Ivanti Neurons Patch for Intune vs KACE Systems Management Appliance (SMA) comparison

Ivanti Neurons Patch for Intune vs. KACE Systems Management Appliance (SMA)

Download the complete report

Helped 868,787 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ivanti Neurons Patch for In...

Ranking in Patch Management

17th

Average Rating

7.8

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

KACE Systems Management App...

Ranking in Patch Management

10th

Average Rating

8.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Client Desktop Management (3rd), Endpoint Compliance (8th), Remote Monitoring and Management (RMM) (11th), Unified Endpoint Management (UEM) (9th)

Mindshare comparison

As of October 2025, in the Patch Management category, the mindshare of Ivanti Neurons Patch for Intune is 1.6%, down from 2.3% compared to the previous year. The mindshare of KACE Systems Management Appliance (SMA) is 3.9%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Patch Management Market Share Distribution
Product	Market Share (%)
KACE Systems Management Appliance (SMA)	3.9%
Ivanti Neurons Patch for Intune	1.6%
Other	94.5%

Patch Management

Featured Reviews

DddGgggg

Information Technology System Engineer at DRÄXLMAIER Group

Allows us to set maintenance windows and deliver patches

We can set a maintenance window and push the patch. I prefer writing scripts, doing software deployment, pushing it, and distributing applications in servers for the corner of the whole location. We download patches from Ivanti, and it collaborates with more than 700 products. For third-party applications, we download the patches, set a role in our environment, and push it using the maintenance window time and activation date. For software deployment, we receive the service request to install and prepare scripts and then push it in many locations according and relevant to the service request for each location. The group or collection devices are affected by the policy.

Read full review

Scott Tweed

Windows Engineer at a tech services company with 5,001-10,000 employees

Low maintenance, reliable, and easy to create packages

I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it. The deployment process for both deploying and creating a package is straightforward. I believe the inventory in KACE is superior to SCCM's. I know with SCCM I could do things like remote console into machines via the agent's remote console, but that is not a feature that is provided in KACE. I know that at least in the Systems Management Appliance, I can't get to it. I'm not sure how distribution works, with distribution points. I'm not sure if KACE has that feature. You could use an SCCM to set up distribution points at remote sites so that they don't have to download patches or software from across the country. If you have a DP or something similar, they could pull it down.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Both in terms of features and operations, this is a good solution."

"We use the solution for security patching of Windows devices."

"I have found the interface and ease of use valuable features. Additionally, it is very easy to patch VMs and other systems, such a Linux. We are able to do patches even without the internet manually."

"I like the product's Peer to Peer patching feature."

"The most valuable features are device management and support for upgrading applications."

"We can set a maintenance window and push the patch."

"Ivanti Patch's most valuable features are the patch module and the package distribution."

"It is very easy to use, as well as extremely efficient and accurate."

More Ivanti Neurons Patch for Intune pros

"Asset management is most valuable. It is essential for all customers. The other features are also useful, but asset management is most important."

"Pretty much all of the features are valuable. The inventory is very helpful to be able to keep track of our devices. The deployments make it easy to deploy new software packages or upgrade packages. The help desk is also a great tool for tracking problems and problem tickets."

"This solution makes it easy to control assets and upgrade all types of software."

"With KACE, we were able to have a simplification of the software deployment management with more granularity and flexibility."

"When vulnerabilities are exploited so much, it is nice to be able to quickly detect or deploy what is needed within our off-work hours or during work hours without a reboot."

"Using Quest KACE Systems Management Appliance (SMA), we have been able to manage three times the amount of machines as other groups while having half the staff, which has positively impacted our organization."

"The most valuable feature is the ability to have an overview of all devices that are accessing our environment."

"Using this solution saves us lots of time, especially when it comes to performing updates."

More KACE Systems Management Appliance (SMA) pros

Cons

"Ivanti Patch could be improved with better integration with other cloud solutions."

"I would like to have better support for the application."

"It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location."

"The product's support and configuration need to improve. It needs to be more scalable."

"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."

"Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching."

"In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite confusing."

"I tried to be a partner of Ivanti and, from this vantage point, the quotes are, perhaps, a bit high."

More Ivanti Neurons Patch for Intune cons

"The customization of the interface needs improvement for things like end user tickets. While the functionality is good, some of that UI stuff does need improvement."

"There may be a good reason why some things are not easily able to be done, yet it needs work to compete with some of the other ticketing systems out there now."

"One of the complications is that they don't have 24/7 support, and they're also not in our time zone... Sometimes, no matter how critical my application is, if my production server is down I won't be able to connect with anybody till 11:00 AM Eastern Standard Time."

"It is a little bit difficult to use the license compliances because you need to decide when you are using the software catalog if you are using it with their license compliance or the normal software part. Under the inventory, you can use software as a menu link or software catalog. Most of my specialist software is not in the software catalog. When I try to import them, in my license compliances overview, there are cryptic names for this software that I have to import. That is not very good for the reports that I use. When I take them to my bosses, they see cryptic names of software that they don't understand. It would be much better for me if I could use software and the software catalog as well for the license compliances."

"What could be improved is the possibility to use replicas in a secure way outside our network in order to maintain the machines that never connect to our corporate network."

"The only hiccups we had were some power issues, where the box was a little under-powered early on."

"The solution needs to have the ability to push out managed feature updates from Microsoft in a more seamless way."

"The GUI needs some work. I love all that it can do, however, it can be just be so cluttered at times."

More KACE Systems Management Appliance (SMA) cons

Pricing and Cost Advice

"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."

"The solution is expensive compared to other products."

"The license can get expensive if you have a lot of nodes."

"The solution is affordable."

