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Microsoft Remote Desktop Services vs Venn Software comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
312
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Remote Desktop Se...
Ranking in Remote Access
3rd
Average Rating
8.2
Reviews Sentiment
5.8
Number of Reviews
83
Ranking in other categories
Virtual Desktop Infrastructure (VDI) (5th)
Venn Software
Ranking in Remote Access
37th
Average Rating
9.4
Number of Reviews
3
Ranking in other categories
Application Security Tools (46th), Secure Access Service Edge (SASE) (31st)
 

Mindshare comparison

As of January 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.3%, down from 9.5% compared to the previous year. The mindshare of Microsoft Remote Desktop Services is 8.5%, down from 11.9% compared to the previous year. The mindshare of Venn Software is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.3%
Microsoft Remote Desktop Services8.5%
Venn Software0.7%
Other81.5%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
MN
technology consultant at Bank of America
Remote access has simplified certificate checks and daily support tasks across our organization
The best features Microsoft Remote Desktop Services offers include providing me administrator access, certain inbuilt client tools, and the ability to remotely access enterprise applications, as well as helping me validate whether certificates exist or are missing, or near to expiry. The product also allows for multiple session virtualizations even if users are based in remote locations and offers support for legacy applications that need to be upgraded. Out of those features, the one I rely on the most is certificate validation and plugin installation or removal in certain IDEs which developers or coders generally use. Being able to do this remotely makes my job significantly easier than going to everyone's desk in the office.
reviewer2110356 - PeerSpot reviewer
Growth Specialist at Digitrends Soultions
Great for hybrid workers, minimizes latency and delivers great performance
We haven't encountered major issues with the solution. We are really happy that we decided to purchase Venn Software, although they are quite new. The initial setup is seamless. It's not overly complex. In our experience, for the most part, the solution is reliable. We haven't experienced any bugs or glitches. That said, the performance could be a bit better. We'd like to see a bit more done with the deployment capabilities. The solution needs to offer better local or regional support to cater to offshore users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, my user experience with Microsoft Intune has been great."
"It's really easy to access."
"Intune has significantly benefited our organization by providing comprehensive visibility into our device ecosystem."
"The product has eased the deployment of Microsoft apps to the devices. We can manage it properly. We can control it and push the updates. Another company helped us with the deployment. However, we can do it internally."
"Maturity makes it a stable product."
"In terms of technical support, you will get an immediate response."
"Overall, the stability is good."
"The Advanced Endpoint Analytics in Microsoft Intune has improved and helps us proactively detect and remediate anomalies in endpoints."
"The installation of Microsoft Remote Desktop Services was easy."
"The most valuable feature is ease of use."
"Mostly we are quite happy with it."
"In terms of the valuable features, I like the profile, the new version is really good."
"The solution is user-friendly and has a good user experience."
"What I found most valuable in Microsoft Remote Desktop Services is accessibility because the solution lets you take control of your computer remotely."
"We use it to connect to the legacy system."
"The solution is easy to deploy and there are many features available that you can turn on or off depending on your budget."
"It allows us to improve our security and prevent company files and data leaks."
"We don't need to go to the physical office, and it only requires minimal supervision or assistance from our IT Team."
"Since the software is launched directly from the computer, not remotely delivered, it has minimized latency and response time."
 

Cons

"In future releases, I would like to see better integration with Apple products."
"Intune lags all of its competitors in terms of report generation."
"Could benefit from user having more control over devices."
"There should be more focus on mobile device security and integration."
"Intune endpoint analytics can be challenging."
"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."
"The solution could improve by having better integration with Apple."
"Improvements are needed in Microsoft Intune's enterprise app management, including support for more applications in app patching, boot batching, and discovery. I also hope the cost of Remote Help will decrease because it's a much-needed Intune function. Our customers need that capability, or they will buy it from a third party at a premium."
"The only problem I see is that when I am connected, there is a certain lag because of the network."
"The only problems that you're going to have with the remote desktop are going to be firewall ports, security, and NLA, which is a net network level access control, or TLS transfer layer security or some other SSL-type of security."
"Sometimes, the updates break the system."
"In a future release, they could improve by providing more advanced technology and better buffering for if the connection is degraded or lost."
"I would say it's expensive as there similar products available for free."
"We find the services are not as transparent as we would like for our integration with Citrix."
"The most valuable feature of Microsoft Remote Desktop Services is its security and simple configuration."
"We face frequent disconnections."
"Currently, Venn only uses two platforms/applications: Windows and Mac. It would be great if they could also add more platforms since some BYOD employees might be using an application other than Windows or Mac - for example, Linux."
"It would be better to have the back end more efficient."
"We'd like to see a bit more done with the deployment capabilities."
 

Pricing and Cost Advice

"The price could be better."
"We have the business premium licenses for the solution."
"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."
"As a partner, we always look for how we can generate more revenue from a consulting point of view, but I do not see any complaints from the customer side regarding pricing, so they are satisfied with it."
"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."
"Its price is fair. It's a normal price. It isn't too expensive or too cheap."
"The licensing is on a yearly basis."
"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
"The solution comes free with Microsoft Windows."
"The tool must be cheaper."
"It's not an expensive product."
"The solution is overly expensive."
"It will probably cost about $500 USD to get the resources set up in the cloud."
"I recall that you don't need to pay for Microsoft Remote Desktop Services because that's included in Windows."
"The solution is expensive. My company pays toward the monthly licensing costs of the solution...The additional cost, apart from the solution's licensing cost, is related to the technical support a user wants."
"The solution has a pretty comparable pricing."
Information not available
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
12%
Computer Software Company
10%
Government
8%
Comms Service Provider
7%
Financial Services Firm
16%
University
11%
Manufacturing Company
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business121
Midsize Enterprise47
Large Enterprise154
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise16
Large Enterprise32
No data available
 

Questions from the Community

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What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
In limited use cases, Microsoft Remote Desktop Services is free as it is defaulted by any Microsoft license. The paid...
What needs improvement with Microsoft Remote Desktop Services?
Microsoft Remote Desktop Services could be improved because we have keyboard compatibility issues with some platforms...
Ask a question
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Remote Desktop Services
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bank Alfalah Ltd.
Venn is currently being used by 700+ organizations. The newest version of our secure workspace is selling not only to our existing customer base but to new companies like Voya, ModSquad, TTech and many others.
Find out what your peers are saying about Microsoft Remote Desktop Services vs. Venn Software and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.