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IBM Maximo vs NetSuite ERP comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Maximo
Ranking in Billing Software
4th
Average Rating
8.0
Number of Reviews
23
Ranking in other categories
Enterprise Asset Management (EAM) (1st)
NetSuite ERP
Ranking in Billing Software
2nd
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
35
Ranking in other categories
Activity Based Costing Software (6th), Cloud ERP (2nd)
 

Mindshare comparison

As of May 2025, in the Billing Software category, the mindshare of IBM Maximo is 6.4%, down from 13.2% compared to the previous year. The mindshare of NetSuite ERP is 6.3%, down from 14.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software
 

Featured Reviews

Jose Pedro Muñoz - PeerSpot reviewer
A very strong and powerful tool in the market preferred by a variety of industries
I rate the technical support a seven out of ten. Three levels of support in IBM. The first one is a fixed level, while levels two and three are very good. Here, level one is not very good, as it takes time to go from level one to level two and from level two to level three. So, level one is of low capacity.
Venkat Sudni - PeerSpot reviewer
It's a user-friendly cloud-based solution that startups and small businesses can afford
Setting up NetSuite ERP is pretty straightforward. It's a plug-and-play solution that comes with the default bundle. We uploaded our GLs and charter accounts and added our company code to the architecture. It can be up and running in under a month. It takes at least five people to deploy NetSuite.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Reliable, very configurable, and it's all integrated in the same database."
"The ability to configure and integrate it with other solutions for ERP."
"The most valuable features of IBM Maximo are the overall power and interface, and there are a lot of different modules that we use that are helpful. Additionally, it's an integrated solution and it has a lot of capabilities."
"We were able to scale perfectly.​"
"The most valuable features are the ability to create work orders and preventative maintenance."
"The most valuable feature is the ability to correct maintenance."
"The Preventive Maintenance feature, especially in its inspection routines and KPI abilities, is valuable."
"The most valuable feature is asset management maintenance as well as asset management overall."
"The most valuable feature is that it works according to how the Internet works."
"We can install the bundles based on our needs."
"NetSuite is a better value than some competing solutions. The fee structure is simpler, and other ERP solutions don't offer as many options for configuration."
"The features that have been most effective in improving the financial management perspective include the budgeting, revenue recognition, and accounting perspectives."
"We leverage the core platform but are able to add additional functionality for ease of use, tailored processes, and industry related reporting."
"I have found there to be many features, such as manufacturing, accounting, financials, inventory, and purchasing."
"It's integrated into everything well so you can navigate and use it in a very simple way."
"We use it for the projects we do in the telecom industry."
 

Cons

"It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning."
"On a scale of one to ten, where ten is easy and one is difficult, I rate the setup process a two since it is very complicated."
"The standard reports that shipped with the package need to be enriched with more advanced reports, especially for the Inventory Management sections."
"The initial setup was complex, because it is a complex product."
"It needs full-service visibility. There are a lot of things that are hard for users to find out. For example, the Service Catalog is not too friendly. You really have to know what you're looking for."
"It's not user-friendly. It could use shortcuts for frequently requested services."
"Initial setup is a longer process because Maximo is bigger and has more processes."
"The solution is not stable. We can have one day when it is stable and another day it is not. Sometimes it crashes or becomes very slow, and there are times we are not even able to download all the databases. Without the database, we cannot work on that application. These are the small glitches, and stability issues we are facing."
"As with any system offering large volumes of data, there are limitations on processing large volumes of data in custom ways."
"If they could provide more integration options to connect with different products, that would be ideal."
"The pricing is high."
"The product should improve its warehouse management solution."
"The custom reports could be improved."
"NetSuite is good for data management, but it's missing payroll features."
"The manufacturing and planning side could be improved. That part isn't up to date. NetSuite could be easier to integrate in general."
"Some of the features around the payroll and payroll taxes and management of that are lacking. We had to outsource some of that because we found that the functionality isn't there."
 

Pricing and Cost Advice

"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
"$USD700 per agent user."
"The price of IBM Maximo could reduce, it is expensive."
"IBM Maximo offers a licensing application, and you have to comply with the license."
"I do not know about the price of the solution. However, this has been an expensive project overall."
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
"​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
"Regarding costs, it's not just about licensing. Customization recurring costs can become expensive over five to eight years, especially with new releases. However, NetSuite ERP integrates well with third-party applications, so it can still be used for finance while another ERP is used for localized production."
"NetSuite ERP has a cost per module you want to use, and then you have the license per user."
"There is an annual license required to use this solution."
"It's very competitively priced due to it being a subscription model. So, clients are quite happy with the pricing. I would rate it an eight out of ten in terms of pricing."
"It is completely on a subscription basis. We pay yearly and, and you do not have to do anything on a monthly basis. Prices depend on the organization's scale and all those things, but they are doing a good job with the pricing."
"When people buy ERP, it's a competitive situation and the pricing is paramount."
"The price is less than the cost of daily hours."
"The price of the solution is quite high."
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Top Industries

By visitors reading reviews
Educational Organization
25%
Manufacturing Company
9%
Energy/Utilities Company
9%
Government
9%
Educational Organization
39%
Computer Software Company
10%
Manufacturing Company
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world.
What needs improvement with IBM Maximo?
Though I liked it a lot, I think it was lagging a lot. It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning. The aforementioned...
What is your primary use case for IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world. With IBM Maximo,...
What do you like most about NetSuite ERP?
The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules.
What is your experience regarding pricing and costs for NetSuite ERP?
If you buy it through Europe or North America, it is quite expensive. However, if you can buy it from developing markets according to NetSuite, you can get significant discounts, up to 70%.
What needs improvement with NetSuite ERP?
Reports are good but not perfect. The custom reports could be improved. The initial setup process for reports can be a bit complicated and may require more user-friendly options. My previous compan...
 

Also Known As

Maximo
No data available
 

Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
Find out what your peers are saying about IBM Maximo vs. NetSuite ERP and other solutions. Updated: May 2025.
852,098 professionals have used our research since 2012.