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NetSuite ERP pros and cons

Vendor: NetSuite
3.9 out of 5
Badge Leader

Pros & Cons summary

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Prominent pros & cons

PROS

NetSuite ERP is highly configurable, allowing businesses to add functionality tailored to their processes and industry-specific reporting.
It offers robust project management features and automated milestone billings, ideal for inventory and financial management.
NetSuite ERP's multi-subsidiary feature excels in consolidations, making it effective across various ERPs.
Being a cloud product, NetSuite ERP offers seamless production and test environment switching with easy setup and customization.
NetSuite ERP dramatically improves financial management with budgeting, revenue recognition, and accounting enhancements.

CONS

NetSuite ERP has limitations on processing large volumes of data in custom ways.
Improvements are needed in payroll features, including payroll taxes and management.
Finding experienced consultants for NetSuite ERP implementation is challenging.
NetSuite ERP should offer better customization options for enhanced flexibility and efficiency.
NetSuite ERP's pricing has increased since it became part of Oracle.
 

NetSuite ERP Pros review quotes

it_user616038 - PeerSpot reviewer
Chief Operating Officer at a tech services company with 1-10 employees
Feb 26, 2017
Technical support is excellent.
it_user617409 - PeerSpot reviewer
Functional Consultant at a tech services company with 10,001+ employees
Feb 28, 2017
In summary, NetSuite is the future and can help small/medium-sized companies to grow in automation.
it_user617421 - PeerSpot reviewer
Software Engineer at a tech services company with 501-1,000 employees
Feb 28, 2017
It is a cloud-based ERP tool with minimal downtime and it can be accessed from anywhere in the world.
Learn what your peers think about NetSuite ERP. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user617424 - PeerSpot reviewer
Consultant / Cloud CRM and ERP solution provider at a tech services company with 51-200 employees
Feb 28, 2017
You should go for it. You won't regret it! This is the best solution.
it_user621840 - PeerSpot reviewer
Business Analyst at a tech services company with 51-200 employees
Mar 7, 2017
The system notes give me information of who changed what.
it_user631620 - PeerSpot reviewer
NetSuite Consultant at a tech services company with 501-1,000 employees
Mar 21, 2017
A single suite of applications (like NetSuite) is a far better solution than running multiple systems.
SA
Netsuite Specialist at a recreational facilities/services company with 5,001-10,000 employees
Apr 6, 2017
I really like the CRM module of NetSuite that gives a 360-degree customer view.
JB
NetSuite SuiteScript Developer/Boomi AtomSphere Developer at a tech vendor
Dec 10, 2017
We leverage the core platform but are able to add additional functionality for ease of use, tailored processes, and industry related reporting.
DB
Managing Consultant at Business and Technology Consulting, LLC
Jul 16, 2020
I would say that the solution is highly configurable.
RW
President & Chief Solution Officer at CREIS
Nov 20, 2020
The user interface is very good.
 

NetSuite ERP Cons review quotes

it_user616038 - PeerSpot reviewer
Chief Operating Officer at a tech services company with 1-10 employees
Feb 26, 2017
The CRM module just does the basics.
it_user617409 - PeerSpot reviewer
Functional Consultant at a tech services company with 10,001+ employees
Feb 28, 2017
NetSuite is still made for small/medium enterprises and needs to focus on bigger organizations, i.e., the Enterprise Edition.
it_user617421 - PeerSpot reviewer
Software Engineer at a tech services company with 501-1,000 employees
Feb 28, 2017
The NetSuite fixed asset module needs to be worked on.
Learn what your peers think about NetSuite ERP. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user617424 - PeerSpot reviewer
Consultant / Cloud CRM and ERP solution provider at a tech services company with 51-200 employees
Feb 28, 2017
The manufacturing aspect needs to improve.
it_user621840 - PeerSpot reviewer
Business Analyst at a tech services company with 51-200 employees
Mar 7, 2017
The user interface could be improved. The latest technology can be used to improve the list view of records and load pages faster on a browser.
it_user631620 - PeerSpot reviewer
NetSuite Consultant at a tech services company with 501-1,000 employees
Mar 21, 2017
There are still some bugs in some of the modules. Sometimes the system shows unexpected behavior.
SA
Netsuite Specialist at a recreational facilities/services company with 5,001-10,000 employees
Apr 6, 2017
I would like to see improvement around the Revenue Recognition module. Right now, several templates are there, but they are either too complicated, or they are difficult to configure, from a company finance perspective.
JB
NetSuite SuiteScript Developer/Boomi AtomSphere Developer at a tech vendor
Dec 10, 2017
As with any system offering large volumes of data, there are limitations on processing large volumes of data in custom ways.
DB
Managing Consultant at Business and Technology Consulting, LLC
Jul 16, 2020
In terms of the main improvement to NetSuite is the talent itself. It's grown so fast and there are about 25,000 companies running on it, and it's a relatively newer system compared to other competitors. It's growing so fast that the talent base in the partner organization (there's about 200 of them), is pretty thin.
RW
President & Chief Solution Officer at CREIS
Nov 20, 2020
Some of the features around the payroll and payroll taxes and management of that are lacking. We had to outsource some of that because we found that the functionality isn't there.