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Microsoft Defender for Endpoint vs Trend Micro Deep Discovery Email Inspector [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Microsoft Defender for Endp...
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
212
Ranking in other categories
Endpoint Protection Platform (EPP) (2nd), Advanced Threat Protection (ATP) (6th), Anti-Malware Tools (1st), Endpoint Detection and Response (EDR) (3rd), Microsoft Security Suite (3rd), Agentic Endpoint Security (3rd)
Trend Micro Deep Discovery ...
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Robert Arbuckle - PeerSpot reviewer
Security Analyst III at a healthcare company with 10,001+ employees
Automatically isolates threats and integrates with logging to reduce response time
Overall, I would evaluate the Microsoft support level that I receive at probably about a seven, but that depends on the day. It has been spotty. We have had issues where the urgency level of the Microsoft support is not as high as ours, especially during a data breach or potential data breach situation. We have had issues with some of the offshore support being lackluster. One specific thing that comes to mind is we were on a support call with our CISO on the call, and the Microsoft agent, who did not actually work for Microsoft, is one of the vendors that Microsoft uses for support, said, "Just to set expectations, my lunch break is in an hour and I am going to go away then." For us, it was already ten o'clock at night and we had been working on this for a couple of hours, trying to get a security engineer on with us. For him to tell us that he was going to go away and have lunch, it was, "Okay, but go find somebody else if you need to." It was just the lackluster approach, and it seemed like he did not really care. We seem to get a lot of this when we get non-Microsoft support. I can identify areas for improvement with Microsoft Defender for Endpoint, as it is kind of a convoluted mess to try to take care of false positives. Especially when they have been identified as false positives but they keep going off over and over again. It is great for my pocketbook because it generates a lot of on-call action, but I would really prefer more sleep at two o'clock in the morning than dealing with false positives. I would say that the unified portal for managing Microsoft Defender for Endpoint is suitable for both teams as they are all in there. It would be great if they would stop moving things around and renaming things, which makes sense. The new XDR portal is pretty nice. Being able to have it central again inside of the regular Security Center without having to open up two windows is helpful. Overall, I think it is pretty good. There is always going to be something that could be improved, such as alerting and the ability to modify alerts would be a little bit helpful to have. Being able to add more data into the alerts and turn off alerts that are not as useful would be beneficial. It is hard to say what the quantitative impact the security exposure management feature has had on our company's security, because a lot of it is kind of subjective. I think we are sitting at around a fifty percent score still, and a lot of it is just kind of unusual circumstances that we cannot really implement without breaking the organization.
Bilal Saleem - PeerSpot reviewer
Manager Pre Sales NI at Nera Philippines Inc.
Reliability and threat intelligence make this solution competitive, but AI improvements can further enhance its effectiveness
The best features of Trend Micro Deep Discovery Email Inspector include its reliability. The second valuable feature is its built-in sandbox feature, allowing for inspection of incoming emails and attachments. The sandbox is an appliance that opens any attachment in an enclosed environment to assess its impact and potential for viruses. This protects the network from harmful threats. Trend Micro has a very large R&D team with excellent threat intel, allowing them to provide better solutions than some competitors. They understand emerging threats based on the information from their EDR. The key strengths can be summarized as reliability, a good integrated one-box solution that includes a sandbox, and their R&D capabilities and good ratings, which lead to better threat intelligence. The detailed threat intelligence provided by Trend Micro Deep Discovery Email Inspector is valuable in understanding the behavior and tactics of potential email threats.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the centralized console and the predictive analysis it does of malware. It is very stable and also scalable."
"One major outcome our organization achieved with Cortex XDR by Palo Alto Networks is that it is a good tool for analysis, remediation, and incident response, with no negative points in terms of budget and overall effectiveness."
"The tool is designed to scale for large enterprises and handle large volumes of data."
"One thing that I like about Cortex XDR by Palo Alto Networks, it is detecting all the suspicious or malicious binaries, and it has integration with Palo Alto Firewall."
"Palo Alto Networks Traps improves our security posture and lowers risk by providing next-gen methods to combat against modern threats on all the major platforms."
"It has absolutely improved the way our organization functions, we are more secure, it is giving us more peace of mind, and it has found malicious activity happening on our endpoints that probably would not have been detected if we didn't have it."
"The stability is pretty good except for one or two cases, and based on the performance, it's been okay with pretty high performance, no bugs or glitches, and it doesn't crash or freeze."
"Cortex XDR by Palo Alto Networks has helped lighten the load of our security analysts because it was the major tool that we were using and the one we utilized most."
"For the most of it, it seems like Defender is well truly up there with the other best players in the market."
"This is a stable solution that has matured over the years."
"The security is very useful."
"This is the best feature of having OneDrive backup on the fly and recovery on the fly."
"We have very good visibility on our endpoints. The level of information it throws back is helpful."
"Because it has been integrated with the OS, we get the entire software inventories, and we even get access to the registries. Those are the primary features."
"The whole bundle of the product, which is similar to other Microsoft products, is valuable. Ten years ago, you had third-party stuff for different things. You had one solution for email archiving and another third-party one for something else. Nowadays, Microsoft Office covers all the stuff that was formerly covered by third-party solutions. It is the same with antivirus. The functionality is just basic. You have the scanning, and then you also have a kind of cloud-based protection and reporting about your environment. With Microsoft Security Center, you have a complete overview of your environment. You know the software inventory, and you have security recommendations. You can not only see that the antivirus is up to date; you can also see where are the vulnerabilities in your system. Microsoft Security Center tells you where you have old, deprecated software and what kind of CVEs are addressed. It's really cool stuff."
"Microsoft Defender for Endpoint is easy to load and it runs quietly in the background, unlike other solutions."
"I find Trend Micro to be a good solution for security purposes."
"The solution's most valuable features include visibility into the network and fast sandboxing technology for alerts, though response time can vary."
"The best features of Trend Micro Deep Discovery Email Inspector include its reliability."
"Trend Micro is a very good product."
"I highly recommend Trend Micro Deep Discovery Email Inspector due to its security and scalability features."
"The most valuable feature of Trend Micro Deep Discovery Email Inspector is the simple analysis of phishing emails."
"It can effectively monitor outbound and inbound devices."
"I would rate the solution's stability at ten out of ten."
 

