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CybeReady vs KnowBe4 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
CybeReady boosts phishing awareness and security resilience efficiently, providing ROI and time savings with minimal effort and maintenance.
Sentiment score
5.2
KnowBe4 enhances security culture and awareness, reducing phishing risk and saving costs through effective internal security training.
We learned extensively about cybersecurity with the training, and the automated trainings are very convenient and feasible for us.
This soft ROI shows value within the company and how security and data are being protected.
 

Customer Service

Sentiment score
7.7
CybeReady's support is exceptional, offering responsive, collaborative assistance with quick issue resolution and clear communication, rated 9-10/10 by users.
Sentiment score
7.5
KnowBe4 customer service is responsive and effective, providing quick solutions with high satisfaction and a helpful knowledge base.
Their support is very quick and informative.
We have escalated questions to KnowBe4's technical support, and it has been quite helpful in guiding us, especially when we request feature edits or face buggy issues.
I find the customer service and support to be very responsive.
 

Scalability Issues

Sentiment score
8.2
CybeReady is scalable, effectively managing vast employee data, email delivery, and performance despite heavy simulated attack loads.
Sentiment score
6.6
KnowBe4 efficiently scales for diverse organizations with strong automation, though initial user syncing may be time-consuming.
I would evaluate the scalability of KnowBe4 as quite scalable, giving it an 8.5 on a scale of one to ten.
The product is pretty much scalable.
 

Stability Issues

Sentiment score
8.0
CybeReady demonstrates excellent stability, reliable cloud availability, and responsive performance with no significant outages or technical issues reported.
Sentiment score
7.1
KnowBe4 is highly rated for stability and reliability, consistently operating smoothly without major disruptions or performance issues.
KnowBe4 works without interruptions and is very stable.
In terms of stability, KnowBe4 is stable; based on the training we are receiving, I would rate it at nine out of ten.
During the last downtime, it caused significant disruption as users couldn't access the system.
 

Room For Improvement

CybeReady users seek improved email design, customization, better KPI assistance, and personalized guidance for large company adaptation challenges.
KnowBe4 can enhance engagement by increasing interactivity, localizing content, utilizing AI, expanding channels, and incorporating gamified training.
KnowBe4 could educate people about OWASP Top 10 in web security testing and API security.
KnowBe4 should focus more on these issues and provide guidance on dealing with links received from individuals who attempt to manipulate our emotions, particularly on social media platforms such as Facebook and LinkedIn.
The more complicated things they do about phishing, AI, and social engineering are very important, and the way they do it is very structured and good.
 

Setup Cost

KnowBe4 offers flexible pricing, with opinions varying on affordability, and implementation may benefit from expert partner assistance.
It's about five dollars a seat per month.
The solution was considered expensive, particularly in government contexts.
As an exceptional product, they are relatively expensive, but it is worth it because compared to offline education with hired dedicated people, it would be much more expensive and not obviously more efficient.
 

Valuable Features

CybeReady enhances cyber threat awareness through automated phishing, tailored tips, performance feedback, and insightful data for continuous learning.
KnowBe4 enhances security awareness through phishing campaigns, interactive training, AI integration, and customizable content, boosting user engagement and risk mitigation.
Modern phishing emails appear authentic, as if from friends. This enables full-blown ATP operations using AI to generate convincing phishing emails, making it crucial to focus on AI-based detection against AI-generated threats.
This is the biggest benefit to raise caution in the digital world, making people aware of the importance of verifying the sources of information.
I appreciate the training methodology. It is detailed with videos and real examples about handling phishing emails and dealing with social media links received through WhatsApp, email, or other platforms.
 

Categories and Ranking

CybeReady
Ranking in Security Awareness Training
11th
Average Rating
9.2
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
KnowBe4
Ranking in Security Awareness Training
1st
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Security Awareness Training category, the mindshare of CybeReady is 1.7%, down from 2.4% compared to the previous year. The mindshare of KnowBe4 is 27.3%, down from 34.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Awareness Training
 

Featured Reviews

CG
Allows us to see the effects of what simulated phishing can do
It is not difficult to do the customization. While you can customize the email, we would like there to be just a bit more upfront conversation about the types of emails that month. Because if there is one thing I get asked about in the bank, it is about the types of emails. I don't know if that's particularly needed, but it's something that I get asked about. We have the generic reporting that comes out so we can download that at any time or at the end of the three month campaign. So, we have two generic reports. If we could section up the data in multiple, different ways, then we could create a report from that instead of just those two options. That would be helpful.
Amran Hossain - PeerSpot reviewer
Training program enables comprehensive security awareness and cautious email practices
One feature that would be highly beneficial in a future release is the ability to automatically send training articles or security tips to users on a regular, scheduled basis—for example, weekly or monthly. While the current training modules and phishing simulations are highly effective, ongoing awareness is equally important to keep security top of mind in day-to-day operations. These short, digestible articles or micro-learning content could cover recent phishing trends, real-world examples of security breaches, or quick tips on secure online behavior. Periodic delivery would serve as a continuous learning touchpoint, reinforcing key concepts from the main training and adapting to evolving threats. Ideally, this feature would also include personalization, allowing content to be tailored based on a user’s role, previous training performance, or common mistakes observed in phishing simulations. This kind of proactive, lightweight training approach could significantly enhance employee engagement with security practices and help maintain a strong security posture over time.
report
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Top Industries

By visitors reading reviews
Comms Service Provider
20%
Financial Services Firm
19%
Computer Software Company
9%
Government
7%
Computer Software Company
15%
Financial Services Firm
7%
Healthcare Company
6%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about KnowBe4?
Their customizable nature allows us to create scenarios that closely resemble real-world phishing attempts, making them highly relatable to our end users.
What needs improvement with KnowBe4?
I think KnowBe4 focuses primarily on emails, phishing emails, and business. We need more experience about dealing with hackers and scams on social media, especially when we receive links from unkno...
 

Comparisons

 

Overview

 

Sample Customers

Teva Pharmaceuticals, RBS, Skoda, SentinelOne, Avid, Payoneer, SodaStream, StitchFix, NatWest, DHL, Check Point, City and County of San Francisco, Strauss, Appsflyer, BNP Paribas, Elementor, eToro, Air Astana, El Al Airlines, Arkia, Israir, Wizz, Fox Group, BDO Italia, Swiss Life and many more
West Aurora Public School District 129
Find out what your peers are saying about CybeReady vs. KnowBe4 and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.