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Meraki Dashboard vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Meraki Dashboard
Ranking in Network Monitoring Software
19th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
56
Ranking in other categories
No ranking in other categories
New Relic
Ranking in Network Monitoring Software
18th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
Application Performance Monitoring (APM) and Observability (6th), IT Infrastructure Monitoring (12th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (5th)
 

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of Meraki Dashboard is 1.2%, down from 1.9% compared to the previous year. The mindshare of New Relic is 2.0%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Bilal-Ahmed - PeerSpot reviewer
Seamless connectivity and comprehensive control over network devices
All of the features we are looking for are already in control. I think those features, which we are not currently utilizing, are already there. For example, the control for the cameras and everything else. The cameras are not connected through Meraki, but all other devices are on Meraki networks.
Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Great visibility on the dashboard."
"Some of the features I have found valuable are the ease of access, simple configuration, and monitoring."
"The overall product rating is ten out of ten."
"It can analyze the traffic that it is picking up from what may be a rogue access point, and it is able to identify those and send relevant notifications."
"The product can scale if you need it to."
"It's really user-friendly."
"I like that Meraki Dashboard is a user-friendly product."
"We've been spending a lot less time on tickets and deployments, so we have more time to do other things."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"The solution offers good documentation."
"Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
 

Cons

"I would like to receive decent notification alerts regarding the license's expiry. Or any help on correcting or optimizing licenses, because in certain circumstances you can add a license but it's the wrong licensing. However, the Dashboard adds the license in some way, and you do not utilize it. You can simply extend the license's expiration date."
"The wait time to speak with a Meraki support engineer is always long, but they get the job done."
"Meraki Dashboard could improve the user interface by making it more user-friendly. The configuring can at times be difficult."
"I would like to see an alert event feature to monitor what users are downloading and how to block some applications."
"They could offer API functionality for Meraki Dashboard. It will help us develop software immediately using available solutions."
"Price could be reduced."
"It is not appropriate for large, enterprise businesses."
"In general, how I add firewall rules is not great."
"I would like an infrastructure network that provides real-time views, showing the issues."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"Compared to their competitors, they are missing some features at the moment."
"The product's initial setup phase is not straightforward to manage if you have no experience with installations, making it an area that can be improved."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
"Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal."
"The customization of the start and end time is kind of cool."
 

Pricing and Cost Advice

"The price of Meraki Dashboard is not expensive because knowing that it is a cloud-based solution has its benefits."
"The solution is currently the most expensive on the market."
"You don't have to pay for the dashboard."
"The pricing of the tool is relatively high compared to other solutions. It comes with a premium that exceeds that of its competitors by approximately 25 percent."
"Typically, the license model is for one, three, and five years. They can just be a bit more flexible around it and look into providing an option for 24 months."
"I’m not sure of the exact cost, however, it’s my understanding the Meraki WiFi is around $800. That’s for a three-year license. It’s about $150 a year."
"The Meraki Dashboard has more competitive pricing."
"Licensing is around under 1000 pounds. The licensing is either one year, three years, five years or ten years and during the licensing, we can choose to renew it per year or per every three years. We've got a license for three years. It's about 160 or about 200 pounds each."
"The price was one of the reasons we chose this solution."
"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
"We feel it's a little bit pricey."
"The solution is less expensive than AppNeta."
"It would be nice if we could buy it annually instead of monthly."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"Cost is significant with a lot of extras."
"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Financial Services Firm
7%
Government
7%
Educational Organization
7%
Educational Organization
26%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Meraki Dashboard?
We greatly utilize the network because we can plug it into the DNS, VPN, or equipment. It's very good. Meraki Dashboard enhances wireless network management. We appreciate its flexibility, as it al...
What is your experience regarding pricing and costs for Meraki Dashboard?
The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.
What needs improvement with Meraki Dashboard?
The aspect I find challenging about this solution is that it is too extensive and complex. For example, when comparing Meraki Dashboard to Juniper Mist, the latter is quite simple. Mist is a very a...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Meraki Dashboard vs. New Relic and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.