

ThousandEyes and Cisco Secure Network Analytics compete in the network monitoring and analytics category. ThousandEyes seems to have an edge in user-friendliness and depth of monitoring, while Cisco Secure Network Analytics offers superior security features.
Features: ThousandEyes offers user-friendly and in-depth monitoring capabilities, especially useful for tracking cloud providers and ISPs. It provides complete visibility of network links, ideal for application-specific monitoring, and problem pinpointing. Cisco Secure Network Analytics has strong security features focused on analytics and threat detection, comprehensive integration options, and enhanced visibility through Layer 7 network traffic analysis.
Room for Improvement: ThousandEyes could improve by expanding its application-level monitoring, better integrating with Cisco products, and offering enhanced visualizations and dashboards. Users also suggest an agent-based approach for richer monitoring. Cisco Secure Network Analytics is seen as expensive and could benefit from better integration with its own platforms, easier setup, and improved machine learning and AI-based analytics.
Ease of Deployment and Customer Service: ThousandEyes and Cisco Secure Network Analytics are both typically deployed on-premises. ThousandEyes offers versatile hybrid cloud capabilities. Both are praised for support quality, with ThousandEyes noted for exceptional service and integration support, while Cisco benefits from a large vendor support network, offering positive technical support experiences.
Pricing and ROI: ThousandEyes is more accessible for smaller organizations with mid-range pricing, which varies by region and deployment specifics. Cisco Secure Network Analytics is considered costly, with its flow-based pricing model potentially expensive for larger networks. Users report positive ROI for both, with Cisco's insights and security capabilities justifying its cost over time and ThousandEyes offering quick problem identification leading to operational efficiencies.
There has been a great ROI from using ThousandEyes, with significant time saved in troubleshooting as I can quickly pinpoint issues rather than spending time isolating them, alongside enhancing customer feedback and experience.
I have seen a return on investment by reducing troubleshooting time and having lesser user mapping error issues, in addition to engineering time saved through better observability and reduced organizational MTTR.
There is a lack of adequate local support from the Indian side.
For technical support of Cisco, the support they provide depends on how the client procures it, and so far, it's understandable.
We contacted the support team, and they resolved it within a couple of hours.
The customer support for ThousandEyes is very proactive and supportive.
Scalability with ThousandEyes is straightforward as you don't really need to scale; it's designed to monitor multiple applications, accommodating 50 or 100 applications simultaneously.
ThousandEyes's scalability is excellent; it is very scalable and grows with my organization's needs.
Cisco products are incredibly stable, boasting a 200% stability.
Once resolved, the system works well, and overall I think it's good.
From my experience, ThousandEyes has been stable up to 95%; I have not seen any stability issues.
ThousandEyes is not very stable; sometimes you have to reboot the servers to get actual results.
The solution should have the ability to analyze security events not only at the network layer but also at the application and OS layers.
Proper management of the database is also important; it should be centralized for easier data collection from a single database.
Incidents should be alerted on and traced early, before they escalate to full outages.
Having a dedicated incident alert system for URL alerts would help manage noise and streamline operations, especially during patch upgrades.
An area where ThousandEyes can be improved is in providing more in-depth packet analysis; we've found instances where ThousandEyes indicates everything is okay, but it's actually not.
Cisco solutions are considered to be very expensive.
Regarding cost, for the Bangladesh context, Cisco Secure Network Analytics is a little bit high-priced because we are a developing country, making it tough to manage affordable solutions.
My experience with pricing, setup cost, and licensing has been that everything was cost-effective.
My experience with pricing, setup cost, and licensing is that it comes in cheaper than alternatives.
The most valuable features include encrypted traffic analytics and the ability to fulfill requirements at the network level.
Every solution is gradually integrated with AI, and Cisco has already implemented AI building features in their solution.
I measure the 70% improvement in customer experience through customer tickets and feedback after resolving issues, where previously, users faced problems and limited time on the platform, and after using ThousandEyes, the user time reached up to five to six hours a day, even for teams possibly totaling 30 hours a day.
ThousandEyes offers the best features including global internet and cloud visibility from distributed vantage points, application and network performance monitoring, real-time outage detection and incident alerts, end-to-end path visualization for rapid troubleshooting, proactive issue demarcation, and historical data.
ThousandEyes has become critical for swift network troubleshooting as well, so anytime that there's potential issues with applications or we want to be proactive in resolving potential issues before they arise, ThousandEyes is really the platform that we're leveraging for WAN monitoring, Wi-Fi, latency, packet loss, etc.
| Product | Mindshare (%) |
|---|---|
| ThousandEyes | 2.0% |
| Cisco Secure Network Analytics | 0.9% |
| Other | 97.1% |


| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 7 |
| Large Enterprise | 52 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 3 |
| Large Enterprise | 16 |
Cisco Secure Network Analytics is a highly effective network traffic analysis (NTA) solution that enables users to find threats in their network traffic even if those threats are encrypted. It turns an organization’s network telemetry into a tool that creates a complete field of vision for the organization’s administrators. Users can find threats that may have infiltrated their systems and stop them before they can do irreparable harm.
Cisco Secure Network Analytics Benefits
A few ways that organizations can benefit by choosing to deploy Cisco Secure Network Analytics include:
Cisco Secure Network Analytics Features
Some of the many features that Cisco Secure Network Analytics offers include:
Reviews from Real Users
Cisco Secure Network Analytics is a solution that stands out even when compared to many other comparable products. Two major advantages that it offers are the way that it enables users to define the threshold at which the solution will issue a warning to administrators and the predefined alerts that it offers straight out of the box.
Gerald J., the information technology operations supervisor at Aboitiz Equity Ventures, Inc., writes, “StealthWatch lets me see the ports running in and out and the country. It has excellent reporting, telemetry, and artificial intelligence features. With the telemetry, I can set thresholds to detect sudden changes and the alarms go through the PLC parts. I can see all the ports running on that trunk.”
A senior security engineer at a tech services company, says, “Cisco Stealthwatch has predefined alerts for different types of security issues that might happen in the network. Whether it's PCs or servers that are used for botnets or Bitcoin mining we receive the alerts automatically. This functionality is what we receive from the solution out of the box.”
ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.
With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.
The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.
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