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Microsoft Windows Server Update Services vs Qualys Patch Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.3
Windows Server Update Services automates updates, reducing costs and crashes, while requiring minimal management due to its cloud-native design.
Sentiment score
8.3
Qualys Patch Management boosts security, reduces vulnerabilities by 80%, saves 90% time, and improves efficiency and resource allocation.
With Qualys, we can save around 70 percent of time and between 30 to 40 percent of money.
We have a 50 percent return on investment due to reduced operational complexity and increased efficiency in patching and detection.
We have achieved significant time savings of 90 percent, primarily due to comprehensive oversight and visibility of security issues.
 

Customer Service

Sentiment score
4.5
Windows Server Update Services support varies, with some praising it and others citing delays and complex processes.
Sentiment score
7.4
Qualys Patch Management provides efficient support with quick resolutions, though users occasionally report delays or inconsistency in assistance.
Microsoft Update provides one of the worst support experiences among all tech companies that I have experienced.
When you pay for the support, you are guaranteed resolution, and I don't think anybody else does that.
There was a time when contacting the support agency was more straightforward.
The support team is experienced and responsive.
The support team is responsive and provides detailed information.
Whenever we raise a request and mention the priority of the ticket, they respond immediately via email or call.
 

Scalability Issues

Sentiment score
5.6
Microsoft Windows Server Update Services is scalable and integrates well, but faces performance issues in large deployments.
Sentiment score
8.5
Qualys Patch Management excels in scalability with high user ratings but may face challenges in cost and usability.
Though there are options to use Microsoft MS SQL, it does not support more than 3,000 clients.
It scales efficiently across different machines globally, ensuring patches are deployed smoothly.
Qualys Patch Management is a globally scalable product, easily handling increasing workloads and users.
They introduce new modules as needed, making Patch Management highly scalable.
 

Stability Issues

Sentiment score
4.5
Microsoft Windows Server Update Services is highly stable and reliable, with occasional minor issues but generally trusted by users.
Sentiment score
8.1
Qualys Patch Management is highly stable and reliable, with minimal downtime and effective management of rare technical issues.
I would rate the stability of Qualys Patch Management nine point five out of ten.
The stability of Qualys Patch Management is impeccable.
Overall, it is reliable.
 

Room For Improvement

Users seek enhancements in WSUS's GUI, reporting, patch management, integration, stability, automation, documentation, and performance for better usability.
Qualys Patch Management needs better integration, accuracy, and support, faster deployments, and improvements in interface, reporting, and pricing.
The inventory tool and the entire backend of Microsoft Windows Server Update Services is poorly coded. It's not very reliable, so you can tell when dealing with bad code, and it may work one day but may not work another.
There is a limitation where Qualys may not always offer solutions for remediation, particularly for end-of-life or end-of-service applications.
It would be better if Qualys Patch Management identifies whether the process has failed at the first instance and provides a retry button or retry mechanism, allowing retries for failed patches.
For critical options, they could make them red, green for medium, and blue for less significant options.
 

Setup Cost

Windows Server Update Services is free but additional server licensing and deployment costs may impact budgeting for smaller enterprises.
Qualys Patch Management is seen as cost-effective for its robust features and scalable pricing, despite varying opinions on support.
It's a free service.
It's free.
We get many more features at the same price as other solutions such as Microsoft SCCM.
The pricing is reasonable and less expensive than the previous tool.
Qualys Patch Management is expensive.
 

Valuable Features

Microsoft Windows Server Update Services simplifies update management with AD integration, centralized deployment, policy control, automation, and scalability.
Qualys Patch Management offers automated patching, comprehensive reporting, and seamless integration, enhancing efficiency and asset management for multi-OS environments.
The ease of use and efficient reporting contribute significantly to my overall productivity.
Patch management is indeed valuable, however, the process to achieve it could be improved.
We leverage this functionality to deploy scripts that adjust registry values, effectively patching vulnerabilities and enhancing the security of our machines.
We have been able to apply workarounds for zero-day vulnerabilities efficiently.
It provides insight into the organization's security posture and keeps databases updated with new CVEs.
 

Categories and Ranking

Microsoft Windows Server Up...
Ranking in Patch Management
2nd
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
51
Ranking in other categories
No ranking in other categories
Qualys Patch Management
Ranking in Patch Management
4th
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
33
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Patch Management category, the mindshare of Microsoft Windows Server Update Services is 5.5%, down from 10.8% compared to the previous year. The mindshare of Qualys Patch Management is 4.3%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

DilipMishra - PeerSpot reviewer
Manages security and compliance effectively for small to medium organizations
Microsoft Windows Server Update Services should improve its patching solution by providing offline patches because most customers are not willing to provide direct internet access to Microsoft cloud and don't want to expose their workstations through the internet. In those situations, Microsoft has limitations; most patches are totally dependent on internet access and they are not providing offline patches. Microsoft Windows Server Update Services is lacking detailed information such as different patch information, CVSS values, and an approval mechanism; some are giving classification wise, and some are giving product wise. Microsoft Windows Server Update Services does not provide detailed patching information. Individual machine-wise details are available, but for any centralized deployment, that is not available. It is only available on the WSUS server which has its limitations.
Revathi VeeraRaghavan - PeerSpot reviewer
Provides a centralized platform for managing assets and vulnerabilities, enabling assessment, prioritization, and remediation
Qualys Patch Management system requires several improvements. Firstly, the inability to download asset patches and the lack of third-party application integration limit patch accessibility. Additionally, rollback options are unreliable, and pre-deployment patch testing is crucial. Reporting needs enhancement, particularly with group-based compliance percentages and clearer, VMDR-like reporting in the Patch Management module. Furthermore, detection speed should be improved, as patches are released 24 hours after QIDs are published. The user interface could be more functional, with dashboards for patch compliance visualization and simplified error code language. Finally, the Mac patch catalogue needs expansion, and automated workflows, policy enforcement, and testing procedures should be streamlined for seamless, user-independent operation.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Government
11%
Manufacturing Company
10%
Financial Services Firm
8%
Computer Software Company
12%
Government
12%
Manufacturing Company
11%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Windows Server Update Services?
Regarding the cost, Microsoft Windows Server Update Services is reasonable.
What needs improvement with Microsoft Windows Server Update Services?
I wouldn't say any of the update services have great features. The only real advantage I have for having Microsoft Windows Server Update Services is if I know or have been informed of a bad update ...
What is your experience regarding pricing and costs for Qualys Patch Management?
From a pricing perspective, I find Qualys to be a bit higher, but it is worth it. Compared to other tools, it is on the costly side, but I believe it is worth the investment.
What needs improvement with Qualys Patch Management?
Regarding improvements in Qualys Patch Management, I did not quite understand the downsides they were expecting. Initially, I was confused about where to find and how to use the available features....
What is your primary use case for Qualys Patch Management?
I am using Qualys Patch Management for two years, and everything is satisfactory from my side. Before purchasing Qualys Patch Management, we were already using Qualys VMDR and the cloud agent model...
 

Also Known As

Windows Server Update Services, Microsoft WSUS, WSUS, Microsoft Software Update Services, Software Update Services, Microsoft SUS, SUS, MS Windows Server Update Services
No data available
 

Overview

Find out what your peers are saying about Microsoft Windows Server Update Services vs. Qualys Patch Management and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.