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Cisco Secure Network Analytics vs ThousandEyes comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Cisco Secure Network Analytics improves visibility and detection, aiding IT collaboration; value varies by environment and enhances security posture.
Sentiment score
6.4
ThousandEyes offers a positive ROI through time savings, enhanced network performance, and improved customer satisfaction with reduced MTTR.
There has been a great ROI from using ThousandEyes, with significant time saved in troubleshooting as I can quickly pinpoint issues rather than spending time isolating them, alongside enhancing customer feedback and experience.
Senior cloud engineering lead and IT project owner at KDD
I have seen a return on investment by reducing troubleshooting time and having lesser user mapping error issues, in addition to engineering time saved through better observability and reduced organizational MTTR.
Project Manager at Procter & Gamble
A positive impact should be there in terms of the customers in that they are very happy when they are using ThousandEyes right now, and earlier, they had multiple issues with the teams.
Deputy Manager, Insurance Distribution Department at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
6.1
Cisco Secure Network Analytics receives praise for its knowledgeable international support, despite occasional challenges with local expertise.
Sentiment score
7.2
ThousandEyes is praised for exceptional customer service, proactive support, and comprehensive documentation despite minor response time improvements.
There is a lack of adequate local support from the Indian side.
Group Head at Stpi
For technical support of Cisco, the support they provide depends on how the client procures it, and so far, it's understandable.
CEO at BRIGHT-i SYSTEMS LIMITED
We contacted the support team, and they resolved it within a couple of hours.
System Operation Associate at a financial services firm with 10,001+ employees
I would give it a rating of 10 because whenever we have any issues, we can typically reach someone who has the knowledge to help us.
Network Engineer Iii at a healthcare company with 5,001-10,000 employees
Customer support is very prompt, offering on-demand services and support with separate teams for high-level guidance and break-fix issues.
Observability Consultant at a computer software company with 11-50 employees
 

Scalability Issues

Sentiment score
6.3
Cisco Secure Network Analytics scales well for enterprises, though high costs and outdated hardware can limit effectiveness.
Sentiment score
7.4
ThousandEyes is highly scalable and adaptable, efficiently serving diverse organizations with easy cloud access despite licensing costs.
The scope of the load balancing work was a team effort where we used three tools for load balancing.
Senior Developer at Atlas Laboratory
Scalability with ThousandEyes is straightforward as you don't really need to scale; it's designed to monitor multiple applications, accommodating 50 or 100 applications simultaneously.
Network Assistant Engineer at Staffordshire and Shropshire Health Informatics Service
ThousandEyes's scalability is excellent; it is very scalable and grows with my organization's needs.
Project Manager at Procter & Gamble
We could easily add hundreds of devices with no issue.
Senior Security Consultant at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.3
Cisco Secure Network Analytics is praised for stability, minimal downtime, and reliability despite initial setup challenges and infrastructure complexity.
Sentiment score
8.2
ThousandEyes is praised for its high stability, reliability, and efficiency, with minimal bugs and minor IT intervention needed.
Cisco products are incredibly stable, boasting a 200% stability.
Group Head at Stpi
Once resolved, the system works well, and overall I think it's good.
CEO at BRIGHT-i SYSTEMS LIMITED
From my experience, ThousandEyes has been stable up to 95%; I have not seen any stability issues.
Senior cloud engineering lead and IT project owner at KDD
I did not see any downtime.
Senior Security Consultant at a tech vendor with 10,001+ employees
ThousandEyes is not very stable; sometimes you have to reboot the servers to get actual results.
Network Assistant Engineer at Staffordshire and Shropshire Health Informatics Service
 

Room For Improvement

Cisco Secure Network Analytics needs better integration, user interface, AI features, and simplified setup with improved training and database management.
ThousandEyes needs better usability, integration, documentation, and enhanced features like network monitoring, visualization, and security at lower complexity.
The solution should have the ability to analyze security events not only at the network layer but also at the application and OS layers.
Group Head at Stpi
Proper management of the database is also important; it should be centralized for easier data collection from a single database.
CEO at BRIGHT-i SYSTEMS LIMITED
Incidents should be alerted on and traced early, before they escalate to full outages.
Software Developer at The Code
I think the pricing, setup cost, and licensing for ThousandEyes are too costly.
R&D at a comms service provider with 51-200 employees
Having a dedicated incident alert system for URL alerts would help manage noise and streamline operations, especially during patch upgrades.
System Operation Associate at a financial services firm with 10,001+ employees
 

Setup Cost

Cisco Secure Network Analytics is costly with complex licensing, though valued for features; pricing strategy adjustments are suggested.
ThousandEyes pricing views vary, with some users finding value and others noting complexity and potential high costs for small businesses.
Cisco solutions are considered to be very expensive.
Group Head at Stpi
Regarding cost, for the Bangladesh context, Cisco Secure Network Analytics is a little bit high-priced because we are a developing country, making it tough to manage affordable solutions.
CEO at BRIGHT-i SYSTEMS LIMITED
My experience with pricing, setup cost, and licensing has been that everything was cost-effective.
Project Manager at Procter & Gamble
My experience with pricing, setup cost, and licensing is that it comes in cheaper than alternatives.
Lead Technical Consultant at a financial services firm with 5,001-10,000 employees
It's too complex, too expensive, and it takes a lot of time to manage the licensing model.
Senior Consultant at a tech services company with 1,001-5,000 employees
 

