

vRealize Network Insight and Moogsoft both operate in the IT operations management category, with vRealize Network Insight leading in network management and visualization, whereas Moogsoft excels in AI-driven event and incident management.
Features: vRealize Network Insight offers detailed network visualization, capacity management capabilities, and facilitates microsegmentation, making it effective for understanding network flows. It also helps in application migration planning. Moogsoft specializes in AI-driven event management and correlation, reducing alert noise and consolidates alerts into actionable incidents. Its integration with diverse IT tools enhances functionality in complex environments.
Room for Improvement: vRealize Network Insight could improve by enhancing integration with third-party vendors, refining application identification, and offering better user guidance with more intuitive setup options. Moogsoft requires improved external system integration, expanded dashboard features, and advanced AI capabilities for automation and prediction. Users also cite the need for more responsive support and interface flexibility.
Ease of Deployment and Customer Service: vRealize Network Insight is generally for on-premises deployment and users report knowledgeable but occasionally frustrating support after the Broadcom acquisition. Moogsoft supports a wide range of deployments, including on-premises and cloud, with effective and responsive customer support, despite some integration challenges during deployment.
Pricing and ROI: vRealize Network Insight is priced at a premium level, which can be a concern for users, though many experience substantial ROI through improved efficiency. Moogsoft is considered a more cost-effective solution compared to competitors like Splunk, with clear pricing despite some challenges faced by budget-conscious environments due to licensing nuances.
ROI depends on how we integrate our IT operations with Moogsoft, as it can reduce our workload, downtime, and resolution time effectively, ultimately delivering better solutions based on mean time to resolution.
It's difficult to find necessary documentation, open tickets, and get support.
We are paying too much for technical support from VMware.
Sometimes Moogsoft experiences stability issues due to bugs or internal problems, leading to downtime.
We are managing that one but usually we have an API connector between our firewall vendor and our VMware NSX.
Introducing machine learning and AI features would enhance Moogsoft, streamlining IT operations, incident detection, and response management.
I would like to see Moogsoft improve on coming up with some agentic solutions for whatever they have been able to automate.
Broadcom should improve by going back to what was working before, offering the suite of tools that clients actually use, and allowing clients to decide the best options for them.
If you compare Moogsoft's pricing with some of the other combined solutions, they are not very cheap, but I don't think they are at the top end of the market either.
Broadcom is known for increasing product prices, making them expensive compared to what people used to pay.
Moogsoft offers various benefits, including incident response, reduced noise alert fatigue, increased availability and uptime, helping companies gain a better understanding of their IT environment, proactively addressing issues, and improving services.
The AIOps capabilities in Moogsoft, which it brings in with multiple data source support, are the most valuable features.
One of the biggest problems with VMware NSX is logging, and vRealize Network Insight helps by providing comprehensive logs.
| Product | Market Share (%) |
|---|---|
| Moogsoft | 0.7% |
| vRealize Network Insight | 0.7% |
| Other | 98.6% |

| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 4 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 9 |
| Large Enterprise | 41 |
Moogsoft is an AI-based solution that ensures continuous availability and prevents downtime by utilizing machine learning and advanced correlation on your organization’s stack. Moogsoft detects incidents before they can escalate, notifies the proper response teams, and applies machine learning in order to understand patterns to help prevent similar issues in the future.
Moogsoft sits on top of an organization’s production stack and extends across automation, service management, log indexing, and notification tools. Algorithmic Noise Reduction automatically reduces event volumes to unique alerts without relying on rules, filters, or models. This enables teams to analyze all monitoring ecosystem events with no noise and no blind spots.
With Moogsoft extensive integration options, users can aggregate all their observable data into a single location and create automated workflows to detect and remediate incidents in third-party systems, ensuring their system remains unharmed. Moogsoft’s anomaly detection tools detect incidents as they emerge, allowing security teams to respond swiftly before they impact customers.
Teams can easily set up their own integrations using Moogsoft’s REST API and webhook. The solution provides guidance for each step, allowing users to import data from whatever tool they need with just a few mouse clicks.
Some of Moogsoft’s top features and benefits include:
Reviews from Real Users
Moogsoft stands out among its competitors for a number of reasons. A few major ones are its monitoring tools, its user-friendly interface, and its strong AI capabilities.
Vivek S., an O&M Lead at a communications service provider, writes, “The most valuable feature is the monitoring manager. Different components and different monitoring tools integrate with and send data to Moogsoft.
This is a user-friendly solution. It is very easy and very comfortable to use, with everything available on a single screen.
The AI component allows you to check previous cases and diagnose problems easily. It will show you what happened last time the same event occurred.”
VMware vRealize Network Insight delivers intelligent operations for software-defined networking and security. It helps customers build an optimized, highly-available and secure network infrastructure across multi-cloud environments. It accelerates micro-segmentation planning and deployment, enables visibility across virtual and physical networks and provides operational views to manage and scale VMware NSX deployments.
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