No more typing reviews! Try our Samantha, our new voice AI agent.

Ivanti Neurons Patch for Intune vs KACE Systems Management Appliance (SMA) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ivanti Neurons Patch for In...
Ranking in Patch Management
15th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
KACE Systems Management App...
Ranking in Patch Management
9th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
40
Ranking in other categories
Client Desktop Management (2nd), Endpoint Compliance (7th), Remote Monitoring and Management (RMM) (11th), Unified Endpoint Management (UEM) (12th)
 

Mindshare comparison

As of June 2026, in the Patch Management category, the mindshare of Ivanti Neurons Patch for Intune is 2.4%, up from 1.5% compared to the previous year. The mindshare of KACE Systems Management Appliance (SMA) is 3.3%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
KACE Systems Management Appliance (SMA)3.3%
Ivanti Neurons Patch for Intune2.4%
Other94.3%
Patch Management
 

Featured Reviews

PA
IT Administrator at FPT Software Strategic Unit no 17
Keeping servers updated while encountering documentation issues and time zone delays in support
In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite confusing. Sometimes I had to uninstall, reinstall, or engage technical support, which took a lot of time. It would be helpful if the documentation could easily help us fix bugs on our own.
AdityaJain - PeerSpot reviewer
Security Administrator at EbixCash
Centralized software deployment has simplified endpoint control but needs stronger security alerts
What I like best about KACE Systems Management Appliance (SMA) is that it allows pushing custom-made applications to all computers that have KACE Systems Management Appliance (SMA) endpoint installed. This makes it easier for the organization to push patches and updates. If I need to push EDR updates, I can use KACE Systems Management Appliance (SMA), as it automatically updates the EDR on that endpoint, and that is a great feature. Overall, KACE Systems Management Appliance (SMA) helps streamline my processes by allowing me to check the uptime and downtime of machines, whether they are connected to the internet or not, and how long a machine has been switched off. I can also gather hardware details and software inventory from it. I can show a live demonstration if a video conference can be arranged. Incident resolution capabilities with KACE Systems Management Appliance (SMA) have improved operational efficiency for system administrators, as it makes it easier to track machines with KACE Systems Management Appliance (SMA), gather their IP addresses, and push several updates, patches, or software deployments at once. I can design compliances as per my requirements, such as ensuring passwords are reset after 45 days.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is an extremely robust product, very easy to use, as well as extremely efficient and accurate, and most of our customers just set it and forget it while it does all of the automatic patching month after month."
"We use the solution for security patching of Windows devices."
"This product helps us to create a streamlined process and it is working as expected."
"Ivanti Patch's most valuable features are the patch module and the package distribution."
"It is very easy to use, as well as extremely efficient and accurate."
"We can set a maintenance window and push the patch."
"Ivanti Patch is far better than other solutions."
"I like the product's Peer to Peer patching feature."
"It is excellent in terms of updating and configuring everything the way we need. For anything more complex, we do professional service engagements, and they're exceptional. For anything less complex, we just need to ask questions. Their support division is extremely good too."
"The help desk is super simple to use and we saw our return on investment a long time ago, just in man hours alone."
"The single pane of glass for managing devices is helpful because it allows me to perform updates and control things without having to disturb the doctors or nurses."
"The solution has saved us a ton of time in several areas."
"Using KACE has definitely increased our overall IT productivity."
"In terms of the amount of time KACE saves us, it's weeks of work on a monthly basis, and we're able to do things in a day that used to take us about a month to do."
"This solution makes it easy to control assets and upgrade all types of software."
"We couldn't ask for more."
 

