New Relic vs VMware Aria Operations for Applications comparison

New Relic and Broadcom are both solutions in the Cloud Monitoring Software category. New Relic is ranked #5 with an average rating of 8.2, while Broadcom is ranked #15 with an average rating of 8.8. New Relic holds a 4.2% mindshare in CMS, compared to Broadcom’s 2.1% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 93% of Broadcom users who would recommend it.

New Relic

Read 172 New Relic reviews

13,480 Views
4,583 Comparison Views

94% willing to recommend

VMware Aria Operations for ...

Read 14 VMware Aria Operations for Applications reviews

3,591 Views
1,508 Comparison Views

93% willing to recommend

New Relic

VMware Aria Operations for ...

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Executive SummaryUpdated on Jul 24, 2024

New Relic and VMware Aria Operations for Applications are both leading performance monitoring solutions. Based on user reviews, New Relic seems to have the upper hand due to its comprehensive feature set, although VMware excels in pricing and support.

Features: New Relic offers robust error tracking, real-time analytics, and integration capabilities. VMware Aria Operations for Applications is known for its strong capacity planning and automation features.

Room for Improvement: New Relic needs a more intuitive alert configuration and lower data ingestion costs. VMware Aria Operations for Applications users desire enhanced reporting functions and better-guided troubleshooting workflows.

Ease of Deployment and Customer Service: New Relic has a straightforward deployment process and responsive customer service. VMware Aria Operations for Applications is praised for smooth deployment and receives better marks for ongoing support.

Pricing and ROI: New Relic’s setup costs are perceived as higher, but its ROI is satisfactory due to its extensive features. VMware Aria Operations for Applications is valued for its cost-effectiveness and strong return on investment through optimized performance and support.

To learn more, read our detailed New Relic vs. VMware Aria Operations for Applications Report (Updated: January 2026).

Buyer's Guide

New Relic vs. VMware Aria Operations for Applications

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in Application Performance Monitoring (APM) and Observability

4th

Ranking in IT Infrastructure Monitoring

9th

Ranking in Cloud Monitoring Software

5th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

172

Ranking in other categories

Network Monitoring Software (8th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (4th)

VMware Aria Operations for ...

Ranking in Application Performance Monitoring (APM) and Observability

20th

Ranking in IT Infrastructure Monitoring

17th

Ranking in Cloud Monitoring Software

15th

Average Rating

8.0

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Container Monitoring (6th)

Mindshare comparison

As of February 2026, in the Cloud Monitoring Software category, the mindshare of New Relic is 4.2%, down from 7.3% compared to the previous year. The mindshare of VMware Aria Operations for Applications is 2.1%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software Market Share Distribution
Product	Market Share (%)
New Relic	4.2%
VMware Aria Operations for Applications	2.1%
Other	93.7%

Cloud Monitoring Software

Featured Reviews

BasilJiji

System Engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Ajay Shukla

Consultant at HCLTech

Automation and insightful diagnostics elevate operations while improvements are welcome

The new version 8.18 has brought significant improvements. The main purpose of using this tool is having a single console to manage all entities. The cloud integration capabilities, including private, public, and hybrid, are already well-implemented. The ability to manage multiple vCenters across different geographical locations is very effective. The new Skyline health feature and certificate and licensing management are particularly useful improvements. The dashboard's overview tab provides comprehensive information about current vCenter status, resizable amounts, reclamation opportunities, anomalies, diagnostics, licensing, and certificates. However, there is room for improvement in application analysis. The current functionality lacks detailed monitoring at the kernel level, focusing mainly on CPU, memory, and storage matrices. Enhanced application monitoring capabilities, including tracking downtime for specific types of applications such as transactional or e-commerce applications, would be beneficial.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"New Relic is highly scalable and its build quality is very easy for handling to startup, enterprise, scale up, and workloads."

"New Relic has positively impacted my organization by providing peace of mind to my clients, and it also gives a lot of insight to their marketing department on how users interact with their websites or how they work with them."

"The best features New Relic offers are end-to-end tracing of any calls and custom dashboards."

"We like the performance of the product."

"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."

"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."

"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."

"The simplicity of the dashboard is very good."

More New Relic pros

"The solution provides single-console management for multiple VMware environments and cloud integrations, whether hybrid, private, or public cloud."

"I gladly recommend VMware Aria Operations for Applications because it is cost effective and has commendable AI response capabilities."

"The solution is great for virtualization and preparing the infrastructure in Tanzu to test products. It's very fast and has good visibility."

"The stability of Aria Operations for Applications has improved significantly over the years."

