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MetaDefender Email Gateway Security vs Mimecast Advanced Email Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MetaDefender Email Gateway ...
Ranking in Email Security
32nd
Ranking in Secure Email Gateway (SEG)
13th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Mimecast Advanced Email Sec...
Ranking in Email Security
4th
Ranking in Secure Email Gateway (SEG)
3rd
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
48
Ranking in other categories
Email Archiving (1st), Office 365 Protection (2nd)
 

Mindshare comparison

As of October 2026, in the Secure Email Gateway (SEG) category, the mindshare of MetaDefender Email Gateway Security is 3.8%, up from 1.2% compared to the previous year. The mindshare of Mimecast Advanced Email Security is 14.1%, up from 12.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Mimecast Advanced Email Security14.1%
MetaDefender Email Security Solutions3.8%
Other82.1%
Secure Email Gateway (SEG)
 

Featured Reviews

RM
Senior Information Systems Engineer at Liberty Pumps, Inc.
Helpful support, and useful dashboards
They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward. I haven't tried it in a while since then. Since I can't turn it off on a per-user basis, I had to turn it off globally. I have certain exceptions for not doing the sanitization, and how to set those up is not intuitive. It would be useful if there were a better way of doing that. Using digital certificates is hard. It would be better if it used Windows Servers' built-in certificate management.
Avinash Mishra - PeerSpot reviewer
Manager - EUC at Finthrive
Advanced email filtering has blocked massive spam volumes and prevents unauthorized data leaks
Improvements for Mimecast Advanced Email Security include enhancing the user interface and accessibility, particularly regarding admin capabilities to add or modify user accounts. Streamlining this could improve overall usability and security management for users. Reporting is another area needing improvement in Mimecast Advanced Email Security, as the reports provided are not very easy to decipher. With artificial intelligence being integrated into various tools including Mimecast Advanced Email Security, I believe there is potential to enhance functionality, enabling users to ask specific questions and retrieve concise answers instead of overwhelming data. I choose a nine for Mimecast Advanced Email Security because improvements such as better user interface and artificial intelligence integration features would greatly enhance its usability. While no tool is perfect, these adjustments could greatly elevate Mimecast Advanced Email Security's capabilities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of MetaDefender Email Security is the CDR. Customers purchase this solution specifically for data communication, as the other features can be obtained through other technologies that most customers already possess. Therefore, data communication serves as the foundation for the platform."
"The most valuable feature is called summary reconstruction which is used to deliver encrypted files to users."
"The sanitization is very good."
"My advice to those considering this product would be to go for it."
"Mimecast Advanced Email Security has state-of-the-art features and is very sophisticated compared to other partners."
"In terms of efficacy, Proofpoint is better than Mimecast, though it's a little difficult to manage."
"Mimecast certainly helped my customers reduce phishing emails."
"Mimecast is pretty good, even if you're on Office 365."
"Mimecast Mailbox Community is an email gateway required for every organization, regardless of size."
"Mimecast Advanced Email Security has positively impacted our organization by securing our environment better than before compared to what we used to configure earlier to deliver the email."
"What I like about the integration is that it is directly into Microsoft 365, users can use their Microsoft 365 credentials to log into the portal and access their mail."
 

Cons

"They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward."
"Although the number of AV engines is good, it could be better."
"The DLP should be upgraded and has room for improvement."
"Certainly, the primary area needing improvement is Mimecast's customer support. Our experience as Mimecast customers has been less than satisfactory. Even when raising a priority ticket, the response time is unacceptably long, often taking around five to six hours. This level of service is disappointing. Additionally, there have been recurring service disruptions in the UK region, leading to extended email delays due to various service issues. This year alone, we've encountered such problems on approximately four occasions."
"The filtering needs more flexibility."
"Lately, Mimecast's outbound mail servers have been regularly blocklisted by spam filters. That didn't happen a few years back, but it seems to be a more frequent problem these days. When a server is blocklisted, it means all of my outgoing mail ends up in the recipient's junk mail. That affects my reputation and business confidence."
"While it's quick and easy, the initial setup could be more user-friendly."
"The reaction time between a new threat being identified and Mimecast picking it up needs to be narrowed a bit."
"Technical support has been slower than it was in the past, likely due to the pandemic."
"Mimecast needs to reduce the number of false positive emails; a big pain point for us."
"The attachment scanning feature doesn't work properly."
 

Pricing and Cost Advice

"According to our customers, the price of MetaDefender is high and it continues to increase by almost 15 percent each year."
"It's an expensive solution."
"The product price is moderate. I rate the pricing a five out of ten."
"For what it is, the product is overpriced."
"It is a bit expensive."
"Its price is in the middle range. It is a structured licensing model where there are various components that you can add or choose to add or not."
"The licensing costs are per-user for the product that you get with them."
"Compared to the other products in the market, it is neither cheap but nor very expensive. I would rate it somewhere in the middle, 5 out of 10."
"The customers can select the license packages as per their requirements."
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Use our free recommendation engine to learn which Secure Email Gateway (SEG) solutions are best for your needs.
916,956 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
13%
Comms Service Provider
10%
Outsourcing Company
10%
Pharma/Biotech Company
6%
Outsourcing Company
10%
Computer Software Company
9%
Financial Services Firm
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise13
Large Enterprise23
 

Questions from the Community

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What needs improvement with Mimecast Email Security with Targeted Threat Protection?
There is room for improvement since new threats are emerging. Considering the availability of new features would be worthwhile. Mimecast Email Security is somewhat expensive compared to the competi...
 

Also Known As

OPSWAT MetaDefender Email Security, MetaDefender Email Gateway Security, MetaDefender Email Security
Mimecast Email Security with Targeted Threat Protection, Mimecast Web Security, Mimecast Mailbox Continuity, Email and Collaboration Threat Protection
 

Overview

 

Sample Customers

https://www.opswat.com/blog/how-one-of-the-largest-banks-in-taiwan-uses-opswat-metadefender-email-security-to-close-security-gaps https://www.opswat.com/blog/hapool-insurance-achieves-almost-100-reduction-in-email-threats-with-opswat https://www.opswat.com/blog/luzerner-psychiatrie-ag-stops-email-borne-malware-attacks-with-opswat-technology
Hewlett-Packard Company (HP), Cushman and Wakefield, PIB Group, Swissport
Find out what your peers are saying about MetaDefender Email Gateway Security vs. Mimecast Advanced Email Security and other solutions. Updated: September 2026.
916,956 professionals have used our research since 2012.