Try our new research platform with insights from 80,000+ expert users

Meraki Dashboard vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Meraki Dashboard
Ranking in Network Monitoring Software
19th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
56
Ranking in other categories
No ranking in other categories
ThousandEyes
Ranking in Network Monitoring Software
7th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
17
Ranking in other categories
Cloud Monitoring Software (13th), Digital Experience Monitoring (DEM) (4th)
 

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of Meraki Dashboard is 1.1%, down from 1.9% compared to the previous year. The mindshare of ThousandEyes is 3.5%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
ThousandEyes3.5%
Meraki Dashboard1.1%
Other95.4%
Network Monitoring Software
 

Featured Reviews

Bilal-Ahmed - PeerSpot reviewer
Seamless connectivity and comprehensive control over network devices
All of the features we are looking for are already in control. I think those features, which we are not currently utilizing, are already there. For example, the control for the cameras and everything else. The cameras are not connected through Meraki, but all other devices are on Meraki networks.
Satyavrat Nirala - PeerSpot reviewer
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Scalability is one of Meraki Dashboard's strongest features. We have thousands of users if we're counting the end-users on our clients' network, but we have hundreds of clients."
"Great visibility on the dashboard."
"I find it pretty straightforward and easy to use, especially compared to old, traditional methods."
"I like that Meraki Dashboard is a user-friendly product."
"The feature I find most valuable is the single pane of glass where you can configure a monitor view, all from one dashboard. For example, on the wireless side, you can configure it under the configuration panel, and then view statistics like location analytics, user analytics, etc."
"The user-friendly interface facilitated a quick and efficient setup process."
"The most valuable feature for me is the cloud dashboard."
"What I found most valuable in Meraki Dashboard is that it's well-organized, easy to use, and practical."
"The authentication overall - including to the VPN and LAN - is excellent."
"The most valuable features of ThousandEyes are the full monitoring capabilities and the ability to identify the exact location of problems in the path between the application and the end-user."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"The solution's most valuable feature is network security."
"One feature I liked is end-user monitoring."
"It's fairly easy to set up."
"The installation process is not hard at all."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
 

Cons

"I’d like the product to allow for other solutions to be integrated with the dashboard as well."
"Meraki Dashboard could improve the user interface by making it more user-friendly. The configuring can at times be difficult."
"It is not appropriate for large, enterprise businesses."
"The cost of the solution is high and can be improved."
"When users are trying to roam from one location to another location, geographical tracking would be helpful."
"There needs to be more improvement on the device-connected interface."
"For my purposes, I don't need to see any other features added to the Meraki Dashboard. I have no criticisms and I do like the tool. If I had a criticism for it, it would be about the pricing because it could be a little less, but again, for the service that you get, I won't complain about that too much."
"Meraki lacks their own software for connecting to the VPN which creates some issues."
"They only offer synthetic requests."
"It might be practical to extend monitoring capabilities to include network devices"
"There is room for improvement in terms of customization and user-friendliness."
"The solution's network and reporting could be improved."
"We can show the traffic path in some cases, but it's almost impossible to do so in cloud networks like CDN, Akamai, or Microsoft."
"It's an expensive solution."
"The tool does not provide features for application-level monitoring."
"More detailed documentation explaining the metrics and the testing mechanisms would be helpful."
 

Pricing and Cost Advice

"My view is that it's expensive, but it's the best."
"Meraki Dashboard's pricing is reasonable. It is sold yearly, typically for one, three, or five years. I rate its pricing a five out of ten."
"The price of Meraki Dashboard is not expensive because knowing that it is a cloud-based solution has its benefits."
"Licensing fees are paid on a yearly basis."
"I’m not sure of the exact cost, however, it’s my understanding the Meraki WiFi is around $800. That’s for a three-year license. It’s about $150 a year."
"Typically, the license model is for one, three, and five years. They can just be a bit more flexible around it and look into providing an option for 24 months."
"The solution is currently the most expensive on the market."
"The Meraki Dashboard has more competitive pricing."
"The solution's pricing is cheap; I rate it a five out of ten."
"The solution costs several thousand dollars per year."
"The solution is cheap."
"It is a quite expensive solution."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
866,218 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
7%
Educational Organization
7%
Manufacturing Company
7%
Computer Software Company
17%
Financial Services Firm
12%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise13
Large Enterprise24
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise11
 

Questions from the Community

What do you like most about Meraki Dashboard?
We greatly utilize the network because we can plug it into the DNS, VPN, or equipment. It's very good. Meraki Dashboard enhances wireless network management. We appreciate its flexibility, as it al...
What is your experience regarding pricing and costs for Meraki Dashboard?
The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.
What needs improvement with Meraki Dashboard?
The aspect I find challenging about this solution is that it is too extensive and complex. For example, when comparing Meraki Dashboard to Juniper Mist, the latter is quite simple. Mist is a very a...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
ThousandEyes could improve by implementing a similar incident management system like BigPanda ( /products/bigpanda-reviews ) or ServiceNow ( /products/servicenow-reviews ). Having a dedicated incid...
 

Overview

 

Sample Customers

Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Meraki Dashboard vs. ThousandEyes and other solutions. Updated: July 2025.
866,218 professionals have used our research since 2012.