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NetSuite ERP vs SAP S/4HANA Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetSuite ERP
Ranking in Cloud ERP
2nd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
35
Ranking in other categories
Activity Based Costing Software (6th), Billing Software (3rd)
SAP S/4HANA Cloud
Ranking in Cloud ERP
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
55
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Cloud ERP category, the mindshare of NetSuite ERP is 17.9%, down from 34.9% compared to the previous year. The mindshare of SAP S/4HANA Cloud is 16.9%, up from 12.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud ERP
 

Featured Reviews

Haggit Russo - PeerSpot reviewer
Effective financial management with real-time analytics and a straightforward setup
Reports are good but not perfect. The custom reports could be improved. The initial setup process for reports can be a bit complicated and may require more user-friendly options. My previous company faced difficulty with reporting when it was too complicated to find proper reports. Overall, improving the reporting feature would be beneficial.
Ramesh Pampana - PeerSpot reviewer
Extensive real-time analytics and superior support enhance decision making but continued product evolution impacts existing investments
Improvement is needed, and they need to slow down. When I say slow down, they need to do more validation. Things are going rapidly and changing fast. For example, they moved from SAP SRM product to SAP CLM. They bought IBM CLM and marketed it as SAP CLM. Shortly after, they bought SAP Ariba and discontinued the SAP CLM product. Now they state that SAP SRM is outdated and has reached sunset. The challenge is that if a customer has already deployed the entire solution on-premises, it becomes difficult to immediately convert to the new product and manage new license costs. From a consulting perspective, it appears that SAP's biggest competitor is itself, as they sometimes discontinue their own products to promote new ones.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use it for the projects we do in the telecom industry."
"NetSuite is a better value than some competing solutions. The fee structure is simpler, and other ERP solutions don't offer as many options for configuration."
"The most valuable feature is that it works according to how the Internet works."
"It is a very solid product for finance and procure-to-pay processes."
"The initial setup is easy."
"I have found there to be many features, such as manufacturing, accounting, financials, inventory, and purchasing."
"The most valuable aspect of NetSuite ERP is the multi-subsidiary portion, it is the strongest across all the other ERPs. If you want to do consolidations, it works a lot better than other tools."
"Every year, they release a new version."
"It was easy to implement."
"The integration is very stable."
"I like the SAP offerings and the standard best practices included in the SAP S/4HANA Cloud version."
"The solution is versatile with various integrated tools such as connecting with finance modules, controlling parameters, and creating universal journals."
"The most valuable features of SAP S/4HANA Cloud are the ease of use from the cloud, CapEx analysis report, and everything being connected together well."
"Since SAP S/4HANA Cloud is a SaaS application, it is already providing a lot of standard out-of-the-box features."
"The integration between SAP EWM and S4HANA Cloud is seamless."
"S4HANA Cloud is reliable and accurate. Our existing team also has expertise in SAP, so it was simple to migrate to the cloud solution. S4HANA Cloud has advantages because we don't need to maintain the infrastructure, and there aren't any huge upfront costs."
 

Cons

"The pricing is high."
"The solution could be more stable."
"The custom reports could be improved."
"It would be great if they offered localization for Central America."
"Improvement-wise, it should be more customizable. Currently, you can't enhance the product yourself in terms of development for any applications unless you've got a very strong and big development team. Those are the skills that are in very short supply."
"I would like to see improved customization options in NetSuite ERP, possibly through generative modules, to enhance flexibility and efficiency."
"If they could provide more integration options to connect with different products, that would be ideal."
"There is a lot of room for improvement. Multiple manufacturing features need to be updated on NetSuite. More functionalities need to be added. I think there are a lot of functionalities coming out for warehouse management systems and manufacturing automation via advanced manufacturing functionalities. I think they need to improve a little more on those aspects and make it easier on the scheduling aspect."
"SAP promotes the cloud, but customers are worried about the security of their data. SAP suggests they have SAP S4HANA with RISE, which is a private cloud environment, but it is difficult to sell many of the customers on the cloud concept because of the privacy issues."
"The product can be improved by including a module for after-sales service modules."
"The implementation time for S/4HANA Cloud could be reduced."
"The proposition by SAP does not match the value realization."
"The only thing that could be improved would be the complexity of the initial setup."
"Public cloud is single-tenant so there are limitations on what can be customized."
"Difficult to install and difficult to test. Testing needs to be improved. Scalability of this solution also needs improvement."
"Customer service and support's response time is really long."
 

Pricing and Cost Advice

"The price of the solution is quite high."
"It is expensive."
"There is an annual license required to use this solution."
"When people buy ERP, it's a competitive situation and the pricing is paramount."
"The price is less than the cost of daily hours."
"It's very competitively priced due to it being a subscription model. So, clients are quite happy with the pricing. I would rate it an eight out of ten in terms of pricing."
"Regarding costs, it's not just about licensing. Customization recurring costs can become expensive over five to eight years, especially with new releases. However, NetSuite ERP integrates well with third-party applications, so it can still be used for finance while another ERP is used for localized production."
"It is completely on a subscription basis. We pay yearly and, and you do not have to do anything on a monthly basis. Prices depend on the organization's scale and all those things, but they are doing a good job with the pricing."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a seven out of ten."
"Pricing wise, SAP S4HANA Cloud is very expensive. The licensing cost can be 100,000 euros per year, depending on the number of users in your company."
"Its pricing is way over any of the other ERPs. I'd rate it one out of ten in terms of pricing."
"The pricing is competitive with other products at that level in that category."
"It's very expensive."
"The price of SAP S/4HANA Cloud is expensive. However, the benefits are good. We did not purchase any upgrades."
"The solution is affordable."
"I don't remember the specifics about the licensing, but it's scaled and modular. You pay for what you use. It's not a one-size-fits-all license. You have a license for every single module. It's similar to Oracle."
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Top Industries

By visitors reading reviews
Educational Organization
20%
Computer Software Company
13%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
16%
Manufacturing Company
12%
Financial Services Firm
6%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NetSuite ERP?
The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules.
What is your experience regarding pricing and costs for NetSuite ERP?
If you buy it through Europe or North America, it is quite expensive. However, if you can buy it from developing markets according to NetSuite, you can get significant discounts, up to 70%.
What needs improvement with NetSuite ERP?
Reports are good but not perfect. The custom reports could be improved. The initial setup process for reports can be a bit complicated and may require more user-friendly options. My previous compan...
What do you like most about SAP S/4HANA Cloud?
The manufacturing area is a good feature.
What is your experience regarding pricing and costs for SAP S/4HANA Cloud?
SAP S/4HANA Cloud is very expensive, both to purchase and maintain. It's important to evaluate the costs of recruiting and maintaining trained personnel as it's not just a one-time payment yet requ...
What needs improvement with SAP S/4HANA Cloud?
While SAP S/4HANA Cloud offers numerous functional benefits and powerful integration capabilities, there remain certain usability and operational challenges—particularly within the Fiori applicatio...
 

Also Known As

No data available
SAP S4HANA Cloud
 

Overview

 

Sample Customers

2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
La Trobe University, Carrefour Comércio e Indústria Ltda, Delaware Consulting and Corning Inc.
Find out what your peers are saying about NetSuite ERP vs. SAP S/4HANA Cloud and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.