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Microsoft Azure VPN Gateway vs Prisma Access by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Microsoft Azure VPN Gateway improved connectivity and cost efficiency, enhancing user satisfaction and supporting cloud migration and scalability.
Sentiment score
7.7
Prisma Access enhances security and cost efficiency, eliminating breaches, infrastructure needs, and offering scalable management, despite ROI challenges.
The solution provides significant cost savings, transitioning expenses from CapEx to OpEx.
 

Customer Service

Sentiment score
5.1
Microsoft Azure VPN Gateway's support varies widely, with premium praised but basic often criticized for slow, uncoordinated responses.
Sentiment score
6.9
Prisma Access support is friendly and knowledgeable, but response efficiency varies, with premium support offering quicker assistance.
Prioritization of tasks can also be challenging, impacting the timely resolution of problems.
The product is reliable, making customer support less frequently needed.
We rarely need to contact support due to having a strong internal team and a robust product.
 

Scalability Issues

Sentiment score
8.9
Microsoft Azure VPN Gateway is scalable, cost-effective, and supports business growth but faces limitations in higher performance SKUs.
Sentiment score
7.8
Prisma Access scales easily with licensing, suits diverse companies, and supports global expansion, despite potential large-scale deployment limitations.
The process was very efficient to scale the solution, which supports a high level of scalability.
Prisma Access provides significant scalability, allowing integration of different systems.
To scale, one would need to upgrade or acquire more hardware.
Prisma Access by Palo Alto Networks is a cloud-based solution, and from my experience, there are no issues with scalability.
 

Stability Issues

Sentiment score
8.2
Microsoft Azure VPN Gateway is generally stable and reliable, but some users experience occasional inconsistencies requiring adjustments.
Sentiment score
8.1
Prisma Access is praised for stable performance, reliable connectivity, robustness on AWS/Google Cloud, and minimal downtime.
Azure VPN Gateway is very stable due to reliance on Microsoft's own network.
I think the stability of Prisma Access by Palo Alto Networks is excellent, and I would rate it ten out of ten.
Prisma Access is very stable.
GlobalProtect is a satisfying solution, and the product is robust without major stability issues.
 

Room For Improvement

Microsoft Azure VPN Gateway needs better deployment, connectivity, support, and pricing to improve user satisfaction and streamline workflows.
Prisma Access needs improved integration, user interface, support, and scalability, addressing latency and compatibility issues for better user experience.
The instructions on how to integrate P2N and P2S type networks into Azure VPN Gateway could be improved, though it is a constantly evolving process.
Hosting it in the cloud can mitigate these issues by allowing connection through the nearest Palo Alto or Prisma Cloud regional hub.
There is a lack of integration with third-party solutions like CrowdStrike or SentinelOne in Prisma Access by Palo Alto Networks.
 

Setup Cost

Microsoft Azure VPN Gateway’s pricing is seen as cost-effective by some, despite mixed reviews, for replacing physical network equipment.
Prisma Access is costly but valued for its comprehensive security features, flexible licensing, and no hidden costs for enterprises.
The pricing is somewhat high but acceptable, considering it replaces the need for physical network equipment, leading to cost savings.
The price of Azure VPN Gateway should be rated five from a purely invoice aspect.
The pricing is on the higher side, rating it around eight to nine out of ten.
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs.
 

Valuable Features

Microsoft Azure VPN Gateway offers robust networking, high performance, security, scalability, and seamless connectivity with global accessibility and redundancy.
Prisma Access delivers robust, scalable security features with seamless integration, zero-trust, and user-friendly management for diverse network protection.
The primary function of Azure VPN Gateway allows for designing subnets from existing networks, whether they are physical or virtual networks within Azure or other cloud instances.
It's cost-effective by eliminating the need for firewall and networking equipment purchases.
These features are security-driven, providing robust protection against increasing cyber threats by integrating NG Firewalls, SD WAN, and CASB, all within a fully cloud-native solution.
One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls.
GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues.
 

Categories and Ranking

Microsoft Azure VPN Gateway
Ranking in Enterprise Infrastructure VPN
4th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
63
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (3rd)
 

Mindshare comparison

As of July 2025, in the Enterprise Infrastructure VPN category, the mindshare of Microsoft Azure VPN Gateway is 6.5%, down from 8.1% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 6.6%, up from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN
 

Featured Reviews

MatsHagberg Olsson2 - PeerSpot reviewer
Designs subnets with high security while navigating evolving integration processes
The primary function of Azure VPN Gateway allows for designing subnets from existing networks, whether they are physical or virtual networks within Azure or other cloud instances. You can configure these networks using IP numbers and connect them using certificates or SaaS strings. It also requires Entra ID for privileged access groups, resulting in high security.
Amar-Patil - PeerSpot reviewer
Enables seamless policy management and supports secure remote work
Our primary use case for Prisma Access by Palo Alto Networks is to control the internet and serve as an internet proxy. Additionally, we use it for secure remote work One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls. We can…
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
10%
Government
7%
Manufacturing Company
7%
Computer Software Company
14%
Manufacturing Company
13%
Financial Services Firm
12%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Microsoft Azure VPN Gateway?
The instructions on how to integrate P2N and P2S type networks into Azure VPN Gateway could be improved, though it is a constantly evolving process. The instructions should have been more accessibl...
What advice do you have for others considering Microsoft Azure VPN Gateway?
I would advise comparing Azure VPN Gateway with other market leaders in this segment and referencing sources like Forrester and Gartner. It's crucial to look at which competitors in this spectrum h...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
 

Also Known As

MS Azure VPN Gateway
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Information Not Available
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about Microsoft Azure VPN Gateway vs. Prisma Access by Palo Alto Networks and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.