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ManageEngine Patch Manager Plus vs Microsoft Windows Server Update Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.4
ManageEngine Patch Manager Plus enhanced efficiency, security, and productivity with centralized management, automation, and an intuitive interface for users.
Sentiment score
3.3
Windows Server Update Services automates updates, reducing costs and crashes, while requiring minimal management due to its cloud-native design.
Compared to other products, ManageEngine provides good return on investment within five years.
 

Customer Service

Sentiment score
4.6
ManageEngine Patch Manager Plus customer support is praised for its responsiveness and effectiveness, often receiving high satisfaction scores.
Sentiment score
4.5
Windows Server Update Services support varies, with some praising it and others citing delays and complex processes.
Customer service and support are excellent, with a perfect score of ten out of ten.
The technical support from ManageEngine Patch Manager Plus is helpful.
Premium support does not have any benefits.
When you pay for the support, you are guaranteed resolution, and I don't think anybody else does that.
There was a time when contacting the support agency was more straightforward.
 

Scalability Issues

Sentiment score
4.1
ManageEngine Patch Manager Plus is scalable, supporting various OS and applications, adaptable for growing IT environments with minimal resources.
Sentiment score
5.6
Microsoft Windows Server Update Services is scalable and integrates well, but faces performance issues in large deployments.
Scalability requires downtime for performance adjustments.
To go beyond this, shifting to SCCM is advisable.
 

Stability Issues

Sentiment score
6.8
ManageEngine Patch Manager Plus is highly rated for stability, performing effectively and efficiently without impacting resources during daily use.
Sentiment score
4.5
Microsoft Windows Server Update Services is highly stable and reliable, with occasional minor issues but generally trusted by users.
 

Room For Improvement

ManageEngine Patch Manager Plus needs better Mac OS support, UI simplicity, remote patching, targeting, pricing, and licensing improvements.
Users seek enhancements in WSUS's GUI, reporting, patch management, integration, stability, automation, documentation, and performance for better usability.
When the patch testing works well, there is no need for patch management rollbacks.
Instead of separate technician licenses for each product, there should be a single bundled license to simplify licensing requirements.
The inventory tool and the entire backend of Microsoft Windows Server Update Services is poorly coded. It's not very reliable, so you can tell when dealing with bad code, and it may work one day but may not work another.
 

Setup Cost

ManageEngine Patch Manager Plus offers cost-effective pricing with annual licenses from $3,000 to $5,000, varying by company size.
Windows Server Update Services is free but additional server licensing and deployment costs may impact budgeting for smaller enterprises.
There is a concern regarding the exchange rate as one dollar equals six reais today, making everything expensive in dollars for us.
ManageEngine's licensing model recently changed from being endpoint-based to server-based, which might affect costs during the next renewal.
It's a free service.
It's free.
 

Valuable Features

ManageEngine Patch Manager Plus offers centralized management, easy automation, and robust integration, supporting various systems with reliable patching and inventory management.
Microsoft Windows Server Update Services simplifies update management with AD integration, centralized deployment, policy control, automation, and scalability.
The software covers platform security and application security, ensuring everything is updated at the endpoint level.
It is valued for its role in addressing the vulnerabilities discovered by Insight VM.
The Patch Management Plus feature has rollback capabilities, which are easy to use, especially in cases affecting servers.
The ease of use and efficient reporting contribute significantly to my overall productivity.
Patch management is indeed valuable, however, the process to achieve it could be improved.
 

Categories and Ranking

ManageEngine Patch Manager ...
Ranking in Patch Management
5th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Microsoft Windows Server Up...
Ranking in Patch Management
2nd
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
51
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Patch Management category, the mindshare of ManageEngine Patch Manager Plus is 6.8%, down from 8.4% compared to the previous year. The mindshare of Microsoft Windows Server Update Services is 5.5%, down from 10.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

Waleed Omar - PeerSpot reviewer
Integration capabilities streamline management but automation and GUI need improvements
While it's a good feature, it needs some improvement. Different patch manager competitors have functionality with AI inside, so if that could be integrated, it would be much easier for the end-user to manage it. We have not started using remote patching; it's only on-premises. The GUI needs improvement, which would make it better for users. With the integration with the SIEM solution, there are some glitches, and if we need to integrate with multiple vulnerability management systems, it does not provide such support. We need to opt for one vulnerability engine, for example, either Rapid7 integration or CrowdStrike integration.
DilipMishra - PeerSpot reviewer
Manages security and compliance effectively for small to medium organizations
Microsoft Windows Server Update Services should improve its patching solution by providing offline patches because most customers are not willing to provide direct internet access to Microsoft cloud and don't want to expose their workstations through the internet. In those situations, Microsoft has limitations; most patches are totally dependent on internet access and they are not providing offline patches. Microsoft Windows Server Update Services is lacking detailed information such as different patch information, CVSS values, and an approval mechanism; some are giving classification wise, and some are giving product wise. Microsoft Windows Server Update Services does not provide detailed patching information. Individual machine-wise details are available, but for any centralized deployment, that is not available. It is only available on the WSUS server which has its limitations.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
Computer Software Company
12%
Government
11%
Manufacturing Company
10%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Patch Manager Plus?
The pricing for ManageEngine Patch Manager Plus is reasonable. There is a concern regarding the exchange rate as one dollar equals six reais today, making everything expensive in dollars for us.
What needs improvement with ManageEngine Patch Manager Plus?
While it's a good feature, it needs some improvement. Different patch manager competitors have functionality with AI inside, so if that could be integrated, it would be much easier for the end-user...
What is your experience regarding pricing and costs for Microsoft Windows Server Update Services?
Regarding the cost, Microsoft Windows Server Update Services is reasonable.
What needs improvement with Microsoft Windows Server Update Services?
I wouldn't say any of the update services have great features. The only real advantage I have for having Microsoft Windows Server Update Services is if I know or have been informed of a bad update ...
 

Also Known As

No data available
Windows Server Update Services, Microsoft WSUS, WSUS, Microsoft Software Update Services, Software Update Services, Microsoft SUS, SUS, MS Windows Server Update Services
 

Overview

 

Sample Customers

IKEA Honda UNICEF The University of Georgia Evander
Information Not Available
Find out what your peers are saying about ManageEngine Patch Manager Plus vs. Microsoft Windows Server Update Services and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.