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Kaseya IT Center vs Zabbix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kaseya IT Center
Ranking in Server Monitoring
21st
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Zabbix
Ranking in Server Monitoring
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
109
Ranking in other categories
Application Performance Monitoring (APM) and Observability (8th), Network Monitoring Software (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (2nd)
 

Mindshare comparison

As of June 2026, in the Server Monitoring category, the mindshare of Kaseya IT Center is 0.9%, up from 0.3% compared to the previous year. The mindshare of Zabbix is 10.3%, down from 27.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
Zabbix10.3%
Kaseya IT Center0.9%
Other88.8%
Server Monitoring
 

Featured Reviews

DA
IT Support Admin at Kuehne & Nagel Inc.
A tool that helps a user speed up the process of installation and automate certain processes
Για τη συντήρηση προϊόντων, το Kaseya IT Center τοποθετεί τα νέα αρχεία στο αποθετήριο και αυτά αντιγράφονται με διακομιστές, επομένως όταν εκτελούμε μια εντολή στην εταιρεία μας, αυτή διέρχεται από τους διακομιστές. Μερικές φορές, υπάρχουν ορισμένες περιοχές που οφείλονται σε αλλοιώσεις του προϊόντος, αλλά δεν πειράζει, καθώς το Kaseya IT Center διορθώνει το πρόβλημα γρήγορα. Στο παρελθόν, είχαμε κάποια μεγάλα προβλήματα με τους διακομιστές του προϊόντος να είναι εκτός λειτουργίας για περίπου τρεις εβδομάδες λόγω κάποιας επίθεσης ransomware που έλαβε χώρα σε παγκόσμιο επίπεδο. Όχι μόνο η εταιρεία μας, αλλά όλοι στον κόσμο που χρησιμοποιούσαν το προϊόν επηρεάστηκαν από αυτήν. Το προϊόν έχει βελτιώσει το επίπεδο ασφαλείας του και προς το παρόν η εταιρεία μας δεν αντιμετωπίζει κανένα πρόβλημα με τη λύση. Συνιστώ το προϊόν σε άλλους που σκοπεύουν να το χρησιμοποιήσουν, καθώς είναι ένα ωραίο προϊόν που σας επιτρέπει να κάνετε εύκολα τη δουλειά σας, ενώ παράλληλα σας επιτρέπει να αναλάβετε το κομμάτι της αντιμετώπισης προβλημάτων. Βαθμολογώ το συνολικό εργαλείο με οκτώ στα δέκα.
KamranBhatti - PeerSpot reviewer
Network Engineer at a computer software company with 11-50 employees
Helps reduce response time but has room to improve customization complexity
We are not working on simple standalone solutions like Kaspersky DDoS Protection or Hybrid Cloud Security. Once you understand Zabbix, then it is easy to customize those web pages and graphs for our customer use. It is fully automated to your requirements. Zabbix is working fine with no issues, and I am satisfied with it. We have combined Zabbix and SolarWinds. The integration works fine, and it is easy to integrate Zabbix with the IT environment. We were trying to purchase MDR (Managed Detection and Response), but we are not working on that. I don't have real experience with MDR. We are using Falcon software for that. We are working with Falcon Complete, not with Sandbox. We are not using Kaspersky for business or cloud protection. For that, we are using Zabbix CrowdStrike Falcon Complete solution. I have given this review an overall rating of 8.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's technical support is good."
"It is a product that is very easy to learn."
"Kaseya's Synthetic Backup functionality impressed me."
"Kaseya IT Center is a platform that is growing all the time and expanding with more scripts and new capabilities, and it is useful and very easy to learn."
"Zabbix is fully scalable, with no limitations in that regard."
"In our opinion Zabbix is an amazing monitoring solution which allows for any service or device to be monitored."
"The monitoring capabilities of the product are excellent."
"This is a stable product."
"Templates are good. We download them from the official Zabbix site or the community. If the information we need isn't available, we create custom templates based on client requirements."
"The initial setup was not complex."
"The most valuable feature is network traffic monitoring."
"We value the auto-host discovery, template import, bulk import/export features. Newer versions also add nice features, such as multi-IP per host."
 

Cons

"Agent communications with the server often fails if Internet access is slow."
"At times, there is degradation in performance."
"In Kaseya, agents are shown as offline at times, and it is an area that is being improved."
"Implementation is always tailored to the customer and the kind of information we need from the client to carry it out can make them very uncomfortable. Sometimes the clients are not ready to share it."
"Having a more customizable interface and dashboard would be an improvement."
"It's open-source software, and due to that, they really don't have legacy service monitorings like APM, or build-on capabilities, and the pure part of the transaction-related data."
"We would like to see the addition of automatic push functionality to this product. This would save time when monitoring our servers and networks as, at present, we have to manually install the Zabbix agent on any hardware to be monitored."
"The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly."
"Zabbix could improve when it comes to large-scale use cases. Additionally, the inventory could be better when connecting to other solutions, such as ServiceNow. There show to be better integration with other platforms and storage."
"I think ZABBIX needs improved report functions."
"Reporting is weak, if you want something better you must write your own SQL scripts."
 

Pricing and Cost Advice

"I rate the product's price a six on a scale of one to ten, where one is expensive, and ten is cheap."
"There are no licenses."
"Zabbix is a free solution but the support contact costs money."
"This is an open-source solution that can be used free of charge."
"It is worth every cent to pay or even study to do your own installation."
"We pay the subscription for support by year."
"The tool's licensing costs are yearly."
"We use the open-source version of Zabbix."
"Zabbix and Grafana are both open source products, we only needed to go to their website and download the application and we began to use them. The solutions are free."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Computer Software Company
10%
Comms Service Provider
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business56
Midsize Enterprise23
Large Enterprise35
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Zabbix?
I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...
What needs improvement with Zabbix?
I am using only Area Operations, but I don't prefer it. I installed Zabbix for the 3000 devices. Area Operations is not good.
What is your primary use case for Zabbix?
I am still working with VMware and Area Operations, but I installed Zabbix now. I think Zabbix is better than VMware Area Operations. It's really good. I'm working with both Zabbix and VMware now.
 

Also Known As

IT Center
No data available
 

Overview

 

Sample Customers

1st Community Federal Credit Union, AMC, All Coveredês, Atlanta Technology Force, Babcockês, Baker Triangle, BankFirst, Beltone New England, Big Brothers Big Sisters
1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
Find out what your peers are saying about Kaseya IT Center vs. Zabbix and other solutions. Updated: June 2026.
900,838 professionals have used our research since 2012.