went up."
"NetSuite ERP's UI could be improved. There are some features that are very complex that do not have to be. There are some aspects of the solution that could be simplified and this can include the documentation. Since it's a very complex tool, you expect to have great detailed documentation to help you implement it."
 

Pricing and Cost Advice

"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
"The price of IBM Maximo could reduce, it is expensive."
"$USD700 per agent user."
"​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
"On a scale from one to ten, where one is low and ten is high, I rate the pricing a nine. The price is very high."
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"The price of the solution is quite high."
"Regarding costs, it's not just about licensing. Customization recurring costs can become expensive over five to eight years, especially with new releases. However, NetSuite ERP integrates well with third-party applications, so it can still be used for finance while another ERP is used for localized production."
"I would advise that you first meet with and scope out your project with a NetSuite VAR (Value Added Reseller)."
"It is expensive."
"There is an annual license required to use this solution."
"NetSuite ERP has a cost per module you want to use, and then you have the license per user."
"It is completely on a subscription basis. We pay yearly and, and you do not have to do anything on a monthly basis. Prices depend on the organization's scale and all those things, but they are doing a good job with the pricing."
"When people buy ERP, it's a competitive situation and the pricing is paramount."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Government
12%
Energy/Utilities Company
10%
Computer Software Company
9%
Educational Organization
15%
Computer Software Company
13%
Manufacturing Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
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What do you like most about NetSuite ERP?
The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules.
What is your experience regarding pricing and costs for NetSuite ERP?
If you buy it through Europe or North America, it is quite expensive. However, if you can buy it from developing markets according to NetSuite, you can get significant discounts, up to 70%.
What needs improvement with NetSuite ERP?
Reports are good but not perfect. The custom reports could be improved. The initial setup process for reports can be a bit complicated and may require more user-friendly options. My previous compan...
 

Also Known As

Maximo
No data available
 

Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
Find out what your peers are saying about IBM Maximo vs. NetSuite ERP and other solutions. Updated: July 2025.
861,490 professionals have used our research since 2012.