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New Relic vs Riverbed NPM+ comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Network Monitoring Software
18th
Ranking in Cloud Monitoring Software
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
Application Performance Monitoring (APM) and Observability (6th), IT Infrastructure Monitoring (12th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (5th)
Riverbed NPM+
Ranking in Network Monitoring Software
90th
Ranking in Cloud Monitoring Software
48th
Average Rating
0.0
Reviews Sentiment
8.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of New Relic is 2.0%, down from 3.6% compared to the previous year. The mindshare of Riverbed NPM+ is 0.3%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.
Akhilesh Mishra - PeerSpot reviewer
Helps to easily troubleshoot issues and fix it
If the backend server and application servers are not responding properly, users can use the tool to find out the issue. It also helps to find out where the issue is happening. Customers can easily troubleshoot the issue and fix it.  Alluvio Network Performance Management is good for…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It offers helpful user metrics so we can learn more about the user experience."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."
"Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."
"The APM feature is highly valuable as it can record session hosts, usage, and diagnose customer behaviors."
"The integration and configuration of New Relic is straightforward and easy."
"It has helped us maintain a much higher uptime than we had previously."
"End-user Synthetics and monitoring are very good."
"Alluvio Network Performance Management is good for troubleshooting."
 

Cons

"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
"The solution must provide better support for Azure Web Apps service."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"They should bring the pricing down to be more competitive."
"The browser isn't exactly reliable."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"The price needs improvement."
"Alluvio Network Performance Management is good for troubleshooting."
 

Pricing and Cost Advice

"It would be nice if we could buy it annually instead of monthly."
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
"This is an expensive product."
"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."
"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
"The pricing and licensing are too high."
"We feel it's a little bit pricey."
"The tool's pricing is high and I would rate it one out of ten."
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Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
6%
Financial Services Firm
17%
Retailer
12%
Computer Software Company
10%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
What do you like most about Alluvio Network Performance Management?
Alluvio Network Performance Management is good for troubleshooting.
What needs improvement with Alluvio Network Performance Management?
The tool needs to add monitoring features for threats and vulnerabilities. It should also add database activity monitoring features.
 

Comparisons

 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
Alluvio Network Performance Management
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Information Not Available
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