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CybeReady vs KnowBe4 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
CybeReady boosts phishing awareness and security resilience efficiently, providing ROI and time savings with minimal effort and maintenance.
Sentiment score
4.9
KnowBe4 provides cost-effective security training, enhances cybersecurity awareness, reduces incidents, and mitigates risks, increasing organizational security culture.
We learned extensively about cybersecurity with the training, and the automated trainings are very convenient and feasible for us.
This soft ROI shows value within the company and how security and data are being protected.
The solution proved valuable for audit reporting and successfully raised awareness while reducing phishing click rates.
 

Customer Service

Sentiment score
7.7
CybeReady's support is exceptional, offering responsive, collaborative assistance with quick issue resolution and clear communication, rated 9-10/10 by users.
Sentiment score
5.7
KnowBe4 is praised for responsive, effective customer service, fast technical support, and timely feedback with minimal interactions needed.
Their support is very quick and informative.
We have escalated questions to KnowBe4's technical support, and it has been quite helpful in guiding us, especially when we request feature edits or face buggy issues.
The content is regularly updated to reflect current threats.
 

Scalability Issues

Sentiment score
8.2
CybeReady is scalable, effectively managing vast employee data, email delivery, and performance despite heavy simulated attack loads.
Sentiment score
6.0
KnowBe4 supports scalable growth and compliance with automation, aiding diverse industries in reducing phishing risks despite synchronization challenges.
I would evaluate the scalability of KnowBe4 as quite scalable, giving it an 8.5 on a scale of one to ten.
The product is pretty much scalable.
 

Stability Issues

Sentiment score
8.0
CybeReady demonstrates excellent stability, reliable cloud availability, and responsive performance with no significant outages or technical issues reported.
Sentiment score
6.4
KnowBe4 is considered stable and reliable, with minimal downtime and praised for its performance and dependable support.
KnowBe4 works without interruptions and is very stable.
In terms of stability, KnowBe4 is stable; based on the training we are receiving, I would rate it at nine out of ten.
During the last downtime, it caused significant disruption as users couldn't access the system.
 

Room For Improvement

CybeReady users seek improved email design, customization, better KPI assistance, and personalized guidance for large company adaptation challenges.
KnowBe4 can boost engagement by adding interactive, personalized content, localization, and more effective, stable, diverse training options.
KnowBe4 could educate people about OWASP Top 10 in web security testing and API security.
KnowBe4 should focus more on these issues and provide guidance on dealing with links received from individuals who attempt to manipulate our emotions, particularly on social media platforms such as Facebook and LinkedIn.
The more complicated things they do about phishing, AI, and social engineering are very important, and the way they do it is very structured and good.
 

Setup Cost

KnowBe4's pricing is reasonable, varying by user count and location, but may seem costly, especially in government sectors.
It's about five dollars a seat per month.
The solution was considered expensive, particularly in government contexts.
As an exceptional product, they are relatively expensive, but it is worth it because compared to offline education with hired dedicated people, it would be much more expensive and not obviously more efficient.
 

Valuable Features

CybeReady enhances cyber threat awareness through automated phishing, tailored tips, performance feedback, and insightful data for continuous learning.
KnowBe4 provides automated phishing simulations, engaging training, AI-enhanced checks, and scalable, customizable security solutions with multilingual support.
Modern phishing emails appear authentic, as if from friends. This enables full-blown ATP operations using AI to generate convincing phishing emails, making it crucial to focus on AI-based detection against AI-generated threats.
This is the biggest benefit to raise caution in the digital world, making people aware of the importance of verifying the sources of information.
I appreciate the training methodology. It is detailed with videos and real examples about handling phishing emails and dealing with social media links received through WhatsApp, email, or other platforms.
 

Categories and Ranking

CybeReady
Ranking in Security Awareness Training
12th
Average Rating
9.2
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
KnowBe4
Ranking in Security Awareness Training
1st
Average Rating
8.6
Reviews Sentiment
5.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Security Awareness Training category, the mindshare of CybeReady is 1.6%, down from 2.5% compared to the previous year. The mindshare of KnowBe4 is 26.8%, down from 33.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Awareness Training
 

Featured Reviews

CG
Allows us to see the effects of what simulated phishing can do
It is not difficult to do the customization. While you can customize the email, we would like there to be just a bit more upfront conversation about the types of emails that month. Because if there is one thing I get asked about in the bank, it is about the types of emails. I don't know if that's particularly needed, but it's something that I get asked about. We have the generic reporting that comes out so we can download that at any time or at the end of the three month campaign. So, we have two generic reports. If we could section up the data in multiple, different ways, then we could create a report from that instead of just those two options. That would be helpful.
Amran Hossain - PeerSpot reviewer
Training program enables comprehensive security awareness and cautious email practices
One feature that would be highly beneficial in a future release is the ability to automatically send training articles or security tips to users on a regular, scheduled basis—for example, weekly or monthly. While the current training modules and phishing simulations are highly effective, ongoing awareness is equally important to keep security top of mind in day-to-day operations. These short, digestible articles or micro-learning content could cover recent phishing trends, real-world examples of security breaches, or quick tips on secure online behavior. Periodic delivery would serve as a continuous learning touchpoint, reinforcing key concepts from the main training and adapting to evolving threats. Ideally, this feature would also include personalization, allowing content to be tailored based on a user’s role, previous training performance, or common mistakes observed in phishing simulations. This kind of proactive, lightweight training approach could significantly enhance employee engagement with security practices and help maintain a strong security posture over time.
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Comms Service Provider
22%
Government
8%
Computer Software Company
8%
Computer Software Company
14%
Construction Company
9%
Financial Services Firm
9%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
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What do you like most about KnowBe4?
Their customizable nature allows us to create scenarios that closely resemble real-world phishing attempts, making them highly relatable to our end users.
What is your experience regarding pricing and costs for KnowBe4?
I would not know about the pricing because it has been subsidized for us, so I am not fully aware of the actual cost.
What needs improvement with KnowBe4?
I have a challenge with the stability while using KnowBe4. I have made an observation regarding the login process. For every login attempt, because my organization uses KnowBe4 with a large staff s...
 

Comparisons

 

Overview

 

Sample Customers

Teva Pharmaceuticals, RBS, Skoda, SentinelOne, Avid, Payoneer, SodaStream, StitchFix, NatWest, DHL, Check Point, City and County of San Francisco, Strauss, Appsflyer, BNP Paribas, Elementor, eToro, Air Astana, El Al Airlines, Arkia, Israir, Wizz, Fox Group, BDO Italia, Swiss Life and many more
West Aurora Public School District 129
Find out what your peers are saying about CybeReady vs. KnowBe4 and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.