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Monte Carlo vs New Relic comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Monte Carlo
Average Rating
9.0
Reviews Sentiment
6.3
Number of Reviews
1
Ranking in other categories
Data Quality (27th), Data Observability (1st)
New Relic
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
173
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
 

Mindshare comparison

Monte Carlo and New Relic aren’t in the same category and serve different purposes. Monte Carlo is designed for Data Observability and holds a mindshare of 27.6%, down 34.2% compared to last year.
New Relic, on the other hand, focuses on Application Performance Monitoring (APM) and Observability, holds 4.0% mindshare, down 7.2% since last year.
Data Observability Mindshare Distribution
ProductMindshare (%)
Monte Carlo27.6%
Unravel Data16.1%
Acceldata12.7%
Other43.599999999999994%
Data Observability
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
New Relic4.0%
Dynatrace6.0%
Datadog5.2%
Other84.8%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

PR
Associate Sr. Manager at Financial Insight Technology, Inc.
Provides centralized data observability features and has an easy-to-use user interface.
The product's initial setup is in a daily improvement stage, deploying new plugins for upstream and downstream resources. It takes 25 minutes to complete. The process involves integrating with third-party services for Single Sign-On (SSO). It requires only one executive for maintenance as it has easy-to-use navigation and user interface.
BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It makes organizing work easier based on its relevance to specific projects and teams."
"Monitoring is a crucial thing for every work, and New Relic is doing a very good job in this part."
"The integration and configuration of New Relic is straightforward and easy."
"The solution offers good documentation."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"New Relic helped with the mean time to detection, the MTDD metric tracked for applications, where the detection capability enabled a reduction from around 20 to 30 minutes down to three minutes, which has been really helpful in terms of detecting issues as well as helping to triage and troubleshoot issues faster, creating a positive impact on the organization."
"The initial setup is straightforward. It is easy to track and easy to follow."
"Monitoring is a crucial thing for every work, and New Relic is doing a very good job in this part."
"The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times."
 

Cons

"For anomaly detection, the product provides only the last three weeks of data, while some competitors can analyze a more extended data history."
"The solution should include more detailed reports for SQL database requests."
"New Relic can be improved, particularly by enhancing the UI, which is currently a bit off."
"I would like better alerting."
"I would say that the user interface is maybe a little bit overly complicated."
"I haven't come across any features that are lacking."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"One issue – there is no option for live chat or phone support."
"I have logged a bug in their Ping Monitor within Synthetics and I need more improvement in this area."
 

Pricing and Cost Advice

"The product has moderate pricing."
"Cost is significant with a lot of extras."
"Pricing is better with New Relic APM than Dynatrace."
"This is an expensive tool."
"This is an expensive product."
"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
"Because of budget, we are not using the mobile app part of this tool."
"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
"It would be nice if we could buy it annually instead of monthly."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
10%
Retailer
8%
Manufacturing Company
7%
Financial Services Firm
13%
Computer Software Company
9%
Manufacturing Company
8%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise77
 

Questions from the Community

What is your experience regarding pricing and costs for Monte Carlo?
My experience with pricing, setup cost, and licensing indicates that pricing is commensurate with the enterprise-grade observability. While initial setup, particularly tuning the monitors, demands ...
What needs improvement with Monte Carlo?
Some improvements I see for Monte Carlo include alert tuning and noise reduction, as other data quality tools offer that. While its anomaly detection is powerful, it sometimes generates alerts that...
What is your primary use case for Monte Carlo?
Our main use case for Monte Carlo is in the energy sector where it has been central to helping us ensure we have trusted and reliable data across our critical operational and business data pipeline...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I have noticed discrepancies between New Relic's documentation and Terraform resources. For example, there have been instances where new features launched in the New Relic UI have not been updated ...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Information Not Available
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club