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Menlo Secure vs Symantec Endpoint Security comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Menlo Secure
Average Rating
9.2
Reviews Sentiment
6.7
Number of Reviews
5
Ranking in other categories
Secure Web Gateways (SWG) (26th), Firewalls (51st), ZTNA (24th), Cloud Security Remediation (9th)
Symantec Endpoint Security
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
146
Ranking in other categories
Endpoint Protection Platform (EPP) (13th)
 

Mindshare comparison

Menlo Secure and Symantec Endpoint Security aren’t in the same category and serve different purposes. Menlo Secure is designed for Cloud Security Remediation and holds a mindshare of 6.1%.
Symantec Endpoint Security, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 3.4% mindshare, down 4.0% since last year.
Cloud Security Remediation Mindshare Distribution
ProductMindshare (%)
Menlo Secure6.1%
Wiz Code27.0%
Seemplicity15.2%
Other51.7%
Cloud Security Remediation
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Symantec Endpoint Security3.4%
Microsoft Defender for Endpoint7.0%
CrowdStrike Falcon6.2%
Other83.4%
Endpoint Protection Platform (EPP)
 

Featured Reviews

reviewer2701794 - PeerSpot reviewer
Head Of Bluechip Enterprise at a manufacturing company with 51-200 employees
Provides strong protection and multiple use cases but struggles with market recognition
There aren't specific areas for improvement; however, they're not as well known as the big vendors such as Palo Alto. Menlo Secure is a smaller company with limited resources and funding, which makes it challenging to compete with larger companies such as Palo and Cisco. What can be improved is market awareness and adoption of the technology. When selling it in the channel, regardless of how good the technology might be, success depends more on market adoption and awareness.
Kumbesh Rajagopal - PeerSpot reviewer
Senior Security Delivery Analyst at Accenture
Management becomes easier with minimal complications, but improvement in support tools needed
Regarding areas of improvement for Symantec Endpoint Security, there are many changes, and the support portal tool is complicated compared to other tools. When trying to get service from Symantec, the process is complex. I'm not sure whether it's because of my project or something else. Though it is easy to manage, easy to get, easy to install, and works efficiently for managing policies, we faced a significant disadvantage. We wanted to add multiple hashes because of numerous new alerts coming, but we could only add them one by one, which is a considerable disadvantage in Symantec.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For us, the primary goal is protection on the web, and that's extremely important. We're not using any of the other services at this time. The web part is key to the success of the organization. It gives us the ability to protect. It can isolate. It opens the session in an isolated format so that the code isn't running locally. It is running over in the Menlo environment, not in ours. It is not running on the local computer, whereas if you were to go to a normal website, it would run Java or something else on the local machine and potentially execute the malicious code locally. So, it does give us that level of protection."
"We are not aware of a single compromise from the web since implementing the solution."
"The solution is invisible to our end users, so it doesn't have any impact on their work or performance."
"Accessing the internet with a proxy from anywhere is the most valuable feature. It ensures that users are only able to browse legitimate websites. If they happen to go to a legitimate website with a malicious payload, the isolation feature will take care of that."
"Either you have access to something or don't have access to it, and if you do, we can ensure, 100 percent of the time, that there is nothing malicious that is going to impact our system in any way."
"This security technology addresses risk and enables people to conduct business without that risk, which is where the ROI is realized."
"We have definitely seen ROI, as we save a ton of money and time because the numerous hits that we were receiving from our security tools prior to implementing them had to all be chased down, dispositioned, and endpoints had to be reimaged."
"It has reduced security events to follow up on. While it is not 100%, there has been probably a 90% or more reduction. We were getting hit left, right, and center constantly from people browsing the Internet and hitting bad websites. It was not just bad websites that were stood up to be malicious, but good sites that were compromised."
"It is good for detecting signature-based viruses, and it is user friendly."
"Symantec is important for our organization and we have confidence in it to protect our workstations."
"The product is a good antivirus in terms of the fact that it can do real-time scanning and scheduling, we can plan scans for the weekend, we can also control it on the server for all the clients it manages, and the solution gets real-time updates of virus definition files from the internet."
"I have found the solution to be very scalable, we have 700 employees using the solution in our organization."
"The application and device control functionality is good. We are able to see which applications are installed using the product management dashboard."
"It is a good product; it has saved us from external attacks and viruses."
"The solution can scale."
"With a single console, you get control over Mac, Windows, iOS, and Android. This control is most valuable."
 

