New Relic vs VMware Aria Operations for Applications comparison

New Relic and VMware are both solutions in the Cloud Monitoring Software category. New Relic is ranked #4 with an average rating of 7.8, while VMware is ranked #22 with an average rating of 9.0. New Relic holds a 6.6% mindshare in CMS, compared to VMware’s 1.5% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 92% of VMware users who would recommend it.

New Relic

Read 158 New Relic reviews

6,781 Views
5,327 Comparison Views

94% willing to recommend

VMware Aria Operations for ...

Read 12 VMware Aria Operations for Applications reviews

1,021 Views
922 Comparison Views

92% willing to recommend

New Relic

VMware Aria Operations for ...

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Executive SummaryUpdated on Jul 24, 2024

New Relic and VMware Aria Operations for Applications are both leading performance monitoring solutions. Based on user reviews, New Relic seems to have the upper hand due to its comprehensive feature set, although VMware excels in pricing and support.

Features: New Relic offers robust error tracking, real-time analytics, and integration capabilities. VMware Aria Operations for Applications is known for its strong capacity planning and automation features.

Room for Improvement: New Relic needs a more intuitive alert configuration and lower data ingestion costs. VMware Aria Operations for Applications users desire enhanced reporting functions and better-guided troubleshooting workflows.

Ease of Deployment and Customer Service: New Relic has a straightforward deployment process and responsive customer service. VMware Aria Operations for Applications is praised for smooth deployment and receives better marks for ongoing support.

Pricing and ROI: New Relic’s setup costs are perceived as higher, but its ROI is satisfactory due to its extensive features. VMware Aria Operations for Applications is valued for its cost-effectiveness and strong return on investment through optimized performance and support.

To learn more, read our detailed New Relic vs. VMware Aria Operations for Applications Report (Updated: March 2025).

Buyer's Guide

New Relic vs. VMware Aria Operations for Applications

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Application Performance Monitoring (APM) and Observability

5th

Ranking in IT Infrastructure Monitoring

6th

Ranking in Cloud Monitoring Software

4th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

158

Ranking in other categories

Network Monitoring Software (7th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (3rd)

VMware Aria Operations for ...

Ranking in Application Performance Monitoring (APM) and Observability

27th

Ranking in IT Infrastructure Monitoring

29th

Ranking in Cloud Monitoring Software

22nd

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Container Monitoring (7th)

Mindshare comparison

As of April 2025, in the Cloud Monitoring Software category, the mindshare of New Relic is 6.6%, down from 8.9% compared to the previous year. The mindshare of VMware Aria Operations for Applications is 1.5%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software

Featured Reviews

Iqbal Khowaja

Chief Technology Officer at State of Hawaii

Has a simple user interface and end-to-end monitoring and self-healing features

My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.

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ToniLindberg

senior consultant at Virtual Consultants Sverige AB

Troubleshooting capabilities have improved application monitoring and support engagement

I can see what happens end to end, which is pretty beneficial. The solution has troubleshooting capabilities, providing a direct connection to knowledge base articles from VMware Broadcom. When I encounter an error, I can search directly within the system to see what solutions have been employed by others. It has a familiar interface, which makes it easy to get started.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."

"It offers helpful user metrics so we can learn more about the user experience."

"The most valuable feature is application monitoring."

"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."

"The most valuable features are the dashboards and tracing."

"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."

"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."

"One of the most outstanding features of any APM tool is the anomaly detection part."

More New Relic pros

"VMware Aria Operations for Applications offers significant features such as real-time statistics, the ability to identify possible issues within the VM environment, and helpful heat maps."

"It has a familiar interface, which makes it easy to get started."

"The features I find most valuable is the querying and alerting capabilities."

"This solution allows me to have true visibility for any metrics when it comes to my cloud, and private."

"I gladly recommend VMware Aria Operations for Applications because it is cost effective and has commendable AI response capabilities."

"VMware comes with a support team, and if you have trouble, you can easily create a ticket, and VMware will help you. Therefore, the best aspect is the support."

"The most valuable aspects of the solution are its ease of use and its ease of implementation."

"For us, the ease of deployment in combination with TMZ was the most important part because we don't have to manually deploy a complex monitoring solution. We can more or less do that with the click of a button, and we are not dependent on the developers to provide us with all the necessary features and functions to make that work. We can just deploy it on a workload cluster and monitor at least a good part of the workload. If we want to go into detail, we clearly need to make changes, but for a good part of application monitoring, it gives us good insights."

More VMware Aria Operations for Applications pros

Cons

"The solution could improve by having more network monitoring features, such as for all the infrastructure."

"It is very difficult to award the service level cycles at an endpoint level."

"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."

"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."

"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."

"Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal."

"The solution is quite expensive."

"They need to improve the alerting and dashboarding as these are the key features in DevOps."

More New Relic cons

"The solution could be expensive, which might be a limiting factor."

"It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for the single click operations as well relational data locality."

"I would like to see integration with Kubernetes cluster and APIs so that you can manage the entire stack."

