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Ivanti Neurons Patch for Intune vs KACE Systems Management Appliance (SMA) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ivanti Neurons Patch for In...
Ranking in Patch Management
17th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
KACE Systems Management App...
Ranking in Patch Management
9th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
39
Ranking in other categories
Client Desktop Management (3rd), Endpoint Compliance (7th), Remote Monitoring and Management (RMM) (11th), Unified Endpoint Management (UEM) (10th)
 

Mindshare comparison

As of February 2026, in the Patch Management category, the mindshare of Ivanti Neurons Patch for Intune is 2.4%, up from 1.8% compared to the previous year. The mindshare of KACE Systems Management Appliance (SMA) is 3.7%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Market Share Distribution
ProductMarket Share (%)
KACE Systems Management Appliance (SMA)3.7%
Ivanti Neurons Patch for Intune2.4%
Other93.9%
Patch Management
 

Featured Reviews

PA
IT Administrator at FPT Software Strategic Unit no 17
Keeping servers updated while encountering documentation issues and time zone delays in support
In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite confusing. Sometimes I had to uninstall, reinstall, or engage technical support, which took a lot of time. It would be helpful if the documentation could easily help us fix bugs on our own.
MH
Server Administrator III at a university with 1,001-5,000 employees
Reliability and adaptability enable efficient application deployment and security management
The best features Quest KACE Systems Management Appliance (SMA) offers include the scripting function, which stands out to me because I can find specific needs and deploy the applications based on those needs. There was a time when scripting really saved me time by allowing me to find specific registry entries and modify them to patch security vulnerabilities. Scripting has saved us hundreds of hours over the years when patching these vulnerabilities compared to how we did it before. I really enjoy the security features that are enabled to deploy Microsoft and other vendor patches, which stand out to me as key functionalities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can set a maintenance window and push the patch."
"I have found the interface and ease of use valuable features. Additionally, it is very easy to patch VMs and other systems, such a Linux. We are able to do patches even without the internet manually."
"The technical support from Ivanti is good."
"The most valuable features are device management and support for upgrading applications."
"I like the product's Peer to Peer patching feature."
"Both in terms of features and operations, this is a good solution."
"We use the solution for security patching of Windows devices."
"The solution is a good product and I have heard that the interface is more friendly than that of Windows."
"There is one place for a lot of different things. If somebody has a problem with their computer, they will put in a ticket. From there, we will know who it is and the assets assigned to them, because there is one place to go look for what we are talking about and with whom we are talking. Just having one place for everything is really convenient. For example, we are able to deploy software to hundreds of computers. We don't need to go to each individual device."
"We're able to deploy software and push out fixes to endpoints faster than ever."
"The solution provides us a single pane of glass with everything that we need for endpoint management of all devices. It definitely has made our endpoint management process much easier."
"This solution makes it easy to control assets and upgrade all types of software."
"The Systems Deployment Appliance is magical when it comes to automating deployment... Not only can we have multiple images, specific to end-users' uses, but we have a plethora of post-installation tasks to install or configure the system, tasks that can be re-used for each system. You just have one basic base image, and then you use the post-install tasks to customize everything else. It is amazing."
"The most valuable feature is the imaging of computers through the SDA... Being able to do that so quickly with the SDA, and to then use the SMA for reinstalling software, has been huge for our productivity."
"The software asset management has been a big help, even when it comes to license true-ups. I can use it to find out how many Tivoli we have, and boom, there's the number... And you can actually click on the information about the software and it shows, for example, that these five servers are where it's being reported. If you really want, you can log in to them and validate."
"The most valuable feature is the ability to have an overview of all devices that are accessing our environment."
 

Cons

"Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching."
"The product's support and configuration need to improve. It needs to be more scalable."
"There are times when there is an update that causes some issues. These issues should be sorted out before the release."
"Ivanti Patch could be improved with better integration with other cloud solutions."
"I tried to be a partner of Ivanti and, from this vantage point, the quotes are, perhaps, a bit high."
"It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location."
"The reports have to show the compliance level of the patching, which Ivanti does not provide."
"In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite confusing."
"The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface and lacks a manual configuration option."
"It could be designed a little bit more intuitively in terms of administration."
"I would like them to implement VBScript language in KACE Systems Management. Currently, we can only use PowerShell."
"Its dashboard needs improvement. Currently, there is no way to modify the dashboard. There should be more flexibility so that we can create views according to our use case."
"I've had some issues with patch catalogue."
"The only pain point I have is with their salespeople. They call too often. They're too aggressive in trying to upsell. We know what we need, and we know if we want to expand. I don't mind quarterly calls from them, but sometimes, it is weekly. They need to get their sales team under control. The main goal of their support people and professional services is to make sure they deliver the service, and they deliver it well, whereas their salespeople are so interested in making a sale that they're wasting my time."
"The only hiccups we had were some power issues, where the box was a little under-powered early on."
"We had issues with the tool's support. We are a Dutch firm and everything has to be in Dutch. We were not able to do the alerts. You were required to tweak them a lot to get them in the language that you preferred. The solution's support depended on the person that you got online. Sometimes, the response was fast and other times you needed to wait a long time. The support also depended on the levels of support that you had requested."
 

Pricing and Cost Advice

"The solution is affordable."
"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."
"The license can get expensive if you have a lot of nodes."
"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."
"The solution is expensive compared to other products."
"It may be more expensive, but you get what you pay for."
"Based on other solutions that we had implemented, its pricing seems to be quite competitive. It is not inexpensive, but it is also not more expensive than any other solution. They have the standard licensing fees and support fees."
"There are no costs in addition to the standard licensing fees."
"Their pricing is per end-point device. There is an initial cost for the license for the server, which is pretty low, and then there is a per end-point device license, which is also fairly low. So, the pricing is still reasonable."
"The pricing and licensing are absolutely fair."
"The product is reasonably priced."
"We pay annually for technical support."
"The pricing is fair."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
9%
Manufacturing Company
8%
Healthcare Company
6%
University
12%
Non Profit
10%
Government
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise20
Large Enterprise15
 

Questions from the Community

What needs improvement with Ivanti Patch for Windows?
In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite ...
What advice do you have for others considering Ivanti Patch for Windows?
The only downside I found regarding technical support was the time zone difference. Since we are two hours behind, we occasionally had to wait until the next morning for assistance. I would rate th...
What is your primary use case for Ivanti Patch for Windows?
The primary use case of Ivanti Neurons Patch for Intune ( /products/ivanti-neurons-patch-for-intune-reviews ) was primarily for updating all servers, ensuring that both main servers and production ...
What is your experience regarding pricing and costs for Quest KACE Systems Management?
My experience with pricing, setup cost, and licensing for Quest KACE Systems Management Appliance (SMA) is that, hands down, it beat all of the others in simplicity and pricing.
What needs improvement with Quest KACE Systems Management?
I wish Quest KACE Systems Management Appliance (SMA) would have a top-down approach since we use orgs; currently, we have to go into each org to deploy applications when we need them all across the...
What is your primary use case for Quest KACE Systems Management?
My main use case for Quest KACE Systems Management Appliance (SMA) is to deploy applications and maintain security, and we use it day-to-day to handle those tasks. With Quest KACE Systems Managemen...
 

Also Known As

Ivanti Patch for Windows, Patch for Windows, Shavlik Patch for Windows
Dell KACE Systems Management
 

Overview

 

Sample Customers

Presbyterian Church
Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Find out what your peers are saying about Ivanti Neurons Patch for Intune vs. KACE Systems Management Appliance (SMA) and other solutions. Updated: December 2025.
881,821 professionals have used our research since 2012.