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Mimecast Incydr vs Symantec Data Loss Prevention comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Mimecast Incydr improved cost efficiency, ensured data recovery, enhanced security, reduced downtime, and provided significant financial and administrative savings.
Sentiment score
6.2
Symantec DLP increases ROI by reducing costs, improving response times, and enabling efficient data monitoring and policy configuration.
 

Customer Service

Sentiment score
8.8
Mimecast Incydr's customer service excels in prompt, knowledgeable support, offering efficient issue resolution and valuable online resources.
Sentiment score
6.3
Symantec Data Loss Prevention support is mixed, with responsive staff but concerns over slow responses and knowledge gaps.
The support provided from both Symantec Turkey and distributor companies enables us to support customers and partners effectively.
Technical Team Leader at Redington (India) Ltd
The support team changed from MTechPro to a different partner, affecting our experience.
Information Security Engineer 4 at Amadeus
 

Scalability Issues

Sentiment score
7.9
Mimecast Incydr seamlessly scales from small to large deployments, supporting expansion with efficient licensing and storage management.
Sentiment score
7.6
Symantec Data Loss Prevention is highly scalable, favored by enterprises, though some face challenges with virtualization and browser integrations.
When using native proxy solutions, scalability issues are minimized, and the solution remains stable.
Information Security Engineer 4 at Amadeus
 

Stability Issues

Sentiment score
7.8
Mimecast Incydr is reliable and stable, with minor issues swiftly resolved, offering robust performance and minimal service disruptions.
Sentiment score
7.7
Symantec Data Loss Prevention is stable and reliable, with minor glitches and maintenance needs primarily on Windows and cloud features.
 

Room For Improvement

Mimecast Incydr needs better usability, integration, reporting, legal hold, Safari support, and admin features to enhance user experience.
Symantec Data Loss Prevention struggles with complexity, costly pricing, integration challenges, and requires improvements in support, features, and detection.
Symantec responded by creating an OCR module, enabling the capability to search within images.
Technical Team Leader at Redington (India) Ltd
They can improve their product and the features mainly to focus on how we can prevent that data within the organization, over the cloud, whatever it is, as that is important.
System Manager at Randstad
A main disadvantage of Symantec DLP is its reliance on Oracle.
Information Security Engineer 4 at Amadeus
 

Setup Cost

Mimecast Incydr offers competitive, transparent pricing with negotiable discounts, praised flexibility, and valued support, though complex licensing challenges smaller businesses.
Symantec Data Loss Prevention has high pricing, with costs varying by deployment, database needs, and licensing options, suitable for enterprises.
Symantec Data Loss Prevention is more expensive compared to competing solutions.
Technical Team Leader at Redington (India) Ltd
If it is a large target, then of course your cost will be high.
System Manager at Randstad
 

Valuable Features

Mimecast Incydr provides seamless, secure data protection with versatile features and robust customer support, enhancing user trust and efficiency.
Symantec Data Loss Prevention provides comprehensive features, including data monitoring, machine learning, endpoint protection, network DLP, and advanced management.
Symantec's OCR module enhances image analysis, crucial for detecting data loss via screenshots, improving the overall security posture against data breaches.
Technical Team Leader at Redington (India) Ltd
Symantec Data Loss Prevention has proprietary metadata and is well-suited for endpoint-level security.
Information Security Engineer 4 at Amadeus
The centralized management console in Symantec Data Loss Prevention helps me understand the data flow analysis part from each and every department.
System Manager at Randstad
 

Categories and Ranking

Mimecast Incydr
Ranking in Data Loss Prevention (DLP)
20th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
78
Ranking in other categories
No ranking in other categories
Symantec Data Loss Prevention
Ranking in Data Loss Prevention (DLP)
3rd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
61
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Data Loss Prevention (DLP) category, the mindshare of Mimecast Incydr is 2.4%, up from 1.6% compared to the previous year. The mindshare of Symantec Data Loss Prevention is 4.2%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Loss Prevention (DLP) Market Share Distribution
ProductMarket Share (%)
Symantec Data Loss Prevention4.2%
Mimecast Incydr2.4%
Other93.4%
Data Loss Prevention (DLP)
 

Featured Reviews

Chuck_Mackey - PeerSpot reviewer
Director, Cybersecurity Consulting at a tech services company with 51-200 employees
Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support
In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue. It really has to do with the overall infrastructure and what the organization is prepared to do. If the infrastructure or the networking is a little hinky or you don't have a really finely tuned network infrastructure environment and your patches aren't up to date on your servers and your endpoints, it could get a little sticky. Other than that, it was okay. We really didn't have much problem beyond that. It took a couple of days to sort that out, but it was no big deal.
OT
Technical Team Leader at Redington (India) Ltd
Experienced implementation enhances security with robust detection and centralized management
A significant case highlighted an improvement need when a banking company lost 500 customer information pieces through screenshots. The data theft occurred through individual screenshots of credit note pages rather than taking complete PDF files. This incident led to the suggestion for implementing image detection methods, as Data Loss Prevention solutions needed to analyze image details. Symantec responded by creating an OCR module, enabling the capability to search within images. The pricing structure remains an area for improvement. We lost a POC despite installing 2,000 endpoints because Symantec Data Loss Prevention is more expensive compared to other solutions. Although the competing product couldn't match all the best practices, the price difference influenced the final decision.
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Use our free recommendation engine to learn which Data Loss Prevention (DLP) solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
12%
Performing Arts
7%
Computer Software Company
6%
Financial Services Firm
6%
Financial Services Firm
15%
Manufacturing Company
12%
Computer Software Company
11%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise24
Large Enterprise30
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise12
Large Enterprise28
 

Questions from the Community

What is your primary use case for Code42 Incydr?
Data Leakage Protection on large scale environments. This can be to protect against leakage on endpoints and servers that consist of highly classified or propriety information. It can be added on a...
What do you like most about Symantec Data Loss Prevention?
It can prevent copying and encoding of HTTP data to various sites like Google, and Webex.
What is your experience regarding pricing and costs for Symantec Data Loss Prevention?
I am not aware of the licensing cost for Symantec Data Loss Prevention because the licensing cost is up to senior management's decision. I really don't know what the cost of that is. It is based on...
What needs improvement with Symantec Data Loss Prevention?
In future updates of Symantec Data Loss Prevention, I would like to see improvements based on the many attacks happening around the world. They can improve their product and the features mainly to ...
 

Also Known As

Code42 Next-Gen DLP, Code42 Next-Gen Data Loss Protection, Code42 Forensic File Search, Code42 Backup + Restore
Symantec DLP
 

Overview

 

Sample Customers

Adobe, Okta, Samsung, Taylormade, Boston University, Lending Club, North Highland, Stanford University, Ping Identity, Qualcomm, Pandora.
Hadassah University Hospital, Her Majestys Government (HMG), United Kingdom, Hitachi Consulting Software Services India Pvt Ltd., Hua Nan Bank, Hyundai Department Store Group,JW Marriott Hotel Seoul, Lake Health, McCann Erickson Israel, Molina Healthcare Inc., PGi, Quilvest Switzerland Limited, State of Nevada Public Employees Benefits Program, Symantec Corporation (Enterprise Security), The Royal Liverpool and Broadgreen University Hospitals NHS Trust, The Royal Liverpool and Broadgreen University Hospitals NHS Trust (DLP), The Saudi Industrial Property Authority, TSO cloud, Visa, Yunnan Power Grid Company
Find out what your peers are saying about Mimecast Incydr vs. Symantec Data Loss Prevention and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.