Cons

"We are now transitioning to another solution. The main reason for that is that managing all of the exceptions and troubleshooting all of the issues our users have had connecting to the internet has become too significant in terms of workload, compared to what we hope we will have with another solution."
"Currently, I don't have a good way to see which of my rules are being used in the access control lists."
"Menlo Secure is a smaller company with limited resources and funding, which makes it challenging to compete with larger companies such as Palo and Cisco."
"Currently, I don't have a good way to see which of my rules are being used in the access control lists. I have numerous entries, but are they all still needed? A report that would show me my list of who is allowed and whether we're actually using it would be useful because I can then go clean up my list. It would be easier to manage. We would eliminate the vulnerability of unused services."
"In the best of all worlds, we wouldn't have to make any exceptions. However, that is a big ask because a lot of that depends on how websites are constructed. For example, there are some very complex, application-oriented sites that we end up making exceptions for. It is really not that big an issue for us to make the exceptions. We feel like we are doing that without a huge impact on our security posture, but we do have to make some exceptions for complex sites, e.g., mostly SaaS-type sites and applications."
"The user monitoring could still be improved."
"We are now transitioning to another solution. The main reason for that is that managing all of the exceptions and troubleshooting all of the issues our users have had connecting to the internet has become too significant in terms of workload, compared to what we hope we will have with another solution."
"In the best of all worlds, we wouldn't have to make any exceptions. For example, there are some very complex, application-oriented sites that we end up making exceptions for."
"The technical support of Symantec was very good earlier, but it has merged with Broadcom."
"The on-prem console doesn't do the product justice — it's a bit cumbersome."
"They need to develop a multi-language interface."
"Sometimes, the client gets frustrated because this is a security component, and they want to resolve the issue as soon as possible."
"Sometimes, when we are creating a new policy, some of the clients are not being updated with the latest policy."
"Symantec Endpoint Security can improve management because it is difficult to do. Additionally, the dashboards and reports could be better; it is difficult to understand what exactly is your current status."
"Technical support could be more responsive."
"We open tickets through the webpage and nobody happens."
 

Pricing and Cost Advice

"It is appropriately priced for what they're doing for us. Considering the protection provided, I feel their pricing is spot-on."
"The solution is expensive. It's more expensive than the solution I previously used. Compared with the other cloud-based solutions, it's very competitive."
"We save a ton of money and time. Previously, the numerous hits that we were receiving from our security tools, prior to implementing them, had to all be chased down, dispositioned, and endpoints had to be reimaged. It was just a ton of effort to do all that. That is where the savings from time and money come in."
"It's not cheap."
"What we have paid for this product is good value for the work and the services that they are providing to us."
"Zero-day threat or advanced attacks should be part of the endpoint. The product should not require you to buy a separate license."
"Symantec Endpoint Security is an expensive solution."
"It is cheap. It is especially cheaper than Malwarebytes, which is three times higher than this. It is also cheaper than Cisco. Its price is almost similar to Bitdefender, Gravity, and CloudZone."
"Licensing is per user. Therefore, it makes it easy to do licensing."
"It is normal. If you are an educational institute, they give you a very good discount. If you are coming from the banking side, they may or may not give you a discount. I'm working with seven companies, and normally, they get a 65% to 70% discount on everything."
"Symantec Endpoint Security's pricing is okay. It is cheaper compared to other products."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Retailer
10%
Computer Software Company
9%
Construction Company
9%
Comms Service Provider
12%
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise32
Large Enterprise63
 

Questions from the Community

What needs improvement with Menlo Security Secure Web Gateway?
There aren't specific areas for improvement; however, they're not as well known as the big vendors such as Palo Alto. Menlo Secure is a smaller company with limited resources and funding, which mak...
What is your primary use case for Menlo Security Secure Web Gateway?
People are mainly using it for zero trust web access. Menlo Secure is built from the ground up to provide zero basic access, and by doing it that way, it has multiple use cases. For example, it man...
What advice do you have for others considering Menlo Security Secure Web Gateway?
Secure file sharing and data protection is not exactly what Menlo Secure is designed to do. While it can handle some of these functions, people typically choose another technology for those specifi...
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
 

Also Known As

Menlo Security Web Security, Menlo Web Security
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

 

Sample Customers

Information Not Available
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.