Ivanti Neurons Patch for Intune vs KACE Systems Management Appliance (SMA) comparison

Ivanti and Quest Software are both solutions in the Patch Management category. Ivanti is ranked #14 with an average rating of 7.3, while Quest Software is ranked #10 with an average rating of 10.0. Ivanti holds a 1.6% mindshare in PM, compared to Quest Software’s 4.3% mindshare. Additionally, 100% of Ivanti users are willing to recommend the solution, compared to 95% of Quest Software users who would recommend it.

Ivanti Neurons Patch for In...

Read 11 Ivanti Neurons Patch for Intune reviews

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100% willing to recommend

KACE Systems Management App...

Read 39 KACE Systems Management Appliance (SMA) reviews

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1,530 Comparison Views

95% willing to recommend

Ivanti Neurons Patch for In...

KACE Systems Management App...

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Executive SummaryUpdated on Aug 19, 2025

KACE Systems Management Appliance and Ivanti Neurons Patch for Intune compete in the field of IT management solutions, offering device management and patching functionalities. KACE seems to have the upper hand in remote management convenience and deployment flexibility, whereas Ivanti excels in comprehensive patch management and peer-to-peer distribution.

Features: KACE Systems Management Appliance offers robust integration with Bomgar, efficient remote imaging, and comprehensive device management with impressive reporting capabilities. Ivanti Neurons Patch for Intune is valued for its peer-to-peer patching, wide third-party application support, and effective package distribution.

Room for Improvement: KACE faces scaling limitations when managing over 10,000 devices and could improve user-friendliness in software deployment and scripting. Ivanti needs better integration with cloud solutions, enhanced stability during patching, and improved reporting features for compliance visibility.

Ease of Deployment and Customer Service: KACE offers deployment flexibility across on-premises and cloud environments and is praised for responsive customer support. Ivanti supports on-premises and hybrid environments, also receiving positive customer service feedback. KACE, however, offers broader deployment flexibility.

Pricing and ROI: KACE offers a cost-effective model with notable ROI, though scaling can reveal higher costs. Ivanti’s pricing is affordable but may seem high compared to alternatives. KACE generally provides faster ROI, with Ivanti’s pricing scalability presenting challenges as node counts increase.

To learn more, read our detailed Ivanti Neurons Patch for Intune vs. KACE Systems Management Appliance (SMA) Report (Updated: July 2025).

Buyer's Guide

Ivanti Neurons Patch for Intune vs. KACE Systems Management Appliance (SMA)

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ivanti Neurons Patch for In...

Ranking in Patch Management

14th

Average Rating

7.8

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

KACE Systems Management App...

Ranking in Patch Management

10th

Average Rating

8.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Client Desktop Management (3rd), Endpoint Compliance (8th), Remote Monitoring and Management (RMM) (12th), Unified Endpoint Management (UEM) (8th)

Mindshare comparison

As of August 2025, in the Patch Management category, the mindshare of Ivanti Neurons Patch for Intune is 1.6%, down from 2.9% compared to the previous year. The mindshare of KACE Systems Management Appliance (SMA) is 4.3%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Patch Management

Featured Reviews

DddGgggg

Information Technology System Engineer at DRÄXLMAIER Group

Allows us to set maintenance windows and deliver patches

We can set a maintenance window and push the patch. I prefer writing scripts, doing software deployment, pushing it, and distributing applications in servers for the corner of the whole location. We download patches from Ivanti, and it collaborates with more than 700 products. For third-party applications, we download the patches, set a role in our environment, and push it using the maintenance window time and activation date. For software deployment, we receive the service request to install and prepare scripts and then push it in many locations according and relevant to the service request for each location. The group or collection devices are affected by the policy.

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Scott Tweed

Windows Engineer at a tech services company with 5,001-10,000 employees

Low maintenance, reliable, and easy to create packages

I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it. The deployment process for both deploying and creating a package is straightforward. I believe the inventory in KACE is superior to SCCM's. I know with SCCM I could do things like remote console into machines via the agent's remote console, but that is not a feature that is provided in KACE. I know that at least in the Systems Management Appliance, I can't get to it. I'm not sure how distribution works, with distribution points. I'm not sure if KACE has that feature. You could use an SCCM to set up distribution points at remote sites so that they don't have to download patches or software from across the country. If you have a DP or something similar, they could pull it down.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are device management and support for upgrading applications."

