New Relic vs VMware Aria Operations for Applications comparison

Why PeerSpot?

New Relic and Broadcom are both solutions in the Cloud Monitoring Software category. New Relic is ranked #2 with an average rating of 8.2, while Broadcom is ranked #13 with an average rating of 8.8. New Relic holds a 3.8% mindshare in CMS, compared to Broadcom’s 2.1% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 93% of Broadcom users who would recommend it.

New Relic

Read 176 New Relic reviews

26,514 Views
8,484 Comparison Views

94% willing to recommend

VMware Aria Operations for ...

Read 14 VMware Aria Operations for Applications reviews

7,944 Views
3,336 Comparison Views

93% willing to recommend

New Relic

VMware Aria Operations for ...

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Executive SummaryUpdated on Jul 24, 2024

New Relic and VMware Aria Operations for Applications are both leading performance monitoring solutions. Based on user reviews, New Relic seems to have the upper hand due to its comprehensive feature set, although VMware excels in pricing and support.

Features: New Relic offers robust error tracking, real-time analytics, and integration capabilities. VMware Aria Operations for Applications is known for its strong capacity planning and automation features.

Room for Improvement: New Relic needs a more intuitive alert configuration and lower data ingestion costs. VMware Aria Operations for Applications users desire enhanced reporting functions and better-guided troubleshooting workflows.

Ease of Deployment and Customer Service: New Relic has a straightforward deployment process and responsive customer service. VMware Aria Operations for Applications is praised for smooth deployment and receives better marks for ongoing support.

Pricing and ROI: New Relic’s setup costs are perceived as higher, but its ROI is satisfactory due to its extensive features. VMware Aria Operations for Applications is valued for its cost-effectiveness and strong return on investment through optimized performance and support.

To learn more, read our detailed New Relic vs. VMware Aria Operations for Applications Report (Updated: September 2026).

Buyer's Guide

New Relic vs. VMware Aria Operations for Applications

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Application Performance Monitoring (APM) and Observability

4th

Ranking in IT Infrastructure Monitoring

9th

Ranking in Cloud Monitoring Software

2nd

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

176

Ranking in other categories

Network Monitoring Software (9th), IT Operations Analytics (3rd), Mobile APM (2nd), AIOps (5th)

VMware Aria Operations for ...

Ranking in Application Performance Monitoring (APM) and Observability

18th

Ranking in IT Infrastructure Monitoring

14th

Ranking in Cloud Monitoring Software

13th

Average Rating

8.0

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Container Monitoring (5th)

Mindshare comparison

As of September 2026, in the Cloud Monitoring Software category, the mindshare of New Relic is 3.8%, down from 5.5% compared to the previous year. The mindshare of VMware Aria Operations for Applications is 2.1%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software Mindshare Distribution
Product	Mindshare (%)
New Relic	3.8%
VMware Aria Operations for Applications	2.1%
Other	94.1%

Cloud Monitoring Software

Featured Reviews

BasilJiji

System engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Read full review

Ajay Shukla

Consultant at HCLTech

Automation and insightful diagnostics elevate operations while improvements are welcome

The new version 8.18 has brought significant improvements. The main purpose of using this tool is having a single console to manage all entities. The cloud integration capabilities, including private, public, and hybrid, are already well-implemented. The ability to manage multiple vCenters across different geographical locations is very effective. The new Skyline health feature and certificate and licensing management are particularly useful improvements. The dashboard's overview tab provides comprehensive information about current vCenter status, resizable amounts, reclamation opportunities, anomalies, diagnostics, licensing, and certificates. However, there is room for improvement in application analysis. The current functionality lacks detailed monitoring at the kernel level, focusing mainly on CPU, memory, and storage matrices. Enhanced application monitoring capabilities, including tracking downtime for specific types of applications such as transactional or e-commerce applications, would be beneficial.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have never faced any issues with this solution, and we are not worried about the technical capability."

"New Relic has positively impacted my organization regarding my main area of interest, which is performance tests, and by using New Relic, I received a lot of information to improve my systems."

"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."

"Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort."

"It’s just so easy to set up and use with little training, the barrier to entry is extremely low and it adds a high-value."

"With our micro-services, we have basic analytics, and it is super simple to set up."

"Saves so much time in debugging our code and environments."

"New Relic gave us a quick, easy way to monitor our web application for all of our systems."

More New Relic pros

"Tanzu itself, integrated with multiple solutions, bestows support and security upon a container platform, especially when it comes to managing open-source container platforms such as Kubernetes."

"It has a familiar interface, which makes it easy to get started."

"The most valuable aspects of the solution are its ease of use and its ease of implementation."

"I gladly recommend VMware Aria Operations for Applications because it is cost effective and has commendable AI response capabilities."

