


Microsoft Remote Desktop Services and N-able Take Control are two popular tools in the remote access and IT management category. Based on user reviews, N-able Take Control generally outperforms Microsoft Remote Desktop Services in terms of features and deployment ease.
Features: Microsoft Remote Desktop Services offers basic remote access capabilities essential for enterprise environments. It supports remote application deployment, session-based desktops, and integration with Windows Server. N-able Take Control provides advanced features like multi-monitor support, in-depth session reporting, and extensive diagnostic tools. These additional functionalities are more beneficial for comprehensive IT management.
Room for Improvement: Microsoft Remote Desktop Services could benefit from more intuitive navigation and additional features such as session recording and better mobile support. There is a need for improved scalability and enhanced security measures. N-able Take Control faces criticism for occasional stability issues and could improve its mobile app integration. Users have suggested enhancements in its reporting tools and the need for a simplified user interface.
Ease of Deployment and Customer Service: Microsoft Remote Desktop Services users find the deployment process straightforward but it requires substantial IT expertise. Its customer service is more formal and may lack responsiveness. N-able Take Control is celebrated for its quicker deployment and ease of use. In terms of customer service, N-able Take Control receives higher marks for responsiveness and support quality.
Pricing and ROI: Microsoft Remote Desktop Services provides a cost-effective solution, making it appealing to budget-conscious users. However, the ROI can be hampered by its limited feature set. For example, Microsoft Remote Desktop Services costs around $5 per user per month. N-able Take Control’s higher pricing, approximately $19 per user per month, is justified by its robust features and improved efficiency, leading to better user-perceived ROI.
| Product | Mindshare (%) |
|---|---|
| Microsoft Intune | 7.1% |
| Microsoft Remote Desktop Services | 7.1% |
| N-able Take Control | 1.8% |
| Other | 84.0% |


| Company Size | Count |
|---|---|
| Small Business | 151 |
| Midsize Enterprise | 60 |
| Large Enterprise | 177 |
| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 16 |
| Large Enterprise | 36 |
Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.
Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.
What are the key features of Microsoft Intune?In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.
Microsoft Remote Desktop Services provides secure, seamless access to remote applications with cross-platform compatibility and centralized management, enhancing productivity and resource sharing in Windows environments.
The robust security features of Microsoft Remote Desktop Services enable efficient data handling and user support across devices. With a focus on remote application access, scalability, and ease of use, this solution integrates effortlessly with Windows environments. It offers centralized management, facilitating smooth IT operations. However, there is potential for improving interface intuitiveness and setup simplicity. Addressing keyboard compatibility with macOS, network connectivity challenges, and security vulnerabilities could enhance the user experience. Optimization for performance on slower networks and clearer license management would further benefit users.
What are the key features of Microsoft Remote Desktop Services?In numerous industries, Microsoft Remote Desktop Services supports remote server management, virtual desktops, and application virtualization. Organizations use it for collaboration, secure data handling, and accessing critical resources across different locations. It aids in troubleshooting, ensuring secure connections to client applications and facilitating testing and support for multiple users in diverse environments.
N-able Take Control offers robust features for IT professionals needing remote access solutions, ensuring efficient and secure management of devices from anywhere. It's designed to be a reliable option for IT support teams looking to manage client systems effectively.
N-able Take Control allows IT professionals to remotely access client systems with ease, providing powerful tools for troubleshooting, diagnostics, and support. The platform emphasizes security and accessibility, addressing the needs of businesses aiming for efficient IT operations. With real-time performance and diverse integrations, N-able Take Control ensures a seamless experience for IT administrators needing streamlined workflows.
What are the key features of N-able Take Control?In industries like healthcare, finance, and education, N-able Take Control is implemented to manage remote workstations securely and efficiently. IT teams in these fields rely on its capabilities to ensure uninterrupted service delivery, maintaining privacy and operational standards while optimizing their technical resources.
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.