JAMS vs OpCon comparison

Fortra and SMA Technologies are both solutions in the Workload Automation category. Fortra is ranked #5 with an average rating of 8.6, while SMA Technologies is ranked #10 with an average rating of 9.1. Fortra holds a 1.7% mindshare in WA, compared to SMA Technologies’s 1.8% mindshare. Additionally, 96% of Fortra users are willing to recommend the solution, compared to 97% of SMA Technologies users who would recommend it.

JAMS

Read 34 JAMS reviews

1,797 Views
494 Comparison Views

96% willing to recommend

OpCon

Read 59 OpCon reviews

1,845 Views
716 Comparison Views

97% willing to recommend

JAMS

OpCon

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 4, 2025

OpCon and JAMS compete in the automation software category. While both have strong features, OpCon seems to have an edge in cross-sector automation, whereas JAMS offers greater flexibility with hybrid cloud support.

Features: OpCon's strengths lie in auto-scheduling and self-service across sectors, particularly with Corelation KeyStone systems. Its capabilities in notifications and cross-platform communication are highly valued. JAMS is known for natural language selection and exception handling, with intuitive scheduling supporting varied dependencies and comprehensive execution methods across diverse operating systems.

Room for Improvement: OpCon users desire simpler interfaces and more template options, along with improvements to the Solution Manager and expanded integration capabilities. JAMS users seek enhanced search functionality and better user interfaces, citing the absence of web-based applications as a drawback. Client interface improvements could enhance usability.

Ease of Deployment and Customer Service: Both products support on-premises and public cloud deployments. JAMS also offers hybrid cloud options, offering added flexibility. Both receive accolades for their technical support, noted for quick response times and knowledgeable staff, although complex issues occasionally remain unresolved.

Pricing and ROI: OpCon's pricing is viewed as moderate, supported by efficiency gains justifying the investment. JAMS is generally cheaper, recognized for strategic scalability and cost-effectiveness, especially against competitors like Control-M. Users of both report significant ROI through automation, reducing manual workloads and error rates.

To learn more, read our detailed JAMS vs. OpCon Report (Updated: March 2025).

Buyer's Guide

JAMS vs. OpCon

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

JAMS

Ranking in Workload Automation

5th

Average Rating

8.8

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

OpCon

Ranking in Workload Automation

10th

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Workload Automation category, the mindshare of JAMS is 1.7%, up from 1.4% compared to the previous year. The mindshare of OpCon is 1.8%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation

Featured Reviews

Rob Grafrath

VP, Enterprise Systems at Capio

We can scale up our organization's scheduling and automation without having to add staff to the department

The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that was hard-won knowledge. If I ever lose this developer, I would be hard-pressed to find anyone who could create JAMS custom execution methods as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods. I really think that they could benefit greatly by being much more transparent about C# development, maybe by making a JAMS cookbook or a developer portal where they could throw ideas at each other. One of my complaints with the marketing around JAMS is that it says things like, "It integrates with Teams". They talk about integrating with a lot of things, but marketing doesn't tell you that they are talking about JAMS running PowerShell jobs. Since PowerShell can automate things like SharePoint and Teams, that is how marketing gets away with saying it has so many integrations. JAMS doesn't have as many built-in integrations as they advertise. I think they should build more of them, and improve on the ones they have built.

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Jose Rivera Hernandez

Senior VP of Technology at Triangle Credit Union

Helps automate all kinds of jobs and it's worth the price because it saves a lot of time and money

One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically restart. SMA Technologies automatically gets a notification that the job has failed, and they restart it on their end, so now, we have the job restarting twice. There were times when we came into the office in the morning, and we had two files because the job ran twice. I do not know if the system can prevent a job from running the second time. If a job has run successfully, or it is running, it should not run again.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Our company is based on data. Everything we do is data-driven, so it has been very valuable having one place where we can process all of the data and do batch schedules with chunks of data."

"I appreciate JAMS for its readily available templates that allow me to create and deliver stand-up presentations within minutes quickly."

