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IBM Safer Payments vs IBM Trusteer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Safer Payments
Ranking in Fraud Detection and Prevention
4th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
IBM Trusteer
Ranking in Fraud Detection and Prevention
11th
Average Rating
9.0
Reviews Sentiment
3.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Fraud Detection and Prevention category, the mindshare of IBM Safer Payments is 3.2%, down from 5.3% compared to the previous year. The mindshare of IBM Trusteer is 2.8%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Fraud Detection and Prevention
 

Featured Reviews

Yurii Fedets - PeerSpot reviewer
Helps determine whether a transaction is correct or fraudulent
It's a very fast solution. It can make decisions in 10, 20 or 30 milliseconds. Another feature is that it's a white-box solution. Our clients can see the system's operation, including the rules influencing each decision. Additionally, it's an omnichannel solution capable of utilizing information from various digital channels such as card processing, mobile banking, web banking, APMs, and others. This allows for transaction analysis. Moreover, it's a highly adaptable solution that can integrate machine learning, both external and internal models, making it easy to implement. Compared to competitors, it's one of the easiest solutions to implement. The tool allows historical data to be leveraged within the system to train models without needing external systems. Secondly, it supports external modeling systems, enabling customers to create and train models outside the product and then integrate them into the system. This is useful for customers who utilize other machine learning and artificial intelligence systems alongside IBM Safer Payments.
Olawale Ayuba - PeerSpot reviewer
AI and machine learning capabilities improve fraud management
For IBM Trusteer, one of the advantages is its AI and machine learning capabilities, which are very strong. The solution provides the ability to manage fraud in every session of a user, from login to logout of the user experience. It operates quickly and can intelligently cover a wide range of threats in the field. The Adaptive Authentication feature allows for frictionless operation for the user. Based on its AI intelligence and intelligence sets, it enables frictionless flow and only creates the need for further authentication based on what it has intelligently gathered about that session. Two different users will have different login experiences based on their history and behavioral analysis that tells the system whether to proceed with the transaction or pause it, protecting users from account takeovers or new account frauds. Integration is straightforward using JSON integration. It is easy to integrate with banking solutions or middleware solutions that financial institutions already have, both from the front end and back end. Whether it is a single-paged application or a multi-page application, there are different snippets and code bases for various types of integrations with back-end applications. IBM Trusteer captures customer ID and user ID at every session, enabling it to follow users through their journey through the banking application. It has its own real-time dashboard that allows fraud analysts to quickly make decisions about ongoing activities and determine whether to deny or allow transactions. It protects sensitive information of users through session and transaction-based monitoring, capturing CSID, customer ID, and user ID, enabling analysts to take swift, real-time action.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This feature has influenced my decision-making processes because IBM is a big player in this market, and we were looking for someone who could handle the number of transactions that we have, support us, and also had a local presence in the market."
"It's a very fast solution. It can make decisions in 10, 20 or 30 milliseconds. Another feature is that it's a white-box solution. Our clients can see the system's operation, including the rules influencing each decision. Additionally, it's an omnichannel solution capable of utilizing information from various digital channels such as card processing, mobile banking, web banking, APMs, and others."
"The features were pretty straightforward. I just used them as I went along with very little interference all the years that I have used it."
 

Cons

"My experience with the initial setup of IBM Safer Payments was complex. It was complex because without pre-built-in templates, you need to build integration with different systems."
"The tool should enhance its reporting interface by adding more graphical elements like charts, diagrams, etc. Customers now want more vibrant visuals—bright charts with larger tables, perhaps incorporating animations and 3D elements. Sometimes, it's challenging to explain to customers why the current solution, while good, lacks these kinds of visuals."
"I would like them to make it as user-friendly as possible. Simplicity is what we need. Load and go."
"After a Windows update, it started acting up. It blocked several programs. It became inactive after the Windows update and I had to remove Trusteer, allowing my computer to go back to its norm."
 

Pricing and Cost Advice

"I rate the solution's pricing a seven out of ten."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
45%
Computer Software Company
14%
Manufacturing Company
6%
Media Company
5%
Financial Services Firm
43%
Computer Software Company
14%
Manufacturing Company
9%
Insurance Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with IBM Safer Payments?
I haven't looked at IBM Safer Payments in that detail, so I wouldn't be able to answer what areas need to be improved or enhanced. I would suggest improving the integration because given that IBM S...
What is your primary use case for IBM Safer Payments?
My usual use cases for IBM Safer Payments involved real-time fraud monitoring of near real-time, not real-time, near real-time fraud monitoring on debit and credit cards, as well as mobile and inte...
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Earn 20 points
 

Overview

 

Sample Customers

Borgun
Banco Satander
Find out what your peers are saying about IBM Safer Payments vs. IBM Trusteer and other solutions. Updated: August 2025.
865,295 professionals have used our research since 2012.