OpenText Enterprise Security Manager and Logpoint are strong contenders in the SIEM market. OpenText seems to have the upper hand due to its extensive capabilities and robust integration possibilities.
Features: OpenText Enterprise Security Manager excels with versatile vendor support and powerful tools like ESM and Logger, offering advanced customization and integration. Real-time correlation and multi-tenant SIEM capabilities enhance its scalability and adaptability. Logpoint provides strong integration with various security platforms and user-friendly functionality. It effectively combines SIEM and SOAR functionalities and allows easy onboarding through its translation service.
Room for Improvement: OpenText could enhance tech support, simplify installation and management, and integrate more advanced analytics. Its interface needs modernization, with better documentation for ease of use. Logpoint lacks flexibility in customization and could improve integration with third-party platforms. Its documentation and support need improvements to match industry standards.
Ease of Deployment and Customer Service: OpenText offers hybrid and public cloud deployments but faces challenges in setup and responsiveness, often requiring expert intervention. Logpoint provides simpler on-premises and hybrid deployment and is generally more accessible in customer service but requires improvements in responsiveness and support quality.
Pricing and ROI: OpenText is criticized for high licensing costs and a complex pricing structure, but provides significant value with specific features. Logpoint offers predictable pricing with fixed costs and subscription models that are more budget-friendly. OpenText's ROI is substantial over time but requires significant initial investment. Logpoint presents immediate and clear ROI due to lower costs and streamlined offerings.
The technical support for Logpoint is very good, and I would rate it as nine out of ten.
Logpoint's customer support is not sufficient with only one engineer in the US.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
It is web-based and accommodates the expansion of our organization.
Logpoint is scalable and capable of expanding.
It lacks some capabilities compared to other tools available in the market.
I have received reports indicating glitches and downtimes with Logpoint.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
Dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
Logpoint needs to be cloud-native, as currently, it is not.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
I rate the pricing at eight, suggesting it's relatively good or affordable.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
The UEBA enables us to monitor at the device level, and SOAR provides playbooks and templates that we can modify and incorporate into the platform.
It effectively facilitates logging and log storage and assists in security event management by ingesting security events.
The ability to interpret data is highly valued.
| Product | Market Share (%) |
|---|---|
| OpenText Enterprise Security Manager | 1.6% |
| Logpoint | 0.9% |
| Other | 97.5% |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 37 |
| Midsize Enterprise | 14 |
| Large Enterprise | 57 |
Logpoint is a cutting-edge security information and event management (SIEM) solution that is designed to be intuitive and flexible enough to be used by an array of different businesses. It is capable of expanding according to its users' needs.
Benefits of Logpoint
Some of the benefits of using Logpoint include:
Reviews from Real Users
Logpoint is a security and management solution that stands out among its competitors for a number of reasons. Two major ones are its data gathering and artificial intelligence (AI) capabilities. Logpoint enables users to not only gather the data, but also to maximize both the amount of data that can be gathered and its usefulness. It removes many of the challenges that users may face in data collection. The solution allows users to set rules for collection and then it pulls information from sources that meet the rules that have been set. This data is then broken into manageable segments and ordered. Users can then analyze these ordered segments with ease. Additionally, LogPoint utilizes both machine learning and AI technology. Users gain the ability to protect themselves from and if necessary resolve emerging threats as soon as they arise. The AI sets security parameters for a user’s system. These act as a baseline that are triggered and notify the user if anything deviates from the rules that it set up.
The chief infrastructure & security officer at a financial services firm writes, “It is a very comprehensive solution for gathering data. It has got a lot of capabilities for collecting logs from different systems. Logs are notoriously difficult to collect because they come in all formats. Logpoint has a very sophisticated mechanism for you to be able to connect to or listen to a system, get the data, and parse it. Logs come in text formats that are not easily parsed because all logs are not the same, but with Logpoint, you can define a policy for collecting the data. You can create a parser very quickly to get the logs into a structured mechanism so that you can analyze them.”
A. Secca., a Cyber Security Analyst at a transportation company, writes, “It is an AI technology because it is using machine learning technology. So far, there is nothing better out there for UEBA in terms of monitoring endpoints and user activity. It is using machine learning language, so it is right at the top. It provides that capability and monitors all of the user’s activities. It devises a baseline and monitors if there is any deviation from the baseline.”
OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.
OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.
What are the key features of OpenText Enterprise Security Manager?In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.
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