IBM SevOne Network Performance Management and Meraki Dashboard compete in the network performance management and monitoring solutions category. Based on user feedback, IBM SevOne NPM seems to have an upper hand due to its detailed performance metrics and large network scalability, whereas Meraki Dashboard is noted for its user-friendly interface and cloud management capabilities, making it popular for small and medium-sized businesses.
Features: IBM SevOne NPM provides comprehensive infrastructure visibility, real-time reporting with one-minute polling, and the ability to monitor various network components without requiring agents. Users value its stability, ease of device certification, and robust integration capabilities. Meraki Dashboard is appreciated for its centralized management, single-pane-of-glass view, and the ease with which users can configure and manage network settings across multiple sites.
Room for Improvement: IBM SevOne NPM users indicate challenges with the upgrade process and suggest the need for improvements in baselining and heat mapping. Enhanced support for SD-WAN and integration of AI features are also desired. Meraki Dashboard users note pricing concerns, a lack of advanced configuration options, and express a need for a more intuitive interface and better integration with non-Cisco platforms.
Ease of Deployment and Customer Service: IBM SevOne NPM is typically deployed on-premises or in a private cloud environment, whereas Meraki Dashboard leverages a cloud-based public deployment model. Both receive high ratings for customer service and support, though feedback suggests that Meraki’s setup process could benefit from further simplification.
Pricing and ROI: IBM SevOne NPM offers a flexible pay-as-you-grow pricing model based on the number of network elements, allowing scalability with upfront investment offset by visibility and platform exit savings. In contrast, Meraki Dashboard employs a subscription-based model, offering ease of network management which justifies its higher cost, despite the periodic renewal expenses. Users from both solutions report strong ROI, with SevOne highlighted for operational savings and Meraki for efficient network management facilitation.
The technical support from IBM for SevOne Network Performance Management (NPM) is very good.
When our site went down, Cisco's technical support was very responsive and effective, so I would rate them nine out of ten for their support.
The support response time can be slow, sometimes taking up to fifteen hours.
For technical support, I would give it a ten.
It is suitable for small, medium, and enterprise-level companies.
The stability of IBM SevOne Network Performance Management (NPM) is excellent.
We have not encountered any downtime related to the Meraki cloud feature in the last five years.
It would be beneficial to have out-of-the-box integration with third-party vendors and improvements in correlation features.
Improving AI could be a significant role-changer for many aspects.
The cameras are not connected through Meraki, but all other devices are on Meraki networks.
There is a need for price reductions in developing countries, as the cost of Meraki is quite high.
The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.
If we involve a third-party vendor, the price will definitely go up.
I would rate the pricing for Meraki Dashboard as one.
The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability, usability, visibility, and user-friendly interface.
Meraki Dashboard offers an exceptional centralized management solution that allows easy updates and monitoring of various network features, including bandwidth usage and content filtering.
The most valuable feature for me is the cloud dashboard.
It summarizes everything in one place, which is very important for our organization.
| Product | Market Share (%) |
|---|---|
| Meraki Dashboard | 0.8% |
| IBM SevOne Network Performance Management (NPM) | 1.0% |
| Other | 98.2% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 6 |
| Large Enterprise | 45 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 13 |
| Large Enterprise | 26 |
The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.
Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.
For further information, please visit www.ibm.com/cloud/sevo...
Meraki Dashboard is a comprehensive cloud-based platform that offers centralized management and control for all Meraki networking and security products. It provides a user-friendly interface, allowing administrators to easily monitor and configure their network infrastructure from anywhere. With real-time visibility, troubleshooting becomes effortless, ensuring optimal performance and minimizing downtime.
The intuitive dashboard offers a holistic view of the network, enabling quick identification of potential issues and proactive measures. It simplifies network deployment and scaling, with zero-touch provisioning and automatic firmware updates. The robust security features include advanced threat protection, content filtering, and VPN connectivity.
Meraki Dashboard also offers powerful analytics and reporting capabilities, providing valuable insights into network usage, application performance, and user behavior. With its seamless integration and scalability,
Meraki Dashboard is the ideal solution for organizations of all sizes, ensuring efficient network management and enhanced productivity.
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