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Jitterbit Harmony vs Tidal by Redwood comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
37
Ranking in other categories
No ranking in other categories
Jitterbit Harmony
Ranking in Workload Automation
31st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Data Integration (53rd), Cloud Data Integration (25th), Integration Platform as a Service (iPaaS) (18th)
Tidal by Redwood
Ranking in Workload Automation
19th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
37
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Workload Automation category, the mindshare of JAMS is 2.8%, up from 1.7% compared to the previous year. The mindshare of Jitterbit Harmony is 1.1%, up from 0.2% compared to the previous year. The mindshare of Tidal by Redwood is 4.5%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Market Share Distribution
ProductMarket Share (%)
JAMS2.8%
Tidal by Redwood4.5%
Jitterbit Harmony1.1%
Other91.6%
Workload Automation
 

Featured Reviews

reviewer2770605 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 501-1,000 employees
Has streamlined complex job scheduling across scripting languages while reducing manual effort
JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.
Mohamed Abd Kader - PeerSpot reviewer
Head of Enterprise Architecture at Mantrac Group
An easy-to-setup solution with good stability
We use Jitterbit to connect cloud solutions with our on-premises ERP system We connect cloud solutions to our on-premise ERP system easily using Jitterbit. It is its most valuable feature.  The solution's API management capabilities need improvement. We have been using the solution for almost…
JG
Batch Production Manager at a consultancy with 201-500 employees
Its versatility, ease of use, scalability, and cost-effectiveness make it a 10/10 and the best of the breed
The company is not really big. One of the areas that they are working on is improving the process of migrating jobs from the lower environment to the upper environment. They had used a tool called Transporter, which was a little difficult to use, but they've now released a new tool in August, which I've not yet used, to do that. It's probably called Repository or something like that, but it's a tool for migrating jobs from the lower environment to the upper environment. That's where they needed to improve, and it looks like they may have, but I haven't tried the tool yet. They can do better reporting in terms of production statistics reporting.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We looked at other companies, like VisualCron, that were cheaper, but one of the main sticking points was the fact that they wouldn't have provided a central location for us to monitor across all servers. That was one of the biggest selling points of JAMS."
"The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven."
"While I appreciate the other features, the agent stands out for its ease of installation and configuration for JAMS monitoring."
"Previously, we manually managed file transfers by writing our scripts. The automated MFT feature is great for me and the company. It helps us know where the files are going and enables us to track errors if anything fails. It also makes the connection seamless for third-party vendors."
"JAMS has been a beneficial monitoring tool for our project in terms of being able to deliver data that is essential for users."
"The user-friendly and adaptable scheduler allows us to manage various scheduling scenarios."
"One of the things I like the most, as a SQL DBA, is the fact that we can manipulate tables in the background. Also, the fact that you can have your own views and work with the product the way it fits best is a very helpful feature."
"JAMS has improved our productivity immensely because everything flows. I don't think we could operate at our current staffing levels without it."
"It runs like an appliance and has tremendous throughput."
"It is a scalable solution."
"Integrity, ease of use, user-friendly user interface, and errorless logs are the most valuable features."
"It is very easy to build integrations and processes to pull and push data."
"Easy integration with Salesforce"
"We only use small parts of the solution, however, the parts that we use are quite adequate."
"Jitterbit handles the most lines of data in a .csv and loads the quickest of any data loader I have tried."
"The fluid user interface (probably the most user friendly interface, when compared to its competitors)."
"Tidal Workload Automation Software provides the ability to quickly adapt to changing business requirements."
"We use the solution for cross-platform, cross-application workloads. That's the biggest use for us and that's the biggest advantage."
"By leveraging machine learning algorithms, Tidal Automation can use this data to optimize turbine settings and improve overall efficiency and performance."
"Tidal Automation by Redwood is a user-friendly solution."
"It is intended to enable large-scale automation environments, making it appropriate for companies with complicated processes and big data volumes."
"From a management standpoint, when using the solution for cross-platform, cross-application workloads, I've never had a problem with the application. It's very interactive, especially with the different security levels that they offer."
"With other tools, you do not have the ability to schedule jobs on their own. You need to create a group and then assign everything to that group. Only then will the job be able to execute. In Tidal, you can schedule a single job and there is no need to create a group. That's what I like the most."
"Tidal Automation allows organizations to automate complex workflows and processes, reducing the need for manual intervention and improving operational efficiency."
 

