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Illumio Insights vs Joulica Amazon Connect Analytics comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
39
Ranking in other categories
Vulnerability Management (11th), Container Security (11th), Cloud Workload Protection Platforms (CWPP) (8th), Cloud Security Posture Management (CSPM) (8th), SaaS Security Posture Management (SSPM) (1st), Cloud-Native Application Protection Platforms (CNAPP) (6th)
Illumio Insights
Average Rating
10.0
Reviews Sentiment
1.0
Number of Reviews
3
Ranking in other categories
Cloud Detection and Response (CDR) (11th)
Joulica Amazon Connect Anal...
Average Rating
8.2
Number of Reviews
5
Ranking in other categories
Customer Data Analysis (8th), Customer Data Platforms (CDP) (3rd)
 

Featured Reviews

RO
IT Security Expert at Alior Bank S.A.
Unified risk scoring has improved our cloud visibility and simplifies remediation priorities
Qualys TotalCloud provides unified vulnerability and threat assessment across both IAS and SaaS. This solution provides a single prioritized view of risk, which helps reduce the work I would have to do. We are no longer based on CVSS; we are based on Qualys risk scoring, which is based on CVSS plus internal findings made by Qualys, and then assigns its own score. The TruRisk insight feature has found a small number of assets with high vulnerability scores, though I am cautious since some information is classified. Qualys TotalCloud has positively impacted our bank's performance, and we have definitely seen benefits after implementing this solution.
reviewer2769927 - PeerSpot reviewer
Lead Platform Architect at a tech company with 10,001+ employees
Hands-on breach labs have deepened my understanding of real-world scenarios
The hands-on labs were well-designed and provided great insight into real-world breach scenarios. I also really appreciated the chance to connect with other Illumio customers and partners. Illumio Insights impressed me with its ease of use, clarity, and potential to significantly improve breach containment strategies. It is a powerful tool that adds real value to any security team looking to stay ahead of evolving threats.
Sandeep Marwah - PeerSpot reviewer
Vice President, Ccaas Consulting Cct, Bd & Solutions at HGS - Hinduja Global Solutions
Analytics have boosted customer satisfaction and now reduce returns through detailed shoe insights
I believe Amazon Connect Analytics can be improved, especially regarding the interface, as it would be helpful for us since we have to do a lot of development work to make sure the interface looks exactly the way our customers want. I'm talking about the user interface. Further about the needed improvements, the UI does give us the entire pattern, but you have to customize that pattern. What we prefer is that if those patterns or designs can be pre-built or available in the form of stencils, allowing us to leverage each stencil one by one instead of recreating from scratch every time. I choose an eight because, as I said, it gives us a lot of benefits, but the journey to reach that level is a little painful. It took us roughly two months to fine-tune a particular analytics dashboard, and once it's fine-tuned, then it works great. That is the process we have to go through, and that's the reason I suggest maybe we could implement a little bit more stencil-based or pre-ready designs into the analytics dashboards, which would be helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Qualys TotalCloud provides a single, prioritized view of risk, reducing the workload associated with consolidating multiple sources for risk prioritization."
"Its excellent graphical interface makes the scanning process simple."
"CSPM is currently the most used feature, and we are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs."
"One of the features I appreciate is the ability to generate daily reports without relying on anyone else."
"Qualys TotalCloud has positively impacted our bank's performance, and we have definitely seen benefits after implementing this solution."
"Qualys TotalCloud has significantly improved our organization by automating our reporting processes, reducing the time spent on report creation from two hours to less than fifteen to twenty minutes."
"I would definitely recommend Qualys TotalCloud to other customers."
"The vulnerability management feature is the one I like the most because it provides a clear picture of all vulnerabilities."
"One of the most valuable features is the ability to map traffic and patterns over multiple hyperscalers, not just AWS."
"This solution has contributed to quick detection of risky traffic and offers one-click containment."
"Illumio Insights impressed me with its ease of use, clarity, and potential to significantly improve breach containment strategies."
"Amazon Connect Analytics has positively impacted my organization 100% as the results are phenomenal; now my operations team can actually see how many orders are getting rejected so that they can work on those cases and satisfy the dissatisfied customer."
"With the sentiment analysis and feedback, I've seen measurable improvements in customer satisfaction and efficiency, increasing by about ten percent more than before."
"Thanks to the visibility and flexibility of the dashboards in Amazon Connect Analytics, I can act upon the actual events occurring in the solution."
"We have seen a return on investment with Amazon Connect Analytics as we have reduced the number of managers that we need, making us much more cost-efficient."
"Amazon Connect Analytics has positively impacted the organization by enabling call routing changes based on real-time data and allowing decisions to be made immediately."
 

