Executive SummaryUpdated on Aug 12, 2025
Microsoft Configuration Manager and Ivanti Neurons Patch for Intune are prominent contenders in the IT management solutions category. Microsoft Configuration Manager often takes the lead due to its robust features and extensive support, whereas Ivanti Neurons is praised for its cost-effectiveness and simplicity.
Features: Microsoft Configuration Manager offers extensive application deployment capabilities, comprehensive reporting, and seamless integration with Intune, making it a valuable tool for large-scale IT environments. It supports a wide range of inventory management tasks and helps automate various processes. Ivanti Neurons Patch for Intune focuses on patch management, efficient inventory listing, and peer-to-peer patching but doesn't match the depth of features provided by Microsoft Configuration Manager.
Room for Improvement: Microsoft Configuration Manager could improve in its support for non-Microsoft product updates, user interface design, and integration with multiple Intune subscriptions. Enhancements in deployment and reporting performance are also needed. Ivanti Neurons requires clearer documentation, better scalability, and enhanced stability. Improving cloud solution integration is crucial for Ivanti to stay competitive as Microsoft increasingly focuses on integration and cloud components.
Ease of Deployment and Customer Service: Both Microsoft Configuration Manager and Ivanti Neurons Patch for Intune provide strong on-premises deployment options. Microsoft offers greater flexibility by including public and hybrid cloud solutions. While Microsoft Configuration Manager benefits from a wealth of online resources, its tech support receives mixed feedback. Ivanti Neurons has less documentation but generally positive support experiences. Both products are seen positively in terms of customer service, although there is room for improving support response efficiency.
Pricing and ROI: Microsoft Configuration Manager is perceived as costly due to complex licensing and additional SQL requirements, yet users report notable ROI from its automation and productivity boosts. Ivanti Neurons is affordable per node but can become expensive with larger deployments. Its pricing appeals to businesses seeking standalone patch management solutions without the extensive features of Microsoft Configuration Manager.
