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Microsoft Windows Server Update Services vs Qualys Patch Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.8
Microsoft Windows Server Update Services offers cost-effective automation and patch management, centralizing updates to reduce crashes and download traffic.
Sentiment score
7.2
Qualys Patch Management enhances security, reduces vulnerabilities, saves time, lowers costs, and offers an intuitive interface with updated data.
If they have some bundle options to pay less for more, we will get it and use it.
Senior Oracle DBA at a financial services firm with 11-50 employees
With Qualys, we can save around 70 percent of time and between 30 to 40 percent of money.
Information Security Manager at BARC India
We have a 50 percent return on investment due to reduced operational complexity and increased efficiency in patching and detection.
Information Security - Manager at Infosys
We have achieved significant time savings of 90 percent, primarily due to comprehensive oversight and visibility of security issues.
Manager Information Security at a consultancy with 10,001+ employees
 

Customer Service

Sentiment score
4.5
Microsoft Windows Server Update Services support is mixed, with praise for premium help but concerns over wait times and organization.
Sentiment score
7.3
Qualys Patch Management offers efficient support, though initial responses vary; communication is better via email than phone.
Microsoft Update provides one of the worst support experiences among all tech companies that I have experienced.
Lead - Technical Services at Impetus
When you pay for the support, you are guaranteed resolution, and I don't think anybody else does that.
IT Manager at Handi Quilter, Inc.
There was a time when contacting the support agency was more straightforward.
Network Architect at a construction company with 51-200 employees
The support team is experienced and responsive.
Senior Security Consultant at CyberNxt Solutions LLP
The support team is responsive and provides detailed information.
Vulnerability Management Engineer at a comms service provider with 10,001+ employees
Whenever we raise a request and mention the priority of the ticket, they respond immediately via email or call.
Security Consultant at Onity
 

Scalability Issues

Sentiment score
5.7
Microsoft Windows Server Update Services is praised for scalability and flexibility, though some note performance issues in large-scale environments.
Sentiment score
8.4
Qualys Patch Management is scalable, accommodating growth, though improvements are needed in multi-tenancy, Mac support, and licensing cost-efficiency.
Though there are options to use Microsoft MS SQL, it does not support more than 3,000 clients.
Lead - Technical Services at Impetus
It scales efficiently across different machines globally, ensuring patches are deployed smoothly.
Senior Information Security Engineer at a consultancy with 10,001+ employees
Qualys Patch Management is a globally scalable product, easily handling increasing workloads and users.
Information Security Manager at BARC India
If a client has purchased licensing for ten thousand assets and exceeds that, Qualys continues to scan those additional assets, which ensures the client's coverage.
Lead Product Manager ASM at a tech vendor with 1,001-5,000 employees
 

Stability Issues

Sentiment score
4.9
Microsoft Windows Server Update Services is highly reliable with minimal bugs, supporting various setups effectively and requiring low maintenance.
Sentiment score
7.6
Qualys Patch Management is stable and reliable, with minimal downtime and rare disruptions, offering consistent performance for most users.
When we schedule our updates, it works, and that's it—nothing irregular or different than what was expected.
Senior Oracle DBA at a financial services firm with 11-50 employees
I would rate the stability of Qualys Patch Management nine point five out of ten.
Information Security Lead at a consultancy with 10,001+ employees
The stability of Qualys Patch Management is impeccable.
Sr Cyber Security Manager at BARC India
Overall, it is reliable.
System Engineer at a tech services company with 11-50 employees
 

Room For Improvement

Microsoft Windows Server Update Services needs UI improvements, enhanced integration, better client support, and efficient updates to reduce disruptions.
Qualys Patch Management requires better driver updates, user interface improvements, increased automation, and enhanced support and integration features.
The inventory tool and the entire backend of Microsoft Windows Server Update Services is poorly coded. It's not very reliable, so you can tell when dealing with bad code, and it may work one day but may not work another.
IT Manager at Handi Quilter, Inc.
I would like the updates to be less often and more rarely because they have a high impact on our team.
Senior Oracle DBA at a financial services firm with 11-50 employees
There is a limitation where Qualys may not always offer solutions for remediation, particularly for end-of-life or end-of-service applications.
System Engineer at a tech services company with 11-50 employees
It would be better if Qualys Patch Management identifies whether the process has failed at the first instance and provides a retry button or retry mechanism, allowing retries for failed patches.
Sr Security Engineer at a tech services company with 10,001+ employees
For critical options, they could make them red, green for medium, and blue for less significant options.
Cyber Security Specialist at UBS Financial
 

Setup Cost

Windows Server Update Services is included with Windows Server, offering varied pricing, with differing costs based on licensing models.
Qualys Patch Management offers good value despite higher costs, with scaling benefits and improved affordability for small businesses.
It's a free service.
Lead - Technical Services at Impetus
It's free.
Network Architect at a construction company with 51-200 employees
We get many more features at the same price as other solutions such as Microsoft SCCM.
Senior Security Consultant at CyberNxt Solutions LLP
However, it can be a bit expensive sometimes, and I think clients can be shocked when they see the price.
Lead Product Manager ASM at a tech vendor with 1,001-5,000 employees
The pricing is reasonable and less expensive than the previous tool.
Technical Lead - Security Operations at a tech services company with 51-200 employees
 

