Try our new research platform with insights from 80,000+ expert users

Microsoft Dynamics AX vs NetSuite ERP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Microsoft Dynamics AX boosts productivity and efficiency, offering customizable solutions with significant ROI, despite challenges in precise measurement.
Sentiment score
5.4
NetSuite ERP outperforms QuickBooks with enhanced currency handling, scalability, and quick ROI through improved management, support, and cost reduction.
My current organization finds NetSuite ERP really helpful for cost reduction and return on investment in the long run.
Software Developer at Techasoft Pvt Ltd.
 

Customer Service

Sentiment score
4.1
Microsoft Dynamics AX support is praised for availability but criticized for costly, slow handling of complex issues and customizations.
Sentiment score
4.6
NetSuite ERP support is mixed; praised for responsiveness yet criticized for slow responses and inexperienced staff, with service quality tier-dependent.
Microsoft has really good documentation, and they are known for that.
Senior System Analyst at a computer software company with 1,001-5,000 employees
I cannot get any contact directly with Oracle, as they redirect you to a partner.
Principle Consultant at iOCO
For the support of NetSuite ERP, I find that you have to buy it to get fast responses.
Software Developer at Techasoft Pvt Ltd.
 

Scalability Issues

Sentiment score
7.1
Microsoft Dynamics AX offers scalability, especially in the cloud, but older versions struggle with complex setups for larger clients.
Sentiment score
7.5
NetSuite ERP is highly scalable, effectively managing growth and complexity with adaptable modules and cloud-based flexibility.
There are these things called AOS nodes where if you have more users and performance decreases, you can add more servers to the cluster.
Senior System Analyst at a computer software company with 1,001-5,000 employees
It struggles with scalability when you need to manage financial reporting or setup for multiple companies.
Business Analyst at Kpmhealth.com
Microsoft Dynamics AX already has multiple functions for sales, inventory, HR, finance, and supply chain.
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
For golden partners, NetSuite ERP provides more options and enhanced reliability for scalability.
Sr Analyst at Freelance
 

Stability Issues

Sentiment score
7.1
Microsoft Dynamics AX is generally stable, though stability varies with infrastructure and updates, with mixed user ratings.
Sentiment score
7.3
NetSuite ERP is highly reliable with 99.9% uptime, seamless upgrades, minimal bugs, but occasionally affected by server issues.
I have not had any major issues with stability.
Senior System Analyst at a computer software company with 1,001-5,000 employees
If you do the maintenance and have your own people, it could be stable, but it means a lot of work.
Head of Controlling and IT at Melinda
Sometimes I wait thirty, forty, or fifty seconds for a screen to refresh.
Principle Consultant at iOCO
For any issues, Workato contacts NetSuite ERP directly to resolve tickets or problems.
Sr Analyst at Freelance
 

Room For Improvement

Microsoft Dynamics AX requires greater efficiency, improved user interface, better integration, and more flexible, scalable, and localized features.
NetSuite ERP faces user interface and customization challenges, lacking features and support, with a complex setup and high pricing.
It is no longer supported from a security perspective, so it is not getting updated.
Senior System Analyst at a computer software company with 1,001-5,000 employees
Microsoft Dynamics AX lacks the concept of month-end closing, which is essential for tight control over financial periods.
Business Analyst at Kpmhealth.com
Most companies working with AX currently transforming to D365, upgrading their ERP systems, which are more enhanced and have additional features such as dashboards.
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
The addition of AI features in NetSuite ERP would enable automatic triggering, approval processes, and event streams to IT teams or cross-functional teams.
Sr Analyst at Freelance
My sales and warehouse managers don't find the demand planning feature effective.
Software Developer at Techasoft Pvt Ltd.
The way that lists refresh and the way the drop-downs work are not very intuitive.
Principle Consultant at iOCO
 

Setup Cost

Microsoft Dynamics AX has high initial costs, with variable regional pricing, but cloud options may offer savings.
NetSuite ERP pricing is usage-based, varies by users/modules, and can start around $50,000 with potential discounts.
Acquiring a developer license for customization is expensive, costing over one hundred thousand Hong Kong dollars.
Business Analyst at Kpmhealth.com
My IT managers say that some of their features are quite expensive.
Software Developer at Techasoft Pvt Ltd.
 