"We use the solution for security patching of Windows devices."

"Ivanti Patch's most valuable features are the patch module and the package distribution."

"I have found the interface and ease of use valuable features. Additionally, it is very easy to patch VMs and other systems, such a Linux. We are able to do patches even without the internet manually."

"I like the product's Peer to Peer patching feature."

"We can set a maintenance window and push the patch."

"It is very easy to use, as well as extremely efficient and accurate."

"The technical support from Ivanti is good."

More Ivanti Neurons Patch for Intune pros

"The single pane of glass for managing devices is helpful because it allows me to perform updates and control things without having to disturb the doctors or nurses."

"The ability to build scripts right on the deployment center itself, as well as building groups that take those scripts/task chains has been absolutely invaluable and one of the most important parts of my whole environment."

"The big pros of Quest KACE Systems Management are its simple interface, and simple, direct management. It's very easy to maintain and manage the device, and it's easy to get it up and running. You can have it up and running in an hour..."

"It also does patch management. At the moment, I'm rolling out a new feature update, 20.8.2, and it's a great challenge because we have to deploy it to 1,200 computers in the home office. We want to do it without interrupting production, but KACE is reliable and it's easy to adapt it to my needs for how and when to deploy the feature update."

"I am impressed by the service desk ticketing and asset management."

"Using this solution saves us lots of time, especially when it comes to performing updates."

"The ability to push an image to a machine, wake that image up, and just blast a new image to a computer without even having to touch it, and then push the software to that machine. This just made things so much more convenient for us and so much more efficient."

"With KACE, we were able to have a simplification of the software deployment management with more granularity and flexibility."

More KACE Systems Management Appliance (SMA) pros

Cons

"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."

"There are times when there is an update that causes some issues. These issues should be sorted out before the release."

"I would like to have better support for the application."

"In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite confusing."

"Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching."

"It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location."

"The product's support and configuration need to improve. It needs to be more scalable."

"Ivanti Patch could be improved with better integration with other cloud solutions."

More Ivanti Neurons Patch for Intune cons

"Paying for the product should come with full and extended training anytime it is needed."

"It could be designed a little bit more intuitively in terms of administration."

"The problem is that it's harder to directly emulate a lot of the stuff that the group policies do, using the KACE solution. With regular group policies, you just specify the various settings you want to change on the workstations, and then you specify the workstations and—while it's kind of an ugly mess—it does it. Whereas on KACE, you really have to know what you're doing with scripting to effectively script those exact same changes."

"The labeling process should be more streamlined. It should be easier to do. It gets confusing at times."

"I have complaints about smart label adaptation and because of this, I recommend a 24 to 48 hour bake-in period."

"I've had some issues with patch catalogue."

"Sometimes the information is not as real time as it's supposed to be."

"There should be a mini toolbox, like the competitors of KACE have, with the small features for KACE administrators. That would make their lives easier. If you are troubleshooting a specific endpoint, remote control is available as is Wake-on-LAN. But if you want to execute some commands, you have to use a third-party tool, the PS tool. If they would integrate those small things, it would make KACE more powerful."

More KACE Systems Management Appliance (SMA) cons

Pricing and Cost Advice

"The solution is expensive compared to other products."

"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."

"The solution is affordable."

"The license can get expensive if you have a lot of nodes."

"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."

"We are a university. So, we have a very good price for the system. I think the price for the system is worth it because of the security patch management. The security patch management is very important for us. The price is very good for KACE SMA, the functionality you get, and the patch management."

"It was a very attractive price. This is a huge feature of this product. If you would "credit score" this product versus others out there on the market, this one has a very attractive price."

"We need it, so we have to pay the price. It is what it is. If you need a gallon of milk, then you have to pay the price for it. You don't want to buy the cheap stuff. You want to buy the stuff that is organic and good for your body, which doesn't have all this other junk in it. You want it clean for your body. Quest has done that for our deployment and management systems."

"n terms of pricing and licensing, my advice is that you need to assess what you need and then look at what they offer. It's easy to get caught up in the things that you want, but don't really need."

"The pricing and licensing are good. It's worth it."

"We pay annually for technical support."