Valuable Features

Microsoft Windows Server Update Services offers efficient, centralized update management with scalability, AD integration, cost-effectiveness, and selective patch downloads.
Qualys Patch Management offers automated scheduling, real-time insights, and risk-based management, enhancing security and reducing vulnerabilities efficiently.
The ease of use and efficient reporting contribute significantly to my overall productivity.
Lead - Technical Services at Impetus
The most valuable feature of Microsoft Windows Server Update Services is the update for Microsoft Windows Server.
Senior Oracle DBA at a financial services firm with 11-50 employees
Patch management is indeed valuable, however, the process to achieve it could be improved.
Network Architect at a construction company with 51-200 employees
We leverage this functionality to deploy scripts that adjust registry values, effectively patching vulnerabilities and enhancing the security of our machines.
Senior Information Security Engineer at a consultancy with 10,001+ employees
We have been able to apply workarounds for zero-day vulnerabilities efficiently.
Senior Security Consultant at CyberNxt Solutions LLP
It provides insight into the organization's security posture and keeps databases updated with new CVEs.
Cyber Security Engineer at Techensglobal
 

Categories and Ranking

Microsoft Windows Server Up...
Ranking in Patch Management
3rd
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
52
Ranking in other categories
No ranking in other categories
Qualys Patch Management
Ranking in Patch Management
1st
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
40
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Patch Management category, the mindshare of Microsoft Windows Server Update Services is 4.5%, down from 7.3% compared to the previous year. The mindshare of Qualys Patch Management is 3.6%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Market Share Distribution
ProductMarket Share (%)
Qualys Patch Management3.6%
Microsoft Windows Server Update Services4.5%
Other91.9%
Patch Management
 

Featured Reviews

NN
IT Manager at Handi Quilter, Inc.
Experience with update service shows need for reliability, but support excels
I wouldn't say any of the update services have great features. The only real advantage I have for having Microsoft Windows Server Update Services is if I know or have been informed of a bad update that's causing software conflicts, I can stop it. But I do not depend on Microsoft Windows Server Update Services to keep my machines updated because the failure rates are too high. I have other tools for reporting and inventory capabilities. The inventory tool and the entire backend of Microsoft Windows Server Update Services is poorly coded. It's not very reliable, so you can tell when dealing with bad code, and it may work one day but may not work another. So I had to stop using it because I need something that's reliable, therefore I use other tools for that information. In a pinch, you can use Microsoft Windows Server Update Services tools, but for the most part, they're not reliable enough. I don't believe I've seen any improvement on bandwidth optimization or deployment speed from Microsoft Windows Server Update Services. In fact, the only real improvement comes directly from Microsoft because they stagger the updates. So that helps, but having Microsoft Windows Server Update Services on-premise does not provide any real benefit. Its pricing is just all-inclusive. I don't think about it that way. If somebody tried to sell me Microsoft Windows Server Update Services, I would probably reject it. It's a tool that we have, so we use it, but if I were to pay extra for it, I would say it's not worth it. Some of the main differences between Microsoft Windows Server Update Services and the other tools are that WSUS's backend is based on IIS, which is not a very reliable host method. You're going to have problems getting Microsoft Windows Server Update Services to run when you have a large organization. The speed of it is quite painfully slow, so there's not a lot you can do to get Microsoft Windows Server Update Services to work under stress. The other tools just work. I can tell you what services are running on each of my machines and can stop or restart services. I can inventory the software they have on them with multiple tools, so I know what software is on our machines. I don't have to rely on a tool that works when it wants to and requires so much maintenance to keep it going. Microsoft Windows Server Update Services is only to green check updates that I know are fine, but obviously, it could save me in a pinch if something went wrong.
AN
Cyber Security Specialist at UBS Financial
Patch management process becomes more efficient and cost-effective while significantly improving vulnerability remediation rates
Regarding improvements in Qualys Patch Management, I did not quite understand the downsides they were expecting. Initially, I was confused about where to find and how to use the available features. It was challenging to identify the options we could employ and why we were using them. However, once I gained hands-on experience, I was able to identify the tool's particular features, making it easier for us to use it. The initial phase had some difficulty with the user interface. I would them to improve user training. They have used many colors, which can be confusing, so they should use specific colors for specific options. For critical options, they could make them red, green for medium, and blue for less significant options. This would make it easier for a beginner to recognize which buttons are dangerous to click. Such adjustments can help new users learn the solution faster.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Government
8%
Computer Software Company
8%
Manufacturing Company
8%
Financial Services Firm
11%
Government
11%
Computer Software Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise23
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise23
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Windows Server Update Services?
I don't know all details about pricing for Microsoft Windows Server Update Services, so I can't answer this question.
What needs improvement with Microsoft Windows Server Update Services?
I think that an area of Microsoft Windows Server Update Services that could be improved is to make these updates less often and more rarely than now, because we have to do these updates once a mont...
What is your experience regarding pricing and costs for Qualys Patch Management?
The pricing of Qualys is promising, but I don't have the specifics. Based on my experience, both Qualys and Tenable have similar price points, but clients choose based on whether they need a compre...
What needs improvement with Qualys Patch Management?
Qualys should improve by offering a dedicated testing environment for patches, allowing clients to test patches before deploying them to production. Currently, clients must manage this themselves, ...
What is your primary use case for Qualys Patch Management?
I have experience using Qualys because I'm a pre-sales engineer in one of the systems integrator companies here in the Philippines. I am also handling and selling Qualys, doing presentations to our...
 

Also Known As

Windows Server Update Services, Microsoft WSUS, WSUS, Microsoft Software Update Services, Software Update Services, Microsoft SUS, SUS, MS Windows Server Update Services
No data available
 

Overview

Find out what your peers are saying about Microsoft Windows Server Update Services vs. Qualys Patch Management and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.