In our company, we tailor the service to meet the needs of our customers. If one of our company's customers struggles with a certain aspect, we help tailor the service and fix or switch it for them. I can't really think of an area that could be improved in the service. In a company, the service is more for training your team and the other extended teams. Arctic Wolf Managed Security Awareness should have increased flexibility for creating any training. Assuming that this week, you decide that you want the company to hold a training on a certain aspect, but I see that the training is made quite a bit in advance so that training materials are always available for the customers. Some flexibility to add very specific types of training upon request from a customer would make for a great improvement in Arctic Wolf Managed Security.
