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Kaspersky Security Awareness vs KnowBe4 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kaspersky Security Awareness
Ranking in Security Awareness Training
7th
Average Rating
6.6
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
No ranking in other categories
KnowBe4
Ranking in Security Awareness Training
1st
Average Rating
8.6
Reviews Sentiment
5.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Security Awareness Training category, the mindshare of Kaspersky Security Awareness is 2.3%, down from 2.9% compared to the previous year. The mindshare of KnowBe4 is 11.8%, down from 29.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Awareness Training Mindshare Distribution
ProductMindshare (%)
KnowBe411.8%
Kaspersky Security Awareness2.3%
Other85.9%
Security Awareness Training
 

Featured Reviews

reviewer2736225 - PeerSpot reviewer
Program Manager at a outsourcing company with 51-200 employees
Needs improvement in content and user interface while supporting compliance with ease
There are several areas for improvement. The pricing needs adjustment, the UI needs enhancement, and the management of assignment and completion needs improvement. For instance, when I assign someone a course, it should have a deadline that doesn't automatically increase if the person isn't completing the course. The effectiveness of Kaspersky Security Awareness's interactive modules and real-time cyber scenarios rates at a six. The gamified learning paths rate at a five, indicating definite room for improvement in this area. While we have achieved compliance, the control over the program is limited. Verifying team knowledge is challenging as exam integrity cannot be guaranteed. They need to update the security courses with more real-time or real-life scenarios.
reviewer2731362 - PeerSpot reviewer
Manager, Strategic Risk Management at a financial services firm with 1,001-5,000 employees
Has provided comprehensive training with a structured approach
From my perspective regarding what can be improved or enhanced in KnowBe4, I would not be able to talk about pricing or areas that are outside my scope of visibility, but just from the quality of the offering itself, I think that it's a pretty good offering. There are no immediate problems, and they take care to consistently ask for feedback and implement it, so there are no major issues outstanding that I can immediately point to. There are some aspects of KnowBe4 that can be enhanced, specifically in the training feature, as a lot of their training is designed for people who are almost entirely computer illiterate, which is fine because you want to be comprehensive in your cybersecurity training. Most people today have some basic ideas on what passwords are and how to use them. I feel that much of the content they have might not be required, and that might cause frustration, especially when you're trying to implement a cybersecurity program where you're training your entire workforce, as it may frustrate someone if they're forced to do training on how to set a password. However, I think that the more complicated things they do about phishing, AI, and social engineering are very important, and the way they do it is very structured and good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The nice thing about it is, if you want to try it, there is a POC available, so you can have a proof of concept."
"Kaspersky Security Awareness is a little cheaper and easy to use."
"Kaspersky Security Awareness has deep packet inspection and the ability to capture viruses."
"It is pretty detailed and covers very small points across the security domain, which I appreciate about it, and it's very easy to onboard with features such as SSO and enterprise level administration."
"The gamification aspect of Kaspersky Security Awareness is appreciated by many organizations, including mine, as it offers a fun learning experience."
"Overall, I rate Kaspersky Security Awareness a ten out of ten and actively recommend it to others."
"Kaspersky Security Awareness is a little cheaper and easy to use, allowing us to remotely install and control the PC while giving the administrator great flexibility to control remote PCs and disable them when users try to disable their antivirus for some software."
"The Kaspersky Awareness program supports the Arabic language, which is one of the good points."
"Their support is very quick and informative, deserving a rating of 10."
"Since we did not have any security program initially, this training program was introduced by our CTO as the first training program in our company."
"The benefits I have seen from using KnowBe4 include that many people are now cautious."
"KnowBe4 has been quite useful for us as a mid-size company, providing a lot of information."
"I appreciate the training methodology. It is detailed with videos and real examples about handling phishing emails and dealing with social media links received through WhatsApp, email, or other platforms."
"There are many valuable features; it's already deployed in the cloud, and you don't have to install anything, you just upload your users to the cloud and tweak something if needed, you can whitelist some servers to work with this properly, and when everything is ready, you can start using the platform and its many automated features."
"We brought our risk score down from about 20 to 15, and now instead of clicking on a link, end users call our IT departments or help desk if they are not sure of a link, which is actually very helpful."
"The solution is very well priced and very affordable."
 

Cons

"Kaspersky Security Awareness could improve its user interface since it looks outdated, even though the content is top-notch."
"We face difficulties in configuring it, and other vendors may be more user-friendly."
"There should be more of a drive from their side to promote the product."
"While we have achieved compliance, the control over the program is limited."
"Kaspersky Security Awareness needs improvement in its ability to detect unknown attacks or unknown zero traffic attacks."
"The GUI could be improved."
"If a new feature is introduced and a user without an IT background faces difficulty in operating the new feature, chat bots would be very helpful to ask questions and get responses."
"I feel that the marketing of KnowBe4 needs improvement because many people need to know more about the types of cyber securities that exist."
"It can be more interactive with users. We want to put the users in different scenarios and let them make decisions. For example, instead of making users go through a video and then asking questions, it can have a video where they click on the scenarios and have to make decisions. It can maybe have something like a live simulation. It would be nice for users."
"An area for improvement in KnowBe4 is the repetitive content for users completing multiple training sessions."
"Enhancing the product's emotional intelligence, particularly by providing training content tailored to specific audiences, is an area for improvement."
"KnowBe4 should focus more on these issues and provide guidance on dealing with links received from individuals who attempt to manipulate our emotions, particularly on social media platforms such as Facebook and LinkedIn."
"During the last downtime, it caused significant disruption as users couldn't access the system."
"I would like to see Novo4 expand to other channels outside of emails to things such as text messages."
 

Pricing and Cost Advice

"The more users there are, the cheaper the product is."
"Although the price is acceptable and somewhat competitive, it would be better if it were cheaper."
"I don't know the cost, but I believe we are paying yearly. We did like a three-year or five-year contract. I am not aware of any extra costs in addition to a standard licensing fee."
"I rate the product pricing as four out of ten."
"It's about five dollars a seat per month."
"Licensing is paid on a yearly basis. You can go to the official site to check their approximate pricing. It's based on the number of users or staff. It can vary from country to country, but for Ukraine, it works as it's stated on the site."
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Top Industries

By visitors reading reviews
Computer Software Company
24%
Outsourcing Company
12%
Hospitality Company
10%
Construction Company
10%
Financial Services Firm
12%
Construction Company
9%
Manufacturing Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

What is your primary use case for Kaspersky Security Awareness?
We have been using Kaspersky Security Awareness mostly for compliance. The benefit we have seen is in terms of compliance. We have been able to be compliant, but the control over the program was ve...
What is your experience regarding pricing and costs for KnowBe4?
I would not know about the pricing because it has been subsidized for us, so I am not fully aware of the actual cost.
What needs improvement with KnowBe4?
I have a challenge with the stability while using KnowBe4. I have made an observation regarding the login process. For every login attempt, because my organization uses KnowBe4 with a large staff s...
What is your primary use case for KnowBe4?
We use KnowBe4 as a training platform where we have many training videos to watch and complete quizzes for my organization.
 

Overview

 

Sample Customers

Insolar, Goods.ru
West Aurora Public School District 129
Find out what your peers are saying about Kaspersky Security Awareness vs. KnowBe4 and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.