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JAMS vs OpCon comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.4
Number of Reviews
45
Ranking in other categories
No ranking in other categories
OpCon
Ranking in Workload Automation
13th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
59
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Workload Automation category, the mindshare of JAMS is 3.1%, up from 1.9% compared to the previous year. The mindshare of OpCon is 2.4%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Mindshare Distribution
ProductMindshare (%)
JAMS3.1%
OpCon2.4%
Other94.5%
Workload Automation
 

Featured Reviews

LV
Principal Data Base And Infrastructure Engineer at a outsourcing company with 501-1,000 employees
Automation has replaced nightly monitoring and delivers reliable, unified job scheduling
We have really enjoyed working with JAMS in terms of notifications, alerts, and streamlining. There used to be a process with Automate, which is another product from Fortra, but even before that, the other division of the company that we were merging with had a tool that was built in-house called a file handler or file distributor. It was an in-house developed tool, but it was not as streamlined or as efficient as JAMS is. We literally had to have a dedicated nighttime person monitoring. Although we are 24/7, the divisions of the company that we were using JAMS for have been small scale. While we have automated it, we have streamlined it in such a way that notifications go out and alerts go out, but if there is anything, then we get paged and alerted, and if anything needs to happen at midnight, we can wake up. On the other hand, with the tool I mentioned, the file handler and distributor, we used to have a dedicated nighttime person that had to be sitting and monitoring it to see when a file arrived, whether it met the conditions, and then execute the next particular job. By using JAMS, we have gained a lot more efficiencies in terms of all of those to streamline it, and there is no necessary need for having an overnight engineer just keeping an eye on all of this.
Jose Rivera Hernandez - PeerSpot reviewer
Senior VP of Technology at Triangle Credit Union
Helps automate all kinds of jobs and it's worth the price because it saves a lot of time and money
One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically restart. SMA Technologies automatically gets a notification that the job has failed, and they restart it on their end, so now, we have the job restarting twice. There were times when we came into the office in the morning, and we had two files because the job ran twice. I do not know if the system can prevent a job from running the second time. If a job has run successfully, or it is running, it should not run again.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"JAMS has improved my organization by taking a myriad of manual processes and allowing us to automate them. It enables our folks to focus more on tasks that require their human intelligence and their creativity and less on just mundane tasks. It increases efficiency, accuracy, and consistency."
"The feature or capability to import a job is most valuable. We can import an existing job from different platforms, and all the configurations get migrated as well without modifying the code, job schedule, etc."
"It makes everything that we want to do so much easier. We have had a number of instances in the past where we have had developers who have been working on a project, and even though we have had JAMS for all these years, they will create some SQL Server Agent job, or something like that, to run a task. When it is in code review and development is complete, the question always comes around, "Can JAMS do this?" The answer has always been, "Yes." Pretty much anything we have ever developed could be run by JAMS."
"Getting JAMS in place was a game changer for us back then."
"While I appreciate the other features, the agent stands out for its ease of installation and configuration for JAMS monitoring."
"It's worth its weight in gold and we cannot get rid of it now."
"JAMS is easier to use and cheaper than our previous solution. The installation is more straightforward, and JAMS has a graphical user interface, so it's more accessible."
"Our company is based on data. Everything we do is data-driven, so it has been very valuable having one place where we can process all of the data and do batch schedules with chunks of data."
"The ability to chain jobs together allows us to create complex interdependencies between our jobs, and the integration into our core system is important because it allows us, through an automated system, to do a huge number of things that used to be done manually."
"If I did not have OpCon, I would have to hire a full-time employee to do all of the work that OpCon does, and we probably save about $40,000 to $50,000 a year by being able to schedule everything."
"Having the jobs laid out while attaching dependencies is a nice addition to the program."
"I rate OpCon support 10 out of 10. I've never had a problem with them. I've always been able to get answers quickly and always seem to find a knowledgeable person to assist with any questions."
"I find OpCon's ability to monitor files and folders, and its integration with other software to be the most valuable."
"Overall, OpCon has been an amazing addition to our automation toolbelt."
"From when it was first deployed, the solution freed up around 100 or so employees to do more meaningful work as a result of the automation."
"For us, the most valuable feature of the solution is the file transfer piece and being able to automate the moving of files around between our various vendors. It reduces the time involved versus somebody having to individually move the files around."
 