Cons

"Cortex XDR by Palo Alto Networks is a very good product, but financially, it is very expensive, so the company should look into that area."
"It's not an ideal choice for smaller businesses, as you need a minimum of 200 endpoints to even use the solution at all."
"The only issues that we have are, one the cost, two the dashboard is not very intuitive, even though you can drill down within the dashboard, we usually have to gather information from other sources to determine locations and if its a false positive."
"I have seen lagging with Cortex XDR by Palo Alto Networks. There was one time when we faced a threat actor trying to gain access to our system. When our team utilized the tool, we were all on the same dashboard and we faced a lag issue at that time of around five minutes, which was quite significant."
"The solution lacks real-time, on-demand antivirus."
"They are charging for Network Traffic Analyzer (NTA) services, so if the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better."
"Basically, they don't provide customer support tools just to investigate the logs."
"Cortex XDR by Palo Alto Networks is a strong tool, but it is true that digesting information sometimes makes the tool go a little bit slower."
"The interface isn't necessarily intuitive to a nontechnical person. You can get stuck in the little endpoint security portal. Sometimes, if you uninstall a competitive product, the end user doesn't always know if it's running or if they're protected even though it's silently running. There could be a notification, widget, or something that's resident on the screen for at least a bit, especially if you're doing remote support. You want to talk them through it, but sometimes, we're not allowed to look at the PCs we support."
"If they integrate with the EDR then it will benefit this solution."
"There's scanning going on that occasionally topples the memory, causing everything to freeze. This should be fixed."
"There's a lot of manual effort involved to configure what we need."
"We encountered some misbehavior between Microsoft Office Suite and Defender. We had issues of old macros being blocked and some stuff going around the usage of Win32 APIs. There is some improvement between the Office products and Defender, and there is a bunch of stuff that you can configure in your antivirus solutions, but you have several baselines, such as security baselines for Edge, security baselines for Defender, and security baselines for MDM. You have configuration profiles as well. So, there a lot of parts where we can configure our antivirus solution, and we're getting conflicting configurations. This is the major part with which we're struggling in this solution. We are having calls and calls with Microsoft for getting rid of all configuration conflicts that we have. That's really the part that needs to be improved."
"The dashboard customization could be improved. It's not as good as Azure."
"Defender could be more secure and stable."
"I'd like to see a quicker response time from the company's technical support."
"The product's feature for message processing and blocking devices for bulk emails needs improvement."
"Trend Micro's technical support has room for improvement. More efficient support should be provided, especially for standard support."
"Trend Micro Deep Discovery Email Inspector could improve by making it easier to use. Microsoft solutions are easier to use."
"The dashboard could be improved to match the quality of Check Point Harmony's dashboard."
"To improve Trend Micro Deep Discovery Email Inspector, it should have updates with better AI and ML-based integration."
"The tool needs to incorporate faster response times for issue detection, more detailed reports, and better compatibility with older operating systems (e.g., Windows 7, 8, Server 2012)."
"It could be more user-friendly, easier to install, and lighter on the network. I would say that for all products because you do not need technical expertise to take care of it. When you have a user-friendly solution, it makes it easier for the vendors or companies like us. We do not have to go to the client's site to attend to issues all the time. Because it is user-friendly, they can take care of it after some training."
"I would like to be able to send emails to a specific sandbox. This is a feature I would like to see added to the next release."
 

