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Microsoft Defender for Endpoint vs Norton Security Premium [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Defender for Endp...
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
210
Ranking in other categories
Endpoint Protection Platform (EPP) (2nd), Advanced Threat Protection (ATP) (3rd), Anti-Malware Tools (1st), Endpoint Detection and Response (EDR) (3rd), Microsoft Security Suite (3rd)
Norton Security Premium [EOL]
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Robert Arbuckle - PeerSpot reviewer
Security Analyst III at a healthcare company with 10,001+ employees
Automatically isolates threats and integrates with logging to reduce response time
Overall, I would evaluate the Microsoft support level that I receive at probably about a seven, but that depends on the day. It has been spotty. We have had issues where the urgency level of the Microsoft support is not as high as ours, especially during a data breach or potential data breach situation. We have had issues with some of the offshore support being lackluster. One specific thing that comes to mind is we were on a support call with our CISO on the call, and the Microsoft agent, who did not actually work for Microsoft, is one of the vendors that Microsoft uses for support, said, "Just to set expectations, my lunch break is in an hour and I am going to go away then." For us, it was already ten o'clock at night and we had been working on this for a couple of hours, trying to get a security engineer on with us. For him to tell us that he was going to go away and have lunch, it was, "Okay, but go find somebody else if you need to." It was just the lackluster approach, and it seemed like he did not really care. We seem to get a lot of this when we get non-Microsoft support. I can identify areas for improvement with Microsoft Defender for Endpoint, as it is kind of a convoluted mess to try to take care of false positives. Especially when they have been identified as false positives but they keep going off over and over again. It is great for my pocketbook because it generates a lot of on-call action, but I would really prefer more sleep at two o'clock in the morning than dealing with false positives. I would say that the unified portal for managing Microsoft Defender for Endpoint is suitable for both teams as they are all in there. It would be great if they would stop moving things around and renaming things, which makes sense. The new XDR portal is pretty nice. Being able to have it central again inside of the regular Security Center without having to open up two windows is helpful. Overall, I think it is pretty good. There is always going to be something that could be improved, such as alerting and the ability to modify alerts would be a little bit helpful to have. Being able to add more data into the alerts and turn off alerts that are not as useful would be beneficial. It is hard to say what the quantitative impact the security exposure management feature has had on our company's security, because a lot of it is kind of subjective. I think we are sitting at around a fifty percent score still, and a lot of it is just kind of unusual circumstances that we cannot really implement without breaking the organization.
RC
Project Manager at Amdocs
User-friendly solution with good blocking
I mainly use Security Premium as an antivirus.  Security Premium's best features are blocking, notifications, and the user interface. Security Premium's cost could be lower. I've been using Security Premium for a year. Security Premium is stable - I haven't faced any issues or bugs while using…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature I appreciate most about Microsoft Defender for Endpoint is the portal, being able to see everything rolling up into the portal for a total overview of how the organization looks for all the managed endpoints."
"It is easy to use because it is already pre-installed in Windows 10. We don't have to do anything to configure it. You can also configure the firewall by using a group policy so that it can be easily adopted in an environment."
"The most valuable features are that it is flexible, and it is integrated with Microsoft products."
"It's free. There is no additional cost. It's part of Windows."
"Microsoft Defender for Endpoint is a comprehensive and scalable solution for protecting on-premises and hybrid infrastructure."
"It's a very complete application. I have all the controls in one site. I can track emails, attacks, and threats, and I can research information. I really like this configuration because I have all the information in place."
"Defender's analytics are much better than CrowdStrike's."
"Integration is my favorite feature because it is easy to have all insights and all alerts in one platform."
"Security Premium's best features are blocking, notifications, and the user interface."
"The most valuable feature is the multifunctional protection."
"The dashboard is good."
"It does not take many resources during scanning."
"Protects me from internet vulnerability."
"We like how it can check for issues. That includes files and web browsers."
"The antivirus aspect of the solution is very good."
"With the heightened security around phishing, identity theft, and malware, this is a good product."
 

Cons

"There's a lot of manual effort involved to configure what we need."
"I think Microsoft needs to improve some of the security aspects of Defender. The email part, in particular, needs to be improved in terms of security effectiveness."
"In the next release, I would like to see better management reporting."
"The profiling method currently in use is not very user-friendly and has ample scope for improvement."
"In India at least, it seems to be a bit more expensive than other options."
"In terms of improvements for their technical support, a focus on enhancing response times could be beneficial."
"In active mode, it's great that it gives you so much information, but it does record every keystroke so you have a lot of logs... that amount of data logging started to add up in the cost."
"We have had reports where users experience slowness on their PCs when files are being scanned regarding the stability and reliability of Microsoft Defender for Endpoint."
"Occasionally when you open a ticket, there's a lack of understanding that prevents the solution from being resolved directly."
"The solution can improve the security modules."
"Sometimes the program is too complex."
"During scanning, sometimes, there is a heavy load on the workstation. This needs to be improved."
"The only problem with Norton Antivirus is that it consumes a lot of resources like CPU and memory in the background. Whenever it's scanning, my laptop becomes very slow, and the worst part is you cannot do anything about it. As this product is secured by my local IT team, you cannot even kill that process, and that's what I've felt about many other antivirus solutions. I'm using McAfee for personal use, and I have the same problem."
"It would be helpful for me if this solution works on our cloud backup data."
"I don't like the password manager of Norton Security Premium."
"The product is an antivirus, it should be updated automatically when needed."
 

Pricing and Cost Advice

"It is free. It is included in Windows 10."
"This solution is part of an enterprise license we have."
"There is an annual license required."
"We pay a yearly license for Microsoft Defender. We also have a support contract with them."
"Microsoft Defender for Endpoint can be costly as a standalone solution."
"It's included with the Windows Operating System, I don't pay for any licensing fees."
"You do not need to pay any additional costs for antivirus and anti-malware solutions for endpoint protection."
"When compared with other vendors, the pricing is very high."
"We have a yearly license, and each license is around 20 or 30 Jordanian Dinars plus taxes."
"Security Premium costs around US$100 for three years, which is a little expensive."
"Pricing for this software is competitive."
"As I have been a long-time customer, I was given a fair price of $49.95 per month for the first four to six months."
"The solution gives the value for the money."
"Security Premium is highly-priced."
"The licensing fee for this solution is not expensive."
"If they could come down in price that would be good. It's not exactly the lowest."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
9%
Financial Services Firm
8%
Government
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise40
Large Enterprise92
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
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Also Known As

Microsoft Defender ATP, Microsoft Defender Advanced Threat Protection, MS Defender for Endpoint, Microsoft Defender Antivirus
Norton Internet Security
 

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Overview

 

Sample Customers

Petrofrac, Metro CSG, Christus Health
Temple University
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