"Scalability for VMware Aria Operations for Applications is easy to implement and manage."

"It significantly improves application performance management by offering recommendations for resource allocation to avoid wastage or overcommitment."

"The most valuable aspects of the solution are its ease of use and its ease of implementation."

"Tanzu itself, integrated with multiple solutions, bestows support and security upon a container platform, especially when it comes to managing open-source container platforms such as Kubernetes."

More VMware Aria Operations for Applications pros

Cons

"Email alert customization is limited."

"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."

"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."

"They should bring the pricing down to be more competitive."

"New Relic needs to improve is the user data schema."

"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."

"The logs in New Relic are not showing the full logs. When I go and check the logs, they are not complete."

"For some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long."

More New Relic cons

"An area for improvement would be more in-depth reporting, such as analyzing disk IO during business hours compared to after hours."

"I would like to see integration with Kubernetes cluster and APIs so that you can manage the entire stack."

"I find that there could be improvements in the support service response time, as the urgency varies unless specified as Priority 2 or 1 cases."

"VMware technical support has declined since the Broadcom acquisition. Previously, they were more focused on issue resolution, but now they prioritize licensing verification before providing support."

"The solution could be expensive, which might be a limiting factor."

"I find that there could be improvements in the support service response time, as the urgency varies unless specified as Priority 2 or 1 cases."

"The implementation is a long process that should be improved."

More VMware Aria Operations for Applications cons

Pricing and Cost Advice

"The detection piece of it brings us a big return on investment."

"We're paying for the New Relic APM license annually."

"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."

"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."

"This is an expensive product."

"I loved this product, but we can no longer afford it, so we dropped it."

"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."

"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."

More New Relic pricing and cost advice

"I don't have the details. In our case, there is a mixture in place. We have production usage, and we are also doing training for VMware. So, we also have a training instance. It is worth the money you would spend on it. That's because if you were to build all of this yourself by using some of the open source tools, then you would need a lot of time."

"I would rate the pricing as three out of five."

"The licensing costs are very high, particularly when you consider that we have to purchase a level 1 license for every integration, such as the load balancer, HAProxy, and the MSSP. And if you want to use vSAN, that's another license. Then, of course, Tanzu Observability has its own separate license."

"Different locations require different setups. In your terms, around 300 to around 400K USD."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

10%

Manufacturing Company

Retailer

Financial Services Firm

12%

Manufacturing Company

11%

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	50
Large Enterprise	76

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	1
Large Enterprise	10

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

See all answers

What needs improvement with New Relic Insights?

When considering how New Relic can be improved, the only thing that could be a bit confusing is that there are many things in New Relic, and sometimes I need to know where to find some visualizatio...

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What is your experience regarding pricing and costs for VMware Tanzu Observability by Wavefront?

The solution includes cost drivers that can be configured according to your environment. You can input server-wise, CPU-wise, storage, and memory costs per hour or day. Once cost drivers are provid...

See all answers

What needs improvement with VMware Tanzu Observability by Wavefront?

See all answers

What is your primary use case for VMware Tanzu Observability by Wavefront?

I have been involved in several projects where I had to implement automation and monitoring alerting. I performed automation using VMware Aria Operations for Applications. There is an automation ta...

See all answers

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Product Reports

Buyer's Guide

New Relic

January 2026

Download New Relic product report

Buyer's Guide

VMware Aria Operations for Applications

January 2026

VMware Aria Operations for Applications report

Download VMware Aria Operations for Applications product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Tanzu Observability, Wavefront, Wavefront by VMware, VMware Tanzu Observability

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

VMware Tanzu Observability by Wavefront is a powerful tool for monitoring and analyzing the performance and availability of applications and infrastructure in real-time.

With its comprehensive monitoring capabilities, visualizing and analyzing data becomes effortless. The real-time alerting system ensures timely issue resolution, while scalability and a user-friendly interface provide a seamless experience for smooth operations.

Broadcom

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

1. Atlassian 2. Cisco 3. Databricks 4. DigitalOcean 5. Equinix 6. Fidelity Investments 7. Google 8. Hewlett Packard Enterprise 9. Honeywell 10. IBM 11. Intel 12. JetBlue Airways 13. LinkedIn 14. Lyft 15. Mastercard 16. Microsoft 17. MongoDB 18. Netflix 19. Nvidia 20. Oracle 21. PayPal 22. Pinterest 23. Qualcomm 24. Red Hat 25. Salesforce 26. SAP 27. Spotify 28. Square 29. TMobile 30. Twitter 31. Uber 32. VMware

Buyer's Guide

New Relic vs. VMware Aria Operations for Applications

January 2026

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