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Oracle E-Business Suite vs SAP S/4HANA Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Oracle E-Business Suite enhances efficiency, reduces costs, and boosts productivity, providing ROI within two years and a competitive edge.
Sentiment score
1.9
SAP S/4HANA Cloud offers significant operational benefits and cost efficiencies, with varied return timelines affected by project characteristics.
I have definitely seen ROI from Oracle E-Business Suite in terms of cost savings and time savings.
Head Of Information Technology at SAISOFT
The transcript suggests SAP S4HANA Cloud may offer cost and time savings.
Ho Finance Methods and Tools at Airbus Atlantic
 

Customer Service

Sentiment score
4.5
Oracle E-Business Suite support is reliable but varies; quality depends on analyst expertise and region, excelling in Europe and US.
Sentiment score
6.5
SAP S/4HANA Cloud support receives mixed reviews due to varying response times, consultation quality, and dependency on premium packages.
Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional.
Executive Director, Decision Support at Community Health Network
I have communicated with the technical support of Oracle E-Business Suite through our local vendor who connects with us weekly to diagnose our ERP system and provide us with quick solutions for stability management.
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
I have delivered technical support numerous times for clients, including those in the banking sector, focusing on Oracle Application Framework.
Technical Consultant at AAK
My experience shows that it often requires another level or two to reach someone who can effectively address the problems.
Managing Director at Global Information Technology Corporation
If tickets are raised to the wrong team, it takes considerable time to be routed to the appropriate team.
DGM (IT) at IndianOil Adani Ventures Limited
SAP is continuously improving the functionalities towards the current versions.
SAP Project Manager at Doha Petroleum Construction Co. Ltd. (DOPET)
 

Scalability Issues

Sentiment score
7.5
Oracle E-Business Suite is praised for scalability, customization, and integration, successfully supporting diverse industries and organizational growth.
Sentiment score
6.7
SAP S/4HANA Cloud is highly scalable, supporting growth and innovation with modular architecture, though budget affects scalability.
I find Oracle to be much better than other ERPs like SAP or IFS, being easier and more comfortable for everyone.
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
For scalability, I also rate Oracle E-Business Suite as a ten.
Technical Consultant at AAK
I would say it's fairly easy to scale.
Executive Director, Decision Support at Community Health Network
We are evaluating how scalable SAP S_4HANA Cloud has been; moving to the latest version poses not much of a challenge compared to on-prem upgrades, as SAP handles the technical areas.
SAP Project Manager at Doha Petroleum Construction Co. Ltd. (DOPET)
The only thing is that you have to have money to scale those things because it is very costly.
Sap Specialist at Victoria's Secret
 

Stability Issues

Sentiment score
7.4
Oracle E-Business Suite is stable and reliable, achieving high ratings when supported by quality infrastructure and timely maintenance.
Sentiment score
7.2
SAP S/4HANA Cloud is praised for stability and performance, with minimal downtime and high ratings despite occasional infrastructure issues.
The system is very stable.
Executive Director, Decision Support at Community Health Network
I assess that Oracle E-Business Suite is stable and reliable, as our full server is in our control, making it totally secure for our organization because it is not cloud-based.
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
Oracle E-Business Suite is stable and reliable, with a very low chance of data loss.
Technical Consultant at AAK
Usually SAP S/4HANA Cloud is really stable.
Partner at Deloitte
SAP S_4HANA Cloud is very stable, especially for bigger corporates that are geographically spread out.
Chief Operating Officer at Digital365
It is very flexible and can cater to every industry.
DGM (IT) at IndianOil Adani Ventures Limited
 

Room For Improvement

Users seek a more flexible, user-friendly Oracle E-Business Suite with improved integration, reporting, support, and mobile compatibility.
SAP S/4HANA Cloud users seek better costs, UX, integration, support, and customization for improved flexibility and performance.
I should be able to customize the screen or application without needing technical support.
Data Engineer at Systems Limited
We are moving to the cloud and are looking at the cloud version of it for the cost of ownership and a more modernized integrated platform.
Executive Director, Decision Support at Community Health Network
While Oracle has introduced the command center and ECC dashboard, the ECC still has very limited features and functionality.
Oracle Practice Lead GGC Countries at Jaffer Business Systems
The challenge is that if a customer has already deployed the entire solution on-premises, it becomes difficult to immediately convert to the new product and manage new license costs.
Manager, SAP Practice at a computer software company with 1,001-5,000 employees
This reliance on ETL experts or data engineers is necessary to ensure clean quality data, which is critical for the effective operation of the SAP S_4HANA system.
Managing Director at Global Information Technology Corporation
It should have features or facilities so customers can get audit-related queries resolved independently without requiring ticket-based service.
DGM (IT) at IndianOil Adani Ventures Limited
 

Setup Cost

Oracle E-Business Suite is costly for small businesses, with complex licensing, and users seek more affordable alternatives.
SAP S/4HANA Cloud offers higher-end pricing, suitable for large enterprises, but may be expensive for smaller businesses.
For small businesses or those generating low revenue, it is often expensive.
Technical Consultant at AAK
Oracle pricing is comparatively high to other vendors.
Data Engineer at Systems Limited
Each license costs a significant amount.
Head Of Information Technology at SAISOFT
 