Valuable Features

Microsoft Dynamics AX offers comprehensive ERP solutions with strong security, seamless integration, and efficient support for finance, supply chain, and sales.
NetSuite ERP offers robust features like customizable dashboards, real-time reporting, and automation, enhancing efficiency and decision-making.
There are many levels of security and permissions for each user to monitor and access specific data relative to their functions.
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
I have not had any major issue with stability.
Senior System Analyst at a computer software company with 1,001-5,000 employees
The most valuable feature of Microsoft Dynamics AX is its full integration with Excel, allowing for cut and paste functionality between Excel and the system.
Business Analyst at Kpmhealth.com
The interface is easily understandable even for a common user, unlike the NetSuite ERP direct website which requires more technical knowledge.
Sr Analyst at Freelance
NetSuite ERP's inventory management feature has helped optimize stock levels and customer satisfaction because the inventory management module is decent.
Software Developer at Techasoft Pvt Ltd.
The most valuable feature I find in NetSuite ERP is that it functions as an accounting package for our accounting needs.
Principle Consultant at iOCO
 

Categories and Ranking

Microsoft Dynamics AX
Ranking in Activity Based Costing Software
3rd
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
58
Ranking in other categories
ERP (5th)
NetSuite ERP
Ranking in Activity Based Costing Software
6th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
38
Ranking in other categories
Billing Software (3rd), Cloud ERP (3rd)
 

Mindshare comparison

As of January 2026, in the Activity Based Costing Software category, the mindshare of Microsoft Dynamics AX is 11.9%, down from 17.5% compared to the previous year. The mindshare of NetSuite ERP is 7.4%, down from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Activity Based Costing Software Market Share Distribution
ProductMarket Share (%)
Microsoft Dynamics AX11.9%
NetSuite ERP7.4%
Other80.7%
Activity Based Costing Software
 

Featured Reviews

reviewer2765214 - PeerSpot reviewer
Senior Sales Support Supervisor at a manufacturing company with 501-1,000 employees
Has required ongoing support and modernization but effectively manages core operations and complex workflows
Microsoft Dynamics AX is a very strong ERP system, applicable for customizations to help companies and organizations streamline their processes. The specific feature I find most valuable about Microsoft Dynamics AX is the applicable permissions. There are many levels of security and permissions for each user to monitor and access specific data relative to their functions. Additionally, the linkage and transition between exploring and moving from window to window, from function to function is valuable. The impact of Microsoft Dynamics AX on managing financial processes is significant. It's a very important element for financial departments as it represents all transactions, references, and records. The adjustments and availability to create more than one virtual company allow large companies, which combined represent one group of companies, to connect and streamline their financials and operations.
SM
Sr Analyst at Freelance
Integration tools streamline financial operations and enhance data management
The most beneficial feature in Workato is its accessibility. The interface is easily understandable even for a common user, unlike the NetSuite ERP direct website which requires more technical knowledge. In Workato, NetSuite ERP provides options for new employee records, invoice reports, and batch files processing. The batch processing capability allows handling up to 10,000 records simultaneously, which reduces tasks and processing time significantly. Regarding scalability, NetSuite ERP offers excellent options and reduces manual interventions through automation. In the past three months, I have observed improvements in their options and data storage capabilities, showing enhanced scalability compared to previous versions.
report
Use our free recommendation engine to learn which Activity Based Costing Software solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
11%
Comms Service Provider
7%
Retailer
7%
Computer Software Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise13
Large Enterprise17
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise7
Large Enterprise5
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
I don't know if Microsoft Dynamics AX is still receiving official technical support from Microsoft. I can see most companies working with AX currently transforming to D365, upgrading their ERP syst...
What is your primary use case for Microsoft Dynamics AX?
I'm using Microsoft Dynamics AX to process and monitor the sales process from end-to-end, starting from placing orders. First, the order entry and placing the sales order, creating purchase requisi...
What do you like most about NetSuite ERP?
The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules.
What is your experience regarding pricing and costs for NetSuite ERP?
The initial cost for NetSuite ERP depends on the business size. My IT managers say that some of their features are quite expensive.
What needs improvement with NetSuite ERP?
Regarding room for improvement, I would single out the user interface. The company needs to spend fifty percent of research and development on improving the user interface. The user interface is qu...
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
No data available
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
Find out what your peers are saying about Microsoft Dynamics AX vs. NetSuite ERP and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.