Cons

"Areas that need improvement in every solution include the remediation part. The remediation steps should be simple enough for everyone to understand."
"Qualys TotalCloud needs to enhance its scanning capabilities in the IP domain, as it currently lacks the functionality to resolve IPs to their corresponding domain names."
"The patching process with Qualys Patch Management, which is part of TotalCloud, does not cover installing certain prerequisites on the servers or workstations. This shortcoming means we must rely on SCCM when any service stack updates or additional prerequisites are needed."
"The vulnerability part is good, but the policy compliance module needs improvement because it involves a lot of manual work. Specifically, the remediation part of the controls requires enhancements."
"From a downside perspective, the UI is not user-friendly and feels dated compared to other tools like Prisma Cloud."
"Enhancing clarity regarding its compliance capabilities would be beneficial, as the current scope is limited in geographic coverage."
"TotalCloud could improve the classification of vulnerabilities. Specifically, it could enhance the categorization of what aspects fall under patches resolved by OS or software updates and what pertains to configuration adjustments."
"A feature improvement could be the inclusion of Windows OS support for container security, as it is currently only supported for Linux."
"There is room for improvement with more AI-based detection to report traffic abnormalities and potential issues."
"In some of the views, an IP address appears to be a link, but it doesn't open any new windows or display any new information."
"It would be easier if real-time and historic metrics could be pulled up on the same dashboard."
"The customer support for Amazon Connect Analytics is sometimes not as responsive and helpful as we would prefer, but it is not the worst."
"I chose eight out of ten because there could be more generic functionalities and giving specific responses."
"I choose an eight because, as I said, it gives us a lot of benefits, but the journey to reach that level is a little painful."
 

Pricing and Cost Advice

"Its price seems higher compared to other tools, but it is worth it. If they could adjust the pricing and make it comparable with other tools, that would be great."
"Qualys TotalCloud is expensive."
"Qualys TotalCloud offers competitive pricing given its comprehensive suite of features, including integration, assessment, remediation, and detection capabilities, all within a single platform."
"As a middle management member, I do not have direct pricing knowledge, but based on the knowledge from our meetings, its pricing is competitive."
"The pricing is comparable. It is built into our other product, so I cannot piecemeal it. It is a part of our subscription."
"Qualys TotalCloud is expensive, but it offers a premier solution with no headaches."
"The pricing for TotalCloud is attractive and competitive in the market. Given the features, especially the dashboard, I have no concerns regarding pricing."
"Qualys TotalCloud offers good pricing that is affordable and competitive with the market. Our partnership also provides us with additional benefits."
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Financial Services Firm
13%
Construction Company
7%
Computer Software Company
7%
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No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise28
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Questions from the Community

What needs improvement with Qualys TotalCloud?
Areas that need improvement in every solution include the remediation part. The remediation steps should be simple en...
What is your primary use case for Qualys TotalCloud?
Our use case involves the assets that we have under cloud, the assets exposed to the internet, and the internal appli...
What needs improvement with Illumio Insights?
In some of the views, an IP address appears to be a link, but it doesn't open any new windows or display any new info...
What is your primary use case for Illumio Insights?
I have used the solution to improve detection and trend spotting by using dashboards to highlight key areas instead o...
What is your experience regarding pricing and costs for Joulica Amazon Connect Analytics?
My experience with pricing, setup cost, and licensing was pretty good as it was easy and very clear.
What needs improvement with Joulica Amazon Connect Analytics?
Regarding how Amazon Connect Analytics can be improved, the maturity level of our clients is fine with Amazon Connect...
What is your primary use case for Joulica Amazon Connect Analytics?
My main use case for Amazon Connect Analytics is for our help desk service, where we're trying to analyze the interac...
 

Also Known As

Qualys TotalCloud with FlexScan
No data available
No data available
 

Overview

Find out what your peers are saying about Wiz, Orca Security, Microsoft and others in Cloud Detection and Response (CDR). Updated: May 2026.
899,125 professionals have used our research since 2012.