Valuable Features

Oracle E-Business Suite offers flexible, integrated solutions with advanced features, enhancing efficiency and decision-making across various industries.
SAP S/4HANA Cloud offers seamless integration, real-time analytics, and scalability, enhancing efficiency with advanced analytics and intuitive UX design.
Oracle E-Business Suite provides standard APIs for integrating with custom applications.
Data Engineer at Systems Limited
As a core user of both Oracle and IFS ERP, I can visit all the modules at the same time. This helps me synchronize all the data across all modules, enabling me to show management how the organization works, how each module functions, and how people can get the information they need from the right sources.
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
Oracle E-Business Suite is keeping up with the market and now introducing AI database capabilities.
Technical Consultant at AAK
Some of the most important features include data analytics and real-time data analysis capabilities.
Ho Finance Methods and Tools at Airbus Atlantic
The integration between SAP EWM and S4HANA Cloud is seamless.
SAP Business Analyst at Jante
SAP S/4HANA Cloud provides integration, controls, efficiency, visibility into business operations, and collaboration, especially for geographically spread operations.
Chief Operating Officer at Digital365
 

Categories and Ranking

Oracle E-Business Suite
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
157
Ranking in other categories
Field Service Management (1st), ERP (3rd), Activity Based Costing Software (1st), Benefits Administration (5th), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (2nd)
SAP S/4HANA Cloud
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
58
Ranking in other categories
Cloud ERP (2nd)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Oracle E-Business Suite is designed for ERP and holds a mindshare of 3.9%, down 5.2% compared to last year.
SAP S/4HANA Cloud, on the other hand, focuses on Cloud ERP, holds 10.1% mindshare, down 17.5% since last year.
ERP Mindshare Distribution
ProductMindshare (%)
Oracle E-Business Suite3.9%
SAP ERP8.6%
SAP S/4HANA5.8%
Other81.7%
ERP
Cloud ERP Mindshare Distribution
ProductMindshare (%)
SAP S/4HANA Cloud10.1%
Oracle Fusion Cloud ERP18.7%
NetSuite ERP18.5%
Other52.7%
Cloud ERP
 

Featured Reviews

Md. Mazharul Islam - PeerSpot reviewer
Incharge Corporate Accounts & ERP System at General Pharmaceuticals Limited.
Has connected financial data across departments and improved future cash flow planning
I would like to improve the integration with other solutions, as I need everything integrated, like the HR module, purchase module, SCM, production, and engineering. Each and every module should be connected to the finance module, and I think Oracle provides the right solution. Also, SAP, IFS, or Microsoft Dynamics 365 offer some solutions, but I am not as happy with them as I am with Oracle. I believe that Oracle E-Business Suite could improve by transitioning from Java-based scripts in our system to a web-based environment. While Oracle already has JD Edwards available in web-based format, I think it needs to be smoother for optimization and presentation in the future. In comparison, IFS is fully web-based, and all applications are sufficiently good and user-friendly. We are developing and trying to improve to a web-based setup, but it is currently too costly.
PK
Partner at Deloitte
Financial processes have become automated and integrated reporting delivers faster insights
A lot of my clients are complaining about the SAP license policy. I think that is quite intransparent and obviously quite expensive. I think that is a usual complaint. And also the flexibility to shift between different products and getting some kind of credits. People perceive that as intransparent and also not really flexible. This is what I would say. And obviously, as the product is quite complex, it's not intuitive. But this is basically the business processes. I would say the business processes themselves are complex, so I think this is not a problem of the system, it's rather a problem of the business processes that are trying to be reflected in the system. It's not a disadvantage but just a perception clients often quote. Everybody can improve. I think it depends on what kind of support package you have agreed with SAP. It depends, do you have premium service, do you have the basic support? Obviously, the basic support is lacking, but the SAP premium engagement, if you have chosen that one, then that's adequate. It's not, I would say it's not a great experience, but it's a good support. If you pay for it, you get what you need.
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Top Industries

By visitors reading reviews
Construction Company
11%
Manufacturing Company
9%
Financial Services Firm
8%
Computer Software Company
6%
Financial Services Firm
18%
Construction Company
9%
Manufacturing Company
9%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise33
Large Enterprise114
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise30
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle E-Business Suite?
The pricing for Oracle E-Business Suite is varying high, depending on the country. For small businesses or those generating low revenue, it is often expensive. However, for governments or multinati...
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite has already provided many solutions and continues to do so for implementers and consultancy firms. They offer many benefits through easy steps, support forums, and communiti...
What is your primary use case for Oracle E-Business Suite?
I am working on an ERP solution that Oracle provides, which is Oracle E-Business Suite. Oracle E-Business Suite contains many modules that cover tax, finance, HR, projects, and many solutions they ...
What is your experience regarding pricing and costs for SAP S/4HANA Cloud?
SAP S/4HANA Cloud is very expensive, both to purchase and maintain. It's important to evaluate the costs of recruiting and maintaining trained personnel as it's not just a one-time payment yet requ...
What needs improvement with SAP S/4HANA Cloud?
I do not have the details with me at this moment as it is very difficult to share. However, there are a lot of SAP forums where we have participated and provided inputs, especially in the retail se...
What is your primary use case for SAP S/4HANA Cloud?
We are using SAP S_4HANA Cloud for a company that specializes in retail and fashion products. Because the company I am referring to is one of the top brands of retail and beauty products, SAP S_4HA...
 

Also Known As

Oracle EBS, OEBS
SAP S4HANA Cloud
 

Overview

 

Sample Customers

Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
La Trobe University, Carrefour Comércio e Indústria Ltda, Delaware Consulting and Corning Inc.
Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP. Updated: June 2026.
900,838 professionals have used our research since 2012.