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Ivanti Neurons Patch for Intune vs Microsoft Windows Server Update Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ivanti Neurons Patch for In...
Ranking in Patch Management
15th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Microsoft Windows Server Up...
Ranking in Patch Management
4th
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
53
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Patch Management category, the mindshare of Ivanti Neurons Patch for Intune is 2.4%, up from 1.5% compared to the previous year. The mindshare of Microsoft Windows Server Update Services is 4.0%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
Microsoft Windows Server Update Services4.0%
Ivanti Neurons Patch for Intune2.4%
Other93.6%
Patch Management
 

Featured Reviews

PA
IT Administrator at FPT Software Strategic Unit no 17
Keeping servers updated while encountering documentation issues and time zone delays in support
In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite confusing. Sometimes I had to uninstall, reinstall, or engage technical support, which took a lot of time. It would be helpful if the documentation could easily help us fix bugs on our own.
NN
IT Manager at Handi Quilter, Inc.
Experience with update service shows need for reliability, but support excels
I wouldn't say any of the update services have great features. The only real advantage I have for having Microsoft Windows Server Update Services is if I know or have been informed of a bad update that's causing software conflicts, I can stop it. But I do not depend on Microsoft Windows Server Update Services to keep my machines updated because the failure rates are too high. I have other tools for reporting and inventory capabilities. The inventory tool and the entire backend of Microsoft Windows Server Update Services is poorly coded. It's not very reliable, so you can tell when dealing with bad code, and it may work one day but may not work another. So I had to stop using it because I need something that's reliable, therefore I use other tools for that information. In a pinch, you can use Microsoft Windows Server Update Services tools, but for the most part, they're not reliable enough. I don't believe I've seen any improvement on bandwidth optimization or deployment speed from Microsoft Windows Server Update Services. In fact, the only real improvement comes directly from Microsoft because they stagger the updates. So that helps, but having Microsoft Windows Server Update Services on-premise does not provide any real benefit. Its pricing is just all-inclusive. I don't think about it that way. If somebody tried to sell me Microsoft Windows Server Update Services, I would probably reject it. It's a tool that we have, so we use it, but if I were to pay extra for it, I would say it's not worth it. Some of the main differences between Microsoft Windows Server Update Services and the other tools are that WSUS's backend is based on IIS, which is not a very reliable host method. You're going to have problems getting Microsoft Windows Server Update Services to run when you have a large organization. The speed of it is quite painfully slow, so there's not a lot you can do to get Microsoft Windows Server Update Services to work under stress. The other tools just work. I can tell you what services are running on each of my machines and can stop or restart services. I can inventory the software they have on them with multiple tools, so I know what software is on our machines. I don't have to rely on a tool that works when it wants to and requires so much maintenance to keep it going. Microsoft Windows Server Update Services is only to green check updates that I know are fine, but obviously, it could save me in a pinch if something went wrong.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support from Ivanti is good."
"We can set a maintenance window and push the patch."
"Its features are very complete."
"I have found the interface and ease of use valuable features. Additionally, it is very easy to patch VMs and other systems, such a Linux. We are able to do patches even without the internet manually."
"Both in terms of features and operations, this is a good solution."
"Ivanti Patch is far better than other solutions."
"It is very easy to use, as well as extremely efficient and accurate."
"The most valuable features are device management and support for upgrading applications."
"The centralized management and merging capabilities are useful, Windows users can switch from open access to data from the Linux servers, the various security updates are good for the users as well as the organizations as it helps keep the solution safe, the performance has been okay, technical support is responsive, and it can scale."
"With WSUS, you can automatically install and distribute Microsoft security patches without using an internet connection for all clients and servers. It is not difficult to understand how it works and I think it's a very nice tool."
"The central points of managing product updates have been the tool's most valuable features."
"The initial setup and activation are straightforward, and the configuration tends to be quick with the validation of the package."
"The solution is great for internal updates."
"Instead of leaving each server to download their own updates, with WSUS you have a centralized management tool for all the updates alongside a log for all the servers."
"Microsoft Windows Server Update Services is highly stable."
"This solution is stable."
 

Cons

"The reports have to show the compliance level of the patching, which Ivanti does not provide."
"I tried to be a partner of Ivanti and, from this vantage point, the quotes are, perhaps, a bit high."
"Ivanti Patch could be improved with better integration with other cloud solutions."
"In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite confusing."
"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."
"Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching."
"The biggest problem that I have with technical support is that it is not regional and we are dealing with time differences."
"I would like to have better support for the application."
"While the product is generally effective, I believe the integration with other applications could be enhanced."
"There are several areas needing improvement, including the management of third-party patches."
"They could reduce the platform's prices."
"A few bugs need to be figured out for the security side."
"The approval process must be improved."
"This is a good product and it does its job but it's quite complex to configure, implement, and maintain, and the interface is terrible, so I rate it eight out of 10."
"The only complex part was the solution’s tricky setup phase."
"One area for improvement is that WSUS does not give 100% accuracy, so you cannot be completely certain that all of your systems are fully patched."
 

Pricing and Cost Advice

"The solution is expensive compared to other products."
"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."
"The license can get expensive if you have a lot of nodes."
"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."
"The solution is affordable."
"The solution is expensive, and the licensing costs are yearly."
"The integration is included in the Windows Server system, and there are no additional fees."
"The product is not expensive."
"I rate the solution's pricing a nine out of ten."
"It doesn't need a license. It's offered for free with Microsoft."
"The product is expensive."
"Microsoft's operating model determines the solution's pricing, and we use it based on our enterprise agreement, which incurs an annual cost."
"This product comes included with Windows and can be used free of charge."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
8%
Government
7%
Construction Company
7%
Manufacturing Company
8%
Government
7%
University
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise24
 

Questions from the Community

What needs improvement with Ivanti Patch for Windows?
In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite ...
What advice do you have for others considering Ivanti Patch for Windows?
The only downside I found regarding technical support was the time zone difference. Since we are two hours behind, we occasionally had to wait until the next morning for assistance. I would rate th...
What is your primary use case for Ivanti Patch for Windows?
The primary use case of Ivanti Neurons Patch for Intune ( /products/ivanti-neurons-patch-for-intune-reviews ) was primarily for updating all servers, ensuring that both main servers and production ...
What is your experience regarding pricing and costs for Microsoft Windows Server Update Services?
I don't know all details about pricing for Microsoft Windows Server Update Services, so I can't answer this question.
What needs improvement with Microsoft Windows Server Update Services?
I think nothing could be improved or enhanced in Microsoft Windows Server Update Services because it is doing precisely what it has to do. I do not see any minor enhancements or limitations to be o...
What is your primary use case for Microsoft Windows Server Update Services?
I use Microsoft Windows Server Update Services primarily for Windows updates, specifically for updates and security patch updates from Microsoft.
 

Also Known As

Ivanti Patch for Windows, Patch for Windows, Shavlik Patch for Windows
Windows Server Update Services, Microsoft WSUS, WSUS, Microsoft Software Update Services, Software Update Services, Microsoft SUS, SUS, MS Windows Server Update Services
 

Overview

 

Sample Customers

Presbyterian Church
Information Not Available
Find out what your peers are saying about Ivanti Neurons Patch for Intune vs. Microsoft Windows Server Update Services and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.