Valuable Features

Cisco Secure Network Analytics offers comprehensive visibility and enhanced threat detection, improving security and reducing investigation times effectively.
ThousandEyes provides deep visibility and proactive troubleshooting, enhancing user experience with AI integration and Cisco compatibility.
The most valuable features include encrypted traffic analytics and the ability to fulfill requirements at the network level.
Group Head at Stpi
Every solution is gradually integrated with AI, and Cisco has already implemented AI building features in their solution.
CEO at BRIGHT-i SYSTEMS LIMITED
The best feature of Cisco Secure Network Analytics is its reliability, which I find to be the one that gets used the most.
Senior Developer at Atlas Laboratory
I measure the 70% improvement in customer experience through customer tickets and feedback after resolving issues, where previously, users faced problems and limited time on the platform, and after using ThousandEyes, the user time reached up to five to six hours a day, even for teams possibly totaling 30 hours a day.
Senior cloud engineering lead and IT project owner at KDD
ThousandEyes offers the best features including global internet and cloud visibility from distributed vantage points, application and network performance monitoring, real-time outage detection and incident alerts, end-to-end path visualization for rapid troubleshooting, proactive issue demarcation, and historical data.
Project Manager at Procter & Gamble
ThousandEyes has become critical for swift network troubleshooting as well, so anytime that there's potential issues with applications or we want to be proactive in resolving potential issues before they arise, ThousandEyes is really the platform that we're leveraging for WAN monitoring, Wi-Fi, latency, packet loss, etc.
Vice President, Finance and Operations at Fruitist
 

Categories and Ranking

Cisco Secure Network Analytics
Ranking in Network Monitoring Software
31st
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
62
Ranking in other categories
Network Traffic Analysis (NTA) (5th), Network Detection and Response (NDR) (6th), Cisco Security Portfolio (9th)
ThousandEyes
Ranking in Network Monitoring Software
8th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
31
Ranking in other categories
Cloud Monitoring Software (10th), Digital Experience Monitoring (DEM) (3rd)
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of Cisco Secure Network Analytics is 0.9%, down from 1.2% compared to the previous year. The mindshare of ThousandEyes is 1.6%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ThousandEyes1.6%
Cisco Secure Network Analytics0.9%
Other97.5%
Network Monitoring Software
 

Featured Reviews

Muhammad Harun-Owr-Roshid - PeerSpot reviewer
CEO at BRIGHT-i SYSTEMS LIMITED
Have streamlined network visibility and troubleshooting while seeing benefits from AI integration
In terms of improvements for Cisco Secure Network Analytics, from the implementation point of view, now that AI is in use, some other features need to be upgraded considering AI solutions. Proper management of the database is also important; it should be centralized for easier data collection from a single database. When precise manual analysis is needed, it's sometimes difficult, so having a centralized database will allow network admins to find actual scenarios more effectively, especially since some information may not be visible on the GUI. Cisco should upgrade their hardware part to run the database, because sometimes it cannot handle the load while all features are running in the network. The database management should indeed be centralized because while AI runs behind the systems, central management is essential. For example, in a network with 100 Cisco switches, a few routers, firewalls, and access points, all data generated should be preserved in a central database. This approach simplifies management and analysis for troubleshooting, as GUI interfaces may not always provide visible information. Centralizing the database will allow for better understanding of which information is preserved for each specific device.
Shreyans Parekh - PeerSpot reviewer
Vice President, Finance and Operations at Fruitist
Proactive monitoring has transformed digital experience and now optimizes application delivery
With ThousandEyes, there are some configuration and metric screens that are not entirely intuitive with ThousandEyes, so they can certainly improve in terms of the usability of certain metric screens. ThousandEyes can also offer deeper traffic insights relative to specific applications, so detailed analytics on application-level traffic would help in better understanding and managing our network resources effectively. I would say that ThousandEyes can also, in terms of providing more extensibility with other observability tools, offer more out-of-the-box integrations with other observability tools so that ThousandEyes can serve as that single source of truth, so that we don't necessarily need to go to other tools to be able to be that one-source dashboard. I think there's a lot that ThousandEyes can continue to improve on there. The issues that I've talked about, including extensibility with other platforms and the improvement of accessing specific metric screens in order to be able to provide for fuller access and more detailed access to network-level metrics would make the platform feel less complicated to navigate. It wouldn't require as many manual integration inputs.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
10%
Construction Company
9%
Outsourcing Company
8%
Financial Services Firm
12%
Manufacturing Company
8%
Healthcare Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise7
Large Enterprise52
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise21
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Stealthwatch?
Regarding cost, for the Bangladesh context, Cisco Secure Network Analytics is a little bit high-priced because we are a developing country, making it tough to manage affordable solutions. However, ...
What needs improvement with Cisco Stealthwatch?
Several features often look very promising during evaluation or implementation but end up being used only lightly in day-to-day operations. Advanced reporting and scheduled compliance reports look ...
What is your primary use case for Cisco Stealthwatch?
My main use case for Cisco Secure Network Analytics has been network visibility and anomaly-based threat detection within the enterprise environment. In security operations and VAPT-related activit...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
We face challenges with hybrid and distributed enterprise networks since we use Cisco, but we also have other third party integrations. When it comes to ThousandEyes, it does not show anything when...
What is your primary use case for ThousandEyes?
I have been using ThousandEyes with this company for two years. The main use case is that we would like to get insights into our calls. Currently, we are still in the POC state with ThousandEyes, b...
 

Also Known As

Cisco Stealthwatch, Cisco Stealthwatch Enterprise, Lancope StealthWatch
No data available
 

Overview

 

Sample Customers

Edge Web Hosting, Telenor Norway, Ivy Tech Community College of Indiana, Webster Financial Corporation, Westinghouse Electric, VMware, TIAA-CREF
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Cisco Secure Network Analytics vs. ThousandEyes and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.