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Symantec Endpoint Security pros and cons

Vendor: Broadcom
3.8 out of 5
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Pros & Cons summary

Symantec Endpoint Security offers comprehensive protection with antivirus, firewall, and intrusion prevention, ideal for large organizations. It supports centralized management across Windows, Mac, and Linux. However, users find management complex, especially for server administration and policy creation. Limited customization for reporting and high resource usage can impact performance. While noted for strong detection capabilities, challenges with support and licensing post-Broadcom acquisition have been reported, affecting customer satisfaction.

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Prominent pros & cons

PROS

Symantec Endpoint Security offers comprehensive protection with features such as antivirus, firewall, and intrusion prevention.
It provides centralized management, allowing easy deployment and control over various operating systems like Windows, Mac, and Linux.
The scalability and stability make it ideal for large organizations, ensuring consistent protection across numerous devices.
Device control and automated updates are valuable features that enhance security by managing external devices and keeping virus definitions current.
The solution is renowned for its strong detection capabilities, frequently updating virus signatures and effectively managing malware threats.

CONS

Users report that the management of Symantec Endpoint Security is complex, particularly for server administration and policy creation.
Limited customization options exist for reporting and policy management, impacting the ability to meet specific needs without additional software or tools.
The antivirus and detection capabilities are noted as lacking, with difficulties in identifying and responding to malware threats, including zero-day vulnerabilities.
Since Broadcom's acquisition, there have been issues with support responsiveness and licensing renewal processes, leading to customer dissatisfaction.
Resource usage is a concern, as Symantec Endpoint Security can be heavy on system resources, affecting performance, especially during scans and updates.
 

Symantec Endpoint Security Pros review quotes

Mostafa - PeerSpot reviewer
Mostafa
System Administrator at Suez Canal Insurance
Oct 31, 2023
The valuable features are device control, SONOR, and anti-virus.
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it_user676353 - PeerSpot reviewer
it_user676353
Systems Project Manager at a retailer with 1,001-5,000 employees
Jun 1, 2017
No maintenance is required after a successful installation phase.
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it_user676365 - PeerSpot reviewer
it_user676365
Senior Security Administrator at a tech services company with 10,001+ employees
Jun 1, 2017
I like the intrusion prevention and Sonar features.
Read full review
Buyer's Guide
Symantec Endpoint Security
January 2026
Free Report: Symantec Endpoint Security Reviews and More
Learn what your peers think about Symantec Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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Pablo Dewes - PeerSpot reviewer
Pablo Dewes
Senior Technical Consultant (SE and Strategic Project Manager) - Email Fraud Protection - LATAM at a tech vendor with 201-500 employees
Nov 6, 2017
Can detect and prevent attacks that are exploring common software vulnerabilities.
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it_user760161 - PeerSpot reviewer
it_user760161
Consultant with 51-200 employees
Oct 23, 2017
It's a single-agent installation with many features including wireless protection.
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it_user200313 - PeerSpot reviewer
it_user200313
Security Consultant at Accenture
Apr 6, 2018
Managing SEP is very easy, and also troubleshooting part is easily managed.
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LA
Laeeq Ahmed
IT Security Lead at a tech services company with 10,001+ employees
Nov 22, 2017
Scalability.
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it_user805959 - PeerSpot reviewer
it_user805959
‎Technology Leader at risetechno
Jan 22, 2018
Helps to protect our organization from known attacks.
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it_user814116 - PeerSpot reviewer
it_user814116
Consultant
Feb 5, 2018
ATP is really impressive, and with EDR, it is the best solution I have ever known.
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it_user819690 - PeerSpot reviewer
it_user819690
IT Systemadministrator at a construction company
Feb 14, 2018
SEP, the entire suite of components, provides good endpoint protection.
Read full review
Show 10 more reviews (out of 123)
 

Symantec Endpoint Security Cons review quotes

Mostafa - PeerSpot reviewer
Mostafa
System Administrator at Suez Canal Insurance
Oct 31, 2023
I would like to see improvements in the anti-virus and the device control features.
Read full review
it_user676353 - PeerSpot reviewer
it_user676353
Systems Project Manager at a retailer with 1,001-5,000 employees
Jun 1, 2017
The management of the server is a bit complex.
Read full review
it_user676365 - PeerSpot reviewer
it_user676365
Senior Security Administrator at a tech services company with 10,001+ employees
Jun 1, 2017
Multi-domain policy options for exceptions and global blocks.
Read full review
Buyer's Guide
Symantec Endpoint Security
January 2026
Free Report: Symantec Endpoint Security Reviews and More
Learn what your peers think about Symantec Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
DOWNLOAD NOW
881,082 professionals have used our research since 2012.
Pablo Dewes - PeerSpot reviewer
Pablo Dewes
Senior Technical Consultant (SE and Strategic Project Manager) - Email Fraud Protection - LATAM at a tech vendor with 201-500 employees
Nov 6, 2017
It would be nice to have customized reports integrated on the main console with no additional DB server or BI server.
Read full review
it_user760161 - PeerSpot reviewer
it_user760161
Consultant with 51-200 employees
Oct 23, 2017
There was an administrative feature, which was available in the previous version, which has been removed. We would like that feature to be added again.
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it_user200313 - PeerSpot reviewer
it_user200313
Security Consultant at Accenture
Apr 6, 2018
They should work on making the virus definition file lighter.
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LA
Laeeq Ahmed
IT Security Lead at a tech services company with 10,001+ employees
Nov 22, 2017
We were having a problem in Version 14, where the client machines used to go into the health state and once it restarted, and never came back again.
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it_user805959 - PeerSpot reviewer
it_user805959
‎Technology Leader at risetechno
Jan 22, 2018
Need to improved orchestration for broken clients fixes.
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it_user814116 - PeerSpot reviewer
it_user814116
Consultant
Feb 5, 2018
The Symantec Endpoint Manager is very difficult to use and extremely old.
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it_user819690 - PeerSpot reviewer
it_user819690
IT Systemadministrator at a construction company
Feb 14, 2018
SONAR could be improved. The false/positive rate is a little high.
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Show 10 more reviews (out of 123)

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