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Microsoft Configuration Manager vs VMware Aria Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Microsoft Intune boosts ROI by reducing costs, simplifying management, enhancing security, and increasing productivity through efficient resource use.
Sentiment score
1.0
Microsoft Configuration Manager enhances productivity and efficiency, with users valuing its operational streamlining despite Mac support challenges.
Sentiment score
7.4
VMware Aria Automation significantly reduces provisioning times and workload, enhancing productivity and cost efficiency with varied ROI among users.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
 

Customer Service

Sentiment score
5.3
Microsoft Intune customer service varies, with premium services praised, but first-level support often lacks effectiveness and speed.
Sentiment score
5.5
Microsoft Configuration Manager's customer support is generally effective, with better experiences from higher-tier and premier support options.
Sentiment score
6.6
VMware Aria Automation support receives mixed reviews, with varying responsiveness, community reliance, and documentation improvement needed.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
 

Scalability Issues

Sentiment score
6.9
Microsoft Intune is scalable, integrates with other Microsoft services, and offers flexible licensing, ideal for diverse device management.
Sentiment score
7.1
Microsoft Configuration Manager efficiently scales across environments, supports high user numbers, integrates with Intune, and aids cloud transitions.
Sentiment score
7.5
VMware Aria Automation is praised for scalability and efficiency, though configurations can pose challenges; updates improve adaptability for enterprises.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
The product is suitable for our size, handling 800 devices.
 

Stability Issues

Sentiment score
6.7
Microsoft Intune offers high stability and reliability, with minimal downtime and regular updates ensuring a seamless user experience.
Sentiment score
6.9
Microsoft Configuration Manager is stable and reliable, requiring configuration and maintenance, with issues often stemming from external factors.
Sentiment score
6.8
VMware Aria Automation is reliable, but experiences issues with upgrades and integrations, though recent versions show improvements.
We have not experienced downtime, bugs, or glitches.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
There were misconfigurations by our team rather than issues with the product itself.
 

Room For Improvement

Microsoft Intune needs enhanced reporting, improved platform integration, better device management, user-friendly interface, and advanced remote and security features.
Microsoft Configuration Manager needs a streamlined interface, better integration, enhanced automation, improved scalability, and simplified remote management.
VMware Aria Automation needs better UI, domain integration, broader cloud support, stability, migration, pricing, documentation, and automation features.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
It operates for both of my products, however, as a product, it is complicated to integrate and automate with other products.
 

Setup Cost

Microsoft Intune offers competitive, flexible pricing, especially bundled, despite licensing complexity, making it appealing for enterprises and non-profits.
Microsoft Configuration Manager is costly, especially for setup and licensing, but justified by robust features and integration capabilities.
Users appreciate VMware Aria Automation's features but criticize its confusing and costly licensing structure and potential extra support costs.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
The setup cost is considered sufficient.
 

Valuable Features

Microsoft Intune enhances user experience with automation, robust security, and seamless Microsoft 365 integration, reducing IT workload.
Microsoft Configuration Manager streamlines IT processes with automation, integration, scalability, and comprehensive system management features for enterprises.
VMware Aria Automation enhances cloud management, automating tasks with user-friendly features, efficiency, cost reduction, and flexible integration.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
The product valuable for deployment recovery.
It helps us automate the workflow of creating many VMs and the TensorFlow key method.
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
296
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Configuration Man...
Ranking in Configuration Management
3rd
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
83
Ranking in other categories
Software Distribution (1st), Server Monitoring (6th), Patch Management (1st)
VMware Aria Automation
Ranking in Configuration Management
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
170
Ranking in other categories
Cloud Management (3rd), Network Automation (3rd), Cloud Security Posture Management (CSPM) (17th), Cloud Infrastructure Entitlement Management (CIEM) (5th)
 

Mindshare comparison

As of August 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 9.9%, up from 9.7% compared to the previous year. The mindshare of Microsoft Configuration Manager is 11.8%, down from 13.4% compared to the previous year. The mindshare of VMware Aria Automation is 5.2%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
MikeNelson2 - PeerSpot reviewer
Deployment recovery works well but requires configuration improvements
While I do not use the product frequently, many issues were due to configuration rather than the product itself. I cannot give an exact recommendation as it is not my area of responsibility. The team that uses it finds it adequate. It is presently good enough for us not to investigate other options. Overall, I rate the product a six out of ten.
Le Quang Long - PeerSpot reviewer
Significantly streamlined operations with good automation that helps with simplifying workflows
It helps me build a big catalog and provide it to my end users. It helps us automate the workflow of creating many VMs and the TensorFlow key method. I do not meet many people to operate it live beforehand. It operates for both of my products, but as a product, it is complicated to integrate and automate with other products.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
Financial Services Firm
12%
Government
11%
Computer Software Company
9%
Manufacturing Company
8%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
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What are the pros and cons of Microsoft Intune?
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How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages effi...
What's the difference between VMware vRA (automation) and vROps (operations)?
vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything y...
Is there any way to try VMware Aria Automation for free?
When it comes to VMware Aria Automation, you have three choices for free runs: Hands-on Lab (HOL) Advanced lab A fre...
Which sectors can benefit the most from VMware Aria Automation?
I was looking at VMware Aria Automation case studies recently and I got the impression that three main kinds of compa...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM ), Microsoft SMS
VMware vRealize Automation, vRA, VMware DynamicOps Cloud Suite, SaltStack
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
Rent-a-Center, Amway, Vistra Energy, Liberty Mutual
Find out what your peers are saying about Microsoft Configuration Manager vs. VMware Aria Automation and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.