Pricing and Cost Advice

"The pricing is a little high. It is per user per year."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"It has a yearly renewal."
"The solution is expensive. It's pricing is on a yearly-basis."
"Very costly product."
"I don't like that they have different types of licenses."
"The pricing is okay, although direct support can be expensive."
"We are required to pay for the data we ingest, and increasing the data amount incurs additional expenses."
"The E5 license is the one that I recommend because it comes with Cloud App Security, which is a good thing to have on top of Microsoft Defender."
"I got it with the Microsoft Windows license."
"The licensing fee is a function of your Office 365 license. The feature set you get is a function of the license as well. There is probably an E2 version, an E3 version, and an E5 version. There are several versions, and not all features are the same. So, you might want to check what features you're expecting because you might get shocked. If you only have an E3 license, the capability isn't the same."
"Defender doesn't cost that much. When you use Microsoft technology, you can start with the free version and see how much the technology helps your organization solve security problems before you use the subscription. They also do this pay-as-you-go model, so you only pay when you use it."
"There is an annual license required."
"Its price is fair. It has approximately the same price as the other products such as Kaspersky. It is much cheaper than Malwarebytes."
"I do not have to purchase antivirus solutions anymore because Microsoft Defender for Endpoint is integrated into Windows and comes free."
"The solution's pricing is high, and I would rate it an eight out of ten."
"It's an expensive solution, and you may not see a return on investment in a short period of time. However, you will see a return over a long period of time."
"The price of Trend Micro Deep Discovery Email Inspector is less expensive than Microsoft solutions."
"We pay for an annual subscription for this email security solution."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
8%
Outsourcing Company
8%
Outsourcing Company
12%
Performing Arts
11%
Comms Service Provider
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business82
Midsize Enterprise44
Large Enterprise97
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise1
 

Questions from the Community

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Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior sol...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
What is your experience regarding pricing and costs for Microsoft Defender for Endpoint?
We have been discussing pricing, setup cost, and licensing, and we are currently on an E3. We are discussing going to...
What is your experience regarding pricing and costs for Trend Micro Deep Discovery Email Inspector?
On the pricing side, Trend Micro Deep Discovery Email Inspector is not the cheapest, but it's not the highest either....
What needs improvement with Trend Micro Deep Discovery Email Inspector?
To improve Trend Micro Deep Discovery Email Inspector, it should have updates with better AI and ML-based integration...
What is your primary use case for Trend Micro Deep Discovery Email Inspector?
The main use case for using Trend Micro Deep Discovery Email Inspector is for the anti-spam solution. Different enter...
 

Comparisons

 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Microsoft Defender ATP, Microsoft Defender Advanced Threat Protection, MS Defender for Endpoint, Microsoft Defender Antivirus
Deep Discovery Email Inspector
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Petrofrac, Metro CSG, Christus Health
Bank Saint Petersburg, CEITEC S.A., Dar Al-Handasah, Mitsubishi Electric Information Systems, Motilal Oswal Financial Services Ltd, OKWAVE, Oman Arab Bank, VakifBank
Find out what your peers are saying about SentinelOne, Microsoft, CrowdStrike and others in Endpoint Protection Platform (EPP). Updated: October 2026.
920,769 professionals have used our research since 2012.