Cons

"I would like to have better support for the application."
"The biggest problem that I have with technical support is that it is not regional and we are dealing with time differences."
"The product's support and configuration need to improve. It needs to be more scalable."
"There are times when there is an update that causes some issues. These issues should be sorted out before the release."
"Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching."
"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."
"In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite confusing."
"Ivanti Patch could be improved with better integration with other cloud solutions."
"The problem is that it's harder to directly emulate a lot of the stuff that the group policies do, using the KACE solution. With regular group policies, you just specify the various settings you want to change on the workstations, and then you specify the workstations and—while it's kind of an ugly mess—it does it. Whereas on KACE, you really have to know what you're doing with scripting to effectively script those exact same changes."
"I wish Quest KACE Systems Management Appliance (SMA) would have a top-down approach since we use orgs; currently, we have to go into each org to deploy applications when we need them all across the university."
"It is a little bit difficult to use the license compliances because you need to decide when you are using the software catalog if you are using it with their license compliance or the normal software part."
"There may be a good reason why some things are not easily able to be done, yet it needs work to compete with some of the other ticketing systems out there now."
"There is always room for improvement. However, the system does most of what we need at this moment."
"There are some of the patching solutions that it doesn't take care of for us, so we have to do those manually on the devices, and that's really the biggest thing."
"There should be a mini toolbox, like the competitors of KACE have, with the small features for KACE administrators."
"I have complaints about smart label adaptation and because of this, I recommend a 24 to 48 hour bake-in period."
 

Pricing and Cost Advice

"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."
"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."
"The license can get expensive if you have a lot of nodes."
"The solution is expensive compared to other products."
"The solution is affordable."
"The product is reasonably priced."
"There are no costs in addition to the standard licensing fees."
"It may be more expensive, but you get what you pay for."
"Its pricing model is good for what it offers. Nobody here gives me a hard time about renewing the contract every year. It might be a little cost prohibitive for a smaller company who has to stand up a virtual environment as well as have virtual environment licensing and the hardware. If you have a smaller environment, it might be cost prohibitive. If you only have a couple of hundred computers, you might be more willing to do those manually. In our environment, the cost savings of having KACE far outweigh the licensing costs. We are okay with its pricing model."
"The pricing and licensing are good. It's worth it."
"Licensing is very straightforward. They don't overcomplicate it. This is not a Cisco product where you have to have 30 different licenses just to open the box. It's pretty much set-and-forget. You pay an annual license... The cost is in the mid to upper range, but the ROI exceeds the outside cost, especially once you've had the system for a while."
"Licensing is done on a per device basis, so it's dependent on how many agents you've got installed."
"We pay annually for technical support."
report
Use our free recommendation engine to learn which Patch Management solutions are best for your needs.
902,270 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
8%
Construction Company
7%
Financial Services Firm
10%
University
10%
Construction Company
9%
Non Profit
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise20
Large Enterprise16
 

Questions from the Community

What needs improvement with Ivanti Patch for Windows?
In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite ...
What advice do you have for others considering Ivanti Patch for Windows?
The only downside I found regarding technical support was the time zone difference. Since we are two hours behind, we occasionally had to wait until the next morning for assistance. I would rate th...
What is your primary use case for Ivanti Patch for Windows?
The primary use case of Ivanti Neurons Patch for Intune ( /products/ivanti-neurons-patch-for-intune-reviews ) was primarily for updating all servers, ensuring that both main servers and production ...
What is your experience regarding pricing and costs for Quest KACE Systems Management?
In terms of cost-effectiveness, considering a situation where I want to deploy KACE Systems Management Appliance (SMA) for just pushing updates, it is completely fine. However, apart from that, I d...
What needs improvement with Quest KACE Systems Management?
For improvements in KACE Systems Management Appliance (SMA), I would want to see it become a standalone software agent. I am curious about why it does not offer EDR functionality. Additionally, the...
What is your primary use case for Quest KACE Systems Management?
I have deployed KACE Systems Management Appliance (SMA) around 230 plus PCs, and I use it to push Windows updates and scripts. I have designed various scripts for tasks such as password resets afte...
 

Also Known As

Ivanti Patch for Windows, Patch for Windows, Shavlik Patch for Windows
Dell KACE Systems Management
 

Overview

 

Sample Customers

Presbyterian Church
Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Find out what your peers are saying about Ivanti Neurons Patch for Intune vs. KACE Systems Management Appliance (SMA) and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.