"They could make it more easy to plug-in data so that a nontechnical person will be able to use it, like accountants or finance people. That way they don't have to ask us."

"The initial setup should be easier and more seamless."

"An area for improvement would be more in-depth reporting, such as analyzing disk IO during business hours compared to after hours."

"The solution could be expensive, which might be a limiting factor."

"The documentation and integration with Kubernetes could be improved."

More VMware Aria Operations for Applications cons

Pricing and Cost Advice

"The price was one of the reasons we chose this solution."

"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."

"The solution is cheap, but prices can go up when users grow."

"Cost is significant with a lot of extras."

"This is an expensive tool."

"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."

"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."

"The detection piece of it brings us a big return on investment."

More New Relic pricing and cost advice

"I don't have the details. In our case, there is a mixture in place. We have production usage, and we are also doing training for VMware. So, we also have a training instance. It is worth the money you would spend on it. That's because if you were to build all of this yourself by using some of the open source tools, then you would need a lot of time."

"The licensing costs are very high, particularly when you consider that we have to purchase a level 1 license for every integration, such as the load balancer, HAProxy, and the MSSP. And if you want to use vSAN, that's another license. Then, of course, Tanzu Observability has its own separate license."

"Different locations require different setups. In your terms, around 300 to around 400K USD."

"I would rate the pricing as three out of five."

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Top Industries

By visitors reading reviews

Educational Organization

54%

Financial Services Firm

Computer Software Company

Manufacturing Company

Financial Services Firm

15%

Computer Software Company

15%

Manufacturing Company

10%

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

See all answers

What needs improvement with New Relic Insights?

Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...

See all answers

What do you like most about VMware Tanzu Observability by Wavefront?

VMware comes with a support team, and if you have trouble, you can easily create a ticket, and VMware will help you. Therefore, the best aspect is the support.

See all answers

What is your experience regarding pricing and costs for VMware Tanzu Observability by Wavefront?

The cost of VMware Aria Operations for Applications is fair and reasonable compared to what we receive in support and packages from VMware.

See all answers

What needs improvement with VMware Tanzu Observability by Wavefront?

I find that there could be improvements in the support service response time, as the urgency varies unless specified as Priority 2 or 1 cases.

See all answers

Comparisons

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Compared 13% of the time

Elastic Observability vs New Relic

Compared 12% of the time

Datadog vs New Relic

Compared 9% of the time

Azure Monitor vs New Relic

Compared 6% of the time

Splunk AppDynamics vs New Relic

Compared 5% of the time

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Compared 13% of the time

Dynatrace vs VMware Aria Operations for Applications

Compared 11% of the time

Zabbix vs VMware Aria Operations for Applications

Compared 7% of the time

Veeam Data Platform vs VMware Aria Operations for Applications

Compared 6% of the time

Prisma Cloud by Palo Alto Networks vs VMware Aria Operations for Applications

Compared 3% of the time

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Product Reports

Buyer's Guide

New Relic

March 2025

Download New Relic product report

Buyer's Guide

VMware Aria Operations for Applications

March 2025

VMware Aria Operations for Applications report

Download VMware Aria Operations for Applications product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Tanzu Observability, Wavefront, Wavefront by VMware, VMware Tanzu Observability

Overview

New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.

New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.

What are New Relic's most important features?

Java Tracking: Efficiently monitor Java applications.
Infrastructure Monitoring: Comprehensive overview of infrastructure health.
APM: In-depth application performance monitoring.
Tight Integration: Seamless integration across different system layers.
Health Maps: Visual representation of system health.
Customizable Dashboards: Personalized data display and insights.
Drill-Downs: Detailed analysis at multiple levels.

What benefits and ROI should users look for in reviews?

Application Insights: Detailed understanding of application performance.
Accurate Alerts: Immediate notifications for issues.
Traceability: Enhanced end-to-end traceability for problem resolution.
Scalability: Accommodation of growing infrastructure.
Flexible Query Design: Adaptable search and analysis functionality.
Reliable Performance: Consistent application monitoring and upkeep.

New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.

New Relic

VMware Tanzu Observability by Wavefront is a powerful tool for monitoring and analyzing the performance and availability of applications and infrastructure in real-time.

With its comprehensive monitoring capabilities, visualizing and analyzing data becomes effortless. The real-time alerting system ensures timely issue resolution, while scalability and a user-friendly interface provide a seamless experience for smooth operations.

VMware

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

1. Atlassian 2. Cisco 3. Databricks 4. DigitalOcean 5. Equinix 6. Fidelity Investments 7. Google 8. Hewlett Packard Enterprise 9. Honeywell 10. IBM 11. Intel 12. JetBlue Airways 13. LinkedIn 14. Lyft 15. Mastercard 16. Microsoft 17. MongoDB 18. Netflix 19. Nvidia 20. Oracle 21. PayPal 22. Pinterest 23. Qualcomm 24. Red Hat 25. Salesforce 26. SAP 27. Spotify 28. Square 29. TMobile 30. Twitter 31. Uber 32. VMware

Buyer's Guide

New Relic vs. VMware Aria Operations for Applications

March 2025

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