Try our new research platform with insights from 80,000+ expert users

New Relic vs VMware Aria Operations for Applications comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Application Performance Monitoring (APM) and Observability
6th
Ranking in IT Infrastructure Monitoring
12th
Ranking in Cloud Monitoring Software
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
Network Monitoring Software (18th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (5th)
VMware Aria Operations for ...
Ranking in Application Performance Monitoring (APM) and Observability
29th
Ranking in IT Infrastructure Monitoring
31st
Ranking in Cloud Monitoring Software
23rd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
12
Ranking in other categories
Container Monitoring (6th)
 

Mindshare comparison

As of July 2025, in the Cloud Monitoring Software category, the mindshare of New Relic is 6.0%, down from 9.1% compared to the previous year. The mindshare of VMware Aria Operations for Applications is 1.7%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.
ToniLindberg - PeerSpot reviewer
Troubleshooting capabilities have improved application monitoring and support engagement
I can see what happens end to end, which is pretty beneficial. The solution has troubleshooting capabilities, providing a direct connection to knowledge base articles from VMware Broadcom. When I encounter an error, I can search directly within the system to see what solutions have been employed by others. It has a familiar interface, which makes it easy to get started.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the ability to manage the application flow."
"It is a software solution as a service, so I don't have to manage it on-premise."
"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."
"Working with the solution is very easy. It's user-friendly."
"It has a simple initial setup."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"It has in-depth analysis using developer code for someone whose not traditionally a developer."
"It offers helpful user metrics so we can learn more about the user experience."
"I find VMware Aria Operations for Applications to be very stable, and I would rate it a ten out of ten."
"Tanzu itself, integrated with multiple solutions, bestows support and security upon a container platform, especially when it comes to managing open-source container platforms such as Kubernetes."
"For us, the ease of deployment in combination with TMZ was the most important part because we don't have to manually deploy a complex monitoring solution. We can more or less do that with the click of a button, and we are not dependent on the developers to provide us with all the necessary features and functions to make that work. We can just deploy it on a workload cluster and monitor at least a good part of the workload. If we want to go into detail, we clearly need to make changes, but for a good part of application monitoring, it gives us good insights."
"It has a familiar interface, which makes it easy to get started."
"I gladly recommend VMware Aria Operations for Applications because it is cost effective and has commendable AI response capabilities."
"The features I find most valuable is the querying and alerting capabilities."
"The most valuable aspects of the solution are its ease of use and its ease of implementation."
"People are very pleased with the implementation."
 

Cons

"The solution only supports the cloud platform and not on-premises."
"The solution should include more detailed reports for SQL database requests."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"The customization of the start and end time is kind of cool."
"Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal."
"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."
"One of the things that our enterprise actually had a challenge with was the licensing structure for New Relic."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"An area for improvement would be more in-depth reporting, such as analyzing disk IO during business hours compared to after hours."
"It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for the single click operations as well relational data locality."
"The main problem I have is that the license cost is very high."
"I would like to see integration with Kubernetes cluster and APIs so that you can manage the entire stack."
"Its billing model is consumption-based. I understand the consumption-based model, but it is not necessarily easy to estimate and guess how many points or how much we are going to consume on a specific application up until we get to that point. So, for us, it would be helpful to have more insights or predictability into what we can expect from a cost perspective if we are starting to use specific features. This can potentially also drive our consumption a bit more."
"The documentation and integration with Kubernetes could be improved."
"The solution could be expensive, which might be a limiting factor."
"They could make it more easy to plug-in data so that a nontechnical person will be able to use it, like accountants or finance people. That way they don't have to ask us."
 

Pricing and Cost Advice

"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
"I loved this product, but we can no longer afford it, so we dropped it."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"It would be nice if we could buy it annually instead of monthly."
"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
"The licensing costs are very high, particularly when you consider that we have to purchase a level 1 license for every integration, such as the load balancer, HAProxy, and the MSSP. And if you want to use vSAN, that's another license. Then, of course, Tanzu Observability has its own separate license."
"I don't have the details. In our case, there is a mixture in place. We have production usage, and we are also doing training for VMware. So, we also have a training instance. It is worth the money you would spend on it. That's because if you were to build all of this yourself by using some of the open source tools, then you would need a lot of time."
"I would rate the pricing as three out of five."
"Different locations require different setups. In your terms, around 300 to around 400K USD."
report
Use our free recommendation engine to learn which Cloud Monitoring Software solutions are best for your needs.
860,168 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
6%
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
11%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
What is your experience regarding pricing and costs for VMware Tanzu Observability by Wavefront?
The cost of VMware Aria Operations for Applications is fair and reasonable compared to what we receive in support and packages from VMware.
What needs improvement with VMware Tanzu Observability by Wavefront?
I find that there could be improvements in the support service response time, as the urgency varies unless specified as Priority 2 or 1 cases.
What is your primary use case for VMware Tanzu Observability by Wavefront?
Our primary use case for VMware Aria Operations for Applications is to enhance application monitoring tasks, allowing us to set up alerts for different components and send them via SMTP to a team d...
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
Tanzu Observability, Wavefront, Wavefront by VMware, VMware Tanzu Observability
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
1. Atlassian 2. Cisco 3. Databricks 4. DigitalOcean 5. Equinix 6. Fidelity Investments 7. Google 8. Hewlett Packard Enterprise 9. Honeywell 10. IBM 11. Intel 12. JetBlue Airways 13. LinkedIn 14. Lyft 15. Mastercard 16. Microsoft 17. MongoDB 18. Netflix 19. Nvidia 20. Oracle 21. PayPal 22. Pinterest 23. Qualcomm 24. Red Hat 25. Salesforce 26. SAP 27. Spotify 28. Square 29. TMobile 30. Twitter 31. Uber 32. VMware
Find out what your peers are saying about New Relic vs. VMware Aria Operations for Applications and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.