"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."

"The pricing is fair."

"We buy consulting fees from Software Factory, then we pay extra for it."

"Licensing is very straightforward. They don't overcomplicate it. This is not a Cisco product where you have to have 30 different licenses just to open the box. It's pretty much set-and-forget. You pay an annual license... The cost is in the mid to upper range, but the ROI exceeds the outside cost, especially once you've had the system for a while."

"The pricing is great. It's billed annually and it's very reasonable."

"The cost of KACE has been relatively low compared to other systems. Even if those systems have the same cost, they do not do as much of the third-party patching that KACE natively does."

"Their pricing is per end-point device. There is an initial cost for the license for the server, which is pretty low, and then there is a per end-point device license, which is also fairly low. So, the pricing is still reasonable."

"There are no costs in addition to the standard licensing fees."

"The pricing and licensing are absolutely fair."

More KACE Systems Management Appliance (SMA) pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Patch Management solutions are best for your needs.

See recommendations

868,787 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

18%

Government

Manufacturing Company

Non Profit

University

12%

Government

10%

Non Profit

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	4
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	20
Large Enterprise	15

Questions from the Community

What do you like most about Ivanti Patch for Windows?

We use the solution for security patching of Windows devices.

What needs improvement with Ivanti Patch for Windows?

In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite ...

What advice do you have for others considering Ivanti Patch for Windows?

The only downside I found regarding technical support was the time zone difference. Since we are two hours behind, we occasionally had to wait until the next morning for assistance. I would rate th...

What is your experience regarding pricing and costs for Quest KACE Systems Management?

My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.

What needs improvement with Quest KACE Systems Management?

I wish Quest KACE Systems Management Appliance (SMA) would have a top-down approach since we use orgs; currently, we have to go into each org to deploy applications when we need them all across the...

What is your primary use case for Quest KACE Systems Management?

My main use case for Quest KACE Systems Management Appliance (SMA) is to deploy applications and maintain security, and we use it day-to-day to handle those tasks. With Quest KACE Systems Managemen...

Ivanti Security Controls vs Ivanti Neurons Patch for Intune

Comparisons

Compared 35% of the time

Microsoft Configuration Manager vs Ivanti Neurons Patch for Intune

Compared 27% of the time

Microsoft Windows Server Update Services vs Ivanti Neurons Patch for Intune

Compared 20% of the time

ManageEngine Patch Manager Plus vs Ivanti Neurons Patch for Intune

Compared 18% of the time

More Ivanti Neurons Patch for Intune Competitors

Microsoft Configuration Manager vs KACE Systems Management Appliance (SMA)

Compared 30% of the time

Microsoft Intune vs KACE Systems Management Appliance (SMA)

Compared 22% of the time

BigFix vs KACE Systems Management Appliance (SMA)

Compared 8% of the time

Red Hat Ansible Automation Platform vs KACE Systems Management Appliance (SMA)

Compared 8% of the time

ManageEngine Patch Manager Plus vs KACE Systems Management Appliance (SMA)

Compared 7% of the time

More KACE Systems Management Appliance (SMA) Competitors

Product Reports

Patch Management

Download Ivanti Neurons Patch for Intune product report

KACE Systems Management Appliance (SMA)

Download KACE Systems Management Appliance (SMA) product report

KACE Systems Management Appliance (SMA) report

Also Known As

Ivanti Patch for Windows, Patch for Windows, Shavlik Patch for Windows

Dell KACE Systems Management

Overview

Better protect against threats that stem from vulnerabilities in third-party applications.

Improve protection against threats that stem from vulnerabilities in third-party applications by extending Intune with risk-based third-party patch publishing – without any additional infrastructure.

Ivanti

KACE Systems Management Appliance offers integration capabilities, efficient image deployment, and comprehensive asset management. It supports centralized management across diverse devices and locations, simplifying IT processes and enhancing security.

KACE Systems Management Appliance provides single-pane visibility for endpoint management, mass software deployment, automated patch management, robust scripting, and detailed inventory tracking. It streamlines IT management and improves cyber-security compliance through remote software updates and centralized IT request handling. Despite struggles with scalability and the need for interface improvements, it enables efficient device imaging, script automation, and network management through detailed reporting. Organizations find it effective for software deployment, asset management, and endpoint monitoring, serving thousands of IoT devices and desktops.

What are the key features of KACE Systems Management Appliance?

Integration capabilities: Seamlessly connects with existing IT systems.
Efficient image deployment: Facilitates quick and effective distribution of system images.
Comprehensive asset management: Provides detailed tracking and management of IT assets.
User-friendly helpdesk: Simplifies handling IT requests and issues.
Automated patch management: Ensures devices are up-to-date with security patches.
Robust scripting: Allows for automation of complex IT tasks.
Detailed inventory tracking: Maintains accurate records of all IT assets.

What benefits should users expect from KACE Systems Management Appliance?

Simplified IT processes: Centralized management enhances operational efficiency.
Improved security: Streamlines cyber-security compliance through automated updates.
Flexibility in customizations: Adapts to specific IT environment needs.
Increased productivity: Efficient ticketing and reporting ease organizational operations.
Remote software updates: Ensures all devices are current, reducing security risks.

In healthcare, KACE Systems Management Appliance is used for maintaining device compliance and security standards. Educational institutions benefit from its capabilities to manage large numbers of endpoints across campuses. In finance, it aids in strict compliance requirements through automated patch management and detailed reporting. Retail sectors leverage its asset management features to streamline operations across numerous locations.

Quest Software

Sample Customers

Presbyterian Church

Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King

Ivanti Neurons Patch for Intune vs. KACE Systems Management Appliance (SMA)