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New Relic vs Opsview comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Network Monitoring Software
9th
Ranking in IT Infrastructure Monitoring
8th
Ranking in Cloud Monitoring Software
5th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
160
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (4th)
Opsview
Ranking in Network Monitoring Software
77th
Ranking in IT Infrastructure Monitoring
53rd
Ranking in Cloud Monitoring Software
41st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
24
Ranking in other categories
Server Monitoring (29th)
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of New Relic is 1.8%, down from 3.1% compared to the previous year. The mindshare of Opsview is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
New Relic1.8%
Opsview0.4%
Other97.8%
Network Monitoring Software
 

Featured Reviews

Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.
Jeff Cronstrom - PeerSpot reviewer
A highly stable solution that can be used to monitor system availability
The most valuable feature of Opsview is the ability to clone the services when you're monitoring something out of the test setup. You can clone that service, and it allows you to add new services quickly. You can bring up new servers, and you can easily add them. Also, there's an API to be able to add services as well. We don't use the API. We mostly use the cloning function because it stores everything in a back-end database. The underlying monitoring platform for our version is Nagios. That's where we upgraded from Nagios to Opsview.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best features in New Relic include its numerous API integrations and a good source of support."
"The solution is quite stable."
"Server uptime is its most valuable feature."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"It is stable and scalable."
"The integration and configuration of New Relic is straightforward and easy."
"It allows the restriction of privileges and control of users."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"We use this solution for internal monitoring our own cloud platform because we are a public cloud provider. We also use it for monitoring purposes on behalf of our clients."
"I am satisfied with the overall product since it works well…It is a stable solution."
"It's a good solution. It covers all aspects of monitoring purposes."
"What was very compelling about OpsView was that we could dial out the noise and have meaningful and actionable alerts."
"The most valuable feature of Opsview is the ability to clone the services when you're monitoring something out of the test setup."
 

Cons

"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"It would be nice if there were pre-made dashboards."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"Email alert customization is limited."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"The customization of the start and end time is kind of cool."
"Pricing and a few certain aspects in the solution needs to be improved."
"Maybe the graphical representation can be improved. It can be enhanced for better visualization. It could be a little better. And the graph center can be improved."
"Customized reporting can be improved."
"Some of the graphics on Opsview could be improved."
"In a future release, we would like to have Observ for AI. Any AI and intelligence it can add to the monitoring is obviously beneficial. We would also like to have automated callouts."
 

Pricing and Cost Advice

"The solution is cheap, but prices can go up when users grow."
"The price was one of the reasons we chose this solution."
"The pricing is fine."
"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
"The pricing and licensing are too high."
"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."
"This is an expensive tool."
"The solution is not cheap. I think that the pricing is a little bit on the high side."
"I would rate pricing a seven out of ten, where ten is the highest price."
"The solution is priced similarly to other tools offering similar features."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
8%
Retailer
6%
Computer Software Company
18%
Manufacturing Company
9%
Performing Arts
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise61
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise9
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I reviewed another observability tool, DataDog, and we moved away from New Relic because the pricing was not convenient and didn't fit our budget. With DataDog, some of the APM features we were loo...
What is your experience regarding pricing and costs for Opsview?
The solution is priced similarly to other tools offering similar features. I rate their retail price a ten out of ten, a five out of ten after we've negotiated based on the number of licenses we ne...
 

Comparisons

 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
Opsview Monitor, Opsview Enterprise
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
IBM, BT, Cisco, Sky, UPS, Capgemini, Visolit, Fujitsu Services UK, UKCloud, Massachusetts Insitute of Technology, Cornell University, Incomm
Find out what your peers are saying about New Relic vs. Opsview and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.