"Licensing is done on a per device basis, so it's dependent on how many agents you've got installed."

"The pricing is great. It's billed annually and it's very reasonable."

More KACE Systems Management Appliance (SMA) pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Government

12%

Manufacturing Company

Healthcare Company

University

12%

Government

10%

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Ivanti Patch for Windows?

We use the solution for security patching of Windows devices.

See all answers

What needs improvement with Ivanti Patch for Windows?

In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite ...

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What advice do you have for others considering Ivanti Patch for Windows?

The only downside I found regarding technical support was the time zone difference. Since we are two hours behind, we occasionally had to wait until the next morning for assistance. I would rate th...

See all answers

What is your experience regarding pricing and costs for Quest KACE Systems Management?

My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.

See all answers

What needs improvement with Quest KACE Systems Management?

I wish Quest KACE Systems Management Appliance (SMA) would have a top-down approach since we use orgs; currently, we have to go into each org to deploy applications when we need them all across the...

See all answers

What is your primary use case for Quest KACE Systems Management?

My main use case for Quest KACE Systems Management Appliance (SMA) is to deploy applications and maintain security, and we use it day-to-day to handle those tasks. With Quest KACE Systems Managemen...

See all answers

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Compared 32% of the time

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Compared 24% of the time

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Compared 9% of the time

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Product Reports

Buyer's Guide

Patch Management

August 2025

Download Ivanti Neurons Patch for Intune product report

Buyer's Guide

KACE Systems Management Appliance (SMA)

August 2025

KACE Systems Management Appliance (SMA) report

Download KACE Systems Management Appliance (SMA) product report

Also Known As

Ivanti Patch for Windows, Patch for Windows, Shavlik Patch for Windows

Dell KACE Systems Management

Overview

Better protect against threats that stem from vulnerabilities in third-party applications.

Improve protection against threats that stem from vulnerabilities in third-party applications by extending Intune with risk-based third-party patch publishing – without any additional infrastructure.

Ivanti

KACE Systems Management Appliance offers integration capabilities, efficient image deployment, and comprehensive asset management. It supports centralized management across diverse devices and locations, simplifying IT processes and enhancing security.

KACE Systems Management Appliance provides single-pane visibility for endpoint management, mass software deployment, automated patch management, robust scripting, and detailed inventory tracking. It streamlines IT management and improves cyber-security compliance through remote software updates and centralized IT request handling. Despite struggles with scalability and the need for interface improvements, it enables efficient device imaging, script automation, and network management through detailed reporting. Organizations find it effective for software deployment, asset management, and endpoint monitoring, serving thousands of IoT devices and desktops.

What are the key features of KACE Systems Management Appliance?

Integration capabilities: Seamlessly connects with existing IT systems.
Efficient image deployment: Facilitates quick and effective distribution of system images.
Comprehensive asset management: Provides detailed tracking and management of IT assets.
User-friendly helpdesk: Simplifies handling IT requests and issues.
Automated patch management: Ensures devices are up-to-date with security patches.
Robust scripting: Allows for automation of complex IT tasks.
Detailed inventory tracking: Maintains accurate records of all IT assets.

What benefits should users expect from KACE Systems Management Appliance?

Simplified IT processes: Centralized management enhances operational efficiency.
Improved security: Streamlines cyber-security compliance through automated updates.
Flexibility in customizations: Adapts to specific IT environment needs.
Increased productivity: Efficient ticketing and reporting ease organizational operations.
Remote software updates: Ensures all devices are current, reducing security risks.

In healthcare, KACE Systems Management Appliance is used for maintaining device compliance and security standards. Educational institutions benefit from its capabilities to manage large numbers of endpoints across campuses. In finance, it aids in strict compliance requirements through automated patch management and detailed reporting. Retail sectors leverage its asset management features to streamline operations across numerous locations.

Quest Software

Sample Customers

Presbyterian Church

Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King

Buyer's Guide

Ivanti Neurons Patch for Intune vs. KACE Systems Management Appliance (SMA)

July 2025

Free Report: Ivanti Neurons Patch for Intune vs. KACE Systems Management Appliance (SMA)

Find out what your peers are saying about Ivanti Neurons Patch for Intune vs. KACE Systems Management Appliance (SMA) and other solutions. Updated: July 2025.

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