CTO at a tech services company with 10,001+ employees
MSP
Top 10
Dec 2, 2025
If you compare Moogsoft's pricing with some of the other combined solutions, they are not very cheap, but I don't think they are at the top end of the market either.
When comparing pricing, Moogsoft is significantly more affordable than Splunk and ServiceNow. Moogsoft offers an on-premise solution with a one-time licensing cost, eliminating the recurring fees based on data ingestion that tools like Splunk impose. This structure is advantageous, as it allows businesses to avoid skyrocketing costs associated with the amount of data processed. Splunk and similar tools charge based on the volume of data ingested, which can lead to increased expenses, especially as data volumes grow. This has led to the rise of tools like Kribble, which helps deduplicate data to manage licensing costs. While promoted more recently, Moogsoft's SaaS solution still operates on a pay-as-you-go model based on data volume, which can be costly for customers. In contrast, with Moogsoft, once you own the software, the ongoing costs are primarily for support, much like owning a Dell laptop, where you pay for the hardware and only incur additional costs for maintenance or support. It provides a clearer understanding of expenses and is generally more favorable from a customer perspective.
General Manager at a tech services company with 10,001+ employees
Real User
Top 10
Jul 3, 2024
As for pricing, Moogsoft recently updated their pricing model, and we're still evaluating it. It's an area where clarity is needed with the new alert-based pricing model.
The solution is very good from a business impact point of view, but it's quite expensive because it's an enterprise-grade solution. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten.
Chief Architect at a comms service provider with 10,001+ employees
Real User
Top 20
Dec 14, 2023
Compared to other similar products in the market, Moogsoft remains at a relatively competitive level. However, when assessing its position among comparable AI ops solutions, it tends to be more cost-effective for customers. Selling a standalone AI ops solution proves challenging as many products integrate AI ops into their existing offerings, particularly within monitoring solutions. Consequently, while creating a core AI ops solution is difficult, it remains advantageous cost-wise compared to other products. I rate the product’s pricing a six to seven out of ten, where one is expensive and ten is cheap.
Cloud Architect, Oracle ACE, Oracle DBA at Pythian
MSP
Top 20
Jan 14, 2019
It's a very cost-effective and competitive product. Our experience purchasing this solution through the AWS Marketplace was that it was very easy and seamless. We chose to procure this solution there because that's where it was available.
Moogsoft is an AI-based solution that ensures continuous availability and prevents downtime by utilizing machine learning and advanced correlation on your organization’s stack. Moogsoft detects incidents before they can escalate, notifies the proper response teams, and applies machine learning in order to understand patterns to help prevent similar issues in the future.
Moogsoft sits on top of an organization’s production stack and extends across automation, service management, log indexing,...
If you compare Moogsoft's pricing with some of the other combined solutions, they are not very cheap, but I don't think they are at the top end of the market either.
I don't know about pricing.
When comparing pricing, Moogsoft is significantly more affordable than Splunk and ServiceNow. Moogsoft offers an on-premise solution with a one-time licensing cost, eliminating the recurring fees based on data ingestion that tools like Splunk impose. This structure is advantageous, as it allows businesses to avoid skyrocketing costs associated with the amount of data processed. Splunk and similar tools charge based on the volume of data ingested, which can lead to increased expenses, especially as data volumes grow. This has led to the rise of tools like Kribble, which helps deduplicate data to manage licensing costs. While promoted more recently, Moogsoft's SaaS solution still operates on a pay-as-you-go model based on data volume, which can be costly for customers. In contrast, with Moogsoft, once you own the software, the ongoing costs are primarily for support, much like owning a Dell laptop, where you pay for the hardware and only incur additional costs for maintenance or support. It provides a clearer understanding of expenses and is generally more favorable from a customer perspective.
As for pricing, Moogsoft recently updated their pricing model, and we're still evaluating it. It's an area where clarity is needed with the new alert-based pricing model.
The solution is very good from a business impact point of view, but it's quite expensive because it's an enterprise-grade solution. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten.
Compared to other similar products in the market, Moogsoft remains at a relatively competitive level. However, when assessing its position among comparable AI ops solutions, it tends to be more cost-effective for customers. Selling a standalone AI ops solution proves challenging as many products integrate AI ops into their existing offerings, particularly within monitoring solutions. Consequently, while creating a core AI ops solution is difficult, it remains advantageous cost-wise compared to other products. I rate the product’s pricing a six to seven out of ten, where one is expensive and ten is cheap.
Moogsoft's licensing is consumption-based, so the price may increase depending on the environment.
The price is reasonable. When compared to other solutions, it is quite good.
I was not involved with the pricing.
There are two types of licenses available, but I am unsure of the pricing details.
It's a very cost-effective and competitive product. Our experience purchasing this solution through the AWS Marketplace was that it was very easy and seamless. We chose to procure this solution there because that's where it was available.