

Symantec Endpoint Security and Microsoft Defender for Business are leading contenders in endpoint protection. Microsoft Defender appears to have an edge due to its seamless integration within its ecosystem and cost-effectiveness for existing Microsoft users.
Features: Symantec Endpoint Security offers comprehensive protection with features like antivirus, anti-spyware, and intrusion prevention systems. It supports application and device control across multiple operating systems, ensuring versatility. Microsoft Defender for Business excels in integration with Microsoft products, offering enhanced threat detection, response capabilities, and extensive security features for identity, application, and endpoint protection.
Room for Improvement: Symantec potentially suffers from high resource consumption and complex management, with criticisms on its virus detection efficiency for zero-day threats. Modern features like advanced threat detection are not included in the base pricing. Microsoft Defender for Business could benefit from improved threat protection precision and better integration with non-Microsoft ecosystems, alongside interface simplification to reduce manual management.
Ease of Deployment and Customer Service: Symantec is typically deployed on-premises, leading to complex setups compared to Microsoft Defender for Business, which offers flexible cloud and hybrid deployment options. While both offer commendable customer support, Symantec's service consistency is questioned post-Broadcom acquisition. Microsoft’s deep integration within its ecosystem provides streamlined support for its user base.
Pricing and ROI: Symantec Endpoint Security is generally more expensive but considered valuable for reducing malware incidents, offering varied licensing models. However, it faces competition from less costly alternatives. Microsoft Defender for Business is often included with Microsoft 365 subscriptions, providing a cost-effective option for existing users. Nevertheless, its standalone costs can be higher, albeit justified by its comprehensive ecosystem integration and capabilities.
Using Microsoft Defender for Business results in cost reductions as it consolidates various features under one product, saving around 20% to 30% of the budget.
The value I see in Microsoft Defender for Business is in its ability to track and respond to application usage and security threats through its CASB and automation features, which are cost-beneficial.
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
It is rated ten out of ten for its quality and assistance.
The onboarding support is exceptional, ensuring seamless integration and implementation.
Faster support is needed for endpoint security solutions.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
There is no support in the German language, which is a problem for many public tenders.
The cloud-based nature of the solution ensures high scalability.
The scalability of Microsoft Defender for Business is rated as ten, indicating it is very scalable.
In terms of scalability, I would rate Microsoft Defender for Business a ten.
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
The scalability of the servers is good, as it requires computational powers.
No customer complaints about its functionality or reliability.
Although it generally works, there are occasional issues and errors that sometimes require a complete system format to rectify.
I would rate the stability of Microsoft Defender for Business with a three out of ten, where one is very bad.
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
Previously, we used to have multiple servers such as GUP servers and numerous servers for pushing updates, but we reduced it and transitioned almost 30,000 devices to CrowdStrike, which was easy to manage.
Microsoft should provide batch management solutions with the application, integrating pass management with roles.
Features related to Advanced Persistent Threat detection vectors and cyber kill chain integrations are not available out-of-the-box.
There can be improvements in the user interface to make it more intuitive.
Device management is not very good and I am not enabling it in my organization due to security reasons.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
It is cumbersome to use, particularly in handling firewall management.
Single-year pricing remains good.
The pricing is quite affordable at the enterprise level with no extra expenses noted.
Although the cost can be slightly higher, it expedites deployment, which is beneficial, especially for startups.
It seems to be half the cost or more affordable than other solutions.
The pricing is very low compared to other companies like SentinelOne and others.
I rate the pricing, setup cost, and licensing around nine out of ten.
The threat detection capabilities are robust, with a dedicated research team and a continuously updated threat feed.
Its vulnerability management is regarded as one of the best in the industry.
The most effective features of Microsoft Defender for Business include its threat detection and response capabilities in managing vulnerabilities and ransomware attacks.
Symantec Endpoint Security offers great features such as reporting capabilities with a customized dashboard that pulls in EDR timelines, threat maps, and compliance metrics into one view.
Symantec Endpoint Security offers many valuable features, such as file explosion, application learning, DLP, injection detection, and EDR solutions for traffic control.
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
| Product | Market Share (%) |
|---|---|
| Symantec Endpoint Security | 3.4% |
| Microsoft Defender for Business | 2.0% |
| Other | 94.6% |


| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 2 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 69 |
| Midsize Enterprise | 32 |
| Large Enterprise | 63 |
Microsoft Defender for Business is a new endpoint security solution that was designed especially for the small and medium-sized business (up to 300 employees). With this endpoint security solution, your company's devices are better protected from ransomware, malware, phishing, and other threats.
Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module.
The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.
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