"The ability to sequence jobs is excellent; it means we don't have to schedule them individually, and if one fails, it doesn't unwind the entire workflow."

"Being able to create a series of chained jobs, which are basically linked jobs is valuable."

"The most valuable feature for us is that it's DR-ready. With respect to disaster recovery, it has the built-in capability for failover to our DR site. If all of the required ports are open, it can be done seamlessly."

"We also use the solution’s Interactive Agents. If we need to push something to our dealer portal, we can just drop a file in a folder and it goes. Running interactive tasks helps me users focus on business processes since I don’t have to take care of running the jobs manually."

"Fortra's JAMS helped us centralize job management across our platforms and applications. This is critical because we schedule tasks across multiple applications and operating systems, using triggers and start dates to coordinate their execution."

"The fact that we no longer need to use Excel spreadsheets is huge. Before JAMS, every group was keeping track of their own batch jobs. Nobody really knew what the other jobs were. So, if jobs failed, other groups wouldn't necessarily know. With JAMS, everything is done through a single scheduler. You can choose who to notify."

More JAMS pros

"It can run scripted tasks automatically over and over without intervention. That is what it does and the part that I really like because repetitive tasks need to be done over and over, day after day, no matter what day of the week it is. It is difficult to have staff do these manually and consistently, especially over weekends or through the night. Instead, you can have OpCon do them."

"Often times there are criteria that cannot be determined by the system, which allows a human to make the determination and use the Self-Service Solution Manager to trigger a job."

"With a simple click of a button in self-service, the department or the user can complete his/her job."

"The end code response allows us to evaluate how a process finished, set the termination/end code appropriately, and then trigger further processing based on how it ended."

"One of the advantages of OpCon is the ability to use the API and web services. We couldn't do that with our previous solution. We have been able to change our procedure for ticketing. When a job is down, we can immediately create a ticket from OpCon in our ticketing solution, which is ServiceNow, using the web services."

"The image scanning and anti-malware features are really valuable."

"Reliability is always important, and the reliability of the system is outstanding."

"It allows batch work to run as smoothly and efficiently as possible."

More OpCon pros

Cons

"JAMS notifications for hung jobs could be improved."

"The monitoring of the JAMS product and its performance is an area of concern for me."

"I would like a simple web interface that I could give to my team to go in and kill jobs or see why jobs died so that we don't have to drill down deeper into the application and know everything about it. It would be good to have a really clean web engine that would say here are the jobs running. We can then click to see the time running and whether any of them fails and other similar things. I know they have one, but it's not very simplistic."

"Fortra is getting much better with documentation and examples, but there is still room for improvement."

"The client is horrible. Every time JAMS puts out a survey on what they can improve, I always say, "The client: When you are setting up jobs, it is quite horrible." The response has been, "Well, we are just using the Windows foundation," and I am like, "Why isn't it only your product?" We can get around it now that we know its quirks, but it is not the most user-friendly of tools out there. The UI is completely unintuitive. We had to go and open up a support ticket with JAMS just to get something back. It is not user-friendly at all."

"As an admin, I would like to have a web-based GUI instead of a client application that we have to install on our PCs."

"When looking at a folder in JAMS with many jobs, it would be good to have better information in the list display of what's inside those jobs. We get some information, but other important details are missing."

"JAMS lacks source control features. Our previous solution had job control language, but JAMS doesn't. When migrating between versions, JAMS doesn't migrate all the data, like job change history, etc. Also, the scheduler doesn't have a way to make jobs invisible, so you can temporarily turn a job off if you decide not to run it today."

More JAMS cons

"The UI refresh rate is really bad and needs improvement."

"Usage is a little complex. It's not like you can bring somebody in and they can just use it. They have to be trained... As far as complexity goes, it's right up there."

"It would be nice to go to a fully thin client."

"We have not explored the possibility, but one of the areas for improvement would be more integration into Active Directory, to where it could do the creation of user accounts and the additional work to integrate third-party systems into payroll systems."

