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New Relic vs Riverbed NPM+ comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Network Monitoring Software
10th
Ranking in Cloud Monitoring Software
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
159
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), IT Infrastructure Monitoring (8th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (4th)
Riverbed NPM+
Ranking in Network Monitoring Software
88th
Ranking in Cloud Monitoring Software
48th
Average Rating
0.0
Reviews Sentiment
8.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of New Relic is 1.9%, down from 3.5% compared to the previous year. The mindshare of Riverbed NPM+ is 0.3%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.
Akhilesh Mishra - PeerSpot reviewer
Helps to easily troubleshoot issues and fix it
If the backend server and application servers are not responding properly, users can use the tool to find out the issue. It also helps to find out where the issue is happening. Customers can easily troubleshoot the issue and fix it.  Alluvio Network Performance Management is good for…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"The most valuable feature of New Relic is its ease of use."
"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"Alluvio Network Performance Management is good for troubleshooting."
 

Cons

"I haven't come across any features that are lacking."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"In the next release, I'd like to see a better pricing structure."
"They should bring the pricing down to be more competitive."
"One of the things that our enterprise actually had a challenge with was the licensing structure for New Relic."
"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."
"Alluvio Network Performance Management is good for troubleshooting."
 

Pricing and Cost Advice

"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
"The price was one of the reasons we chose this solution."
"Pricing is better with New Relic APM than Dynatrace."
"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
"The detection piece of it brings us a big return on investment."
"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
"This is an expensive product."
"The pricing and licensing are too high."
"The tool's pricing is high and I would rate it one out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
14%
Manufacturing Company
8%
Retailer
6%
Financial Services Firm
18%
Computer Software Company
10%
Healthcare Company
10%
Retailer
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I reviewed another observability tool, DataDog, and we moved away from New Relic because the pricing was not convenient and didn't fit our budget. With DataDog, some of the APM features we were loo...
What do you like most about Alluvio Network Performance Management?
Alluvio Network Performance Management is good for troubleshooting.
What needs improvement with Alluvio Network Performance Management?
The tool needs to add monitoring features for threats and vulnerabilities. It should also add database activity monitoring features.
 

Comparisons

 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
Alluvio Network Performance Management
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
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