Try our new research platform with insights from 80,000+ expert users

New Relic vs VMware Aria Operations for Applications comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Application Performance Monitoring (APM) and Observability
4th
Ranking in IT Infrastructure Monitoring
6th
Ranking in Cloud Monitoring Software
4th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
Network Monitoring Software (7th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (3rd)
VMware Aria Operations for ...
Ranking in Application Performance Monitoring (APM) and Observability
27th
Ranking in IT Infrastructure Monitoring
29th
Ranking in Cloud Monitoring Software
21st
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
12
Ranking in other categories
Container Monitoring (6th)
 

Mindshare comparison

As of May 2025, in the Cloud Monitoring Software category, the mindshare of New Relic is 6.4%, down from 8.9% compared to the previous year. The mindshare of VMware Aria Operations for Applications is 1.6%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Iqbal Khowaja - PeerSpot reviewer
Has a simple user interface and end-to-end monitoring and self-healing features
My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.
ToniLindberg - PeerSpot reviewer
Troubleshooting capabilities have improved application monitoring and support engagement
I can see what happens end to end, which is pretty beneficial. The solution has troubleshooting capabilities, providing a direct connection to knowledge base articles from VMware Broadcom. When I encounter an error, I can search directly within the system to see what solutions have been employed by others. It has a familiar interface, which makes it easy to get started.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The versatility of the solution is its most valuable feature."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."
"The integration and configuration of New Relic is straightforward and easy."
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
"They have baseline level alerting."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"The most valuable aspects of the solution are its ease of use and its ease of implementation."
"VMware Aria Operations for Applications offers significant features such as real-time statistics, the ability to identify possible issues within the VM environment, and helpful heat maps."
"This solution allows me to have true visibility for any metrics when it comes to my cloud, and private."
"I gladly recommend VMware Aria Operations for Applications because it is cost effective and has commendable AI response capabilities."
"The features I find most valuable is the querying and alerting capabilities."
"Tanzu itself, integrated with multiple solutions, bestows support and security upon a container platform, especially when it comes to managing open-source container platforms such as Kubernetes."
"It has a familiar interface, which makes it easy to get started."
"It significantly improves application performance management by offering recommendations for resource allocation to avoid wastage or overcommitment."
 

Cons

"Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"The solution should include more detailed reports for SQL database requests."
"It would be nice if there were pre-made dashboards."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
"One of the things that our enterprise actually had a challenge with was the licensing structure for New Relic."
"The solution only supports the cloud platform and not on-premises."
"They should bring the pricing down to be more competitive."
"I would like to see integration with Kubernetes cluster and APIs so that you can manage the entire stack."
"An area for improvement would be more in-depth reporting, such as analyzing disk IO during business hours compared to after hours."
"The solution could be expensive, which might be a limiting factor."
"I find that there could be improvements in the support service response time, as the urgency varies unless specified as Priority 2 or 1 cases."
"The initial setup should be easier and more seamless."
"The implementation is a long process that should be improved."
"In the new version, I would love to see more prediction capabilities. It would be great if one could see the alerts get a little more enriched with information and become more human-friendly instead of the technical stuff that they put in there. I think those would be really awesome outcomes to get."
"The main problem I have is that the license cost is very high."
 

Pricing and Cost Advice

"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"The price of New Relic could improve. It is expensive."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
"We're paying for the New Relic APM license annually."
"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."
"Comparatively, the pricing is expensive."
"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."
"I would rate the pricing as three out of five."
"I don't have the details. In our case, there is a mixture in place. We have production usage, and we are also doing training for VMware. So, we also have a training instance. It is worth the money you would spend on it. That's because if you were to build all of this yourself by using some of the open source tools, then you would need a lot of time."
"The licensing costs are very high, particularly when you consider that we have to purchase a level 1 license for every integration, such as the load balancer, HAProxy, and the MSSP. And if you want to use vSAN, that's another license. Then, of course, Tanzu Observability has its own separate license."
"Different locations require different setups. In your terms, around 300 to around 400K USD."
report
Use our free recommendation engine to learn which Cloud Monitoring Software solutions are best for your needs.
851,491 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
45%
Computer Software Company
9%
Financial Services Firm
8%
Manufacturing Company
5%
Financial Services Firm
15%
Computer Software Company
15%
Manufacturing Company
11%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
What is your experience regarding pricing and costs for VMware Tanzu Observability by Wavefront?
The cost of VMware Aria Operations for Applications is fair and reasonable compared to what we receive in support and packages from VMware.
What needs improvement with VMware Tanzu Observability by Wavefront?
I find that there could be improvements in the support service response time, as the urgency varies unless specified as Priority 2 or 1 cases.
What is your primary use case for VMware Tanzu Observability by Wavefront?
Our primary use case for VMware Aria Operations for Applications is to enhance application monitoring tasks, allowing us to set up alerts for different components and send them via SMTP to a team d...
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
Tanzu Observability, Wavefront, Wavefront by VMware, VMware Tanzu Observability
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
1. Atlassian 2. Cisco 3. Databricks 4. DigitalOcean 5. Equinix 6. Fidelity Investments 7. Google 8. Hewlett Packard Enterprise 9. Honeywell 10. IBM 11. Intel 12. JetBlue Airways 13. LinkedIn 14. Lyft 15. Mastercard 16. Microsoft 17. MongoDB 18. Netflix 19. Nvidia 20. Oracle 21. PayPal 22. Pinterest 23. Qualcomm 24. Red Hat 25. Salesforce 26. SAP 27. Spotify 28. Square 29. TMobile 30. Twitter 31. Uber 32. VMware
Find out what your peers are saying about New Relic vs. VMware Aria Operations for Applications and other solutions. Updated: May 2025.
851,491 professionals have used our research since 2012.