Cons

"The JAMS automation code isn't so clean."
"The product does not allow the users to cut and paste the job names from the screen."
"As an admin, I would like to have a web-based GUI instead of a client application that we have to install on our PCs."
"I would like to see the ability to interface with Microsoft group-managed service accounts, but they're still in the research phase. They need to ensure everything's legit and safe. The report designer and dashboards could also be improved. We're running 7.3, so I don't know if they have updated the reporting in 7.5, but I think the reports and dashboards could be better."
"The tabs in the JAMS file transfer could be clearer. It would help us demonstrate to our client that JAMS not only automates jobs but also does fast transfers, and it's an alternative that supports and filters different kinds of platforms. Filtering file transfers will be highly beneficial to them."
"Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved."
"The error messages from JAMS often need clarification, hindering our ability to resolve issues swiftly."
"The client is horrible. Every time JAMS puts out a survey on what they can improve, I always say, "The client: When you are setting up jobs, it is quite horrible." The response has been, "Well, we are just using the Windows foundation," and I am like, "Why isn't it only your product?" We can get around it now that we know its quirks, but it is not the most user-friendly of tools out there. The UI is completely unintuitive. We had to go and open up a support ticket with JAMS just to get something back. It is not user-friendly at all."
"In the past few months, there have been some server downtimes during work hours that have affected some critical scheduled integrations."
"Its API management capabilities need improvement."
"You need to have some development skills or hire a Jitterbit engineer to make changes."
"I know with Salesforce updating the UI like they did, it slowed it down a lot."
"I would like the ability to offer a dedicated cloud version for security."
"There were some bugs in the product. For example if you run a delete query and test, it deletes the actual data."
"The initial setup can be a little bit difficult."
"Sometimes additional connectors are needed."
"I don't know if Tidal wants to get into the business of monitoring long-running jobs, but that could be a feature for the future: a job launching and monitoring tool. Using Tidal for monitoring doesn't seem like a good fit, but if they could offer something that did that as an add-on or include it, it might be helpful."
"I would like more involvement with the cloud."
"They can do better reporting in terms of production statistics reporting."
"One thing I would like to see improved is that, currently, when an action is executed and finishes in Tidal, it's marked as either "success" or "failure." I would like more options that would flag a job according to multiple options, rather than just "good" or bad"... Tidal has told us that it's possible to do so through the product or with a workaround."
"From an administrative point of view, I wouldn't give really high marks to the solution. I actually entertained getting the JAWS application at one point. One of the shortcomings with the scheduler is the reporting capabilities. At least at the time, JAWS was the best that they had for a third-party integration. I think they've got things in the pipeline to help alleviate that gap."
"With the client, we have had certain issues. The user interface for Tidal is a little slow. A lot of people would love this tool if they had a faster user interface. The drill-down functionality should be much quicker than what it is pulling out now. If I fill out some data, then it takes awhile to get that data back onto the screen. It's not as fast as we were expecting."
"The current user interface of Tidal Software is functional. However, it can be improved to make it more intuitive and user-friendly."
"For the most part, the drill-down and the logging are really good. But if we take an Informatica job, for example: We have the ability, and the operators have the ability, to actually drill down and see, at a session level, where the failure is. There is, unfortunately, no way to extract that into an actual output email or failure email. It's not that that information is not available, but extracting it into an email would be a nice-to-have."
 

Pricing and Cost Advice

"The product is reasonably priced, and we don't have any add-ons."
"JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs."
"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."
"Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."
"The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."
"The pricing of JAMS has not been an issue for us, as it has allowed us to save time."
"I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."
"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."
"The solution's cost is mid-ranged compared to other vendors."
"The Jitterbit price is based upon endpoints. They also offer ERP connectors with their Enterprise edition"
"The added bonus is that Jitterbit doesn't charge for any data volume/traffic."
"Jitterbit was extremely cost effective for us compared to other options."
"Each business needs to determine if it is a mission critical aspect."
"I do believe Jitterbit has one of the better pricing and licensing options out there compared to its competitors."
"The pricing is pretty reasonable. That seems to help a lot versus other companies. There are no other fees aside from the standard licensing fees. There are other products out there where you pay based on how many jobs you run and so on, and I know that's very frustrating for users."
"We've been able to purchase more adapters because the cost of the product has been very reasonable."
"Tidal is a low-cost tool and not expensive in comparison to other tools."
"This solution is a bit expensive in the current world where everybody is trying to cut down on certain things."
"Right now, we are in a good position with the licensing model that we have with the Tidal vendor. So, we won't have any issues. even if we double in our current production. Initially, Tidal provided us some specs where if you have these number of jobs, then you come under this category. They usually provide a range of jobs from 2,000 to 10,000. You can use these specs for your infrastructure. Whether you have 2,000 or 8,000 jobs, Tidal should support it."
"Their pricing seems very fair. It is more than the other solutions, but the functionality and the support are very much there. You pay for the job scheduler, and then they have certain things that are built into it, such as the FTP processes. If you then want to do JD Edwards jobs, you need an adapter. If you want to do SQL jobs, there is another adapter. Similarly, if you want to do Oracle jobs, there is an adapter. It is like there is the base and then there are the adapters for the jobs that you want to do, but it seems that's also how they pay for each of those adapters and keep them up to date."
"They work with you on licensing. So, it has been great. Everybody has different licensing, but I've had good luck with the licensing. They've been very accommodating. You basically need to buy a license for each physical server, but then you're allowed an unlimited number of virtual servers."
"The solution’s licensing model in terms of its flexibility and transparency regarding costs is pretty good. A person can buy the license, and if you decide to stop support, you can do that but still have the product. So, it's not like you're paying constantly to keep that license alive. Certainly, you want to keep support going too. Once you buy it, you own it. It's not like I have to keep paying somebody to keep using it."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
10%
Healthcare Company
5%
Outsourcing Company
18%
Computer Software Company
12%
Financial Services Firm
12%
Comms Service Provider
9%
Financial Services Firm
15%
Manufacturing Company
9%
Computer Software Company
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise18
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise6
Large Enterprise38
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
They recently switched to subscription-based pricing, which increased. The price is fair considering the functionalit...
What needs improvement with JAMS?
As far as we are using JAMS version 6, it looks good and there is nothing major to add about it. Everything is functi...
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Also Known As

No data available
Jitterbit, Jitterbit Harmony
Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
LA Metro, Mophie, Club Auto, University of Miami, Exostar, Dialog Direct, Avero, Greenpoint Technologies, Berklee Online, Odyssey, KeyedIn Solutions, Swish Maintenance, SPP Pumps Limited, Talent Plus, Ricoh Canada, Televerde, Reed Construction Data, Sika US, Sunkist Growers
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Find out what your peers are saying about Jitterbit Harmony vs. Tidal by Redwood and other solutions. Updated: January 2026.
881,733 professionals have used our research since 2012.