Cons

"I would enhance the compatibility feature of JAMS because sometimes when the server is under high load, it does not inform us and we cannot get answers."
"I would like to see the ability to interface with Microsoft group-managed service accounts, but they're still in the research phase. They need to ensure everything's legit and safe. The report designer and dashboards could also be improved. We're running 7.3, so I don't know if they have updated the reporting in 7.5, but I think the reports and dashboards could be better."
"It does validations when you try to delete an object and if there are any dependencies in place, the deletion process will not proceed... there is no information provided as to what it was that caused the validation to fail... it's quite a tedious process to find which object is getting in the way."
"When looking at a folder in JAMS with many jobs, it would be good to have better information in the list display of what's inside those jobs. We get some information, but other important details are missing."
"The product does not allow the users to cut and paste the job names from the screen."
"The UI is completely unintuitive. We had to go and open up a support ticket with JAMS just to get something back."
"For scalability, I would rate it as seven because when we have a huge volume, sometimes the tool is not so responsive."
"JAMS handles exceptions fairly well but there are some areas where it might improve a little bit. It has to do with being able to automatically handle exceptions, out-of-the-box, rather than having to code them."
"The image-scanning features need improvement."
"At first, it's a little clunky, but once you learn it, it actually is very simple. You have to get over that initial learning hump."
"I would like OpCon to implement a reporting feature on the dashboard that displays historical data for specific jobs. Ideally, this feature would allow us to view the past seven days or the next seven days, but with a specific focus on highlighting instances where a particular job has historically failed, particularly on Saturdays over the past year."
"The way to view a schedule is called perch view, and that's not always the greatest. It can be quite slow."
"I might like to see a little bit more of a seamless user interface."
"The one area it needs some help in is the mainframe area because that is not its strength. They support the mainframe but it's not something that they are good at."
"Stability is an area for improvement. There are FTP agents that run on the MCP and they are there so that we can transfer a file from the MCP to the Windows environment or vice versa. Sometimes, and nobody has been able to figure out why, it just goes down, and all of my jobs that need it are hanging or failing... It would be very helpful if they could figure out what in the world is happening with that FTP client that's on the MCP."
"The FICS integration is a little bit clunky. We've had some tickets with their support team, and sometimes they couldn't figure it out, but that probably has more to do with FICS than with OpCon."
 

Pricing and Cost Advice

"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."
"In the end, you'll find that it's really worth the price. There is some sticker shock, but it's worth every dime."
"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."
"The product is reasonably priced, and we don't have any add-ons."
"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."
"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."
"Fortra's JAMS pricing structure has deteriorated significantly since its acquisition by Fortra."
"Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."
"It used to be per machine, so we had X number of devices licensed. Now it's not. If we had a lot of machines, the new license might've decreased the cost. Unfortunately, we didn't see the same gains."
"On a yearly basis our cost is between $25,000 and $30,000."
"While the overall cost is reasonable, I'm interested in exploring options for making the managed automation solution, specifically the mass solution, more cost-effective."
"It is at a decent price for the work that it does for us."
"The total cost of ownership is about the same to our previous product. The costs are relatively similar."
"Annually, we pay $29,000. This is for a blanket policy that covers everything, like licensing and support."
"We currently renewed with one of their new technology bundles. It's around $36,000 annually. We run a query of our SQL in our SQL database to see how many jobs we run. They're charging us per usage and whatever add-ons you want to use with OpCon."
"It's definitely worth the cost."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
12%
Manufacturing Company
8%
Comms Service Provider
7%
Financial Services Firm
17%
Computer Software Company
16%
Construction Company
8%
Outsourcing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise14
Large Enterprise23
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise29
Large Enterprise19
 

Questions from the Community

What is your experience regarding pricing and costs for JAMS?
I was not really involved in the pricing, setup cost, and licensing at that level. I am more involved in the technical side rather than the commercial side.
What needs improvement with JAMS?
To improve JAMS, it should resolve the issues with the JD Edwards application and the need for the SSH client connection in the current version, which has been a problem for a while. I suggest impl...
What is your primary use case for JAMS?
My main use case for JAMS is to install, set up, and configure for customers working with JD Edwards application. A specific example of how I use JAMS during an install or setup for a customer incl...
What is your experience regarding pricing and costs for OpCon?
I am the one who signs the contract. In the beginning, when I started working here, it seemed very expensive, but after I learned everything that it does, I found it worth the price. I would recomm...
What needs improvement with OpCon?
One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically restart. SMA Technologies automatically gets a notification that the job has fa...
What is your primary use case for OpCon?
In this credit union, we use OpCon for automation. That is the main use of it. We have over 3,000 jobs and schedules that process certain procedures that we have. These procedures touch our core sy...
 

Comparisons

 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
LOHR, Carnival Cruise Lines, Herbalife, Digital Federal Credit Union, Synergent, Frandsen Bank & Trust
Find out what your peers are saying about JAMS vs. OpCon and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.