New Relic vs Riverbed NPM+ comparison

New Relic and Riverbed are both solutions in the Network Monitoring Software category. New Relic is ranked #7 with an average rating of 7.8, while Riverbed is ranked #95. New Relic holds a 2.0% mindshare in NMS, compared to Riverbed’s 0.2% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution.

New Relic

Read 158 New Relic reviews

3,992 Views
3,179 Comparison Views

94% willing to recommend

Riverbed NPM+

Read 1 Riverbed NPM+ review

217 Views
149 Comparison Views

0% willing to recommend

New Relic

Riverbed NPM+

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between New Relic and Riverbed NPM+ based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Auvik, Datadog and others in Network Monitoring Software.

To learn more, read our detailed Network Monitoring Software Report (Updated: April 2025).

Buyer's Guide

Network Monitoring Software

April 2025

Download the complete report

Helped 851,604 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Network Monitoring Software

7th

Ranking in Cloud Monitoring Software

4th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

158

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (6th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (3rd)

Riverbed NPM+

Ranking in Network Monitoring Software

95th

Ranking in Cloud Monitoring Software

49th

Average Rating

0.0

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of New Relic is 2.0%, down from 3.8% compared to the previous year. The mindshare of Riverbed NPM+ is 0.2%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Iqbal Khowaja

Chief Technology Officer at State of Hawaii

Has a simple user interface and end-to-end monitoring and self-healing features

My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.

Read full review

Akhilesh Mishra

Technical Lead at M.Tech

Helps to easily troubleshoot issues and fix it

If the backend server and application servers are not responding properly, users can use the tool to find out the issue. It also helps to find out where the issue is happening. Customers can easily troubleshoot the issue and fix it. Alluvio Network Performance Management is good for…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The feature I found most valuable is being able to design my queries. It's easy to design a query."

"The most valuable feature is the ability to manage the application flow."

"The VPN is one of the solution's most valuable features for us."

"It is a software solution as a service, so I don't have to manage it on-premise."

"Working with the solution is very easy. It's user-friendly."

"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."

"It does everything we wanted it to do."

"It is stable and scalable."

More New Relic pros

"Alluvio Network Performance Management is good for troubleshooting."

Cons

"There were some settings we had issues with."

"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."

"The solution should include more detailed reports for SQL database requests."

"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."

"It would be nice if there were pre-made dashboards."

"I haven't come across any features that are lacking."

"It is very difficult to award the service level cycles at an endpoint level."

"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."

More New Relic cons

"Alluvio Network Performance Management is good for troubleshooting."

Pricing and Cost Advice

"Pricing is better with New Relic APM than Dynatrace."

"Cost is significant with a lot of extras."

"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."

"I think the pricing is reasonable."

"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."

"This solution required a license and it is better than some other competitors."

"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."

"The detection piece of it brings us a big return on investment."

More New Relic pricing and cost advice

"The tool's pricing is high and I would rate it one out of ten."

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

851,604 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

43%

Computer Software Company

Financial Services Firm

Manufacturing Company

Financial Services Firm

19%

Retailer

11%

Computer Software Company

11%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

See all answers

What needs improvement with New Relic Insights?

Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...

See all answers

What do you like most about Alluvio Network Performance Management?

Alluvio Network Performance Management is good for troubleshooting.

See all answers

What is your experience regarding pricing and costs for Alluvio Network Performance Management?

The tool's pricing is high and I would rate it one out of ten.

See all answers

What needs improvement with Alluvio Network Performance Management?

The tool needs to add monitoring features for threats and vulnerabilities. It should also add database activity monitoring features.

See all answers

Comparisons

Dynatrace vs New Relic

Compared 12% of the time

Elastic Observability vs New Relic

Compared 11% of the time

Datadog vs New Relic

Compared 9% of the time

Splunk AppDynamics vs New Relic

Compared 6% of the time

Azure Monitor vs New Relic

Compared 5% of the time

More New Relic Competitors

NETSCOUT InfiniStreamNG vs Riverbed NPM+

Compared 33% of the time

Datadog vs Riverbed NPM+

Compared 25% of the time

PRTG Network Monitor vs Riverbed NPM+

Compared 21% of the time

ThousandEyes vs Riverbed NPM+

Compared 21% of the time

More Riverbed NPM+ Competitors

Product Reports

Buyer's Guide

New Relic

May 2025

Download New Relic product report

Buyer's Guide

Network Monitoring Software

April 2025

Download Riverbed NPM+ product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Alluvio Network Performance Management

Overview

New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.

New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.

What are New Relic's most important features?

Java Tracking: Efficiently monitor Java applications.
Infrastructure Monitoring: Comprehensive overview of infrastructure health.
APM: In-depth application performance monitoring.
Tight Integration: Seamless integration across different system layers.
Health Maps: Visual representation of system health.
Customizable Dashboards: Personalized data display and insights.
Drill-Downs: Detailed analysis at multiple levels.

What benefits and ROI should users look for in reviews?

Application Insights: Detailed understanding of application performance.
Accurate Alerts: Immediate notifications for issues.
Traceability: Enhanced end-to-end traceability for problem resolution.
Scalability: Accommodation of growing infrastructure.
Flexible Query Design: Adaptable search and analysis functionality.
Reliable Performance: Consistent application monitoring and upkeep.

New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.

New Relic

Riverbed NPM+ is a SaaS-delivered service that uses Riverbed Unified Agent to collect decrypted packet data at every user and server endpoint. It fills visibility gaps caused by encrypted tunnels in Zero Trust, remote work, and cloud-native environments. Taking an agent-based deployment approach ensures flexibility, simplicity, and scalability. With this AI-driven Network Observability, Riverbed takes a revolutionary step towards faster issue detection and higher service availability.

Riverbed

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Information Not Available

Buyer's Guide

Network Monitoring Software

April 2025

Download Free Report

Find out what your peers are saying about Zabbix, Auvik, Datadog and others in Network Monitoring Software. Updated: April 2025.

DOWNLOAD NOW

851,604 professionals have used our research since 2012.

See our list of best Network Monitoring Software vendors and best Cloud Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.