

IBM SevOne Network Performance Management and Meraki Dashboard compete in the network performance management category. IBM SevOne seems to have the upper hand with advanced network monitoring and comprehensive infrastructure visibility, while Meraki Dashboard is favored for its simplicity and cloud management.
Features: IBM SevOne NPM offers comprehensive infrastructure visibility, real-time reporting with fast data retrieval, and scalable monitoring capabilities. It also features integration of performance and flow data for enhanced network insights. Meraki Dashboard is praised for its single-pane management, ease of configuration, and cloud management capabilities, making it ideal for small and medium businesses. It offers features like heat mapping, rogue AP detection, and easy VLAN configuration.
Room for Improvement: IBM SevOne users highlight the need for better data migration during upgrades, more comprehensive reporting, and server monitoring improvements. Additional desires include enhanced baselining and improved heat mapping capabilities. Meraki Dashboard users point out that licensing expiration halts functionality and suggest improvements in user interface intuitiveness and additional integration capabilities. There's also a need for better management features for VPN and increased visibility for large network environments.
Ease of Deployment and Customer Service: Both IBM SevOne NPM and Meraki Dashboard are known for reliable customer service. IBM SevOne offers flexibility in deployment with on-premises and private cloud solutions. Meraki excels with strong public and private cloud offerings, widely adopted for its cloud-based simplicity. IBM SevOne is praised for responsive support and technical expertise, while Meraki's prompt service complements its straightforward functionality.
Pricing and ROI: IBM SevOne NPM offers flexible pricing models that allow growth without significant upfront costs, with ROI achieved through improved monitoring and issue management. Meraki Dashboard's pricing reflects its cloud benefits, with comparatively higher costs. Its ROI is linked to ease of network management and operational efficiency, though costs might be a concern for smaller entities.
The technical support from IBM for SevOne Network Performance Management (NPM) is very good.
The support response time can be slow, sometimes taking up to fifteen hours.
When our site went down, Cisco's technical support was very responsive and effective, so I would rate them nine out of ten for their support.
For technical support, I would give it a ten.
It is suitable for small, medium, and enterprise-level companies.
The stability of IBM SevOne Network Performance Management (NPM) is excellent.
We have not encountered any downtime related to the Meraki cloud feature in the last five years.
It would be beneficial to have out-of-the-box integration with third-party vendors and improvements in correlation features.
Improving AI could be a significant role-changer for many aspects.
It provides many insights out of the box without any need to search for them.
I would like to enhance my expertise on Cisco Umbrella and Cisco M, which is an endpoint security management tool.
The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.
If we involve a third-party vendor, the price will definitely go up.
I would rate the pricing for Meraki Dashboard as one.
The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability, usability, visibility, and user-friendly interface.
Meraki Dashboard positively impacts my organization by enabling live monitoring. If someone unplugs the power cable, if the switches are down, if there is an outage, or if there is any misconfiguration, we get an alert from Cisco in our mailbox.
Substantial security can be achieved within Meraki Dashboard itself, eliminating the need for additional firewalls to protect your network.
It summarizes everything in one place, which is very important for our organization.
| Product | Market Share (%) |
|---|---|
| Meraki Dashboard | 0.8% |
| IBM SevOne Network Performance Management (NPM) | 1.0% |
| Other | 98.2% |

| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 6 |
| Large Enterprise | 45 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 13 |
| Large Enterprise | 26 |
The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.
Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.
For further information, please visit www.ibm.com/cloud/sevo...
Meraki Dashboard is a comprehensive cloud-based platform that offers centralized management and control for all Meraki networking and security products. It provides a user-friendly interface, allowing administrators to easily monitor and configure their network infrastructure from anywhere. With real-time visibility, troubleshooting becomes effortless, ensuring optimal performance and minimizing downtime.
The intuitive dashboard offers a holistic view of the network, enabling quick identification of potential issues and proactive measures. It simplifies network deployment and scaling, with zero-touch provisioning and automatic firmware updates. The robust security features include advanced threat protection, content filtering, and VPN connectivity.
Meraki Dashboard also offers powerful analytics and reporting capabilities, providing valuable insights into network usage, application performance, and user behavior. With its seamless integration and scalability,
Meraki Dashboard is the ideal solution for organizations of all sizes, ensuring efficient network management and enhanced productivity.
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