"We haven't had any issues with stability."

"Scalability for VMware Aria Operations for Applications is easy to implement and manage."

"The features I find most valuable is the querying and alerting capabilities."

"I find VMware Aria Operations for Applications to be very stable, and I would rate it a ten out of ten."

More VMware Aria Operations for Applications pros

Cons

"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."

"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."

"Customer Service: Used rarely, was average. Technical Support: Used rarely, was average."

"There have been issues in the past where stability was not fully reliable, but all problems were quickly resolved and we personally haven't had any data loss issues of any kind."

"One issue – there is no option for live chat or phone support."

"It hasn’t scaled quite right now. We use another tool for out-of-gate view."

"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."

"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."

More New Relic cons

"It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for the single click operations as well relational data locality."

"They just need more capability. A few areas still need more enhancements in the technology capability space."

"The solution could be expensive, which might be a limiting factor."

"They could make it more easy to plug-in data so that a nontechnical person will be able to use it, like accountants or finance people. That way they don't have to ask us."

"The support from VMware is not very helpful. This is because you always receive many questions from the support service but few actual solutions."

"However, it is still not a very mature product."

"VMware technical support has declined since the Broadcom acquisition. Previously, they were more focused on issue resolution, but now they prioritize licensing verification before providing support."

"The return on investment is best suited for organizations that do not have the resources for a dedicated VM environment team. However, the cost of the product doesn't show significant benefits."

More VMware Aria Operations for Applications cons

Pricing and Cost Advice

"The price of New Relic could improve. It is expensive."

"I think the pricing is reasonable."

"We feel it's a little bit pricey."

"The detection piece of it brings us a big return on investment."

"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."

"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."

"This is an expensive product."

"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."

More New Relic pricing and cost advice

"I don't have the details. In our case, there is a mixture in place. We have production usage, and we are also doing training for VMware. So, we also have a training instance. It is worth the money you would spend on it. That's because if you were to build all of this yourself by using some of the open source tools, then you would need a lot of time."

"The licensing costs are very high, particularly when you consider that we have to purchase a level 1 license for every integration, such as the load balancer, HAProxy, and the MSSP. And if you want to use vSAN, that's another license. Then, of course, Tanzu Observability has its own separate license."

"Different locations require different setups. In your terms, around 300 to around 400K USD."

"I would rate the pricing as three out of five."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Outsourcing Company

12%

Manufacturing Company

Construction Company

Financial Services Firm

11%

Manufacturing Company

10%

Comms Service Provider

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	52
Large Enterprise	79

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	1
Large Enterprise	10

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What needs improvement with New Relic Insights?

I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...

See all answers

What is your primary use case for New Relic Insights?

As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...

See all answers

What is your experience regarding pricing and costs for VMware Tanzu Observability by Wavefront?

The solution includes cost drivers that can be configured according to your environment. You can input server-wise, CPU-wise, storage, and memory costs per hour or day. Once cost drivers are provid...

See all answers

What needs improvement with VMware Tanzu Observability by Wavefront?

See all answers

What is your primary use case for VMware Tanzu Observability by Wavefront?

I have been involved in several projects where I had to implement automation and monitoring alerting. I performed automation using VMware Aria Operations for Applications. There is an automation ta...

See all answers

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Product Reports

Buyer's Guide

New Relic

September 2026

Download New Relic product report

Buyer's Guide

VMware Aria Operations for Applications

August 2026

VMware Aria Operations for Applications report

Download VMware Aria Operations for Applications product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Tanzu Observability, Wavefront, Wavefront by VMware, VMware Tanzu Observability

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

VMware Tanzu Observability by Wavefront is a powerful tool for monitoring and analyzing the performance and availability of applications and infrastructure in real-time.

With its comprehensive monitoring capabilities, visualizing and analyzing data becomes effortless. The real-time alerting system ensures timely issue resolution, while scalability and a user-friendly interface provide a seamless experience for smooth operations.

Broadcom

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

1. Atlassian 2. Cisco 3. Databricks 4. DigitalOcean 5. Equinix 6. Fidelity Investments 7. Google 8. Hewlett Packard Enterprise 9. Honeywell 10. IBM 11. Intel 12. JetBlue Airways 13. LinkedIn 14. Lyft 15. Mastercard 16. Microsoft 17. MongoDB 18. Netflix 19. Nvidia 20. Oracle 21. PayPal 22. Pinterest 23. Qualcomm 24. Red Hat 25. Salesforce 26. SAP 27. Spotify 28. Square 29. TMobile 30. Twitter 31. Uber 32. VMware

Buyer's Guide

New Relic vs. VMware Aria Operations for Applications

September 2026

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