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Symantec Endpoint Security Logo

Symantec Endpoint Security pros and cons

Vendor: Broadcom
3.8 out of 5
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Pros & Cons summary

Symantec Endpoint Security offers comprehensive protection with antivirus, firewall, and intrusion prevention, ideal for large organizations. It supports centralized management across Windows, Mac, and Linux. However, users find management complex, especially for server administration and policy creation. Limited customization for reporting and high resource usage can impact performance. While noted for strong detection capabilities, challenges with support and licensing post-Broadcom acquisition have been reported, affecting customer satisfaction.

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Prominent pros & cons

PROS

Symantec Endpoint Security offers comprehensive protection with features such as antivirus, firewall, and intrusion prevention.
It provides centralized management, allowing easy deployment and control over various operating systems like Windows, Mac, and Linux.
The scalability and stability make it ideal for large organizations, ensuring consistent protection across numerous devices.
Device control and automated updates are valuable features that enhance security by managing external devices and keeping virus definitions current.
The solution is renowned for its strong detection capabilities, frequently updating virus signatures and effectively managing malware threats.

CONS

Users report that the management of Symantec Endpoint Security is complex, particularly for server administration and policy creation.
Limited customization options exist for reporting and policy management, impacting the ability to meet specific needs without additional software or tools.
The antivirus and detection capabilities are noted as lacking, with difficulties in identifying and responding to malware threats, including zero-day vulnerabilities.
Since Broadcom's acquisition, there have been issues with support responsiveness and licensing renewal processes, leading to customer dissatisfaction.
Resource usage is a concern, as Symantec Endpoint Security can be heavy on system resources, affecting performance, especially during scans and updates.
 

Symantec Endpoint Security Pros review quotes

Abhimanyu Das - PeerSpot reviewer
Abhimanyu Das
Senior Cybersecurity Engineer at Kyndryl
Dec 15, 2025
Symantec Endpoint Security positively impacts our organization through its behavioral SONAR, which stops ransomware by restoring files within minutes, avoiding more than 20 hours of recovery time compared to other tools such as Trend Micro that take much longer for remediation.
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Kumbesh Rajagopal - PeerSpot reviewer
Kumbesh Rajagopal
Senior Security Delivery Analyst at Accenture
Aug 19, 2025
What I appreciate most about Symantec Endpoint Security is that it's easy to manage compared to other tools I have worked with, such as minimal endpoint security, McAfee, and CrowdStrike.
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MohammadAlshatreet - PeerSpot reviewer
MohammadAlshatreet
Head of Information System at EEC
Dec 18, 2024
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
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Buyer's Guide
Symantec Endpoint Security
August 2026
Free Report: Symantec Endpoint Security Reviews and More
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913,924 professionals have used our research since 2012.
JS
Joshua Scott
OT Technologist at a energy/utilities company with 201-500 employees
Apr 3, 2025
Symantec Endpoint Security's pricing is better than most offerings based on my research.
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TR
Tobias Runge
Cyber Security Pre-Sales at SoftwareONE
Apr 3, 2025
One important feature is the EDR function, necessary for many public customers due to upcoming laws in Germany, which is available through Symantec Endpoint Security Complete.
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SM
Shaban Mohammad
System Administrator at Aljazera Market co
Nov 26, 2024
Symantec Endpoint Security offers many valuable features, such as file explosion, application learning, DLP, injection detection, and EDR solutions for traffic control.
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Hakeem_Abdulkareem - PeerSpot reviewer
Hakeem_Abdulkareem
Head, Security Technology & Engineering at a financial services firm with 10,001+ employees
Sep 4, 2022
What I like most about Symantec is the intrusion detection module. If you are scanning the environment, it will flag a possible intruder and tell you the IP and where the attack is coming from. Traditional antivirus solutions will never flag that. If you have a traditional SIEM, you might be able to pick that up. Symantec is a holistic endpoint security solution, so when you scan an endpoint, Symantec will let you know that something is happening to it.
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SS
Suryakumar Selvaraj
Security Consultant at a consultancy with 11-50 employees
Aug 30, 2022
There is no other endpoint solution that will help you in preventing lateral-movement attacks on Active Directory. And Active Directory is one of the more critical assets within an organization.
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AH
ASHRAF ALI HASSAN
Senior Manager Network Design at MEEZA, Managed IT Services Provider
Apr 16, 2024
Symantec have everything – documentation, videos, data sheets.
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Jawaria Abbas - PeerSpot reviewer
Jawaria Abbas
Security Engineer at a computer software company with 201-500 employees
Jan 12, 2024
The solution's application control feature is very, very powerful.
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Show 10 more reviews (out of 142)
 

Symantec Endpoint Security Cons review quotes

Abhimanyu Das - PeerSpot reviewer
Abhimanyu Das
Senior Cybersecurity Engineer at Kyndryl
Dec 15, 2025
Symantec Endpoint Security could improve by utilizing lighter resource usage on endpoints since sometimes it can be resource-heavy.
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Kumbesh Rajagopal - PeerSpot reviewer
Kumbesh Rajagopal
Senior Security Delivery Analyst at Accenture
Aug 19, 2025
We wanted to add multiple hashes because of numerous new alerts coming, but we could only add them one by one, which is a considerable disadvantage in Symantec.
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MohammadAlshatreet - PeerSpot reviewer
MohammadAlshatreet
Head of Information System at EEC
Dec 18, 2024
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
Read full review
Buyer's Guide
Symantec Endpoint Security
August 2026
Free Report: Symantec Endpoint Security Reviews and More
Learn what your peers think about Symantec Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
DOWNLOAD NOW
913,924 professionals have used our research since 2012.
JS
Joshua Scott
OT Technologist at a energy/utilities company with 201-500 employees
Apr 3, 2025
I rate Symantec Endpoint Security a four out of ten. This rating stems primarily from the subpar user interface, which significantly delays my response time when managing firewall rules or investigating issues.
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TR
Tobias Runge
Cyber Security Pre-Sales at SoftwareONE
Apr 3, 2025
There have been some complaints about the visibility of current licensing, as sometimes it does not show all the seats, and customers have trouble getting a complete overview of Symantec licenses.
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SM
Shaban Mohammad
System Administrator at Aljazera Market co
Nov 26, 2024
The areas that need improvement include scanning issues, application control issues, and the detection of malicious files.
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Hakeem_Abdulkareem - PeerSpot reviewer
Hakeem_Abdulkareem
Head, Security Technology & Engineering at a financial services firm with 10,001+ employees
Sep 4, 2022
Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that.
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SS
Suryakumar Selvaraj
Security Consultant at a consultancy with 11-50 employees
Aug 30, 2022
In a few cases, when we enable the IPS/IDS feature, there are performance-related issues on the end devices. If we run quite a few features of Symantec, especially the IPS/IDF, it consumes a lot of processing and memory capacity.
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AH
ASHRAF ALI HASSAN
Senior Manager Network Design at MEEZA, Managed IT Services Provider
Apr 16, 2024
When it was directly with Symantec, the technical support was perfect. After Broadcom acquired Symantec, the level of technical support dropped.
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Jawaria Abbas - PeerSpot reviewer
Jawaria Abbas
Security Engineer at a computer software company with 201-500 employees
Jan 12, 2024
Users mostly complain that the solution slows down the system whenever something is scanned.
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Show 10 more reviews (out of 142)

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