"I would like OpCon to implement a reporting feature on the dashboard that displays historical data for specific jobs. Ideally, this feature would allow us to view the past seven days or the next seven days, but with a specific focus on highlighting instances where a particular job has historically failed, particularly on Saturdays over the past year."

"The biggest area where there is room for improvement would be integration with their code. They've got a function for embedded scripts and it would be nice if that worked with a code or versioning management system, like GitLab."

"The solution has quite a learning curve for beginners. It's challenging. I wouldn't rate it as super-easy to automate processes. It's medium-weight. I've used more complex software, but I've used simpler software."

"We would like a display of the created date, created by, and last modified date, as well as modified by."

More OpCon cons

Pricing and Cost Advice

"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."

"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."

"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."

"All licensing models are a little overpriced, but JAMS offers a good value, especially given their support response times and ability to handle unforeseen issues like the SFTP transfers. I hope to find more use cases to get a better bang for our buck."

"This is a good product at a fair price."

"For what it does, the product is priced very well."

"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."

"Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra."

More JAMS pricing and cost advice

"The purchasing price was in the $30,000 or $40,000 range, but I don't remember how much of that was licensing or installation and how it was broken out."

"The pricing is reasonable."

"SMA is big on free training. They do monthly training down at their headquarter office. As long as you own the product, the only thing you pay for is your employees' travel expenses. The training is free. They are willing to train people and give them the knowledge. That way, you are equipped to do what you need to do."

"We currently renewed with one of their new technology bundles. It's around $36,000 annually. We run a query of our SQL in our SQL database to see how many jobs we run. They're charging us per usage and whatever add-ons you want to use with OpCon."

"This solution is certainly not the cheapest, but we win in time."

"On a yearly basis our cost is between $25,000 and $30,000."

"Yearly, it's around $30,000."

"It was substantially less expensive than ASG-Zeke... I would suggest that someone who is only looking at price when evaluating workload automation tools take a very hard look at OpCon because it is well-priced."

More OpCon pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

15%

Healthcare Company

Manufacturing Company

Computer Software Company

44%

Financial Services Firm

21%

Government

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about JAMS?

I find the historical tracking feature of JAMS invaluable for reviewing past events.

See all answers

What is your experience regarding pricing and costs for JAMS?

Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra. Previously, both Help Systems and MVP offered more favorable pricing and licensing terms. However, Fo...

See all answers

What needs improvement with JAMS?

The monitoring of the JAMS product and its performance is an area of concern for me. I also need better tools to adopt version seven. Another area for improvement would be the addition of source co...

See all answers

What do you like most about OpCon?

My favorite feature is the dashboard feature, which shows jobs that are running, and completed, any failures, and provides dashboard reporting.

See all answers

What is your experience regarding pricing and costs for OpCon?

I am the one who signs the contract. In the beginning, when I started working here, it seemed very expensive, but after I learned everything that it does, I found it worth the price. I would recomm...

See all answers

What needs improvement with OpCon?

See all answers

Comparisons

Control-M vs JAMS

Compared 23% of the time

Redwood RunMyJobs vs JAMS

Compared 20% of the time

AutoSys Workload Automation vs JAMS

Compared 15% of the time

VisualCron vs JAMS

Compared 10% of the time

Stonebranch vs JAMS

Compared 9% of the time

More JAMS Competitors

Control-M vs OpCon

Compared 36% of the time

Automic Automation vs OpCon

Compared 13% of the time

VisualCron vs OpCon

Compared 12% of the time

AutoSys Workload Automation vs OpCon

Compared 11% of the time

UiPath vs OpCon

Compared 9% of the time

More OpCon Competitors

Product Reports

Buyer's Guide

JAMS

March 2025

Download JAMS product report

Buyer's Guide

OpCon

March 2025

Download OpCon product report

Overview

JAMS offers efficient automation and scheduling with strong capabilities in planning, dependency management, and multi-platform support. Its intuitive interface and robust tools assist in managing complex workflows for enhanced resource allocation.

