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Kentik vs Zabbix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Kentik reduces costs and improves latency in expensive transit areas, enhancing operational efficiency and security for users.
Sentiment score
7.7
Zabbix offers cost-effective, scalable monitoring with no fees, reducing downtime and commercial software expenses while increasing ROI.
In production environments, especially for service providers on IP networks and data centers, Kentik helps in reducing the time to identify and resolve issues.
 

Customer Service

Sentiment score
8.6
Kentik's customer service is praised for quick, expert responses, proactive communication, and effective problem resolution, fostering positive relationships.
Sentiment score
6.9
Zabbix support is praised for responsiveness, community resources, and expertise, though documentation and non-paid support need improvement.
I have mostly used forums for any support needed because the setup is straightforward and the documentation is quite good.
It is so straightforward that I have never had to use the support.
 

Scalability Issues

Sentiment score
8.6
Kentik excels in scalable, flexible integration with global infrastructures, providing seamless adaptability for diverse, enterprise-level data management needs.
Sentiment score
6.9
Zabbix is praised for its scalability, distributed architecture, and efficiency, despite needing robust databases for larger deployments.
Kentik's integration with Kubernetes makes scaling easier.
Zabbix has high scalability.
Zabbix is very scalable and lightweight.
I would rate its scalability ten out of ten.
 

Stability Issues

Sentiment score
8.1
Kentik is highly reliable, with prompt issue resolution and communication, ensuring minimal impact and user satisfaction despite occasional bugs.
Sentiment score
7.6
Zabbix is reliable and stable, with minimal issues; users value its low resource use and effective monitoring.
In production, however, dimensioning of the underlying platforms is something to be mindful of.
Zabbix is very scalable and lightweight.
Zabbix is quite stable, and we haven't had any problems with Zabbix itself.
 

Room For Improvement

Kentik users seek improvements in user management, interface, security, AI integration, cost analysis, and better support across time zones.
Zabbix users seek UI improvements, better documentation, enhanced reporting, security, automation, integration, and modern workload adaptations.
More work is required to integrate AI for troubleshooting, simplifying root cause analysis, and providing suggested solutions for network issues.
The only issue I can note is that it's Linux-based, and Linux documentation is not the best.
 

Setup Cost

Kentik's pricing varies by device type and scale, offering discounts for education and bulk purchases with flexible contracts.
Zabbix, a cost-effective open-source solution, offers free access without hidden fees, making it popular for enterprise adoption.
Kentik’s pricing is competitive in the marketplace.
The pricing is good and aligns with the market target.
 

Valuable Features

Kentik offers real-time traffic analysis, customizable dashboards, anomaly detection, and flexibility, enhancing network management and security efficiently.
Zabbix provides open-source monitoring with customizable features, strong scalability, and robust support, ideal for cost-effective IT infrastructure management.
The most important feature is cybersecurity.
One of the most valuable features of Kentik, especially for service providers, is its ability to visualize all the BGP peering and the status of the BGP peering platform.
If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.
Zabbix has a lot of features, including monitoring, status updates, and collecting information telemetry from storages and servers as well.
 

Categories and Ranking

Kentik
Ranking in Network Monitoring Software
32nd
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (16th)
Zabbix
Ranking in Network Monitoring Software
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
106
Ranking in other categories
Application Performance Monitoring (APM) and Observability (8th), Server Monitoring (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (2nd)
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of Kentik is 0.8%, up from 0.7% compared to the previous year. The mindshare of Zabbix is 13.0%, up from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

ADRIANA SALDARRIAGA TOBON - PeerSpot reviewer
Client experience and cybersecurity have improved with an easy setup
The solution is valuable for client experience, especially in the financial sector. The most important feature is cybersecurity. The pricing is good, but the functionality is the most important aspect for clients. The solution is easy to deploy and requires only one person to set up, making it easy and quick. Overall, the ease of use and the fact that it meets client expectations are major positives.
ASM Naushad Alam - PeerSpot reviewer
Allows any number of customizations but lacks functionality for finding root causes
We have not yet purchased the commercial version so have a lack of technical ability. We do not yet fully know the key points or key features of the solution. We just use what we use along with WhatsUp Gold. Based on our use only, stability is rated a seven out of ten.
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Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
851,604 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
11%
Comms Service Provider
8%
Manufacturing Company
8%
Educational Organization
30%
Computer Software Company
12%
Financial Services Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kentik?
It offers a simple yet powerful feature of classifying applications, going beyond basic statistics.
What is your experience regarding pricing and costs for Kentik?
Kentik’s pricing is competitive in the marketplace. It depends on the sizing, and once you have the right sizing, it's usually okay.
What needs improvement with Kentik?
In recent months, I've noticed that while the industry is trending towards AI, Kentik has room for improvement in this area. Specifically, more work is required to integrate AI for troubleshooting,...
What do you like most about Zabbix?
The template system in Zabbix is very beneficial as it saves time in configuration.
What is your experience regarding pricing and costs for Zabbix?
We didn't use the commercial version. We used the free version.
What needs improvement with Zabbix?
I think it's the best solution for monitoring. I don't know any better.
 

Comparisons

 

Overview

 

Sample Customers

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 
1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
Find out what your peers are saying about Kentik vs. Zabbix and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.