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Microsoft Configuration Manager vs Microsoft Windows Server Update Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Microsoft Configuration Manager enhances productivity and efficiency, with users valuing its operational streamlining despite Mac support challenges.
Sentiment score
3.3
Windows Server Update Services automates updates, reducing costs and crashes, while requiring minimal management due to its cloud-native design.
 

Customer Service

Sentiment score
5.5
Microsoft Configuration Manager's customer support is generally effective, with better experiences from higher-tier and premier support options.
Sentiment score
4.5
Windows Server Update Services support varies, with some praising it and others citing delays and complex processes.
When you pay for the support, you are guaranteed resolution, and I don't think anybody else does that.
Premium support does not have any benefits.
There was a time when contacting the support agency was more straightforward.
 

Scalability Issues

Sentiment score
7.1
Microsoft Configuration Manager efficiently scales across environments, supports high user numbers, integrates with Intune, and aids cloud transitions.
Sentiment score
5.6
Microsoft Windows Server Update Services is scalable and integrates well, but faces performance issues in large deployments.
The product is suitable for our size, handling 800 devices.
To go beyond this, shifting to SCCM is advisable.
 

Stability Issues

Sentiment score
6.9
Microsoft Configuration Manager is stable and reliable, requiring configuration and maintenance, with issues often stemming from external factors.
Sentiment score
4.5
Microsoft Windows Server Update Services is highly stable and reliable, with occasional minor issues but generally trusted by users.
There were misconfigurations by our team rather than issues with the product itself.
 

Room For Improvement

Microsoft Configuration Manager needs a streamlined interface, better integration, enhanced automation, improved scalability, and simplified remote management.
Users seek enhancements in WSUS's GUI, reporting, patch management, integration, stability, automation, documentation, and performance for better usability.
The speed of it is quite painfully slow, so there's not a lot you can do to get Microsoft Windows Server Update Services to work under stress.
 

Setup Cost

Microsoft Configuration Manager is costly, especially for setup and licensing, but justified by robust features and integration capabilities.
Windows Server Update Services is free but additional server licensing and deployment costs may impact budgeting for smaller enterprises.
The setup cost is considered sufficient.
It's a free service.
It's free.
 

Valuable Features

Microsoft Configuration Manager streamlines IT processes with automation, integration, scalability, and comprehensive system management features for enterprises.
Microsoft Windows Server Update Services simplifies update management with AD integration, centralized deployment, policy control, automation, and scalability.
The product valuable for deployment recovery.
The ease of use and efficient reporting contribute significantly to my overall productivity.
Patch management is indeed valuable, however, the process to achieve it could be improved.
 

Categories and Ranking

Microsoft Configuration Man...
Ranking in Patch Management
1st
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
83
Ranking in other categories
Software Distribution (1st), Server Monitoring (6th), Configuration Management (3rd)
Microsoft Windows Server Up...
Ranking in Patch Management
2nd
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
51
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Patch Management category, the mindshare of Microsoft Configuration Manager is 12.4%, down from 17.2% compared to the previous year. The mindshare of Microsoft Windows Server Update Services is 5.5%, down from 10.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

MikeNelson2 - PeerSpot reviewer
Deployment recovery works well but requires configuration improvements
While I do not use the product frequently, many issues were due to configuration rather than the product itself. I cannot give an exact recommendation as it is not my area of responsibility. The team that uses it finds it adequate. It is presently good enough for us not to investigate other options. Overall, I rate the product a six out of ten.
DilipMishra - PeerSpot reviewer
Manages security and compliance effectively for small to medium organizations
Microsoft Windows Server Update Services should improve its patching solution by providing offline patches because most customers are not willing to provide direct internet access to Microsoft cloud and don't want to expose their workstations through the internet. In those situations, Microsoft has limitations; most patches are totally dependent on internet access and they are not providing offline patches. Microsoft Windows Server Update Services is lacking detailed information such as different patch information, CVSS values, and an approval mechanism; some are giving classification wise, and some are giving product wise. Microsoft Windows Server Update Services does not provide detailed patching information. Individual machine-wise details are available, but for any centralized deployment, that is not available. It is only available on the WSUS server which has its limitations.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Government
11%
Computer Software Company
9%
Manufacturing Company
8%
Computer Software Company
12%
Government
11%
Manufacturing Company
10%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined ...
What is your experience regarding pricing and costs for Microsoft Windows Server Update Services?
Regarding the cost, Microsoft Windows Server Update Services is reasonable.
What needs improvement with Microsoft Windows Server Update Services?
I wouldn't say any of the update services have great features. The only real advantage I have for having Microsoft Windows Server Update Services is if I know or have been informed of a bad update ...
 

Also Known As

Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM ), Microsoft SMS
Windows Server Update Services, Microsoft WSUS, WSUS, Microsoft Software Update Services, Software Update Services, Microsoft SUS, SUS, MS Windows Server Update Services
 

Overview

 

Sample Customers

Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
Information Not Available
Find out what your peers are saying about Microsoft Configuration Manager vs. Microsoft Windows Server Update Services and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.