JAMS stands out for its blend of automation and scheduling capabilities, making it suitable for handling complex workflows across platforms. Its features such as batch scheduling, natural language scheduling, and interactive agents promote seamless integration with other tools like PowerShell. The focus on metrics and notifications ensures users are informed about operational efficiency enhancements. While JAMS is effective in many areas, users report a need for improved simulation for termination processes and a more intuitive client setup. They see potential in enhanced search functions, better exception handling, and greater transparency in custom execution. The current setup challenges like disappearing options and mobile accessibility can affect user satisfaction. Including a fully web-based client and improving documentation could add value.

What are JAMS' key features?

Planning and Scheduling: Coordinates workflows efficiently with advanced scheduling techniques.
Dependency Management: Ensures seamless operation by managing inter-task dependencies.
Interactive Agents: Integrates with PowerShell and other tools to enhance automation.
Natural Language Scheduling: Simplifies job creation with intuitive language use.
Multi-Platform Flexibility: Operates across diverse environments ensuring robust performance.

What benefits should users consider?

Operational Efficiency: Reduction in manual oversight with robust scheduling and integration tools.
Resource Allocation: Efficient management of workflows across multiple timeframes and platforms.
User Satisfaction: Seamless user experience with intuitive interfaces and integration capabilities.
Visibility: Centralized management provides comprehensive oversight over tasks.

Organizations using JAMS for workflow and batch job automation leverage its capabilities for SSIS, SQL procedures, and Python scripts. JAMS supports file automation and managed file transfers across environments like AWS and Azure. Users employ JAMS for data management, reporting, and integration tasks, including handling holiday-aware scheduling for improved task coordination.

Fortra

OpCon automates batch processing, core system operations, file transfers, and daily processing. Integrated across Unisys, Windows, and cloud systems, OpCon is used in financial institutions, credit unions, and multi-platform environments for job scheduling, report generation, SQL queries, scripting, and FTP processes, handling thousands of jobs daily.

Users value OpCon for comprehensive automation capabilities, particularly the scheduling feature that allows advance planning and streamlined workflows. The self-service functionality enables non-IT staff to manage tasks efficiently. OpCon's integration with core banking systems, robust job management, and error notification system significantly improve operational efficiency. Features like Solution Manager enhance accessibility and control, ensuring process continuity and ease of use.

What are the Key Features of OpCon?

Advanced Scheduling: Allows users to plan and automate workflows efficiently.
Self-Service Functionality: Empowers non-IT staff to manage tasks independently.
Integration with Core Systems: Works seamlessly with core banking systems and other platforms.
Error Notifications: Provides robust error management and notifications for quick resolution.
Solution Manager: Enhances control and accessibility for managing automated processes.

What Benefits Should You Look for in Reviews?

Operational Efficiency: Users often report improved operational performance and reduced manual effort.
Time Savings: Automation of repetitive tasks leads to significant time savings.
Improved Accuracy: Automated systems minimize human error, leading to higher accuracy in processes.
Cost Reduction: Optimized resource usage results in cost savings.
Enhanced Flexibility: Customizable workflows meet unique business requirements.

Users find OpCon complex with a steep learning curve. Desired improvements include better separation of environments, enhanced graphical display, finer user authorization, simpler notification and alerts, more templates, increased web functionality, seamless interface, integration tools, online training, smoother scheduling, better reporting, mobile accessibility, smarter self-service, improved mainframe support, and integration with third-party systems. Pricing model and licensing could be more streamlined.

In financial institutions and credit unions, OpCon is implemented to handle thousands of daily jobs, automate internal processes, and integrate workflows across various platforms. It ensures secure file transfers, generates detailed reports, executes SQL queries, and supports seamless third-party integrations.

SMA Technologies

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital

LOHR, Carnival Cruise Lines, Herbalife, Digital Federal Credit Union, Synergent, Frandsen Bank & Trust

Buyer's Guide

JAMS vs. OpCon

March 2025

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